Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and Why It Matters for IT TeamsUntitledA Practical Route to Leaner IT

    Lean IT Training in Portugal helps IT and service teams apply Lean principles to everyday operations, cut waste, and deliver more value to customers. The Lean IT Foundation Training is a two-day programme, accredited by EXIN, that shows you how to use Lean philosophy, tools and the Kaizen mindset to improve IT service delivery and drive continuous improvement. It is built for IT professionals, project managers, team leaders, service managers, developers, testers and process practitioners across Lisbon, Porto and beyond who want practical ways to improve how IT works. There are no prerequisites, so it suits both newcomers to Lean and experienced practitioners. As Portugal's technology sector grows and nearshore and shared services hubs expand, employers increasingly value people who can eliminate waste and lift service quality. Start building those skills with Invensis Learning.

    What Is Lean IT and Why It Matters for IT TeamsA Practical Route to Leaner IT

    Lean IT Training in Portugal helps IT and service teams apply Lean principles to everyday operations, cut waste, and deliver more value to customers. The Lean IT Foundation Training is a two-day programme, accredited by EXIN, that shows you how to use Lean philosophy, tools and the Kaizen mindset to improve IT service delivery and drive continuous improvement.

    It is built for IT professionals, project managers, team leaders, service managers, developers, testers and process practitioners across Lisbon, Porto and beyond who want practical ways to improve how IT works. There are no prerequisites, so it suits both newcomers to Lean and experienced practitioners.

    As Portugal's technology sector grows and nearshore and shared services hubs expand, employers increasingly value people who can eliminate waste and lift service quality. Start building those skills with Invensis Learning.

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    End-to-End Skill Development

    • Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the Portugal
    • Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
    • Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
    • Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

    Structured Courseware and Learning Resources

    • Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
    • Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
    • Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the Portugal
    • Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

    Instructor-Led, Practical Learning Experience

    • Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
    • Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
    • Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
    • Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

    Flexible Learning Support in Portugal

    • Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
    • Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
    • Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the Portugal
    • Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

    Learn the Core Concepts Covered in the Course

    • Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
    • Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
    • Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
    • Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

    Practice, Assessment, and Completion Support

    • Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
    • Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
    • Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
    • Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

    Career and Workplace Application

    • Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the Portugal
    • Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
    • Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
    • Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

    EXIN-Accredited Training Provider

    • Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
    • EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
    • EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
    • Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
    • Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

    Lean IT Foundation Training Eligibility in the PortugalWho Can Enroll?

    • There are no formal prerequisites for enrolling in the Lean IT Foundation training program

    • Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels

    • No prior Lean, Six Sigma, or formal process improvement training is required to participate

    • Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement

    • Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

    How Lean IT Skills Pay off at WorkValue for You and Your Organisation

    For Individuals

    For Individuals

    Lean IT Foundation training helps IT and service professionals build practical process-improvement skills they can use straight away. It suits IT professionals, service managers, team leaders, developers, testers and process practitioners who want to cut waste and improve how IT delivers. Whether you are new to Lean or formalising years of hands-on experience, the course gives you a shared toolkit for continuous improvement in an IT environment.

    If you want to be the person who improves how IT works, not just keeps it running, Lean IT is a clear next step. You gain Lean tools, a customer-focused mindset and the confidence to lead improvement across Portuguese IT teams.

    • Spot and remove waste in IT processes with proven Lean tools
    • Apply the five Lean principles to improve flow and service quality
    • Lead continuous improvement using the Kaizen mindset and DMAIC
    • Turn customer needs into clear, measurable quality targets
    • Map value streams to cut delays, rework and handoffs
    • Build a customer-focused, waste-aware way of working
    • Gain skills valued across IT services, banking and shared services in Portugal
    • Finish with a course completion certificate and practical, job-ready skills
    For Organizations

    For Organizations

    Lean IT group training helps organisations build a shared continuous-improvement capability by equipping IT and service teams with practical Lean tools. It can be delivered for service desks, operations teams, delivery units or whole IT functions. For organisations under pressure to do more with the same resources, this training offers a scalable, flexible way to cut waste and lift service quality.

    If your IT teams improve in silos with no shared method, Lean IT group training creates a common approach to value streams, waste and Kaizen. Teams gain a standardised, customer-focused way to keep improving service delivery.

    • Standardises Lean and continuous improvement across your IT function
    • Reduces waste, rework and delays in IT service delivery
    • Gives teams a shared language for process improvement
    • Improves service quality and customer satisfaction
    • Builds in-house capability to run Kaizen and DMAIC improvements
    • Supports leaner, more efficient nearshore and shared services operations
    • Enables customised training aligned with your IT environment
    • Flexible delivery for teams across Lisbon, Porto and beyond

    Where Lean IT Careers Are Headed in PortugalRoles, Sectors and Demand

    Lean IT skills open practical, in-demand roles across Portugal, from IT quality and continuous improvement specialists to service delivery and IT service managers. As Lisbon and Porto grow into European technology hubs and nearshore and shared services centres scale, employers increasingly value professionals with Lean IT training who can cut waste and improve service quality. Demand runs across IT services, banking, e-commerce and automotive digital, and here is what the market is telling us right now.

