Built Around the Latest Exam
Master modern digital product and service management with ITIL 5 Foundation training in Kobe, built for IT and business professionals across Kansai's manufacturing, healthcare and technology employers. Learn the ITIL Value System and the current Version 5.0 syllabus from AXELOS (PeopleCert), and prepare with confidence for the 40-question foundation exam through flexible live virtual or classroom formats.
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16
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16
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Starts from
JPY 201480
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Kobe, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
For Your Career in Kobe
For Individuals
ITIL 5 Foundation training gives IT and business professionals a modern, structured understanding of how digital products and services create value. The credential suits service desk staff, IT operations professionals, product owners and business colleagues who work with digital service teams. Whether you are new to ITIL, updating your knowledge from ITIL 4, or preparing to lead service improvement in a Kobe organisation, this training builds the concepts and vocabulary the current framework expects.
If you want a recognised, current-edition IT service management qualification, ITIL 5-F is a practical first step. You gain digital service management knowledge, exam preparation and a supported path from learning to certification that employers across sectors value.
For Organizations
ITIL 5 Foundation group training helps organisations equip their teams with a common, current understanding of digital product and service management. The training can be delivered for IT departments, service desks or cross-functional groups. For Kobe employers modernising IT service management for the digital era, this training provides a scalable, flexible way to raise service quality and consistency.
If your teams work across silos with inconsistent service practices, ITIL 5 group training creates a shared framework. Staff gain a common approach to value streams, guiding principles and continual improvement they can apply straight away.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Your Career Outlook After ITIL 5
ITIL 5 Foundation opens roles across Kobe's manufacturing, healthcare, IT services and financial sectors, where employers are modernising IT service management for the digital era. As organisations move from ITIL 4 to ITIL 5 and tackle Japan's IT talent shortage, professionals who understand digital product and service management are increasingly sought after, from service desk analyst through to IT service manager. Here is what the Kansai market is telling us now.
Designation
ITIL Version 5 Foundation Certified Professionals in Kobe : Salary Insights and Trends
Hiring Companies in Kobe
PayScale · Glassdoor (Japan) 2026
Source: Sysmex · ASICS · Kobe Steel · Fujitsu
ITIL 5 Foundation is more than a certificate. It is a career step for professionals who help organisations deliver reliable, valuable digital services. Join learners in Kobe modernising IT service management. Start your journey today.
Your Kobe Career TransformationKobe's employers are modernising IT service management as digital transformation accelerates across manufacturing, healthcare and technology, and they increasingly separate professionals with a current credential from the rest. Here is which side of that line you want to be on.
Sources: Robert Half Japan, PayScale, Glassdoor, SalaryExpert (Japan) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Kobe is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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From Foundation Concepts to Value Streams
This ITIL 5 Foundation programme covers all nine official topic areas, building the concepts, vocabulary and practical understanding the current framework expects. By the end, you can explain how organisations create and improve value through digital products and services and are ready for the foundation exam.
Understand what distinguishes digital products and services, how they create value, and how they are managed across the product and service lifecycle in the modern digital era.
Explain how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability in service decisions.
Apply the four dimensions of product and service management: Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers.
Describe how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Use the guiding principles, from Focus on value to Optimise and automate, to make better decisions and adapt ITIL practices to real digital environments.
Explain the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create value.
Understand the role of ITIL management practices and how the continual improvement model supports long-term organisational success.
Identify, map and manage value streams to improve flow, visibility and outcomes, and use flow metrics to remove waste across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
JPY 201480
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led Training
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Kobe and the wider Kansai region. As a PeopleCert Accredited Training Organisation, we combine accredited trainers, aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL 5 Foundation training company in Kobe, provides a professional learning experience built around practical understanding, real-world application and exam readiness. We hold ISO 9001:2015 for quality management and ISO 27001:2022 for information security.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Kobe
Oriental Hotel, Kyomachisuji, Kaigandori, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0034, Japan
ITIL Version 5 Foundation Training Location in Kobe
Kobe Portopia Hotel, 1, Minatojima Nakamachi 6-chome, Chuo-ku, Kobe City, Hyogo Prefecture, 650-0045, Japan
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Here's everything you may ask...
Yes. ITIL 5 Foundation validates modern digital service management skills that Kobe employers in manufacturing, healthcare, IT services and finance increasingly need. As organisations modernise from ITIL 4 and tackle Japan's IT talent shortage, a current-edition credential helps you stand out for service desk, ITSM and service delivery roles.