Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is BPM and Why It Matters

    Process Skills for Latvian Teams

    Business Process Management course badge

    What's Included in Your Business Process Management Training

    • 8 hours of instructor-led training

    • 8 PDUs on completion of the training

    • Coverage of BPMN 2.0 (ISO/IEC 19510), ABPMP CBOK and ISO 9001:2015 process approach

    • BPM notation quick-reference cards and cross-functional map examples

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Business Process Management Training Course

    BPM Training Eligibility in the Latvia

    Who Can Enroll?

    What You Gain from BPM Training

    Skills You Can Use Immediately

    Who Should Take Business Process Management Training in Latvia?

    • Business Process Analysts

    • Project Managers

    • Operations Managers

    • Quality Assurance Professionals

    • Business Consultants

    • Process Improvement Specialists

    • Six Sigma Practitioners

    • Business Analysts

    Process Careers Are Growing Across Latvia

    Where Your BPM Skills Fit

    Business Process Management skills, and the BPM training that builds them, are in steady demand across Latvia, where more than 57 global business services centres in Riga employ close to 20,000 people running finance, IT, customer service, logistics and procurement processes for clients worldwide. As banks and fintechs automate and shared-service centres scale, employers increasingly want people who can model, analyse and improve how work flows. Roles range from business process analyst and business analyst to process improvement manager, operations manager and quality manager, and here is what the market is telling us right now.

    Why Latvian Employers Need Process Skills Now

    BPM is more than a method. It is the skill that lets Latvia's service and fintech employers scale, automate and improve. Join professionals who turn process thinking into measurable results. Start your journey today.

    Your Latvia Career Shift

    How BPM Training Changes Your Day at Work

    Your Before and After

    Across Latvia's fast-growing service and fintech sectors, employers increasingly separate people who can manage and improve processes from those who only run them. Here is the shift this training makes.

    Sources: ABSL Latvia, Invest in Latvia, algas.lv (Latvia) 2026.

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculum

    of the Business Process Management Training

    The online Business Process Management training course curriculum in the Latvia is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

    image

    100% Secure and Safe download

    Skills You Will Build in This Programme

    Applied BPM Capability

    Business Process Management training covers the skills to model, analyse, redesign and measure real business processes. By the end of the one-day programme you can apply BPM techniques, from BPMN 2.0 modelling to process redesign, directly to your own work.

    Map Processes with BPMN 2.0

    Business Process Management training teaches you to turn a plain-language process description into a clear BPMN 2.0 swimlane model, with events, gateways, tasks and lanes that every stakeholder can read and validate.

    Run the Full BPM Lifecycle

    Apply the six phases of the BPM lifecycle, from identifying and modelling processes through analysis, design, implementation and continuous monitoring, so improvement becomes an ongoing cycle rather than a one-off project.

    Analyse Processes for Waste

    Use qualitative and quantitative analysis, value-added analysis and Lean waste categories to find the bottlenecks, rework and delay hiding in everyday processes, then build the business case for change.

    Redesign Processes That Perform

    Apply simplification, standardisation, automation and error-proofing to redesign workflows, and quantify the impact of each design decision on cost, lead time and quality.

    Measure with Process KPIs

    Define lead time, cycle time, first-pass yield and other meaningful KPIs, and set up dashboards and reviews that keep process performance visible to managers and teams.

    Prepare Processes for Automation

    Identify tasks suited to workflow and RPA automation, and use BPM as the process foundation for digital transformation, process governance and continuous improvement.

    Business Process Management Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Process Management Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised team learning initiatives and BPM training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 300

    Please Note: Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for BPM Training in Latvia

    Trusted by Baltic Teams and Professionals

    Invensis Learning delivers structured, practical BPM training for individual professionals and organisations across Latvia looking to model, analyse and improve their business processes. Our programmes combine experienced trainers, hands-on BPMN 2.0 and redesign workshops, organised courseware and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted BPM training company in Latvia, provides a professional training experience built around practical understanding, real-world application and measurable outcomes. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our own delivery to the same process standards we teach.

    • Experienced trainers with real Business Process Management and BPMN 2.0 practice
    • Live virtual, classroom and onsite delivery across Latvia and the Baltics
    • Hands-on process modelling and redesign workshops, not slideware
    • Structured, ISO 9001:2015 quality-assured courseware
    • Course completion certificate from Invensis Learning
    • Post-training support and downloadable process templates
    • Corporate group training tailored to your own live processes
    • Trusted by professionals and organisations across many industries

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    99%

    Training Satisfaction

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in Latvia

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Business Process Management Training Location in Latvia

    Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia

    Business Process Management Training Location in Latvia

    Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia

    corporate banner

    Corporate BPM Training for Latvian Teams

    For Your Organisation

    • Suitable for small, medium and large cross-functional teams
    • Customised schedules aligned with your team availability
    • Onsite, live virtual, hybrid or blended delivery options
    • Trainers with real process management and industry experience
    • Teams model and improve your own live processes in the session
    • Dedicated coordination and learner support throughout
    • Scalable delivery for teams across Latvia and the Baltics

    Trusted by Leading Enterprises in Latvia

    AccentureSEB Global ServicesCabotSwedbank LatviaCitadeleTietoevry

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Request Training Details

    Fill out this form and we will respond quickly.

    We also deliver Business Process Management Training across multiple cities in Latvia

    Business Process Management training for individuals and teams. Select a city in Latvia to view upcoming dates, formats and pricing.

    Business Process Management Training Course in Riga

    Frequently Asked Questions

    Here's everything you may ask...

    Yes. BPM skills are in steady demand across Latvia's global business services, banking, fintech and IT sectors, where more than 57 GBS centres in Riga run large volumes of client processes. Professionals who can model, analyse and improve processes stand out for process, operations and quality roles.