Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL Foundation Bridge and Who Is It For?Your Direct Path to ITIL 5

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that updates a current ITIL 4 Foundation credential to ITIL 5, the latest evolution of the world's most widely adopted IT service management framework. Built for ITIL 4 certified professionals across Cork, this ITIL (Version 5) Foundation Bridge certification training in Cork from Invensis Learning is a focused one-day route to ITIL 5 that skips the content you already know and concentrates only on what is new and changed. Cork's cluster of global technology, cybersecurity, pharma and medtech employers runs IT services that are increasingly digital and AI-enabled, which is exactly the shift ITIL 5 addresses. By bridging your credential, you stay current with the framework these employers expect, sharpen your command of the product and service lifecycle, value streams and updated practices, and signal that your service management knowledge reflects today's standard. Whether you support a multinational service desk, lead change in a regulated manufacturing environment, or advise clients as a consultant, the Bridge is the efficient way to carry your ITIL knowledge forward. Start your ITIL 5 journey with Invensis Learning and earn the credential employers recognise.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Cork, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL Foundation Bridge and Who Is It For?Your Direct Path to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Cork, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in CorkDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Upgrading to ITIL 5 Pays off for Service ProfessionalsOutcomes That Move Your Career

    ITIL V5 Foundation Exam Format in CorkWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Cork

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Can Take Your Career in CorkRoles, Demand and Local Pay

    ITIL is the benchmark IT service management framework across Cork's multinational employers, valued by technology, cybersecurity, pharma, medtech and shared-services organisations that run large, always-on service operations. As these employers modernise toward digital and AI-enabled delivery, the current ITIL 5 credential separates practitioners who are up to date from those a version behind. Demand spans service desk, service delivery, change and operations leadership, and here is what the Cork market is telling us right now.

    Market Forces Making ITIL 5 Skills Valuable in Cork

    ITIL 5 is more than an update. It is how Cork's service teams stay current as IT delivery turns digital and AI-enabled. Bring your ITIL 4 knowledge forward and lead with the latest framework. Start your bridge today.

    Your Cork Career Transformation

    Your ITIL 4 Skills Today, Your ITIL 5 Edge Tomorrow

    See the Difference the Bridge Makes

    Cork's IT service market is modernising fast with digital transformation and heavy foreign investment, and employers increasingly separate practitioners on the current framework from those a version behind. Here is which side of that line you want to be on.

    Sources: Glassdoor, Morgan McKinley, PayScale (Ireland and Cork) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in CorkStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Cork is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Ireland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Gain from the ITIL 5 BridgeBuilt Around What Is New in ITIL 5

    The ITIL 5 Foundation Bridge focuses entirely on what is new and changed since ITIL 4, so your time builds directly on the knowledge you already hold. By the end, you can apply ITIL 5's lifecycle, value-stream and updated practice concepts at work.

    What Is New in ITIL 5

    Here is what you will learn in the ITIL 5 Bridge: identify the key enhancements, refined concepts and structural updates introduced since ITIL 4, and understand the rationale for the change so you can apply it with confidence.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and automated delivery shapes service management today.

    The Product and Service Lifecycle

    Apply the product and service lifecycle as the organising structure for digital products and services, from discovery and design through to delivery and support.

    Updated Language and Core Concepts

    Use refreshed ITIL 5 terminology and updated core concepts to communicate clearly and consistently across teams, partners, suppliers and business stakeholders.

    Enhanced Value Creation

    Link strategy, delivery and measurable outcomes across the full stakeholder ecosystem using ITIL 5's enhanced value-creation approach, including sustainability and experience.

    Applying ITIL 5 at Work

    Integrate the enhancements into your existing ITIL 4 practice to improve collaboration, performance and results in real service management contexts.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Cork?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis for ITIL 5 Bridge in CorkAccredited Training Partner

    As a trusted ITIL 5 Foundation Bridge training company in Cork, Invensis Learning delivers structured ITIL 5 Bridge training for ITIL 4 certified professionals and teams who want to move efficiently to the current framework. Our programmes combine experienced AXELOS-aligned instructors, official courseware focused on the transition content, flexible delivery and learner-focused support. Whether you are upgrading your own credential or planning training for a Cork service team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced, AXELOS-aligned trainers with real IT service management practice
    • Flexible formats including live online (live virtual), classroom and corporate group training
    • Official ITIL courseware focused on the ITIL 5 transition content
    • Structured one-day delivery designed around the Bridge syllabus
    • Practice questions and revision support to build exam readiness
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across many industries

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in CorkInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Cork

    Clayton Hotel, Lapp's Quay, Lapp's Island, Centre A ED, Cork, County Cork, Munster, T12 RD6E, Éire / Ireland

    ITIL V5 Foundation Bridge Training Location in Cork

    The Metropole Hotel, Harleys Street, Victorian Quarter, St. Patrick's A, Cork, County Cork, Munster, T23 EEC3, Éire / Ireland

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    Corporate ITIL 5 Bridge Training in CorkUpskill Your Team

    • Transition entire service teams from ITIL 4 to ITIL 5 in a single training day per person
    • Customised schedules built around your operational availability
    • Onsite, live virtual or hybrid delivery for teams across Cork and beyond
    • Experienced, AXELOS-aligned trainers with real ITSM experience
    • Role-relevant examples for service desk, change and delivery teams
    • Dedicated coordination and progress reporting for group programmes
    • Scalable delivery for local, regional and global teams

    Leading Cork Employers

    AppleDell TechnologiesVMwareQualcommMcKessonLogitech

    What Our ITIL Learners Say

    A Fast, Focused Upgrade to ITIL 5

    "The Bridge was exactly the right length. It cut straight to what is new in ITIL 5, so I could carry my ITIL 4 experience forward without sitting through Foundation again. I felt ready for the exam by the end of the day."

