From Study to Certified
Built for IT and digital professionals across South Korea, this instructor-led programme prepares you for the ITIL 5 Foundation exam from AXELOS (PeopleCert). Master digital product and service management, the ITIL Value System and value stream management, and earn a globally recognised credential that employers from Samsung SDS to LG CNS value.
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16
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16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern IT Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in South Korea, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Benefits That Employers Reward
For Individuals
ITIL 5 Foundation training helps you become a confident, current IT service management professional. It suits IT operations staff, service desk analysts, developers, product owners and business professionals who work with digital service teams. Whether you are new to ITIL, changing roles, or refreshing older ITIL 4 knowledge, the credential gives you a modern, digital-era foundation that Korean employers recognise across IT services, telecom, finance and the public sector.
If you want a recognised, transferable ITSM credential that travels across sectors and borders, ITIL 5 Foundation is a clear first step. You gain practical service management knowledge, structured exam preparation and a supported path from learning to certified.
For Organizations
ITIL 5 group training helps organisations build modern service management capability by equipping teams with a shared, current framework. The training can be delivered for IT operations, service desk, cloud and digital product teams. For organisations modernising operations and moving to the cloud, ITIL 5 provides a scalable, flexible way to standardise practice and connect IT delivery to business value.
If your teams still work to habit or older ITIL versions, ITIL 5 group training creates a common language for value co-creation, governance and continual improvement. Teams gain a consistent approach to service quality, flow and reliability.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Recognition
ITIL 5 Foundation is a strong entry point into South Korea's fast-growing IT service management market. As enterprises modernise operations, migrate to the cloud and adopt AI, employers across IT services, telecom, finance and the public sector seek professionals who understand modern ITSM. Roles range from service desk analyst to IT service manager, and here is what the market shows right now.
Designation
ITIL Version 5 Foundation Certified Professionals in South Korea : Salary Insights and Trends
Hiring Companies in South Korea
SalaryExpert · Paylab (South Korea) 2026
Source: Samsung SDS · LG CNS · KT · Coupang
ITIL 5 Foundation is more than a certificate. It is your entry into modern IT service management. Join professionals across South Korea building digital-era ITSM skills. Start today.
Your South Korea IT Career ShiftSouth Korea's IT market is expanding fast with cloud migration, AI and digital transformation, and employers increasingly separate professionals with current ITSM credentials from the rest. Here is which side of that line you want to be on.
Sources: ERI SalaryExpert, Glassdoor (Seoul) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in South Korea is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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The Nine ITIL 5 Topic Areas in Practice
Grounded in the official ITIL 5 Foundation (Version 5.0) syllabus, this programme builds the practical, digital-era service management skills the credential validates. By the end, you can apply the ITIL Value System and prepare for the exam with confidence.
Understand what sets digital products and services apart, how value is created across their lifecycle, and why continual improvement sits at the heart of modern IT service management.
Learn how service providers, consumers and stakeholders create value together by balancing outcomes, costs, risks, experience and sustainability in digital environments.
Apply the four dimensions of service management and the ITIL Value System that unites guiding principles, governance, value chain activities, management practices and continual improvement.
Use principles such as focus on value, start where you are, and optimise and automate to make better, more collaborative decisions in real digital settings.
Explore the product and service lifecycle from discovery and design to operation, delivery and support, and the ITIL management practices that keep ways of working consistent.
Run the ITIL continual improvement model and map and manage value streams to improve flow, visibility and outcomes across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 1395
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led Preparation
As a trusted ITIL Version 5 Foundation training company, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across South Korea. Our programmes combine PeopleCert-accredited instructors, flexible delivery formats, organised courseware aligned to the ITIL 5 (Version 5.0) syllabus, and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in South Korea
Oakwood Premier, Incheon KR, 165 Convensia-daero, Yeonsu-gu, Incheon, South Korea
ITIL Version 5 Foundation Training Location in South Korea
Four Seasons Hotel, Seoul 97 Saemunan-ro, Dangju-dong, Jongno District, Seoul, South Korea
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"Very Knowledgeable Teacher with a very small class size allowed for a good learning experience. "
"In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "
"It was good experience "
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"It was great interactive session."
"Respective communication, steady pace of the class, not too fast but as well not too slow. A lot of space for open discussions and questionings. its not 5/5 because I believe the sessions consist of too much information for such short time. It could be organized in 1 more day, with less information per day, to have a better understanding."
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"The teacher was great , very intereactive he came up with alot of examples . "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in South Korea to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and value co-creation. It suits IT operations staff, service desk analysts, developers, product owners and business professionals working with digital service teams.
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