What is ITIL 4 Foundation and who is it for?

ITIL 4 Foundation is the entry-level qualification in the ITIL 4 scheme, introducing the ITIL 4 framework and its Service Value System. It is governed by AXELOS and awarded by PeopleCert. It suits service desk staff, support analysts, IT managers, business professionals and career changers, with no prior experience required.

Do I need any prerequisites to take ITIL 4 Foundation?

No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. It is designed as an introduction to modern IT service management, so both IT and business professionals at any career stage can enrol and sit the exam.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through your PeopleCert account or by passing a higher ITIL 4 qualification. Confirm current renewal requirements on the PeopleCert website.

Who recognises the ITIL 4 Foundation credential?

ITIL 4 is the global best-practice framework for IT service management, owned by AXELOS and examined by PeopleCert. The credential is recognised by employers worldwide, including IT, banking, telecom, energy and public-sector organisations across Kazakhstan and beyond.

How much does ITIL 4 Foundation training cost in Kazakhstan?

Training is offered as a combined course and exam package, and pricing varies by format and schedule. Local pricing for Kazakhstan is available on request. The PeopleCert exam fee is set under regional pricing. Request a quote or speak with a learning advisor for current figures.

What is included in the ITIL 4 Foundation course fee?

The course fee typically includes accredited instructor-led training, official ITIL 4 courseware, practice questions, mock exams and exam-readiness support, plus learner support. Exam delivery is arranged through PeopleCert. Ask our team for a full breakdown of inclusions.

Is the exam fee included in the training price?

Many packages bundle the PeopleCert exam with the training, while some are training only. Because pricing varies by region and channel, confirm whether the exam is included when you request a quote, and we will clarify the exact inclusions for Kazakhstan.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT teams, service desks and whole departments. Contact us for a tailored quote for your organisation in Kazakhstan.

What payment options are available?

We accept major payment methods and can discuss instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to confirm current pricing for Kazakhstan.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is closed book with 40 multiple-choice questions. You have 60 minutes to complete it, and the pass mark is 65 percent, meaning 26 of 40 correct. It is delivered by PeopleCert online with proctoring or at an authorised test centre.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and a duration of 60 minutes. To pass you need 26 correct answers, which is 65 percent. There are no formal prerequisites to sit the exam.

What is the passing score for ITIL 4 Foundation?

The passing score is 65 percent, which means answering 26 of the 40 questions correctly. The exam is closed book, so the course focuses on building broad understanding across all nine syllabus areas of ITIL 4.

How and where do I take the ITIL 4 Foundation exam?

You can take the exam through PeopleCert online proctoring from home or office, available around the clock, or at an authorised PeopleCert test centre. Our team helps you schedule the exam once you complete your preparation.

What happens if I do not pass the first time?

You can re-sit the ITIL 4 Foundation exam through PeopleCert, and re-sit fees and policies are set by PeopleCert. Our training includes mock exams and exam-readiness support to help you prepare thoroughly and pass with confidence. Confirm current re-sit terms on the PeopleCert site.

What topics are covered in ITIL 4 Foundation training?

The training covers the nine ITIL 4 syllabus areas: service management concepts, the Service Value System, the four dimensions, the guiding principles, the Service Value Chain, ITIL practices, continual improvement, service level agreements, and key metrics and performance indicators.

Can a beginner take this course without IT experience?

Yes. ITIL 4 Foundation is designed as an introduction with no prerequisites, so beginners and business professionals can take it. Trainers explain concepts clearly and use practical examples, and the course includes practice to build your confidence before the exam.

What learning materials are provided?

You receive official ITIL 4 courseware aligned to the current syllabus, along with practice questions, mock exams, quizzes and revision aids. These resources help you understand the framework and prepare effectively for the PeopleCert exam.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams that mirror the real ITIL 4 Foundation exam. These help you identify weak areas, get used to the question style and build readiness across all nine syllabus areas.

Is the courseware aligned with the current ITIL 4 syllabus?

Yes. The courseware is official and aligned to the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, so you study the latest concepts, practices and exam topics.

How do I enrol in ITIL 4 Foundation training in Kazakhstan?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Speak with a learning advisor if you would like help selecting a batch.

What training formats are available?

We offer live online instructor-led training, classroom training and customised corporate group training. This lets professionals in Almaty, Astana and across Kazakhstan choose the format that fits their schedule and learning style.

How soon can I start and when are the next batches?

New live online and classroom batches run regularly, so you can usually start within days. View upcoming schedules on the website or talk to a learning advisor to find the next batch that suits your timetable in Kazakhstan.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change that works around your commitments.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy. Reach out to our team before your batch begins and we will explain the terms that apply to your enrolment.

