From Study to Certified
Master modern digital product and service management with AXELOS/PeopleCert-aligned ITIL Version 5 Foundation certification training in Norway. Built for IT and business professionals across Oslo, Bergen and Stavanger, this instructor-led programme prepares you for the current Version 5.0 exam and the ITIL Value System that Norwegian employers now expect.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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NOK 13240
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Norway, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
For Your Career in Norway
For Individuals
ITIL 5 Foundation helps professionals turn everyday IT work into structured, value-led service management. The certification suits service desk analysts, IT operations staff, product owners and business professionals who want the current ITIL knowledge that employers recognise. Whether you are new to ITIL, moving up from a support role, or aligning your Agile and DevOps practice with service management, this training builds capability aligned to modern digital delivery.
If you want a globally respected, current-edition credential that travels across sectors and borders, ITIL 5 Foundation is a clear first step. You gain a shared service management language, exam readiness and a pathway that employers across Norway and beyond value.
For Organizations
ITIL 5 Foundation group training helps organisations raise service management maturity by equipping teams with a modern, consistent framework. The training can be delivered for IT operations, service desks and cross-functional digital teams. For Norwegian employers connecting IT to business outcomes and scaling digital services, this training provides a practical, flexible way to align everyone on current ITIL practice.
If your teams manage digital products and services without a shared framework, ITIL 5 Foundation group training creates common ground. Staff gain a standardised approach to value co-creation, governance and improvement that supports better outcomes.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Choose ITIL 5 Foundation?
ITIL is the world's most widely adopted service management framework, and current-edition ITIL 5 knowledge is increasingly sought across Norway. As public agencies chase OECD-leading digitalisation and enterprises in telecoms, energy, banking and consulting scale digital services, credentialed service management professionals are in demand. Roles range from service desk lead to IT service manager, service delivery manager and IT operations manager, and here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Norway : Salary Insights and Trends
Hiring Companies in Norway
PayScale . Glassdoor (Norway) 2026
Source: Atea . Sopra Steria . Tietoevry . Telenor
ITIL 5 Foundation is more than a credential. It is the modern service management language Norwegian employers are hiring for. Join professionals who turn IT delivery into measurable value. Start your journey today.
Your Norway Career TransformationNorway's IT market is expanding with public-sector digitalisation, cloud adoption and energy-tech investment, and employers increasingly separate professionals with current-edition service management credentials from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, PayScale (Norway/Oslo) 2025-2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Norway is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Across the Nine ITIL 5 Topic Areas
Skills covered in ITIL 5 Foundation span all nine official topic areas of the Version 5.0 syllabus. By the end of the programme, you can speak the modern ITIL language, apply the guiding principles, and connect digital service delivery to real business value.
Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle keeps that value flowing in modern digital organisations.
Explain how the ITIL Value System brings guiding principles, governance, value chain activities, management practices and continual improvement together as one integrated system.
Use focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Describe the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to co-create value.
Understand the role of ITIL management practices and how official practice guides support consistent, effective and adaptable ways of working across teams and suppliers.
Map and manage value streams to improve flow and visibility, and apply the continual improvement model to drive lasting service and outcome improvements.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
NOK 13240
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted Across the Nordics
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Norway looking to build modern service management capability and pass the Version 5.0 exam. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, our programme is designed around practical understanding, real-world application and measurable learning outcomes, backed by ISO-certified quality and information security standards.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Norway
Britannia Hotel Dronningens gate 5, 7 011 Trondheim, Norway
ITIL Version 5 Foundation Training Location in Norway
Snowhotel Kirkenes & Gamme Northern Lights Cabins Sandnesdalen 14, 9910 Bjørnevatn, Norway
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Trusted by Leading Enterprises in Norway
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"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."
"Great experience, Sathish is a very thorough instructor."
"The course was highly interactive, and the materials were clear and easy to understand."
"Pritesh Shah is a great, knowledgeable and supportive trainer"
"Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."
"The Info section on Invensis Learning website is what I exactly wanted. Thanks for putting all the information in one place."
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Norway to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. ITIL is the world's most widely adopted service management framework, and current-edition ITIL 5 knowledge is increasingly sought across Norway's telecoms, energy, banking, consulting and public sectors. The credential opens roles from service desk lead to IT service manager, where salaries range from around kr 540,000 to well over kr 1.1M.