Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the SIAM Professional Certification?The Highest Level in the EXIN SIAM Scheme

    SIAM Professional (SIAM-P) is the advanced-level certification in the EXIN SIAM scheme, validating your ability to apply Service Integration and Management in complex multi-supplier environments. SIAM Professional certification training in Kazakhstan from Invensis Learning prepares experienced IT service management professionals to design, implement and govern SIAM operating models that hold multiple providers to one accountable, end-to-end service. The programme is aligned to the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge published by Scopism, and readies you for the scenario-based exam: 40 questions in 90 minutes, closed book, with a 65% pass mark. EXIN SIAM Foundation is the recommended prerequisite, and the credential is valid for life with no renewal. As Kazakhstan's banks, telecoms and Astana Hub technology firms consolidate sprawling vendor landscapes, employers increasingly need leaders who can integrate suppliers rather than merely manage contracts. This credential positions you for service integration, service delivery and IT operations leadership. Start your SIAM journey with Invensis Learning, an accredited EXIN training partner.

    Invensis Learning is an EXIN Accredited Training Provider in Kazakhstan, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the SIAM Professional Certification?The Highest Level in the EXIN SIAM Scheme

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Kazakhstan, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    SIAM Professional Certification Eligibility in KazakhstanDo You Qualify for the SIAM Professional Exam?

    What You Gain from SIAM Professional CertificationBenefits for Individuals and Teams

    SIAM Professional Exam Format in KazakhstanWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Professional Certification Cost in Kazakhstan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take Your Career in KazakhstanWhy Consider It?

    SIAM Professional has become a senior marker of multi-supplier governance capability across Kazakhstan, valued by banks, telecoms, national operators and Astana Hub technology firms that run complex, outsourced IT estates. As organisations consolidate vendors and mature their service management, employers increasingly seek leaders who can integrate suppliers end to end. Demand sits at the senior ITSM level, from Service Manager to Service Integration Manager and Head of IT Operations, and here is what the market is telling us right now.

    Why Multi-Supplier Governance Is in Demand Across Kazakhstan

    SIAM Professional is more than a credential. It is a career multiplier for senior ITSM leaders in Kazakhstan. Join professionals who integrate suppliers and govern end-to-end service. Start your journey today.

    Your Kazakhstan Career Transformation

    Your SIAM Career Before and After Certification,

    The Shift This Credential Delivers

    Kazakhstan's IT market is expanding fast with digital banking, government digitalisation and a booming Astana Hub ecosystem, and employers increasingly separate certified integration leaders from single-vendor managers. Here is which side of that line you want to be on.

    Sources: worldsalaries, wagecentre, Paylab (Kazakhstan) 2026.

    How to Get SIAM Professional Certified in KazakhstanStep-by-Step Certification Process

    The SIAM Professional certification path in Kazakhstan requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

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    Skills You Will Build in This SIAM ProgrammeCapabilities for Multi-Supplier Governance

    By the end of this SIAM Professional programme you will be able to design, implement, run and improve a service integration model across multiple suppliers. Each capability below maps to the five topic areas of the EXIN SIAM Professional examination.

    Design the SIAM Operating Model

    Assess organisational readiness, select an internal, external, hybrid or lead-supplier integrator model, and define the scope and governance of a SIAM operating model for a real organisation.

    Build Governance and Integrated Processes

    Design governance boards, cross-provider incident, problem and change flows, SLA hierarchies and tooling architecture so multiple suppliers work to one accountable standard.

    Lead the Transition to Live SIAM

    Manage go-live, provider onboarding and offboarding, and the mobilisation of the service integrator function while protecting service continuity throughout the transition.

    Govern and Improve in Operation

    Run live governance boards, manage end-to-end performance and SLA breaches, drive continual improvement across provider boundaries, and evolve SIAM maturity over time.

    Apply Cross-Provider SIAM Practices

    Facilitate multi-provider collaboration, coordinate cross-provider processes, manage tooling and data quality, and mitigate cultural, commercial and governance risks across every stage.

