From Study to Certified
Build modern, digital-era IT service management skills with instructor-led ITIL 5 Foundation training in Tokyo. Aligned to AXELOS (PeopleCert) and the ITIL 5 (Version 5.0) syllabus, this course prepares IT and business professionals to co-create value, master the ITIL Value System, and pass the ITIL 5 Foundation exam, in flexible live virtual and onsite formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
JPY 201480
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Tokyo, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the ITIL 5 exam. The course suits service desk analysts, IT operations staff, developers, product owners and ITIL 4 holders who want the current credential. Whether you are formalising your ITSM knowledge, switching into service management, or supporting digital services in IT, BFSI or manufacturing, this training builds skills that Tokyo employers recognise.
If you want a recognised, digital-first credential that travels across sectors, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles, and structured exam preparation on a supported path to certification.
For Organizations
ITIL 5 group training helps organisations build consistent service management capability by equipping teams with the ITIL Value System, four dimensions and management practices. Training can be delivered for IT operations, service desks or whole departments. For organisations modernising legacy systems and scaling digital services, this training provides a scalable, flexible way to raise service quality.
If your teams manage a growing set of digital products and services, ITIL 5 group training creates a shared language for value co-creation, governance and continual improvement across the organisation.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has become a practical marker of current ITSM knowledge across Tokyo, valued by system integrators, banks, manufacturers and telecoms that run large digital service operations. As Japan tackles a deep IT talent shortage and accelerates digital transformation, certified service management professionals are in demand from the service desk to IT operations leadership. Here is what the Tokyo market is telling us right now.
ITIL 5 Foundation is more than a credential. It is a career step for professionals who keep digital services running and improving. Join learners across Tokyo who turn service management skills into recognised capability. Start your journey today.
Your Tokyo Career TransformationTokyo's digital service market is expanding as employers modernise legacy systems and race to fill a wide IT talent gap. Increasingly, they separate professionals with current, certified ITSM knowledge from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert (Tokyo) 2026.
The ITIL V5 Foundation certification path in Tokyo is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation training gives you practical command of the nine topic areas in the ITIL 5 (Version 5.0) syllabus. By the end, you can speak the language of digital service management, apply the guiding principles, and prepare confidently for the ITIL 5 Foundation exam.
Understand what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing, the foundation of modern ITSM.
Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic view of service management.
See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Use the seven guiding principles, from Focus on Value to Optimise and Automate, to make better decisions, collaborate effectively and adapt ITIL to real digital environments.
Grasp the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create value.
Explore the role of ITIL management practices and official practice guides in enabling consistent, effective ways of working that teams can adapt to their own context.
Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term service performance.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
JPY 201480
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Tokyo who want to build digital service management capability and pass the ITIL 5 exam with confidence. As a PeopleCert Accredited Training Organization, we combine accredited trainers, aligned courseware, flexible delivery and dedicated learner support. As a trusted ITIL Version 5 Foundation training company in Tokyo, we make sure that whether you enrol as an individual or arrange corporate training for your team, you gain a professional learning experience built around practical understanding, real-world application and measurable exam readiness.
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
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Quality Management
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Tokyo
Keio Plaza Hotel, 1, Nishi-Shinjuku 2-chome, Nishi-Shinjuku, Shinjuku-ku, Tokyo, 160-8330, Japan
ITIL Version 5 Foundation Training Location in Tokyo
Grand Hyatt Tokyo, 3, Roppongi 6-chome, Roppongi, Minato-ku, Tokyo, 106-0032, Japan
Leading Organisations
The Value System Finally Clicked
"The ITIL 5 Foundation course finally made the ITIL Value System click for me. The trainer used real service desk examples, and the mock exams meant I walked into the 40-question exam knowing exactly what to expect."
Kenji Tanaka
IT Service Desk Lead
0/0
A Smooth Step up from ITIL 4
"I came from an ITIL 4 background and wanted the current credential. The sessions on the product and service lifecycle and value streams were genuinely useful, and I could apply the guiding principles at work the next week."
Yuki Sato
Systems Engineer
0/0
Practical and Passed First Time
"Clear, well-paced and very practical. The continual improvement model and the four dimensions are now part of how I think about our operations. I passed on my first attempt thanks to the structured revision."
Aiko Yamamoto
IT Operations Analyst
0/0
Stronger Service Delivery Across the Team
"We put our service delivery team through the ITIL 5 Foundation programme. The shared language around value co-creation and management practices improved how the team handles incidents and change. The onsite delivery fitted our schedule well."
Hiroshi Nakamura
IT Service Delivery Manager, Banking Sector
0/0
Reliable Corporate Training Partner
"As an L&D lead I needed a provider that could train a mixed group and keep everyone engaged. Invensis coordinated the whole programme, and the ITIL 5 content gave our IT staff a consistent, current framework to work from."
Mei Kobayashi
Learning and Development Manager, IT Services
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.