ITIL 4 Foundation Certification Training in Kazakhstan

From Study to Certified

Build job-ready IT service management skills with accredited, instructor-led ITIL 4 Foundation training in Kazakhstan. Learn the ITIL 4 framework and its Service Value System, then prepare for the AXELOS ITIL 4 Foundation exam delivered by PeopleCert, in flexible live online and classroom formats that fit working professionals across Almaty and Astana.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

10 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Kazakhstan

Starts from

USD 1195

What Is the ITIL 4 Foundation Certification?Your Entry into Modern IT Service Management

ITIL 4 Foundation certification training in Kazakhstan gives IT and business professionals a clear, recognised entry into modern IT service management. The ITIL 4 Foundation (ITIL-F) credential, governed by AXELOS and awarded by PeopleCert, introduces the ITIL 4 framework and its Service Value System, the global model for creating, delivering and continually improving tech-enabled products and services.

As Kazakhstan enters its 2026 Year of Digitalisation and Artificial Intelligence, banks, telecoms and government bodies are scaling digital services and need people who can keep them stable and valuable. ITIL 4 gives you a shared language for incident, problem and change practices that employers in Almaty, Astana and across the country actively seek.

The course suits service desk staff, support analysts, IT managers and career changers alike, with no formal prerequisites. You learn the seven guiding principles, the four dimensions of service management and the core ITIL practices, then sit the 40-question ITIL 4 Foundation exam. Start your ITIL journey with Invensis Learning and turn everyday service skills into a recognised qualification.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Kazakhstan, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlightsof the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Kazakhstan designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification program in Kazakhstan
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Kazakhstan

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Kazakhstan
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Kazakhstan
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 4 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in KazakhstanDo You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

BenefitsOf Becoming ITIL 4 Foundation Certified

For Individuals

ITIL 4 Foundation training helps you turn hands-on IT support experience into a recognised service management credential. The course suits service desk agents, support analysts, IT coordinators and professionals moving into service management roles. Whether you work in a bank, a telecom operator, a government agency or a software firm in Almaty or Astana, you gain practical knowledge of the ITIL 4 framework that employers value across Kazakhstan's fast-digitising economy.

If you want a recognised first step into IT service management, ITIL 4 Foundation is a clear path forward. You leave with framework fluency, exam readiness and a credential that signals you can keep digital services stable, valuable and improving.

Earn a globally recognised AXELOS credential awarded by PeopleCert
Open doors to service desk, support and IT service management roles
Speak the shared ITSM language that Kazakhstan employers expect
Apply incident, problem and change practices with confidence
Stand out in fintech, telecom, GovTech and energy hiring
Build a base for higher ITIL 4 Managing Professional modules
Boost earning potential as service management roles command strong pay
Gain a portable qualification that travels across sectors and borders

For Organizations

ITIL 4 Foundation group training helps organisations build service management capability by equipping IT and operations teams with a shared framework and practical skills. Training can be delivered for service desks, infrastructure teams or whole IT departments. For organisations scaling digital services across banking, telecom, public sector or energy, this training creates a consistent, framework-based approach to service delivery.

If your teams struggle with inconsistent service handling as demand grows, ITIL 4 group training gives them a standardised way to manage incidents, changes and service levels, improving reliability and the experience your customers receive.

Builds a common service management language across IT teams
Improves incident, problem and change handling for digital services
Raises service quality for customers and internal users
Supports digital transformation and cloud adoption programmes
Enables customised, role-based training for your workforce
Standardises ITSM practice across departments and sites
Provides flexible live online and onsite delivery for teams
Strengthens in-house capability without external dependency

ITIL 4 Foundation Exam Format in KazakhstanWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL 4 Foundation Certification Cost in Kazakhstan

The total cost of getting ITIL 4 Foundation certified in Kazakhstan includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Kazakhstan delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Kazakhstan is USD 1195

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL 4 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Where ITIL 4 Skills Take You in KazakhstanRoles, Demand and Earning Power

ITIL 4 has become a trusted marker of service management capability across Kazakhstan, valued by banks, telecoms, government agencies and software firms scaling digital services. As the country pushes its 2026 digitalisation agenda and fintech leaders run services for millions of daily users, employers increasingly seek people who can keep those services stable and improving. Demand spans the service ladder, from service desk analyst to IT service and operations manager, and here is what the market is telling us now.

