Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the VeriSM Foundation Certification?Service Management for the Digital Age

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Georgia, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in GeorgiaDo You Qualify for the VeriSM™ Foundation Exam?

    Why Earning VeriSM Foundation Pays off in GeorgiaThe Value of a Modern Service Credential

    VeriSM Foundation Exam Format in GeorgiaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Georgia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Why Consider Obtaining the PMP Certification?Career Outcomes

    The PMP is the world's most recognized project management credential — held by 1.2M+ professionals across 180+ countries and trusted by top employers globally.

    IT Service Management Challenges Fuelling VeriSM Demand in Georgia

    VeriSM Foundation is more than a certificate. It is a modern way to lead service delivery in a multi-framework world. Join professionals in Georgia who unify their practices and put the consumer at the centre. Start your journey today.

    Your Georgia Career Transformation

    Your Career Before and After VeriSM Foundation

    See the Shift Modern Service Skills Deliver

    Georgia's IT and service market is expanding fast with outsourcing growth and digital transformation, and employers increasingly separate professionals with modern, flexible service skills from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, Indeed (Georgia) 2026.

    How to Get VeriSM Foundation Certified in GeorgiaStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    Skills You Will Build in VeriSM FoundationPractical Digital Service Management Capabilities

    This VeriSM Foundation training maps to all seven topic areas of the EXIN VeriSM Foundation Examination Specification. By the end, you can explain the VeriSM model, apply the management mesh and select the right practices to design flexible, consumer-centric services.

    Design Modern Service Management

    Understand what a service organisation is in the digital age and how to shape service management around business goals and consumer outcomes rather than a single prescriptive framework.

    Build a Service Culture

    Apply consumer-centric thinking, organisational values and ethical, trust-based behaviour so that culture underpins how services are designed and delivered.

    Apply the VeriSM Model and Management Mesh

    Work with governance, service management principles and the management mesh that integrates resources, environment, emerging practices and management practices across Define, Produce, Provide and Respond.

    Integrate Progressive Practices

    Select and combine ITIL, Agile, DevOps, Lean, SIAM and other practices within the mesh, choosing the right approach for each organisational context instead of forcing one method.

    Use Innovative Technologies

    Understand how cloud, artificial intelligence, automation, IoT and analytics shape the management mesh and modern service delivery, along with the security and data considerations they bring.

    Get Started with VeriSM

    Assess current service maturity, define an initial management mesh, protect existing framework investments and drive continual improvement as your organisation evolves.

    Who Should TakeVeriSM Foundation Certification Training in Georgia?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Georgia seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GEL 2690

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in GeorgiaYour Service Management Partner

    As a trusted VeriSM Foundation training company, Invensis Learning delivers structured training for professionals and organisations across Georgia who want to build modern service management capability and pass the EXIN exam. Our programmes combine accredited trainers, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN accredited training partner delivering VeriSM-aligned courseware
    • Experienced, accredited trainers with real service management expertise
    • Flexible formats: live online, classroom and corporate group training
    • Structured materials and practice questions mapped to the EXIN exam
    • Customised schedules for individuals and teams across Georgia
    • Practical examples, exercises and discussions that aid workplace application
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified for quality and security

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in GeorgiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Georgia

    Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia

    VeriSM Foundation Training Location in Georgia

    Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia

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    Corporate VeriSM Training in GeorgiaUpskill Your Service Teams

    • Suitable for small, medium and large service and IT teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with real service management experience
    • Role-based examples relevant to Georgian IT, banking and outsourcing
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Georgia and global locations

    Leading Organisations

    TBC BankBank Of GeorgiaEPAM SystemsSilknetMagticomEvolution

    What Our Learners Say

    The Management Mesh Finally Made Sense

    "The training made the VeriSM model and the management mesh genuinely clear. I finally understood how to bring our ITIL and Agile practices together, and I passed the EXIN exam on my first attempt."

    Giorgi Beridze

    IT Service Desk Analyst

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    Practical and Easy to Apply

    "As someone moving from support into service delivery, the practical examples were exactly what I needed. The trainer connected every VeriSM concept to real service situations I face at work."

    Nino Kvaratskhelia

    Service Delivery Coordinator

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    A Great Modern Complement to ITIL

    "I already held ITIL, and VeriSM Foundation showed me how it fits into a bigger, more flexible picture. The mock questions mirrored the real exam well and built my confidence."

    Levan Gelashvili

    IT Operations Lead

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    One Shared Approach Across the Team

    "We enrolled our service team so everyone shared one modern approach. The onsite delivery was well organised and our teams now talk about services in a consistent, consumer-focused way."

    Tamar Chkheidze

    IT Training Manager, Banking Sector

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    Tailored Corporate Delivery That Worked

    "The corporate programme was tailored to how our outsourcing teams work. Invensis Learning coordinated everything smoothly, and the flexible schedule meant no disruption to client delivery."

    Davit Maisuradze

    Head of Service Management, IT Services

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    Happy Learners

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    Locations Worldwide

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. VeriSM Foundation gives you a modern, EXIN-recognised service management credential that is valued as Georgia's IT, outsourcing and banking sectors scale. It helps you move into service delivery and service management roles where flexible, framework-agnostic skills are in demand.