Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the ITIL 5 Foundation Certification?

    Your Entry Route into Modern ITSM

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Oslo, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Oslo

    Do You Qualify for the ITIL V5 Foundation Exam?

    Why ITIL 5 Foundation Pays off for Your Career

    Outcomes That Matter to Oslo Employers

    ITIL V5 Foundation Exam Format in OsloWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Oslo

    Who Should Take ITIL V5 Foundation Certification Training in Oslo?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    What ITIL 5 Jobs Can You Get in Oslo?

    Roles, Demand and Salary

    ITIL 5 Foundation is a strong first credential for IT service management careers in Oslo, valued by banks, public agencies, telecom operators and consultancies that run large digital service portfolios. As Norway invests to become the world's most digitalised country, employers increasingly want professionals who understand modern service management and can connect IT to business value. Demand spans service desk and incident roles up to service delivery and IT management, and here is what the local market is telling us right now.

    Market Forces Driving ITIL 5 Demand in Oslo

    ITIL 5 Foundation is more than a certificate. It is a career step for anyone in digital service management. Join Oslo professionals who connect IT delivery to business value. Start your journey today.

    Your Oslo Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Norway's digital economy is expanding fast, and Oslo employers increasingly separate professionals with a current service management credential from those without one. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert (Oslo, Norway) 2025-2026; regjeringen.no.

    How to Get ITIL V5 Founfdation Certified in Oslo

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Oslo is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in ITIL 5 Foundation

    Capabilities Aligned to Version 5.0

    This programme covers all nine ITIL 5 Foundation topic areas, from digital product and service management concepts to value stream management. By the end, you can speak the ITIL 5 language, apply the guiding principles, and sit the foundation exam with confidence.

    Digital Product and Service Management

    You will learn the core concepts behind ITIL 5, including how digital products and services create value, how they are managed across their lifecycle, and why continual improvement is foundational to modern service management.

    Value Co-Creation

    Understand how value is co-created between providers, consumers and stakeholders, and how to weigh outcomes, costs, risks, experience and sustainability when shaping digital services.

    The Four Dimensions

    Apply a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, plus the external PESTLE factors that shape them.

    The ITIL Value System

    See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system.

    The Seven Guiding Principles

    Learn to apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.

    The Product and Service Lifecycle

    Understand the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.

    Management Practices and Continual Improvement

    Explore the role of ITIL's management practices and practice guides, and use the continual improvement model to drive long-term, sustainable service improvement.

    Value Stream Mapping and Management

    Learn to identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

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    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NOK 13240

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning

    For Your ITIL 5 Foundation Certification Training in Oslo?

    A trusted ITIL Version 5 Foundation training company in Oslo, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Oslo and the Nordics. As a PeopleCert Accredited Training Organization, we combine accredited trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and genuine exam readiness for the Version 5.0 syllabus.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 Foundation training
    • Qualified, PeopleCert-accredited trainers with real ITSM experience
    • Courseware aligned to the AXELOS ITIL 5 Foundation Syllabus, Version 5.0
    • Flexible formats: online (live virtual) instructor-led, classroom and corporate group training
    • Practice questions, mock exams and first-attempt guidance for the foundation exam
    • Case studies drawn from real IT service delivery scenarios
    • Dedicated learner support before, during and after your training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Oslo

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Oslo

    Hotel Continental Stortingsgata 24/26, 0117 Oslo, Norway

    ITIL Version 5 Foundation Training Location in Oslo

    Smart hotel Oslo St. Olavs Gate 26, 0166 Oslo, Norway

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    Corporate ITIL 5 Training for Teams

    Upskill Your Team in Oslo

    • Suitable for small, medium and large IT and business teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with practical service management experience
    • Role-based examples mapped to your digital service environment
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Oslo and the Nordics

    Trusted by Leading Enterprises in Norway

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    What Our Learners Say About Us

    "It was good experience "

    muaiqqib Deshmukh

    (5.0/5)

    Saudi ArabiaTrustpilot

    "Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."

    Truphenah Guyumba

    (5.0/5)

    SwitzerlandTrustpilot

    "The course was delivered very well by Vivek. The one 2 one format really helped."

    Ben

    (5.0/5)

    United KingdomTrustpilot

    ""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."

    Lizzy LindyG

    (5.0/5)

    AustriaTrustpilot

    "Great instructor lots of really good examples & ties back to our business "

    Colleen Fitzpatrick

    (5.0/5)

    United StatesTrustpilot

    "Great experience where knowledge are valuable "

    Fawaz Alkhawaji

    (5.0/5)

    Saudi ArabiaTrustpilot

    "The Info section on Invensis Learning website is what I exactly wanted. Thanks for putting all the information in one place."

    Sunny Reddy

    (5.0/5)

    "It was a good experienced and he did great of using real world examples that I was able to relate to. Pritesh were Explaining with extra slides in my work area. "

    Victor Hamman

    (5.0/5)

    South AfricaTrustpilot


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    Frequently Asked Questions

    Here's everything you may ask...

    Yes. ITIL 5 Foundation is a current, globally recognised credential valued by Oslo employers in banking, public services, telecom and consulting as they pursue Norway's goal of becoming the world's most digitalised country. It opens IT service management roles from service desk to service delivery, where salaries in Oslo are strong. Talk to a learning advisor to plan your path.

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