Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and Why It Matters for IT Teams in LatviaA Practical Route to Continuous Improvement

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    Lean IT Foundation Training Eligibility in the LatviaWho Can Enroll?

    What Lean IT Foundation Training Delivers for YouSkills, Confidence and Real Results

    Where Lean IT Skills Take Your Career in LatviaRoles, Sectors and Demand

    Lean IT skills are increasingly valued across Latvia's technology, global business services and fintech sectors, where employers run large service operations and compete on efficiency and quality. Professionals who can remove waste and improve IT service delivery, often through Lean IT training, are sought after in roles from IT service and operations management to business analysis and process improvement. Here is what the market looks like right now.

    Why Lean IT Skills Are in Demand Across Latvia

    Lean IT is a practical, career-ready skill for IT and service professionals. Join learners across Latvia who are cutting waste and improving service delivery. Start your Lean IT journey today.

    Your Latvia Lean IT Transformation

    Your IT Team Today Versus After Lean IT

    See the Difference in Practice

    Latvia's IT and service sector rewards teams that deliver reliably and improve continuously. Lean IT skills move you from reacting to problems to designing waste out of the work. Here is the shift the training helps you make.

    Sources: Algas.lv, Glassdoor, SalaryExpert (Latvia) 2026; Invest in Latvia, ABSL Latvia.

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Latvia.

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    Skills You Will Build in This Lean IT ProgrammePractical Lean Tools for IT Teams

    This Lean IT training builds practical, job-ready skills across the official eight-module syllabus. By the end, you can see waste, map value, and lead continuous improvement in real IT environments.

    Lean Principles Applied to IT

    Learn what you will gain from this Lean IT training: how the five Lean principles, customer value, value stream, flow, pull and perfection, apply to IT services, and how to classify value-add and non-value-add work.

    Spotting and Removing Waste

    Identify muda, mura and muri across IT processes and apply Lean techniques to eliminate waste, reduce delays and lift productivity in service delivery.

    Focusing on Customer Value

    Capture the Voice of the Customer (VoC), translate it into Critical to Quality (CTQ) requirements, and use SIPOC to keep IT work aligned to what customers need.

    Value Stream Mapping and Flow

    Map value streams, measure process cycle efficiency, and use Heijunka and 5S to improve flow and remove bottlenecks in IT operations.

    Visual Management with Kanban

    Use Kanban and visual management boards to make work visible, manage flow, and speed up communication across IT teams.

    Kaizen and Problem Solving

    Apply the Deming circle (PDCA), the DMAIC model and the Shingo model to drive continuous improvement and structured problem solving in IT.

    Who Should TakeLean IT Training in Latvia?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 760

    Please Note: Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Lean IT Training in LatviaYour Lean IT Training Partner

    Invensis Learning delivers practical Lean IT training for professionals and organisations across Latvia who want to cut waste and improve IT service delivery. Our programmes combine EXIN-accredited courseware, experienced practitioner-trainers, flexible learning formats and hands-on, case-based sessions. Whether you join as an individual or enrol your team, we focus on real-world application, so you leave with Lean skills you can use immediately, backed by ISO-certified quality and information-security standards you would expect from an established Lean IT training company in Latvia.

    • EXIN-accredited Lean IT courseware and an up-to-date curriculum
    • Experienced, practitioner-led trainers with real IT improvement expertise
    • Flexible formats: live virtual instructor-led and on-site team training
    • Practical, case-based sessions focused on applying Lean at work
    • Study guide, 50+ chapter-end quizzes and practice assessments included
    • Flexi Pass: pay once, attend twice within two months
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training provider

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in LatviaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Lean IT Training Location in Latvia

    Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia

    Lean IT Training Location in Latvia

    Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia

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    Corporate Lean IT Training, LatviaDrive Continuous Improvement

    • Customised Lean IT training for IT, service and operations teams
    • Flexible delivery through live virtual, on-site or blended formats
    • Schedules aligned to your team's availability and workload
    • Role-based examples and case studies relevant to your sector
    • Experienced trainers with real Lean and IT service expertise
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams across Latvia and global sites

    Organisations We Support

    AccentureSEBTietoevryVismaEmergnCognizant

    What Our Learners Say

    A New Lens on IT Service Delivery

    "The training changed how I look at our service desk. Mapping the value stream showed us waste we had stopped noticing, and we cut ticket handling time within weeks."

    Rihards Ozols

    IT Service Manager

    0/0

    Practical from the First Session

    "Clear, practical and well paced. The Voice of the Customer and CTQ sessions helped me connect what customers actually want to how we design IT processes."

    Laura Berzina

    IT Business Analyst

    0/0

    Tools I Actually Use

    "I came in sceptical about Lean in IT and left with real tools. Kanban and the DMAIC approach are now part of how our team works every day."

    Kristaps Kalnins

    DevOps Engineer

    0/0

    Real Impact Across Our Teams

    "We trained two delivery teams and the shared Lean language stuck. Rework is down and our stand-ups are far more focused on flow and value."

    Ilze Vitola

    Head of IT Operations

    0/0

    Tailored and Easy to Adopt

    "Invensis Learning tailored the sessions to our global business services environment. The trainer's practical examples made adoption easy across the department."

    Andris Liepa

    Learning and Development Manager

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    We also deliver Lean IT Training across multiple cities

    Invensis Learning delivers industry-leading Lean IT training solutions tailored for individuals and organizations.

    Lean IT Training Course in Riga

    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT applies Lean principles, thinking and tools to IT services and operations so teams deliver more value with less waste. The foundation training suits IT professionals, service and team leaders, developers, testers, architects, process practitioners and Lean coaches across Latvia.