₸8.7M

IT Technical Support Specialist pay, Kazakhstan

average per year, SalaryExpert 2026

₸13.4M

IT Operations Manager pay, Kazakhstan

average per year, SalaryExpert 2026

100,000

IT specialists to be trained nationally

Tech Orda programme, 2026

$1B

Targeted IT services exports

Kazakhstan 2026 national goal

SECTORS HIRING

—Banking, Fintech and Financial Services
—Telecommunications and Connectivity
—Government, GovTech and Public Sector
—Oil, Gas and Energy
—IT Services and Software / Astana Hub
—Aviation, Transport and Logistics

DEMAND DRIVERS

—2026 declared the Year of Digitalisation and Artificial Intelligence
—Kaspi.kz and fintech scaling round-the-clock digital services
—Astana Hub home to 1,500+ registered IT companies
—National goal to export $1 billion in IT services by 2026
—GovTech and smart-city programmes raising service expectations
—Banks and telecoms maturing their IT service operations

Sources: SalaryExpert (ERI), worldsalaries, Paylab (Kazakhstan) 2026; Astana Times, Trade.gov, Astana Hub (Digital Kazakhstan, Tech Orda).

Designation

ITIL 4 Foundation Certified Professionals in Kazakhstan : Salary Insights and Trends

Hiring Companies in Kazakhstan

₸4000K

Min

₸6300K

Average

₸8500K

Max

SalaryExpert · worldsalaries (Kazakhstan) 2026

Kaspi.kzBeeline KazakhstanKazakhtelecom

Source: Kaspi.kz · Beeline Kazakhstan · Kazakhtelecom

What Is Driving ITIL 4 Demand Across Kazakhstan?

Digitalisation Outpacing Service Governance

Kazakhstan's 2026 Year of Digitalisation pushes banks and ministries to launch services fast, but service governance lags behind, the exact gap ITIL 4 practitioners are trained to close.

ITIL 4 builds service value and governance skills

Fintech Scale Demands Reliable Services

Kaspi.kz alone serves around 10 million daily users, and always-on digital banking needs disciplined incident, problem and change practices to stay stable at scale.

ITIL 4 builds incident and problem management skills

GovTech Raising Public Service Expectations

National GovTech and smart-city programmes mean citizens expect stable digital services, requiring structured service management that ITIL 4 provides end to end.

ITIL 4 builds service-level and improvement skills

Shortage of Service-Literate IT Talent

Kazakhstan trains software engineers in volume but has fewer professionals fluent in a common service management framework, making ITIL 4 holders sought-after.

ITIL 4 makes certified professionals stand out

Telecom and Cloud Operations Complexity

Kazakhtelecom and mobile operators run complex networks and data centres, demanding standardised operations, monitoring and service-level discipline.

ITIL 4 builds operations and service desk skills

Multi-Vendor and Outsourcing Growth

Foreign-invested firms and outsourced delivery increase the need for a shared service language across partners, suppliers and internal teams.

ITIL 4 builds partner and supplier management skills

Sources: Astana Times, Trade.gov, CSIS, TechBehemoths (Digital Kazakhstan); SalaryExpert, Astana Hub (Kazakhstan) 2026.

ITIL 4 Foundation is more than a certificate. It is a career step for professionals who keep digital services running. Join the people Kazakhstan employers are hiring to close the service management gap. Start your journey today.

Your Kazakhstan Career Transformation

From Ad Hoc Support to Service Leadership

The ITIL 4 Career Shift

Kazakhstan's digital economy is expanding fast with fintech, GovTech and cloud investment, and employers increasingly separate framework-literate service professionals from the rest. Here is which side of that line you want to be on.

Today

Pay tied to support tasks, with limited leverage to negotiate

After ITIL 4

Service management roles in Kazakhstan can reach around ₸11M, with IT operations managers averaging near ₸13M

Today

Overlooked for roles that list ITIL or ITSM experience as preferred

After ITIL 4

Eligible for service delivery and operations roles across fintech, telecom and energy

Today

Confident fixing issues, but missing the framework employers expect

After ITIL 4

Able to apply the Service Value System and guiding principles end to end

You earn your ITIL 4 Foundation

Before

Service skills picked up on the job, with no recognised credential to show

Now you have

A globally recognised AXELOS ITIL 4 credential awarded by PeopleCert

Before

No shared vocabulary for incidents, problems and changes across the team

Now you have

Fluency in the ITIL 4 practices that Kazakhstan employers ask for

Before

Seen as hands-on support, not a service management professional

Now you have

Positioning for service desk lead, ITSM analyst and service manager roles

Before

Local recognition that does not travel across sectors or borders

Now you have

A portable qualification valued in banking, telecom, GovTech and energy

"The gap between fixing IT problems and managing services well is increasingly a recognised framework, and the employers that matter already know it."

Join the professionals who trained with Invensis Learning and made the shift.

Sources: SalaryExpert (ERI), worldsalaries, Paylab (Kazakhstan) 2026.

