From Study to Certified
Build modern digital service management skills with instructor-led ITIL 5 Foundation training in Busan. This PeopleCert-aligned programme prepares IT and business professionals across Busan's ports, finance and technology employers to master the ITIL Value System, the product and service lifecycle and value co-creation, and to pass the ITIL 5 (Version 5.0) exam with confidence.
Flexible
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Instructor-led
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16
Hours
16
PDUs
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Starts from
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Busan, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps you understand how modern organisations manage digital products and services and co-create value with customers. It suits IT support staff, developers, service desk analysts and business professionals who want the current-edition ITSM credential. Whether you are new to ITIL or updating knowledge from an earlier edition, the course builds practical understanding of the ITIL Value System, guiding principles and value streams that Busan employers apply every day.
If you want a recognised, portable qualification that proves you understand digital service management, ITIL 5 Foundation is a clear first step. You gain structured learning, exam preparation and a credential that travels across sectors and countries.
For Organizations
ITIL 5 Foundation group training helps organisations equip teams with a consistent, modern approach to digital service management. It can be delivered for IT departments, service desks and product teams across Busan. For organisations modernising legacy operations or scaling digital services, the training provides a shared framework for managing value, quality and continual improvement.
If your teams work in silos or apply service management inconsistently, ITIL 5 Foundation training creates a common vocabulary. Staff gain a standardised understanding of value streams, practices and the ITIL Value System that improves collaboration.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
ITIL 5 Foundation opens doors across Busan's fast-growing digital economy, from the ports and shipping cluster to banking, data centres and IT services. As the city invests heavily in digital transformation and faces a shortage of service management specialists, employers value professionals who understand modern ITSM. Roles range from service desk analyst to IT operations and service delivery manager, and here is what the local market is telling us right now.
ITIL 5 Foundation is more than a credential. It is proof you can help Busan organisations deliver reliable, value-driven digital services. Join professionals building modern ITSM skills and start your journey today.
Your Busan Career TransformationBusan is investing billions in digital transformation across its ports, finance and technology sectors, and employers increasingly separate professionals with a recognised ITSM credential from the rest. Here is which side of that line you want to be on.
Sources: Paylab, SalaryExpert, ERI, Glassdoor (Korea) 2026.
The ITIL V5 Foundation certification path in Busan is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills covered in ITIL 5 Foundation span all nine topic areas of the Version 5.0 syllabus, from digital product and service management concepts to Value Stream Mapping and Management. By the end of the programme you can explain the ITIL Value System, apply the guiding principles and describe how modern organisations co-create and continually improve value.
Understand what distinguishes digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains value from discovery to retirement.
Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated framework for co-creating value.
Apply the seven guiding principles, including focus on value, start where you are, progress iteratively with feedback, and keep it simple and practical, to real digital service decisions.
Take a holistic view using the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the external PESTLE factors.
Describe the purpose of each lifecycle activity, from discovery and design to build, operation, and delivery and support, and see how the phases work together to create value.
Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and using flow metrics to drive continual improvement across digital services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 1395
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Busan looking to build modern service management capability and pass the ITIL 5 (Version 5.0) exam. As a PeopleCert Accredited Training Organization, we combine accredited instructors, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes. As a trusted ITIL Version 5 Foundation training company in Busan, we help learners and teams reach their certification goals with confidence.
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Hours of Training Delivered
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Busan
Park Hyatt Busan, Marine City 1-ro, U-dong, U1-dong, Haeundae-gu, Busan, 48092, South Korea
ITIL Version 5 Foundation Training Location in Busan
Paradise Hotel Busan, 296, Haeundae Beach-ro 298beon-gil, Jung-dong, Jung 1-dong, Haeundae-gu, Busan, 48099, South Korea
Leading Organisations
Passed on My First Attempt
"The trainer made the ITIL Value System and value streams easy to follow. The mock exams matched the real 40-question paper, and I passed the ITIL 5 Foundation exam on my first attempt. It has already helped me move into a service management role."
Ji-woo Park
IT Service Desk Analyst
0/0
Clear and Practical for Beginners
"I came from a development background with no ITIL knowledge. The course explained the guiding principles and the product and service lifecycle clearly, and the practical examples helped me apply the concepts at work straight away."
Min-jun Seo
Software Engineer
0/0
Up to Date and Well Structured
"Well-structured sessions and strong, current content on ITIL 5 Version 5.0. The continual improvement model and value stream mapping topics were the most useful for my day-to-day operations work."
Seo-yeon Kim
IT Operations Specialist
0/0
Great Fit for Our Service Desk Team
"We trained our service desk team through Invensis Learning. The live virtual sessions fitted our shift patterns, and the shared ITIL language has noticeably improved how our team handles incidents and changes."
Hyun-woo Jung
IT Service Manager, Logistics Sector
0/0
Reliable Partner for Corporate Training
"As an L&D lead I needed consistent ITSM training across departments. The corporate programme was tailored to our finance environment, the coordination was smooth, and completion and pass rates were excellent."
Eun-ji Choi
Learning and Development Lead, Banking Sector
0/0
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create, deliver and continually improve value.