Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is Quality Function Deployment?

    A Customer-Driven Route to Better Design

    Quality Function Deployment course badge

    What's Included in Your Quality Function Deployment Training

    • One-day interactive instructor-led training across eleven modules

    • 8 PDUs on completion of the training

    • Coverage of the four phases of the QFD process

    • Copy of course material and SME-prepared study guide

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the Georgia

    Who Can Enrol?

    What Mastering QFD Does for Your Work

    Skills You Use from Day One

    Who Should Take Quality Function Deployment Training in Georgia?

    • R&D Personnel

    • Project Managers

    • Service Team Leaders

    • Design and Process Engineers

    • Manufacturing Engineers and Managers

    • Quality Personnel and Consultants

    • Marketing and Sales Professionals

    • Product Development Personnel

    Where QFD Skills Take Your Career in Georgia

    Roles, Sectors and Demand

    QFD skills are increasingly valued across Georgia's growing product economy, from wine, food and beverage and pharmaceuticals to fintech, IT and manufacturing. As firms compete on quality and customer experience at home and in export markets, professionals who can translate customer needs into design specifications, the core focus of Quality Function Deployment training, are in demand. Roles span quality engineer, product manager, design engineer and R&D and new product development leadership, and here is what the market shows.

    Market Forces Making QFD Skills Valuable in Georgia

    QFD turns customer insight into design decisions your market rewards. Build the skill that helps Georgian product, quality and design teams compete. Start your training today.

    Your Georgia Skills Transformation

    Where You Stand Today,

    And Where QFD Skills Take You

    Georgia's product, quality and design market is growing with export-focused manufacturing, a booming IT and BPO sector, and rising competition in pharma, food and beverage and fintech. Employers increasingly value professionals who can design quality in from the start. Here is the shift QFD skills make.

    Sources: SalaryExpert, ERI, Glassdoor (Tbilisi) 2026; Asian Development Bank; National Statistics Office of Georgia.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritise design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritise design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Georgia is structured across eleven modules delivered in a one-day intensive programme. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    The Skills You Will Build in This Training

    From Customer Voice to the Factory Floor

    This QFD training builds practical, hands-on skill with the House of Quality and the full four-phase method. By the end of the one-day programme, you can run a Voice of the Customer session and translate what you hear into design specifications.

    Capture the Voice of the Customer

    Gather and structure customer needs using interviews, observation, surveys and the affinity diagram, so every requirement is clear, ranked and ready to drive design.

    Classify Needs with the Kano Model

    Separate must-be, performance and delighter requirements to decide where to invest design effort for the biggest gain in customer satisfaction.

    Build the House of Quality

    Construct the full matrix step by step: customer requirements, engineering characteristics, the relationship matrix, the correlation roof, competitive benchmarking and targets.

    Read Design Priorities and Trade-Offs

    Calculate column importance, find design hot spots, and resolve conflicts revealed by the roof so effort goes where it matters most to customers.

    Cascade QFD to Production

    Carry customer requirements through the four QFD phases, from product planning to parts deployment, process planning and production controls.

    Apply QFD in DFSS, Services and Software

    Use QFD in Design for Six Sigma and DMAIC, and adapt the House of Quality to service, healthcare, fintech and software design.

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GEL 850

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for QFD Training in Georgia

    Trusted by Professionals Worldwide

    As a trusted Quality Function Deployment training company in Georgia, Invensis Learning delivers structured, hands-on QFD training for individuals and organisations that want to design quality in from the start. Our programmes combine experienced, industry-expert trainers, flexible delivery formats, organised courseware, and practical House of Quality exercises. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around real-world application and measurable outcomes.

    • Experienced trainers with real product design and quality management expertise
    • Hands-on House of Quality exercises using realistic product and service scenarios
    • Flexible formats: live online, classroom and onsite corporate training
    • ISO 9001:2015 certified training provider with global delivery
    • Practical, apply-at-work focus rather than theory alone
    • Customised group training aligned to your products and sector
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

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    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in Georgia

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in Georgia

    Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia

    Quality Function Deployment Training Location in Georgia

    Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia

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    Corporate QFD Training in Georgia

    Design Quality Across Teams

    • Train cross-functional product, quality and design teams together
    • Customised schedules that fit your team's availability
    • Delivery via onsite, live virtual, hybrid or blended formats
    • Build a House of Quality for one of your own products in the workshop
    • Role-based examples relevant to your sector and market
    • Dedicated coordination and learner support throughout
    • Scalable delivery for teams across Georgia and beyond

    Trusted by Leading Enterprises in Georgia

    TBC BankBank Of GeorgiaAversiIDS BorjomiCoca-Cola Bottlers GeorgiaGM Pharma

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    Frequently Asked Questions

    Here's everything you may ask...

    Quality Function Deployment is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and design characteristics. Developed in Japan by Yoji Akao and Shigeru Mizuno, its core tool is the House of Quality matrix, which links what customers want to how a design will deliver it.