From Study to Certified
Master modern digital product and service management with instructor-led ITIL 5 Foundation training in Georgia, aligned to the current PeopleCert (AXELOS) Version 5.0 syllabus. Built for IT and business professionals across Georgia's banking, telecom and IT services sectors, this programme prepares you to pass the 40-question exam and apply the ITIL Value System with confidence.
Flexible
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Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
GEL 2950
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Georgia, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation gives you the modern service management knowledge that IT and business roles increasingly rely on. You learn how organisations co-create value through digital products and services, and how the ITIL Value System ties governance, practices and continual improvement together. Whether you are new to ITIL, moving up from a service desk role, or working in agile, DevOps or product teams, this training builds capability that maps directly to how digital services are run today.
If you want a recognised credential that proves current service management knowledge, ITIL 5 Foundation is a clear first step. You gain the concepts, terminology and exam readiness that employers across Georgia and worldwide value.
For Organizations
ITIL 5 Foundation group training helps organisations create a common approach to digital product and service management. Teams learn the ITIL Value System, the four dimensions and the guiding principles, so they plan, run and improve services in a consistent way. For organisations modernising their IT operations, this training provides a scalable, flexible route to raising service maturity across departments.
If your teams manage digital services without a shared framework, ITIL 5 Foundation training creates common ground. Staff gain a standardised vocabulary for value streams, practices and continual improvement that supports better outcomes for users.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Pay
ITIL 5 Foundation is becoming a practical marker of modern service management knowledge across Georgia, valued by banks, telecoms, IT outsourcing firms and digital platforms that run growing portfolios of digital services. As TBC Bank, Bank of Georgia and major telecoms deepen their digital transformation, teams that understand the ITIL Value System, value streams and continual improvement are increasingly sought after. Roles span service desk analyst through to IT service delivery and operations manager, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Georgia : Salary Insights and Trends
Hiring Companies in Georgia
Glassdoor · SalaryExpert (Tbilisi) 2026
Source: Silknet · Bank of Georgia · EPAM · Redberry
ITIL 5 Foundation is more than a certificate. It is the shared language of modern digital service management. Join professionals in Georgia who run services the way employers now expect. Start your journey today.
Your Georgia Career TransformationGeorgia's IT and digital services market is expanding with banking modernisation and a fast-growing IT sector, and employers increasingly separate professionals who know a current service framework from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor and SalaryExpert (Tbilisi) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Georgia is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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From the Value System to Value Streams
Skills covered in ITIL 5 Foundation span all nine syllabus topic areas, from digital service concepts to value stream mapping. By the end of the programme, you can explain the ITIL Value System, apply the guiding principles, and prepare confidently for the exam.
Explain what distinguishes digital products and services, how value is created across the lifecycle, and why continual improvement sits at the heart of ITIL 5.
Understand how providers, consumers and stakeholders co-create value while balancing outcomes, costs, risks, experience and sustainability.
Apply the four dimensions of service management and the ITIL Value System that links guiding principles, governance, practices and continual improvement.
Use principles such as focus on value, start where you are, and optimise and automate to make better, more practical service decisions.
Follow services from discovery and design through build, operation, delivery and support, and see how each phase works together to create value.
Map value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term outcomes.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
GEL 2950
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted, Accredited Training
Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and organisations across Georgia who want to build modern service management capability and pass the exam with confidence. As a PeopleCert Accredited Training Organization and a trusted ITIL Version 5 Foundation training company in Georgia, our programmes combine qualified trainers, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and clear exam readiness.
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Hours of Training Delivered
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Flexible Learning Modes
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First-Attempt Pass Rate
5000+
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Georgia
Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia
ITIL Version 5 Foundation Training Location in Georgia
Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia
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Trusted by Leading Enterprises in Georgia
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"The course is very well organized into four days and content is presented in a way that is easy to digest. Thanks."
"very customer focused agile way of training. Knowledgable , well prepared and customer focused trainer( Pritesh)"
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
"Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."
"Interactive training, hands-on knowledge and great use of visual tools!"
"The application of the course was easy and always kept up to date. The experience with Sathish kumar the instructor was great he was very clear , patient and always willing to give clarity where required."
"Pritesh Shah was helpful content and patient"
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Here's everything you may ask...
Yes. ITIL 5 Foundation gives you a current, globally recognised service management credential from PeopleCert (AXELOS) that employers in Georgia's banking, telecom and IT services sectors increasingly value. It opens roles from service desk analyst to IT service delivery and operations manager, where IT manager pay in Tbilisi averages around 100,000 GEL per year.