Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the ITIL 5 Foundation Certification?

    Your Entry into Modern ITSM

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Busan, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Busan

    Do You Qualify for the ITIL V5 Foundation Exam?

    What You Gain from Getting ITIL 5 Certified

    Real Value for IT Professionals in Busan

    ITIL V5 Foundation Exam Format in BusanWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Busan

    Who Should Take ITIL V5 Foundation Certification Training in Busan?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    IT Service Management Careers in Busan

    Roles ITIL 5 Opens Up

    ITIL 5 Foundation opens doors across Busan's fast-growing digital economy, from the ports and shipping cluster to banking, data centres and IT services. As the city invests heavily in digital transformation and faces a shortage of service management specialists, employers value professionals who understand modern ITSM. Roles range from service desk analyst to IT operations and service delivery manager, and here is what the local market is telling us right now.

    Why ITIL 5 Skills Are in Demand in Busan

    ITIL 5 Foundation is more than a credential. It is proof you can help Busan organisations deliver reliable, value-driven digital services. Join professionals building modern ITSM skills and start your journey today.

    Your Busan Career Transformation

    Your IT Service Career, Before and After

    The ITIL 5 Difference in Busan

    Busan is investing billions in digital transformation across its ports, finance and technology sectors, and employers increasingly separate professionals with a recognised ITSM credential from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, SalaryExpert, ERI, Glassdoor (Korea) 2026.

    How to Get ITIL V5 Founfdation Certified in Busan

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Busan is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in ITIL 5 Foundation

    Core ITIL 5 Capabilities

    Skills covered in ITIL 5 Foundation span all nine topic areas of the Version 5.0 syllabus, from digital product and service management concepts to Value Stream Mapping and Management. By the end of the programme you can explain the ITIL Value System, apply the guiding principles and describe how modern organisations co-create and continually improve value.

    Digital Product and Service Management

    Understand what distinguishes digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains value from discovery to retirement.

    The ITIL Value System

    Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated framework for co-creating value.

    The Seven Guiding Principles

    Apply the seven guiding principles, including focus on value, start where you are, progress iteratively with feedback, and keep it simple and practical, to real digital service decisions.

    The Four Dimensions

    Take a holistic view using the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the external PESTLE factors.

    The Product and Service Lifecycle

    Describe the purpose of each lifecycle activity, from discovery and design to build, operation, and delivery and support, and see how the phases work together to create value.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and using flow metrics to drive continual improvement across digital services.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

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    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1395

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning

    For ITIL 5 Foundation Certification Training in Busan?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Busan looking to build modern service management capability and pass the ITIL 5 (Version 5.0) exam. As a PeopleCert Accredited Training Organization, we combine accredited instructors, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes. As a trusted ITIL Version 5 Foundation training company in Busan, we help learners and teams reach their certification goals with confidence.

    • PeopleCert Accredited Training Organization delivering ITIL 5 Foundation aligned courseware
    • Experienced, accredited trainers with real IT service management expertise
    • Flexible formats: online live virtual, classroom and corporate group training
    • Practice questions and mock exams mapped to the ITIL 5 (Version 5.0) syllabus
    • First-attempt exam preparation guidance and dedicated learner support
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Localised support and scheduling for learners and teams in Busan
    • Trusted by professionals and organisations across more than 100 countries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Busan

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Busan

    Park Hyatt Busan, Marine City 1-ro, U-dong, U1-dong, Haeundae-gu, Busan, 48092, South Korea

    ITIL Version 5 Foundation Training Location in Busan

    Paradise Hotel Busan, 296, Haeundae Beach-ro 298beon-gil, Jung-dong, Jung 1-dong, Haeundae-gu, Busan, 48099, South Korea

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    ITIL 5 Foundation Corporate Training

    For Your Teams in Busan

    • Suitable for small, medium and large teams across Busan
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with hands-on IT service management experience
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Busan and global locations

    Trusted by Leading Enterprises in South Korea

    Samsung SDSLG CNSNaverKakaoBNK Busan BankHMM

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    What Our Learners Say About Us

    "Good training from Pritesh Shah"

    Sam

    (4.0/5)

    United KingdomTrustpilot

    "It's a good learning experience with Pritesh! He spent time to help me going through both 7th and 8th edition and giving exam tips. Appreciate it!"

    Rachel Valentina

    (5.0/5)

    "The trainer could customize the training for our company needs and teams could relate them better."

    Thilak K

    (5.0/5)

    "The instructor was exceptionally clear in their explanations and patiently repeated any concepts I struggled to understand, ensuring a smooth learning experience. I highly recommend Invensis for their outstanding teaching approach and commitment to student success"

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    (5.0/5)

    "It was great interactive session."

    narayan_PANDAYYAHOO.COM

    (4.0/5)

    Saudi ArabiaTrustpilot

    "Sathish Kumar was a great course facilitator, took the time to explaine with a calm voice and lots of patience all the topics and questions. Really recommend that course with him. "

    Martin Keller

    (5.0/5)

    SwitzerlandTrustpilot

    "My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."

    Charlene

    (5.0/5)

    "Sathish ensured that I understood all the concepts. He was patient, and responded to my queries in an understandable manner. We were able to cover the whole course in time."

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    DenmarkTrustpilot


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    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in South Korea

    ITIL Version 5 Foundation training for individuals and teams. Select a city in South Korea to view upcoming dates, formats and pricing.

    Frequently Asked Questions

    Here's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create, deliver and continually improve value.

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