    €53,750

    Average IT Service Manager salary, Portugal

    per year, ERI SalaryExpert 2026

    €49,330

    IT Business Analyst salary, Lisbon

    average, ERI SalaryExpert 2026

    23%

    Tech sector hiring growth, Portugal

    year-over-year, 2026

    2,100+

    Open IT roles listed, Portugal

    Glassdoor 2026

    Sectors Hiring

    • —IT Services and Nearshore Tech Hubs
    • —Banking, Financial Services and Insurance
    • —E-commerce and Retail Technology
    • —Automotive and Industrial Digital
    • —Shared Services and GBS Centres
    • —Telecom and Cloud Providers

    Growth Drivers

    • —Lisbon and Porto expanding as European technology hubs
    • —Nearshore and shared services centres scaling in Lisbon, Porto and Braga
    • —Cost and efficiency pressure pushing Lean process improvement
    • —AI, cloud and DevOps adoption raising service demands
    • —Multilingual GBS hubs standardising IT operations
    • —Skills shortage lifting demand for process-improvement talent

    Sources: ERI SalaryExpert, Glassdoor, PayScale (Portugal) 2026; Pixelmatters, KWAN, ITDS Portugal tech-market reports 2026.

    Why Portuguese IT Teams Are Turning to Lean

    Scaling Nearshore Delivery

    Portugal's nearshore and shared services centres are scaling fast, and IT teams need Lean methods to hold service quality steady while workloads and headcount rise.

    Lean keeps quality high as volumes grow

    Rising Efficiency Pressure

    International hubs choose Portugal for value, so IT leaders face constant pressure to do more with the same resources, exactly what Lean waste elimination addresses.

    Lean tools cut waste without cutting corners

    Fragmented IT Processes

    Rapid hiring often leaves IT operations with inconsistent, ad hoc processes, which Lean turns into repeatable, waste-free workflows through value stream mapping.

    Lean standardises how work flows

    High Service Expectations

    Global customers expect dependable IT services, and Lean gives teams the tools to improve flow, reduce incidents and lift customer satisfaction.

    Lean improves flow and reliability

    Process-Improvement Skills Gap

    Demand for people who can run continuous improvement outpaces supply in Portugal, making professionals with Lean IT skills valuable across sectors.

    Lean-capable professionals stand out

    Digital and Cloud Complexity

    AI, cloud and DevOps adoption adds complexity, and Lean thinking keeps transformation focused on real customer value rather than busywork.

    Lean keeps transformation customer-focused

    Sources: Pixelmatters, KWAN, ITDS Portugal (2026); Glassdoor, ERI SalaryExpert (Portugal) 2026.

    Lean IT is a practical skill set for anyone who wants to improve how IT delivers. Join professionals across Portugal who cut waste, improve flow and put customers first. Start building the skills today.

    Your Portugal Career Transformation

    From Reactive IT to Lean, Waste-Free Delivery

    Your Portugal Career Shift

    Portugal's IT market is growing with nearshoring, digital transformation and cost pressure, and employers increasingly separate teams that can improve IT from those that only keep it running. Here is which side of that line Lean IT skills put you on.

    Today

    Seen as a capable operator, not a process improver

    After Training

    Ready for continuous improvement and service roles that Portuguese employers are hiring for

    Today

    Limited edge when applying for senior IT service roles

    After Training

    IT service and delivery roles in Portugal average around €41,000 to €54,000 a year

    Today

    Improvement work feels reactive and down to you alone

    After Training

    Fluent in Lean tools that make improvement repeatable and team-wide

    You complete Lean IT training

    Before

    IT improvements happen ad hoc, with no shared method

    Now you have

    A proven Lean toolkit your whole team can apply

    Before

    Waste and rework go unnoticed in daily operations

    Now you have

    The skill to spot and remove waste in any IT process

    Before

    Improvement ideas stall without a clear framework

    Now you have

    A structured Kaizen and DMAIC approach to change

    Before

    Your value is tied to firefighting, not improvement

    Now you have

    Recognition as someone who improves how IT works

    "The gap between running IT and improving it is a shared method for cutting waste, and the teams that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: ERI SalaryExpert, Glassdoor, PayScale (Portugal) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Portugal.

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

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    Lean Tools You Will Use on Real IT WorkSkills You Apply from Day One

    This Lean IT Foundation training teaches the practical skills you need to apply Lean principles in IT, from mapping value streams to running Kaizen improvements. By the end, you can spot waste, improve flow and lead continuous improvement in your own IT environment.

