Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
NOK 4700
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Route from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Oslo, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Benefits for Professionals and Teams
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL skills remain a core requirement across Oslo's IT job market, valued by software services, banking, public sector and telecom employers that run large service operations. As Norway pushes to become the world's most digitalised country and adopts AI and cloud at scale, professionals who hold the current ITIL credential stand out. Demand runs from service desk and process roles up to service delivery and IT management, and here is what the market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Oslo : Salary Insights and Trends
Hiring Companies in Oslo
Glassdoor, PayScale (Norway) 2026
Source: Atea, Sopra Steria, Tietoevry, Visma
ITIL 5 is more than an update. It is how Oslo's service teams keep pace with digital, AI-enabled delivery. Bridge from ITIL 4 and lead the transition. Start your journey today.
Oslo's service teams are moving from ITIL 4 to ITIL 5 as employers digitalise and adopt cloud and AI. Here is what changes when you bridge to the latest framework.
Sources: Glassdoor (Oslo) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Oslo is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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What Changes from ITIL 4 to ITIL 5
This bridge focuses only on what is new and updated in ITIL 5, so you build current skills fast. By the end of the programme you can apply the latest service management thinking to your own work.
Skills covered in the ITIL 5 Foundation Bridge start here: identify the new and refined concepts, terminology and structural updates in ITIL 5, and understand the rationale for the change so you can guide your team through the transition.
Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and automated delivery shapes how digital products and services are managed.
Apply the ITIL 5 product and service lifecycle, from discovery and design through build, operation, delivery and support, as the core way to structure digital service delivery.
Use the updated ITIL 5 terminology and refreshed core concepts with confidence, communicating clearly across teams, partners and suppliers at different stages of ITIL 5 adoption.
Connect strategy, delivery and measurable outcomes using the enhanced ITIL 5 value creation model across the full stakeholder ecosystem, including sustainability and experience.
Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management environments.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
NOK 4700
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited, Expert-Led Training
As a trusted ITIL 5 Foundation Bridge training company in Oslo, Invensis Learning delivers accredited ITIL 5 bridge training for professionals and organisations that want to move from ITIL 4 to the latest framework efficiently. Our programmes combine experienced, accredited trainers, AXELOS (PeopleCert) aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan a team upgrade in Oslo, we provide a professional training experience built around practical understanding, real-world application and a clear path to the ITIL 5 Foundation credential.
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First-Attempt Pass Rate
5000+
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4.7/5
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Oslo
Hotel Continental Stortingsgata 24/26, 0117 Oslo, Norway
ITIL V5 Foundation Bridge Training Location in Oslo
Smart hotel Oslo St. Olavs Gate 26, 0166 Oslo, Norway
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Here's everything you may ask...
The ITIL 5 Foundation Bridge is a transition credential from AXELOS (PeopleCert) for professionals who already hold any ITIL 4 certification. It covers only what is new and changed in ITIL 5, and on passing you gain the ITIL 5 Foundation credential without sitting the full Foundation exam.