Built Around the Latest Exam
Master modern digital service management with instructor-led ITIL 5 Foundation training in Japan. Built for IT and business professionals, this PeopleCert-aligned programme covers the ITIL Value System, the product and service lifecycle and the seven guiding principles, and prepares you for the 40-question ITIL 5 (Version 5.0) exam in flexible live virtual and classroom formats.
Flexible
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Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
JPY 201480
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Japan, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Value for Professionals and Teams in Japan
For Individuals
ITIL 5 Foundation training helps you move from running IT systems to managing digital products and services that create measurable value. The credential suits service desk analysts, IT operations staff, product owners and DevOps or Agile practitioners who want the current ITSM framework. Whether you are new to ITIL or updating from an earlier edition, this training builds the language and practices Japanese employers now expect.
If you want to prove current service management knowledge to employers modernising under DX pressure, ITIL 5 Foundation is a clear step forward. You gain the ITIL Value System, practical guiding principles and a structured, supported path to certification.
For Organizations
ITIL 5 group training helps organisations build consistent service management capability by equipping teams with the ITIL Value System and practical guiding principles. It can be delivered for IT operations, service desks or whole DX programmes. For organisations connecting technology to strategy while modernising legacy systems, this training provides a scalable, flexible solution.
If your teams struggle to align digital services with business value, ITIL 5 group training creates a shared service management language. Teams gain a standardised approach to incidents, changes, value streams and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why ITIL 5 Certification Pays Off
ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation has quickly become a marker of current-edition ITSM knowledge across Japan. As enterprises race to modernise legacy systems ahead of the METI digital cliff and close a widening talent gap, employers in IT services, finance, manufacturing and the public sector are hiring certified service management professionals. Demand runs from service desk analyst up to IT service manager and IT operations manager, and here is what the market shows right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Japan : Salary Insights and Trends
Hiring Companies in Japan
Glassdoor · SalaryExpert (Japan) 2026
Source: Fujitsu · NTT Data · NEC · Accenture Japan
ITIL 5 Foundation is more than a certificate. It is your route into modern IT service management in Japan. Join professionals who turn legacy modernisation and DX into real business value. Start today.
Your Japan Career TransformationJapan's IT sector is modernising fast under DX pressure and a shrinking talent pool, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.
Sources: SalaryExpert, Glassdoor, PayScale (Japan) 2026; METI.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Japan is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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For Modern IT Service Management
In ITIL 5 Foundation training you will learn how to manage digital products and services across their lifecycle using the ITIL Value System. By the end you can apply the seven guiding principles, map value streams and drive continual improvement in real IT environments.
Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle keeps that value flowing in modern IT environments.
See how guiding principles, governance, value chain activities, management practices and continual improvement combine into one system that co-creates value for stakeholders.
Apply Focus on value, Start where you are, Progress iteratively with feedback, Collaborate and promote visibility, Think and work holistically, Keep it simple and practical, and Optimise and automate to real decisions.
Balance Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic view of every product and service.
Explore how practices such as incident management, problem management, change enablement and the service desk give teams consistent, effective ways of working that adapt to context.
Learn to map value streams, spot waste, improve flow and use metrics to raise delivery performance and outcomes across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
JPY 201480
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL 5 Training in Japan?
As a leading ITIL Version 5 Foundation training company in Japan, Invensis Learning is a PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation training to individuals and teams across Japan. Our programmes combine PeopleCert-accredited trainers, ITIL 5-aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Japan
Halekulani Okinawa,1967-1 Nakama, Onna Kunigami District, Okinawa 904-0401, Japan
ITIL Version 5 Foundation Training Location in Japan
Aman Tokyo, The Otemachi Tower, 1 Chome-5-6 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japan
For Teams in Japan
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"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"Pritesh Shah was a wonderful very patient and professional instructor. I felt supported all the way, he gave me excellent tips and always started the sessions with a very good summary of the previous explanations so that gradually my understanding would increase. "
"The course was delivered very well by Vivek. The one 2 one format really helped."
"The instructor is very knowledgeable and shared variety of examples to explain different concepts. The training was tailored to my understanding level which was very helpful. I had plenty of flexibility in break time as well as scheduling these sessions with my medical issues. Very grateful for this training and all the tips and additional materials. Thank you"
"I enjoyed the constant interaction and Knowledge Checks - it helped to retain a lot of the information. Sathish was great and always willing to explain any queries we had. Thanks Sathish!!"
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"Alex Rajan's expertise, engaging teaching style, and the depth of knowledge he imparted made the training sessions not only informative but truly enjoyable. His skill in breaking down complex concepts into understandable components demonstrated mastery of the subject matter and a sincere commitment to enhancing our learning experience."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Japan to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.
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