From Study to Certified
Build modern digital service management skills with PeopleCert-aligned ITIL 5 Foundation training in Ireland. This live virtual and classroom programme helps IT and business professionals across Dublin, Cork and Galway master the ITIL Value System and prepare for the 40-question ITIL 5 Foundation exam with confidence.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ireland, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation gives professionals a modern, practical grounding in how digital products and services create value. It suits IT support staff, developers, product owners and business professionals who work with digital service teams and want a recognised first credential. Whether you are moving into service management, updating knowledge from ITIL 4, or entering IT for the first time, the training builds capability aligned with what Irish employers now expect from service delivery talent.
If you want a credible entry point into IT service management, ITIL 5 Foundation is a clear path forward. You gain the ITIL Value System, the guiding principles and value stream thinking, plus exam preparation and support to move from learning to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared, modern approach to digital service management. Teams learn the ITIL Value System, guiding principles and practices that improve how services are designed, delivered and improved. For organisations scaling cloud, AI and digital operations, the training provides a consistent, flexible way to raise service quality across departments.
If your teams manage a growing set of digital products and services, ITIL 5 Foundation training creates a common language for value co-creation, governance and continual improvement, helping you connect delivery to strategy and reduce waste.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why ITIL 5 Foundation Pays Off
ITIL 5 Foundation is a recognised entry point into IT service management, one of the steadiest career tracks in Ireland's tech-heavy economy. Employers in software, fintech, life sciences and the public sector are scaling digital operations and want people fluent in modern service practices. Demand runs from service desk analyst up to service delivery and IT operations manager, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Ireland : Salary Insights and Trends
Hiring Companies in Ireland
PayScale · Indeed (Ireland) 2026
Source: Version 1 · Cpl · Fujitsu · Ergo
ITIL 5 Foundation is a practical first step into modern service management. Join professionals across Ireland who turn digital service delivery into real business value. Start your journey today.
Your Ireland Career TransformationIreland's digital economy is expanding with AI, cloud and fintech investment, and employers increasingly separate professionals who can manage services well from those who cannot. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, Morgan McKinley (Ireland) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Ireland is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Mapped to the ITIL 5 Syllabus
This programme builds practical knowledge across all nine topic areas of the current ITIL 5 (Version 5.0) syllabus. By the end, you can explain the ITIL Value System, apply the guiding principles, use value stream mapping and prepare confidently for the ITIL 5 Foundation exam.
You will learn what sets digital products and services apart, how value is created in digital environments, and how products are managed across their lifecycle. This grounds the whole ITIL 5 framework.
Understand how providers, consumers and stakeholders co-create value together, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic view of service management.
See how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated system that drives value.
Use principles such as focus on value, start where you are and optimise and automate to make better decisions and adapt ITIL practices to real digital environments.
Understand the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and how they work together to create value.
Explore how ITIL management practices and official practice guides enable consistent, effective ways of working that teams can adapt to their own context.
Apply the continual improvement model and map value streams to improve flow, visibility and outcomes across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL 5 Foundation Certification Training in Ireland?
As a trusted ITIL Version 5 Foundation training company in Ireland, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Ireland who want a recognised grounding in modern service management. Our programmes combine PeopleCert-accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Ireland
Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland
ITIL Version 5 Foundation Training Location in Ireland
Ballyfin Demesne, Ballyfin, Co. Laois, Ireland
For Teams Across Ireland
Trusted by Leading Enterprises in Ireland
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"good experince with this training, and make make new knowledge about solving problem"
"Thanks to the training. I passed the exam on the first try and was promoted to IT Service Desk Manager's. The certification gave me the confidence and knowledge to excel in my new role, demonstrating my commitment to best practices."
David Miller
(4.7/5)
"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
"The training exceeded my expectations. The instructors were knowledgeable, and the course content was well-structured. The emphasis on real-world applications made the learning experience highly relevant.I now feel more confident in implementing ITIL practices in my role."
Sarah Rodriguez
(4.5/5)
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"The Instructor. (Sathish Kumar) He delivers the content that are easy to understand. "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Ireland to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.