Build Practical Process Skills
Learn to model, analyse and improve real business processes with instructor-led BPM training built for Latvia's fast-growing service, fintech and shared-services employers. Ideal for business analysts, process owners, operations managers and quality specialists in Riga and across the country who want process thinking that delivers measurable results at work.
Flexible
Training Schedules
Instructor-led
Mode
8
Hours
8
PDUs
33K+ already enrolled
4.6 (3100+ Reviews)
12 enrolled this week
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Starts from
EUR 300
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
For Individuals
BPM training helps professionals build the practical capability to document, analyse and improve the processes they work with every day. The programme suits business analysts, process owners, operations managers, IT professionals and quality specialists who want a proven, methodical way to make work flow better. Whether you are formalising how your team documents processes, preparing workflows for automation, or strengthening a quality management system, this training gives you tools you can apply the very next day.
You leave able to map a process in BPMN 2.0, analyse it for waste and delay, redesign it against clear principles, and measure the result. It is hands-on capability, valued across Latvia's service, fintech and manufacturing employers, rather than theory.
For Organizations
Group BPM training helps organisations build process capability by equipping cross-functional teams with a shared method and a common modelling language. The training can be delivered for operations, IT, finance, customer service and quality teams together. For Latvian shared-service centres, banks and fintechs looking to standardise and automate, this training creates a consistent, repeatable approach to managing and improving processes.
When teams model and analyse their own real processes during the session, the training creates immediate value. Participants leave with mapped processes, identified improvements and a shared BPM lifecycle they can keep applying across the organisation.
Business Process Management skills, and the BPM training that builds them, are in steady demand across Latvia, where more than 57 global business services centres in Riga employ close to 20,000 people running finance, IT, customer service, logistics and procurement processes for clients worldwide. As banks and fintechs automate and shared-service centres scale, employers increasingly want people who can model, analyse and improve how work flows. Roles range from business process analyst and business analyst to process improvement manager, operations manager and quality manager, and here is what the market is telling us right now.
BPM is more than a method. It is the skill that lets Latvia's service and fintech employers scale, automate and improve. Join professionals who turn process thinking into measurable results. Start your journey today.
Your Latvia Career ShiftAcross Latvia's fast-growing service and fintech sectors, employers increasingly separate people who can manage and improve processes from those who only run them. Here is the shift this training makes.
Sources: ABSL Latvia, Invest in Latvia, algas.lv (Latvia) 2026.
The online Business Process Management training course curriculum in the Latvia is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.
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Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.
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Business Process Management training covers the skills to model, analyse, redesign and measure real business processes. By the end of the one-day programme you can apply BPM techniques, from BPMN 2.0 modelling to process redesign, directly to your own work.
Business Process Management training teaches you to turn a plain-language process description into a clear BPMN 2.0 swimlane model, with events, gateways, tasks and lanes that every stakeholder can read and validate.
Apply the six phases of the BPM lifecycle, from identifying and modelling processes through analysis, design, implementation and continuous monitoring, so improvement becomes an ongoing cycle rather than a one-off project.
Use qualitative and quantitative analysis, value-added analysis and Lean waste categories to find the bottlenecks, rework and delay hiding in everyday processes, then build the business case for change.
Apply simplification, standardisation, automation and error-proofing to redesign workflows, and quantify the impact of each design decision on cost, lead time and quality.
Define lead time, cycle time, first-pass yield and other meaningful KPIs, and set up dashboards and reviews that keep process performance visible to managers and teams.
Identify tasks suited to workflow and RPA automation, and use BPM as the process foundation for digital transformation, process governance and continuous improvement.
Business Process Analysts
Project Managers
Operations Managers
Quality Assurance Professionals
Business Consultants
Process Improvement Specialists
Six Sigma Practitioners
Business Analysts
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 300
Please Note: Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured, practical BPM training for individual professionals and organisations across Latvia looking to model, analyse and improve their business processes. Our programmes combine experienced trainers, hands-on BPMN 2.0 and redesign workshops, organised courseware and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted BPM training company in Latvia, provides a professional training experience built around practical understanding, real-world application and measurable outcomes. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our own delivery to the same process standards we teach.
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Business Process Management Training Location in Latvia
Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia
Business Process Management Training Location in Latvia
Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia
Organisations That Invest in Process Skills
Finally Able to Model Our Processes Properly
"I came in able to describe our processes only in words. I left able to model them in BPMN 2.0 and show exactly where the delays were. The redesign workshop paid for itself within a month at work."
Kristaps Berzins
Business Analyst
0/0
Practical and Immediately Usable
"The BPM lifecycle gave me a structure I now use on every improvement. The trainer was practical and the waste analysis techniques were the most useful part for my day-to-day work in a service centre."
Ilze Ozola
Process Improvement Specialist
0/0
Great Grounding for Automation Work
"Clear, hands-on and well paced. I now understand how to prepare a process for automation before handing it to our RPA team, which has saved a lot of back and forth."
Andris Kalnins
Operations Analyst
0/0
Aligned Our Whole Team on Process
"We ran the training onsite for a mixed team of operations, IT and quality staff. Everyone left speaking the same process language, and we walked out with three of our own processes already mapped and improved."
Laura Vitola
L&D Lead, Shared Services
0/0
Strengthened Our Quality System
"As a quality manager, the ISO 9001 process approach finally clicked into place. The team now documents and reviews processes consistently, and our internal audits are far smoother."
Martins Ozolins
Quality Manager, Financial Services
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
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Invensis Learning delivers industry-leading Business Process Management training solutions tailored for individuals and organizations.
Yes. BPM skills are in steady demand across Latvia's global business services, banking, fintech and IT sectors, where more than 57 GBS centres in Riga run large volumes of client processes. Professionals who can model, analyse and improve processes stand out for process, operations and quality roles.