Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation Certification?Your Route into Digital Service Management

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Seoul, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in SeoulDo You Qualify for the ITIL V5 Foundation Exam?

    Why ITIL 5 Foundation Is Worth It for Seoul ProfessionalsSkills, Recognition and Career Growth

    ITIL V5 Foundation Exam Format in SeoulWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Seoul

    IT Service Management Careers in SeoulRoles, Demand and Earning Potential

    IT service management is one of Seoul's most durable career paths, valued across the system integrators, banks, telecoms and internet platforms that run the capital's digital services. As AXELOS and PeopleCert publish ITIL 5, employers moving to the fifth iteration want people who understand digital product and service management, the ITIL Value System and value stream management. Demand runs from service desk analyst up to IT operations and service delivery manager, and here is what the Seoul market is showing right now.

    Why ITIL 5 Skills Are in Demand Across Seoul

    ITIL 5 Foundation is more than a certificate. It is a career step for Seoul's IT service professionals moving to the current framework. Start your journey today.

    Your Seoul Career Transformation

    Your Career Before and After ITIL 5 Foundation

    The Shift Certified Professionals Make

    Seoul's IT service market is moving to the current ITIL framework, and employers increasingly separate professionals who know ITIL 5 from those who do not. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, ERI (Seoul) 2026.

    How to Get ITIL V5 Founfdation Certified in Seoul Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Seoul is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Gain from ITIL 5 FoundationReady to Apply from Day One

    This ITIL 5 Foundation course builds the knowledge covered across the nine topic areas of the Version 5.0 syllabus, from digital product and service management to value stream management. By the end you can speak the language of modern IT service management and apply the ITIL Value System at work.

    Digital Product and Service Management

    Understand what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle sustains value from discovery and design through build, operation, delivery and support.

    Value Co-Creation and the Four Dimensions

    Learn how value is co-created with consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, and apply the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers.

    The ITIL Value System

    Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value through digital products and services.

    The Seven Guiding Principles

    Apply the guiding principles: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    Management Practices and Continual Improvement

    Understand the role of ITIL management practices and official practice guides, and use the continual improvement model to drive lasting, step-by-step improvement across teams and services.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Seoul?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

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    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1395

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for ITIL 5 Foundation TrainingTrusted by Learners and Teams in Seoul

    Invensis Learning is a PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation training for individuals and organisations in Seoul. Our programmes combine accredited trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. As a trusted ITIL Version 5 Foundation training company in Seoul, whether you enrol as an individual or plan corporate training for your team, we provide a professional experience built around practical understanding, real-world application and exam success.

    • PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation courses
    • Accredited, experienced trainers with real IT service management backgrounds
    • Courseware aligned to the official AXELOS ITIL 5 (Version 5.0) syllabus
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Practice questions and mock exams built for the 40-question Foundation exam
    • Dedicated learner support before, during and after training
    • Customised schedules for teams and organisations across Seoul
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in SeoulInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Seoul

    Grand Hyatt Hotel, Hoenamu-ro 42-gil, Gyeongridan-gil, Itaewon-dong, Itaewon 2-dong, Yongsan-gu, Seoul, 04347, South Korea

    ITIL Version 5 Foundation Training Location in Seoul

    The Westin Josun Seoul, Seoul

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    Corporate ITIL 5 Foundation Training in SeoulUpskill Your Team

    • Suitable for small, medium and large IT service teams
    • Customised schedules based on your team's availability
    • Onsite, live virtual or hybrid delivery across Seoul
    • Accredited trainers with IT service management expertise
    • Role-based examples drawn from Korean enterprise IT
    • Dedicated coordination and support for group programmes
    • Scalable delivery for local, regional and global teams

    Leading Organisations

    Samsung SDSLG CNSSK C&CKTNaverHyundai AutoEver

    What Our Learners Say

    Ready for the ITIL 5 Exam

    "The trainer made the ITIL Value System and value streams easy to follow, and the mock exams matched the real 40-question format. I walked into the exam confident and passed on my first attempt."

    Ji-woo Kim

    IT Service Desk Lead

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    Practical and up to Date

    "I had only used older ITIL versions at work, so learning the current framework was exactly what I needed. The sessions on digital product and service management were genuinely useful on the job."

    Min-jun Park

    ITSM Analyst

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    Clear and Well Structured

    "A good balance of theory and real examples. The seven guiding principles and the continual improvement model now shape how I handle incidents day to day."

    Seo-yeon Lee

    IT Operations Engineer

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    Our Team Speaks One Service Language

    "We trained our service delivery team on ITIL 5 Foundation and the shared vocabulary showed up immediately in how they run incidents and changes. The corporate scheduling was flexible around our shifts."

    Hyun-woo Choi

    IT Service Delivery Manager, Financial Services

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    Smooth Move to ITIL 5

    "Invensis Learning helped us move our IT operations group from ITIL 4 to ITIL 5. The trainer tailored examples to our environment and the whole cohort certified. A well-run corporate programme."

    Eun-ji Jung

    Head of IT Operations, Technology Sector

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    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations co-create and continually improve value.