Built Around the Latest Exam
Master modern digital product and service management with instructor-led ITIL Version 5 Foundation training in Cork. Built for IT and business professionals who want the current PeopleCert credential, this programme covers the ITIL Value System and the full product and service lifecycle, then prepares you to pass the ITIL 5 exam with confidence.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
EUR 1210
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Cork, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals master the concepts behind digital product and service management and prepare for the PeopleCert exam. The course suits service desk analysts, IT operations staff, product owners and career changers. Whether you are new to ITIL or updating knowledge from ITIL 4, this programme builds practical, current capability aligned to the ITIL 5 (Version 5.0) syllabus.
If you want a recognised, transferable credential that employers across Cork and the wider market look for, ITIL 5 Foundation is a clear first step. You gain structured knowledge, exam preparation and a supported path from learning to certified.
For Organizations
ITIL 5 Foundation group training helps organisations equip IT and service teams with a consistent, current understanding of digital product and service management. It can be delivered for service desks, operations teams or wider digital functions. For Cork employers modernising their ITSM practice, the training provides a scalable, flexible way to align teams to ITIL Version 5.0.
If your organisation struggles with inconsistent service management practice, ITIL 5 Foundation training creates a shared framework for value co-creation, continual improvement and better service outcomes.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
ITIL 5 Foundation is a strong entry point into IT service management roles across Cork, a city home to more than 190 multinationals in technology, pharmaceuticals, financial services and cybersecurity. As employers modernise their digital service delivery, current ITIL knowledge helps professionals move into service desk, incident, problem and service delivery roles. Here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a launchpad into modern service management roles. Join professionals in Cork building current, in-demand ITSM skills. Start your journey today.
Your Cork Career TransformationCork's technology, pharmaceutical and financial services employers are modernising how they deliver digital services, and they increasingly separate professionals with current, recognised ITSM knowledge from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, Glassdoor, PayScale (Cork/Ireland) 2026.
The ITIL V5 Foundation certification path in Cork is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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In ITIL 5 Foundation training you will learn how to manage digital products and services across their lifecycle, apply the ITIL Value System and guiding principles, and prepare for the PeopleCert exam. The programme covers all nine ITIL 5 (Version 5.0) topic areas at knowledge and comprehension level.
Understand what sets digital products and services apart, how value is created across the lifecycle, and why continual improvement is foundational to ITIL 5.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability, and apply the four dimensions for a holistic view.
Explain how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated system that co-creates value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Describe the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.
Identify, map and manage value streams to improve flow, visibility and outcomes, using ITIL 5's management practices and continual improvement model to drive results.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Cork looking to build modern service management capability and pass the PeopleCert exam. As an Accredited Training Organization, our programmes combine experienced trainers, courseware aligned to the ITIL 5 (Version 5.0) syllabus, flexible delivery and dedicated learner support. As a trusted ITIL Version 5 Foundation training company in Cork, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes, whether you enrol as an individual or arrange corporate training for your team.
98%
First-Attempt Pass Rate
5000+
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4.7/5
Rated by Learners Worldwide
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Cork
Clayton Hotel, Lapp's Quay, Lapp's Island, Centre A ED, Cork, County Cork, Munster, T12 RD6E, Éire / Ireland
ITIL Version 5 Foundation Training Location in Cork
The Metropole Hotel, Harleys Street, Victorian Quarter, St. Patrick's A, Cork, County Cork, Munster, T23 EEC3, Éire / Ireland
Leading Organisations
Passed on My First Attempt
"The trainer made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real format, and I passed the ITIL 5 Foundation exam on my first attempt."
Aoife Byrne
Service Desk Analyst
0/0
Great for Beginners
"I came in with no ITIL background and left understanding the whole product and service lifecycle. The live virtual sessions were practical and well paced for a working professional."
Cian O'Sullivan
IT Support Analyst
0/0
Directly Relevant to My Role
"The course connected ITIL 5 concepts to problems I deal with every day, from incident handling to continual improvement. The practice questions really sharpened my exam readiness."
Niamh Walsh
Incident Manager
0/0
Strong Team Upskilling
"We upskilled our service team on ITIL Version 5.0 and now everyone shares the same language for value co-creation and service delivery. Coordination and scheduling were smooth throughout."
Declan Murphy
IT Service Delivery Lead, Pharmaceutical Sector
0/0
Tailored and Professional
"Invensis Learning tailored the ITIL 5 Foundation programme to our teams and delivered it across two sites. The trainers were credible and our staff applied the concepts almost immediately."
Sinead Kelly
Learning and Development Manager, Technology Sector
0/0
4.6
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, owned by AXELOS and delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.