    Map Value Streams to Expose Waste

    Use Value Stream Mapping and SIPOC to see how work really flows through IT, then pinpoint the waste, delays and handoffs that slow service delivery.

    Apply the Five Lean Principles in IT

    Put customer value, value stream, flow, pull and perfection to work in IT operations, and tell value-add activity apart from muda, mura and muri.

    Translate Customer Needs into Quality

    Capture the Voice of the Customer, link it to Critical to Quality measures, and keep IT improvements focused on what customers actually value.

    Run Kaizen and DMAIC Improvements

    Lead continuous improvement using the Kaizen mindset and the DMAIC model, so your team solves problems at the root instead of firefighting symptoms.

    Measure Flow and Performance

    Use KPIs, Process Cycle Efficiency and the Deming circle (PDCA) to measure how IT is performing and prove that your improvements are working.

    Lead with Kanban and Visual Management

    Apply Kanban boards, 5S, Heijunka and Lean leadership from the Shingo model to make work visible and build a culture of continuous improvement.

    Who Should TakeLean IT Training in Portugal?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1150

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1150

    Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for Lean IT Training in PortugalLearning Built Around Your Team

    As a trusted Lean IT training company in Portugal, Invensis Learning delivers the Lean IT Foundation programme for professionals and teams across Portugal who want to apply Lean principles to IT and drive continuous improvement. Our training combines EXIN-accredited courseware, experienced trainers, flexible delivery and hands-on, case-based learning. Whether you join as an individual or enrol your team, you get a practical learning experience built around real IT scenarios, measurable outcomes and support at every step.

    • Lean IT Foundation courseware accredited by EXIN
    • Experienced, certified trainers with real Lean and IT delivery expertise
    • Live online, classroom and corporate delivery to fit your schedule
    • Practical, case-based sessions focused on applying Lean at work
    • Flexi Pass lets you attend the training twice within two months
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and teams across more than 100 countries

    5000+

    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Corporate Clients

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    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in PortugalAll our classroom training is now available online at your convenience

    Lean IT in Portugal

    Four Seasons Ritz, R. Rodrigo da Fonseca 88, 1099-039 Lisboa, Portugal

    Lean IT in Portugal

    Reid's Palace, A Belmond Hotel, Estrada Monumental 139, 9000-098 Funchal, Portugal

    corporate banner

    Corporate Lean IT Training in PortugalBuilt for Your Operations

    Untitled

    • Tailored Lean IT training for small, medium and large teams
    • Flexible delivery through live virtual, onsite or blended formats
    • Schedules aligned to your team's availability across Portugal
    • Role-based, industry-relevant Lean examples and case studies
    • Standardises Lean and continuous improvement across your IT function
    • Experienced trainers with Lean and IT service delivery expertise
    • Dedicated coordination and support for corporate programmes

    Leading Organisations

    FarfetchOutSystemsFeedzaiCritical SoftwareVolkswagen Digital SolutionsSiemens

    What Learners Across Portugal Say

    Untitled

    Finally Cut the Waste in Our Workflow

    "The course made Lean click for me. I went back and mapped our incident process, and within weeks we had removed two pointless handoffs. Very practical and easy to follow."

    Joao Ferreira

    IT Service Analyst

    Untitled

    0/0

    Kaizen Changed How I Approach Problems

    "I now look for root causes instead of firefighting. The DMAIC and Kaizen sessions were the highlight, and the trainer used real IT examples throughout the two days."

    Mariana Costa

    DevOps Engineer

    Untitled

    0/0

    A Solid Foundation in Lean Thinking

    "As someone new to continuous improvement, this gave me a clear, structured understanding of Lean principles and how to apply them in IT operations. Well paced and hands-on."

    Ricardo Almeida

    IT Operations Specialist

    Untitled

    0/0

    Standardised Improvement Across Our Team

    "We trained our service desk and operations teams together. The shared Lean vocabulary and value stream mapping approach have made our improvement work far more consistent."

    Sofia Marques

    IT Service Delivery Lead

    Nearshore IT Services Provider

    0/0

    Practical Upskilling for Our Whole Function

    "Invensis delivered a tailored corporate session for our L&D programme. The trainer adapted every example to our IT environment, and the team is already applying 5S and Kanban."

    Pedro Sousa

    L&D Manager

    Financial Services Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT applies Lean principles to IT services and operations to eliminate waste, improve flow and deliver more customer value. This foundation training suits IT professionals, project managers, team leaders, service managers, developers, testers and process practitioners across Portugal.

    General

    What is Lean IT and who is this training for?

    Lean IT applies Lean principles to IT services and operations to eliminate waste, improve flow and deliver more customer value. This foundation training suits IT professionals, project managers, team leaders, service managers, developers, testers and process practitioners across Portugal.