    Aoife Walsh

    Service Delivery Manager

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    Practical and Relevant to My Role

    "The sessions on the product and service lifecycle and value streams were genuinely useful for my change work. The trainer linked every update back to real service scenarios, which made the new concepts stick."

    Cian O'Sullivan

    IT Change Manager

    0/0

    Easy to Fit Around a Busy Role

    "Clear, well structured and easy to follow even while working full time on the service desk. The updated terminology has already helped me communicate better with our suppliers and project teams."

    Niamh Murphy

    IT Service Desk Lead

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    Whole Team Current in Days

    "We moved our whole operations team to ITIL 5 with one day of training each. The delivery flexed around our shift patterns and the team came away with a shared, current language for service management."

    Declan Ryan

    Head of IT Operations, MedTech Sector

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    Efficient Corporate Roll-Out

    "As an L&D lead I needed a credible, efficient way to refresh our ITIL credentials across a shared-services centre. The corporate programme was well coordinated and the reporting made it easy to track completion."

    Saoirse Kelly

    Learning and Development Manager, Technology Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is the official AXELOS qualification that updates an existing ITIL 4 Foundation credential to ITIL 5. It focuses only on what is new and changed in ITIL 5, and on passing the Bridge exam you gain the ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is the official AXELOS qualification that updates an existing ITIL 4 Foundation credential to ITIL 5. It focuses only on what is new and changed in ITIL 5, and on passing the Bridge exam you gain the ITIL 5 Foundation credential.

    Who should take the ITIL Foundation Bridge in Cork?

    The Bridge is designed for professionals who already hold ITIL 4 Foundation and want the current ITIL 5 credential. It suits service desk leads, service delivery and change managers, operations staff, consultants and trainers across Cork's technology, pharma and shared-services employers.

    Is the ITIL 5 Bridge worth it for my career?

    Yes. It keeps your credential aligned to the latest framework that Cork employers expect, where IT service roles range from around €53,000 for service desk managers to far higher for senior ITSM leaders. It is the efficient way to stay current. Talk to a learning advisor to plan your route.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the Bridge, because the course assumes that knowledge and covers only the changes in ITIL 5. Professionals without ITIL 4 Foundation should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. To keep it current, you renew every three years by earning 60 CPD points or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes official ITIL courseware, instructor-led delivery, practice questions and revision support, and learner support before and after the course. Contact us to confirm what is included in your chosen format and request a quote.

    How much does ITIL 5 Bridge training cost in Cork?

    Pricing depends on the delivery format and whether you train as an individual or a team, so it is available on request. Reach out for a tailored quote for live online, classroom or corporate group training in Cork.

    Is the exam fee included in the training price?

    The PeopleCert exam fee can be billed separately from training and varies by region and channel. We can advise on bundling the exam with your course; confirm current exam pricing on the PeopleCert portal before booking.

    Do you offer corporate or group discounts for the Bridge?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and wider IT departments. Ask about corporate pricing for a tailored quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The Bridge exam is closed book with multiple-choice, single-answer questions. It is delivered online proctored through PeopleCert OnVUE or at an authorised test centre, and covers only the new and changed content in ITIL 5.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation Bridge exam has 20 questions and an allotted time of 30 minutes. It is a focused exam because it tests only the differences between ITIL 4 and ITIL 5.

    What is the passing score for the ITIL 5 Bridge exam?

    The passing score is 65 per cent, which means answering at least 13 of the 20 questions correctly. We recommend reviewing each ITIL 5 topic area so you are comfortable across the whole syllabus.

    How do I book the ITIL 5 Bridge exam?

    You schedule the exam through PeopleCert, either online proctored via OnVUE from home or office, or at an authorised test centre. Our team can guide you through booking once you have completed your training.

    What happens if I do not pass the first time?

    You can resit the exam through PeopleCert under their re-sit policy. Our trainers and revision materials help you target any weaker topic areas before you take it again, so you go back in well prepared.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The Bridge covers five topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value-creation approach, and applying ITIL 5 in practice.

    Does the Bridge repeat ITIL 4 content?

    No. The Bridge assumes your ITIL 4 Foundation knowledge and concentrates only on what is new, changed and updated in ITIL 5. That is what makes it an efficient one-day route to the current credential.

    Are practice materials included?

    Yes. The programme includes practice questions and revision support mapped to the ITIL 5 transition content, so you can check your understanding and build readiness before the exam.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware follows the official ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, so you learn the current concepts, terminology and structure.

    What credential do I receive after passing?

    On passing the Bridge exam you receive the ITIL 5 Foundation credential, which is equivalent to passing the full ITIL 5 Foundation exam and enables progression to higher ITIL 5 qualifications.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course in Cork?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer the Bridge as live online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and team.

    How soon can I start the Bridge training?

    The Bridge is a one-day course, so you can be trained and exam-ready quickly once a batch is scheduled. Talk to a learning advisor to see upcoming dates for Cork and live online cohorts.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.