    Integrate Frameworks and Prepare for the Exam

    Apply ITIL 4, Agile, DevOps, COBIT and ISO/IEC 20000 within SIAM, and prepare for the scenario-based, 40-question, 90-minute EXIN exam through complex decision practice.

    Who Should TakeSIAM Professional Certification Training in Kazakhstan?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1195

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Kazakhstan seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1195

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in KazakhstanEXIN-Aligned, Expert-Led

    Invensis Learning delivers structured SIAM Professional training for professionals and organisations building multi-supplier governance capability. Our programmes combine experienced, accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes. As a trusted SIAM Professional training company in Kazakhstan, we support every learner from enrolment through certification.

    • Accredited EXIN training partner with SIAM-aligned courseware
    • Experienced trainers with real-world IT service management expertise
    • Flexible formats: live online, classroom and corporate group training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Scenario-based preparation for the SIAM Professional exam
    • Dedicated learner support before, during and after training
    • Customised schedules for organisations and team programmes
    • Trusted by professionals and organisations across multiple industries

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    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in KazakhstanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Kazakhstan

    Rixos President Astana, 7, Konaev street, Esil district, Astana, Z05P1P0, Kazakhstan

    SIAM Professional Training Location in Kazakhstan

    Inter Continental Almaty Hotel, Nauryzbai Batyr str., Kerem, Spring, Bostandyk district, Almaty, 050013, Kazakhstan

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    Corporate SIAM Training in KazakhstanBuild Governance In-House

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Delivery via onsite, live virtual or hybrid formats
    • Experienced trainers with SIAM and ITSM expertise
    • Role-based, industry-relevant examples for real application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Kazakhstan and beyond

    Leading Organisations

    Halyk BankKaspi.KzKazakhtelecomBeeline KazakhstanAir AstanaKazMunayGas

    What Our Learners Say

    Ready for the Scenario-Based Exam

    "The scenario-based practice was exactly what I needed. Working through complex multi-supplier situations helped me approach the exam with confidence and apply the same judgement at work the very next week."

    Aizhan Serikova

    Service Delivery Manager

    0/0

    Practical Multi-Supplier Governance

    "Strong, practical content on governance boards and cross-provider processes. I now hold our suppliers to one end-to-end standard instead of chasing each vendor separately."

    Dmitriy Kim

    IT Service Manager

    0/0

    The Step up I Wanted

    "This was the step up I wanted from single-vendor management. The trainer connected SIAM to my ITIL background and made the integration model easy to apply in a live environment."

    Nurlan Abenov

    IT Operations Lead

    0/0

    Consistent Governance Across Our Teams

    "We trained a group across our banking IT teams and it gave everyone a shared governance language. Cross-provider incidents are now handled with clear accountability instead of finger-pointing."

    Aigerim Tulegenova

    IT Training Manager, Banking Sector

    0/0

    Closed Our Integration Skills Gap

    "The corporate programme closed a real skills gap for us. Our operations leaders can now integrate several technology partners and govern service end to end, which was exactly the capability we lacked."

    Timur Zhaksybek

    Head of IT Operations, Telecommunications

    0/0



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    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    SIAM Professional is the advanced-level certification in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments, using a scenario-based exam, and is designed for experienced IT service management professionals.

    General

    What is the SIAM Professional certification?

    SIAM Professional is the advanced-level certification in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments, using a scenario-based exam, and is designed for experienced IT service management professionals.

    Who should take SIAM Professional training in Kazakhstan?

    SIAM Professional suits IT service managers, service delivery leads, service integrator staff, consultants and sourcing leaders in Kazakhstan who govern multiple IT suppliers. It is ideal for professionals moving from single-vendor management into end-to-end service integration.

    Is SIAM Professional worth it for my career?