    Is the Lean IT Foundation course worth it for my career?

    Yes. It builds practical, in-demand skills in process improvement and service efficiency that Portuguese employers value across IT services, banking, e-commerce and shared services. These transferable skills support roles in IT operations, service management and continuous improvement.

    Do I need prior experience to take this course?

    No. There are no prerequisites. A basic understanding of IT services and Lean concepts is helpful but not essential, and the course is designed to be beginner friendly while still valuable for experienced practitioners.

    How is Lean IT different from general Lean training?

    Lean IT focuses specifically on applying Lean philosophy, tools and the Kaizen mindset to IT services and operations, rather than manufacturing or generic business processes. It covers value streams, waste, flow and continuous improvement in an IT context.

    Who accredits the Lean IT Foundation course?

    The Lean IT Foundation course is accredited by EXIN. It is delivered by Invensis Learning, an ISO 9001 and ISO 27001 certified training provider, so you learn from quality-assured courseware and qualified trainers.

    Pricing

    How much does Lean IT training cost in Portugal?

    Fees vary by delivery format, group size and schedule, so pricing is available on request. You can enrol as an individual or ask about group and corporate rates for your team. Speak with a learning advisor for a tailored quote.

    What is included in the course fee?

    The fee typically includes EXIN-accredited courseware, a study guide from subject matter experts, chapter-end quizzes, practical exercises, industry case studies, learner support and a course completion certificate. Request a quote to confirm what your chosen format includes.

    Do you offer corporate or group pricing?

    Yes. We offer volume-based corporate pricing for teams, with tailored schedules and delivery across Portugal. Ask about group pricing and we will put together a quote for your organisation.

    Is there a retake option if I miss a session?

    Yes. The Flexi Pass, 'Pay Once, Attend Twice', lets you retake the training within the next two months at no extra charge, subject to your selected plan. Contact support to arrange it.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Talk to a learning advisor to choose the option that suits you.

    Assessment

    How will I be assessed during the course?

    Learning is reinforced through practical exercises, industry-driven case studies and chapter-end quizzes rather than a formal test. The focus is on applying Lean tools to real IT scenarios so you can use them immediately at work.

    What do I receive on completing the Lean IT course?

    On completing the programme you receive a course completion certificate from Invensis Learning that recognises your learning achievement. The Lean IT Foundation course itself is accredited by EXIN.

    Is the Lean IT Foundation Training suitable for beginners?

    Yes. It is suitable for beginners, requires no prior qualification, and gives a clear introduction to Lean concepts in IT environments. Prior familiarity with IT services helps but is not essential.

    Will this training prepare me to apply Lean at work?

    Yes. The whole course is built around applying Lean principles, value stream mapping, Kaizen and DMAIC to real IT processes, so you leave able to spot waste and lead improvements straight away.

    How long is the Lean IT Foundation Training?

    The course runs over two days, totalling 16 hours, covering Lean principles applied to IT across eight modules, with practical exercises, case studies and chapter-end quizzes.

    Course Content

    What topics does the Lean IT training cover?

    The course covers Lean principles applied to IT across eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership and Lean IT Kaizen.

    What Lean tools will I learn to use?

    You learn value stream mapping, SIPOC, the five Lean principles, muda, mura and muri, the Deming circle (PDCA), Voice of the Customer and Critical to Quality, 5S, Heijunka, Kanban, KPIs, the Shingo model and the DMAIC and Kaizen approaches.

    What learning materials are provided?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50+ chapter-end quizzes, practical exercises and industry-driven case studies to support hands-on learning.

    Is the course practical or just theory?

    It is highly practical. Interactive, instructor-led sessions combine clear instruction with exercises and real IT case studies, so you practise applying Lean tools rather than only learning concepts.

    Is the courseware up to date?

    Yes. The course uses the latest EXIN-accredited Lean IT curriculum, taught by qualified, accredited trainers, and covers the current Lean IT Foundation syllabus across all eight modules.

    Enrollment

    How do I enrol in the Lean IT training in Portugal?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What delivery formats are available?

    The training is available as live online (live virtual instructor-led) sessions and as corporate onsite training for teams across Portugal. Choose the format that best fits your schedule and learning style.

    Can this be delivered as in-house corporate training?

    Yes. The course is available as a corporate group programme, customised for your team and delivered onsite or live online across Portugal. Request a group quote to get started.

    How soon can I start?

    New live online cohorts run regularly, and corporate sessions are scheduled around your team's availability. See upcoming schedules or speak with a learning advisor to find a start date that works for you.

    What is the reschedule or cancellation policy?

    Flexi options let you reschedule or transfer to another cohort, and the Flexi Pass lets you attend twice within two months. Contact support for the details that apply to your enrolment.