How to Get ITIL 4 Founfdation Certified in KazakhstanStep-by-Step Certification Process

The ITIL 4 Foundation certification path in Kazakhstan is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculumof the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organizations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

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Skills You Will Build in This ITIL 4 CoursePractical ITSM Capability You Can Apply

This training shows you exactly what you will learn in ITIL 4 Foundation: the key concepts, the Service Value System, the four dimensions, the guiding principles and the core practices. By the end, you can apply the ITIL 4 framework to everyday service work and sit the exam with confidence.

Service Management Foundations

Skills covered in ITIL 4 Foundation begin here: define what a service is, how value is co-created, and the meaning of utility and warranty, outputs and outcomes, costs and risks across the service relationship.

The ITIL 4 Service Value System

Understand the Service Value System and how its components, guiding principles, governance, the value chain, practices and continual improvement, work together to create value from demand to outcome.

The Four Dimensions of Service Management

Balance the four dimensions, organisations and people, information and technology, partners and suppliers, and value streams and processes, that shape effective, well-rounded service delivery.

The Seven Guiding Principles

Apply the guiding principles, from focus on value and start where you are to keep it simple and practical, as a mindset for adopting and adapting ITIL in your own organisation.

Core ITIL Practices in Action

Work with the key practices the exam tests, including incident management, problem management, change enablement, service desk, service request and service level management.

Continual Improvement and Key Metrics

Use the continual improvement model and learn how SLAs, KPIs and metrics measure service performance so you can keep improving the services you support.

Who Should TakeITIL 4 Foundation Certification Training in Kazakhstan?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

USD 1195

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Train with Invensis LearningFor Your ITIL 4 Foundation Certification Training in Kazakhstan?

Invensis Learning delivers accredited, instructor-led ITIL 4 Foundation training for professionals and organisations in Kazakhstan that want recognised IT service management skills. Our programmes combine accredited trainers, official AXELOS and PeopleCert courseware, flexible delivery formats and structured exam preparation. Whether you enrol as an individual learner in Almaty or Astana or plan group training for your IT team, Invensis Learning, a trusted ITIL 4 Foundation training company in Kazakhstan, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

Accredited training partner for AXELOS and PeopleCert for ITIL 4
Experienced, accredited trainers with real ITSM practice
Flexible live online, classroom and onsite delivery formats
Official ITIL 4 courseware aligned to the current syllabus
Practice questions, mock exams and exam-readiness support
Customised schedules for individuals and corporate teams
Dedicated learner support before, during and after training
Trusted by professionals and organisations across many industries

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Certification Courses

100+ Countries

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ISO 9001:2015 Certified

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Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in KazakhstanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Kazakhstan

Rixos President Astana, 7, Konaev street, Esil district, Astana, Z05P1P0, Kazakhstan

ITIL 4 Foundation Training Location in Kazakhstan

Inter Continental Almaty Hotel, Nauryzbai Batyr str., Kerem, Spring, Bostandyk district, Almaty, 050013, Kazakhstan

Corporate ITIL 4 Training for TeamsFor Your Kazakhstan Workforce

Tailored ITIL 4 curriculum aligned to your service operations
Live virtual, onsite or hybrid delivery for teams in Kazakhstan
Schedules built around your team availability and time zone
Accredited trainers with real IT service management experience
Role-based examples from banking, telecom and the public sector
Progress tracking, assessments and learner feedback
Scalable delivery for teams across Almaty, Astana and beyond

What Our Learners Say

Passed and Stepped up at Work

"The trainer made the Service Value System and guiding principles easy to follow, and the mock exams matched the real test well. I passed the ITIL 4 Foundation exam and moved into a service desk lead role within months."

Aigerim Sultanova

Service Desk Lead

0/0

A Clear Framework I Use Daily

"I came from a support background with no formal framework knowledge. The course gave me a clear language for incidents, problems and changes that I now use every day. The live online sessions fit around my job."

Nurlan Akhmetov

IT Support Specialist

0/0

Beginner Friendly and Practical

"Practical, well structured and easy to follow even for a beginner. The continual improvement and service level content was the most useful for my move into an ITSM analyst position in fintech."

Dmitriy Pak

ITSM Analyst, Fintech Sector

0/0

Standardised Our Service Practice

"We trained our service operations team to standardise how we handle incidents and changes across two sites. The shared ITIL 4 language improved consistency quickly, and the trainer tailored examples to our telecom context."

Aizhan Bekova

IT Operations Manager, Telecom Sector

0/0

Smooth Corporate Rollout

"Invensis Learning delivered onsite ITIL 4 training for our IT department on a schedule that suited us. The coordination was smooth and our team now applies a consistent approach to service levels and reporting."

Yerlan Tulegenov

Head of IT, Banking Sector

0/0

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