    Yes. As Kazakhstan's banks, telecoms and Astana Hub firms consolidate vendors, integration leaders are in demand. SIAM Professional positions you for senior roles such as Service Integration Manager and Head of IT Operations, which command strong salary bands. Talk to a learning advisor to plan your path.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite. It establishes the SIAM concepts that Professional builds on at application level. Practical ITSM or multi-supplier experience is also beneficial for interpreting the scenario-based questions.

    How long is the SIAM Professional certification valid?

    SIAM Professional certification is valid for life. The credential does not expire, and there is no renewal, re-examination or continuing education requirement.

    Is SIAM Professional recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries. SIAM Professional is valued by employers worldwide, including across Kazakhstan, as the advanced credential for multi-supplier management.

    Pricing

    How much does SIAM Professional training cost in Kazakhstan?

    SIAM Professional training fees vary by format and provider and are quoted in local currency. The EXIN exam fee is billed separately by region and channel. For current pricing and payment options in Kazakhstan, request a quote from a learning advisor.

    What is included in the SIAM Professional course fee?

    The training fee typically includes accredited courseware, scenario-based exam preparation, practice questions, learner support and a course completion certificate. Confirm exact inclusions and whether an exam voucher is bundled when you enrol.

    Is the EXIN exam fee included in the training price?

    The EXIN SIAM Professional exam fee is usually billed separately and varies by region and purchasing channel. It is often bundled into an accredited training and exam package. Ask your advisor whether an exam voucher is included in your plan.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, operations and sourcing teams in Kazakhstan. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    The EXIN SIAM Professional exam is closed book and scenario-based. Each question presents a complex multi-supplier scenario with multiple options, and you select the best course of action, testing application and analysis rather than recall.

    How many questions are on the SIAM Professional exam?

    The exam has 40 scenario-based multiple-choice questions, and you have 90 minutes (1.5 hours) to complete it.

    What is the passing score for the SIAM Professional exam?

    You must score 65% to pass, which is 26 out of 40 questions correct. Focus on broad mastery across all five topic areas rather than any single stage.

    What topics does the SIAM Professional exam cover?

    Five topic areas, each around 20%: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, per the EXIN SIAM Professional Examination Specification and the Scopism SIAM Body of Knowledge.

    Where can I take the SIAM Professional exam?

    You can sit the exam online through EXIN's online proctoring system or at an EXIN accredited test centre. It is typically arranged through an accredited training provider as part of a training and exam bundle.

    What if I do not pass the exam the first time?

    You can retake the EXIN SIAM Professional exam; the re-sit fee and policy apply and are confirmed at booking. Our scenario-based preparation and practice are designed to build your readiness before exam day.

    Course Content

    What will I learn in SIAM Professional training?

    You will learn to design, implement, run and improve a SIAM operating model across multiple suppliers, covering integrator model selection, governance, cross-provider processes, tooling, risk and collaboration, all at advanced application level.

    What learning resources are provided?

    You receive accredited courseware aligned to the EXIN SIAM Professional Examination Specification, references to the Scopism SIAM Body of Knowledge, scenario exercises, practice questions and quizzes to support your preparation.

    How long is the SIAM Professional training?

    The programme is typically delivered over 16 hours, as two full days or four half-days, serving as advanced exam preparation and knowledge consolidation. Exact schedules vary by format and provider.

    Do I need prior experience to follow the course?

    The course assumes SIAM Foundation knowledge and suits professionals with practical ITSM or multi-supplier experience. That background helps you interpret the complex scenarios the exam presents, and our trainers support you throughout.

    How is SIAM Professional different from SIAM Foundation?

    Foundation tests SIAM concepts at knowledge level with straightforward multiple-choice questions. Professional tests application and analysis through scenario-based questions over 90 minutes, requiring judgement in complex multi-supplier situations.

    Enrollment

    How do I enrol in the SIAM Professional course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer live online (virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and team in Kazakhstan.

    How soon can I start SIAM Professional training?

    New batches run regularly across live online and classroom formats. See upcoming schedules or speak with a learning advisor to find the next SIAM Professional cohort that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.