From Study to Certified
Build modern IT service management skills with ITIL 5 Foundation training in Yokohama. This instructor-led programme prepares IT and business professionals to apply the ITIL Value System, the product and service lifecycle and value co-creation, and to sit the AXELOS (PeopleCert) ITIL 5 Version 5.0 Foundation exam, in flexible live virtual, classroom and corporate formats.
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Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
JPY 201480
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Yokohama, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
For Your Service Management Career
For Individuals
ITIL 5 Foundation training helps professionals master modern service management and prepare for the Version 5.0 exam. It suits IT service and support staff, DevOps and Agile practitioners, digital product managers and business professionals who work with digital service teams. Whether you are new to ITIL, updating from ITIL 4, or moving into a service management role in Yokohama's data centre, manufacturing or IT services sector, this training builds capability aligned with how modern organisations create and deliver value.
If you want a recognised, current-edition credential that travels across employers and borders, ITIL 5-F is a clear first step. You gain the ITIL Value System knowledge, exam preparation and a structured, supported route from learning to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent, modern service management capability by equipping teams with the ITIL Value System and value stream thinking. It can be delivered for service desks, IT operations, product teams or wider business groups. For organisations connecting delivery to strategy and improving digital service reliability, this training provides a scalable, flexible solution tailored to your context.
If your teams still run on older or inconsistent service practices, ITIL 5-F group training creates a common language for value co-creation, governance and continual improvement across the organisation.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
Is ITIL 5 in Demand in Japan?
ITIL 5 Foundation has become a practical marker of modern service management capability across Yokohama, Japan's second-largest city and a fast-growing data centre and technology hub in the Greater Tokyo Area. Employers in data centres, manufacturing, electronics, IT services and finance increasingly want professionals who can run reliable digital services and connect them to business value. Demand spans service desk analysts through to IT service managers and service delivery leaders, and here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a modern service management toolkit for Yokohama's digital economy. Start your ITIL 5 journey today.
Your Yokohama Career TransformationYokohama's digital economy is expanding with data centres, cloud and manufacturing DX, and employers increasingly separate professionals with current service management credentials from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, SalaryExpert (Japan) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Yokohama is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Grounded in the ITIL Value System
In ITIL 5 Foundation training you will learn to manage digital products and services across their full lifecycle using the ITIL Value System. The programme covers all nine Version 5.0 topic areas, from value co-creation to value stream mapping, so you leave able to apply modern service management at work and ready for the exam.
Understand what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle sustains that value.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than outputs alone.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic approach.
Work with the ITIL Value System and the seven guiding principles, from focus on value to optimise and automate, to make better service decisions.
Explore the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they combine to create value.
Identify, map and manage value streams to improve flow and outcomes, and apply the continual improvement model to keep momentum going.
ITIL V5 Foundation Certification Training in Yokohama?
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
JPY 201480
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited and Expert-Led
As a trusted ITIL Version 5 Foundation training company in Yokohama, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations building modern service management capability. As a PeopleCert Accredited Training Organization, we combine PeopleCert-accredited instructors, ITIL 5 aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience focused on practical understanding, real-world application and exam readiness.
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Leaders in Training industry for 12+ years
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Yokohama
Pan Pacific Yokohama Bay Hotel Tokyu, 7, Minato Mirai 2-chome, Takashima, Nishi-ku, Yokohama City, Kanagawa Prefecture, 220-8543, Japan
ITIL Version 5 Foundation Training Location in Yokohama
Yokohama Grand InterContinental Hotel, 1, Minato Mirai 1-chome, Nishi Ward, Yokohama City, Kanagawa Prefecture, 220-8522, Japan
Upskill Your Service Teams
Trusted by Leading Organisations
Passed the ITIL 5 Exam First Time
"The ITIL 5 Foundation training made the ITIL Value System and the guiding principles genuinely clear. The mock exams matched the real single-answer format, and I passed comfortably on my first attempt."
Kenji Sato
Service Desk Team Lead
Practical and up to Date
"Moving from older ITSM habits to digital product and service management felt natural after this course. I now use value stream thinking on real incidents at work in Yokohama."
Aya Tanaka
IT Support Engineer
Strong Foundation in Modern ITSM
"Clear trainers and well-structured materials across all nine topic areas. The continual improvement model and the four dimensions are things I apply every week now."
Hiroshi Yamamoto
IT Operations Analyst
Consistent Service Practice Across the Team
"We trained a full service team on ITIL 5 Foundation through Invensis Learning. The shared language around value co-creation and governance improved how our teams handle changes and incidents."
Naoko Ishikawa
L&D Manager, Automotive Sector
Tailored Corporate Training That Worked
"The onsite corporate delivery fitted our data centre operations schedule, and the trainer tailored examples to our environment. Our engineers came away applying value streams confidently."
Takashi Mori
Head of IT Service Delivery, Data Centre Sector
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the product and service lifecycle. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.