From Study to Certified
Master modern digital product and service management with instructor-led ITIL 5 Foundation training in Georgia, aligned to the current PeopleCert (AXELOS) Version 5.0 syllabus. Built for IT and business professionals across Georgia's banking, telecom and IT services sectors, this programme prepares you to pass the 40-question exam and apply the ITIL Value System with confidence.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
7 enrolled this week
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Starts from
GEL 2950
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Georgia, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation gives you the modern service management knowledge that IT and business roles increasingly rely on. You learn how organisations co-create value through digital products and services, and how the ITIL Value System ties governance, practices and continual improvement together. Whether you are new to ITIL, moving up from a service desk role, or working in agile, DevOps or product teams, this training builds capability that maps directly to how digital services are run today.
If you want a recognised credential that proves current service management knowledge, ITIL 5 Foundation is a clear first step. You gain the concepts, terminology and exam readiness that employers across Georgia and worldwide value.
For Organizations
ITIL 5 Foundation group training helps organisations create a common approach to digital product and service management. Teams learn the ITIL Value System, the four dimensions and the guiding principles, so they plan, run and improve services in a consistent way. For organisations modernising their IT operations, this training provides a scalable, flexible route to raising service maturity across departments.
If your teams manage digital services without a shared framework, ITIL 5 Foundation training creates common ground. Staff gain a standardised vocabulary for value streams, practices and continual improvement that supports better outcomes for users.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is becoming a practical marker of modern service management knowledge across Georgia, valued by banks, telecoms, IT outsourcing firms and digital platforms that run growing portfolios of digital services. As TBC Bank, Bank of Georgia and major telecoms deepen their digital transformation, teams that understand the ITIL Value System, value streams and continual improvement are increasingly sought after. Roles span service desk analyst through to IT service delivery and operations manager, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is the shared language of modern digital service management. Join professionals in Georgia who run services the way employers now expect. Start your journey today.
Your Georgia Career TransformationGeorgia's IT and digital services market is expanding with banking modernisation and a fast-growing IT sector, and employers increasingly separate professionals who know a current service framework from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor and SalaryExpert (Tbilisi) 2026.
The ITIL V5 Foundation certification path in Georgia is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills covered in ITIL 5 Foundation span all nine syllabus topic areas, from digital service concepts to value stream mapping. By the end of the programme, you can explain the ITIL Value System, apply the guiding principles, and prepare confidently for the exam.
Explain what distinguishes digital products and services, how value is created across the lifecycle, and why continual improvement sits at the heart of ITIL 5.
Understand how providers, consumers and stakeholders co-create value while balancing outcomes, costs, risks, experience and sustainability.
Apply the four dimensions of service management and the ITIL Value System that links guiding principles, governance, practices and continual improvement.
Use principles such as focus on value, start where you are, and optimise and automate to make better, more practical service decisions.
Follow services from discovery and design through build, operation, delivery and support, and see how each phase works together to create value.
Map value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term outcomes.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
GEL 2950
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and organisations across Georgia who want to build modern service management capability and pass the exam with confidence. As a PeopleCert Accredited Training Organization and a trusted ITIL Version 5 Foundation training company in Georgia, our programmes combine qualified trainers, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and clear exam readiness.
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
ISO 9001:2015 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Georgia
Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia
ITIL Version 5 Foundation Training Location in Georgia
Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia
Trusted by Teams in Leading Sectors
Passed with Real Confidence
"The trainer made the ITIL Value System and value streams genuinely clear. The mock exams matched the real format, and I passed the 40-question exam on my first attempt. It has already changed how I run our service desk."
Giorgi Beridze
Service Desk Team Lead
0/0
A Clear Step up in My Career
"As someone moving from support into service management, the guiding principles and the four dimensions gave me a framework I now use every day. The sessions were practical and easy to follow."
Nino Kvaratskhelia
IT Support Analyst
0/0
Relevant to Modern Product Teams
"I work in a digital product team and wanted to understand ITIL 5's product and service lifecycle. The course connected it to how we already work, and the case studies were relevant to our sector."
Levan Tsiklauri
Digital Product Owner
0/0
Our Team Now Speaks the Same Language
"We enrolled our service operations team and the impact was immediate. Everyone now shares the same vocabulary for continual improvement and value streams. The live virtual delivery fitted our schedule well."
Tamar Gelashvili
IT Operations Manager, Banking Sector
0/0
A Well-Run Corporate Programme
"Invensis Learning tailored the corporate programme to our telecom environment and coordinated everything smoothly. The trainers were accredited and experienced, and our staff came away exam-ready and more consistent in how they manage services."
Davit Maisuradze
Head of Learning and Development, Telecom Sector
0/0
4.6
Ratings
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Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
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Yes. ITIL 5 Foundation gives you a current, globally recognised service management credential from PeopleCert (AXELOS) that employers in Georgia's banking, telecom and IT services sectors increasingly value. It opens roles from service desk analyst to IT service delivery and operations manager, where IT manager pay in Tbilisi averages around 100,000 GEL per year.