Built Around the Latest Exam
Master modern digital service management with instructor-led ITIL 5 Foundation training in Riyadh, aligned to the current AXELOS (PeopleCert) syllabus. Built for IT and business professionals across the Kingdom who want a current-edition, globally recognised ITSM credential, this programme prepares you for the 40-question ITIL 5 Foundation exam and the roles Vision 2030 employers are hiring for.
Flexible
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Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
SAR 4780
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Riyadh, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the Foundation exam. The programme suits service desk staff, IT operations professionals, product owners and DevOps or Agile practitioners who want a current-edition ITSM credential. Whether you are entering IT service management, moving up from a support role, or updating from ITIL 4 in a Riyadh government, banking or telecom team, this training builds the digital-era knowledge employers now expect.
If you want to prove your service management skills with a globally recognised credential, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles, value stream thinking, and a structured, supported path to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build modern service management capability by equipping teams with the ITIL Value System, guiding principles and value stream thinking. Training can be delivered for IT operations, service desks, or whole digital delivery groups. For Riyadh organisations connecting IT services to Vision 2030 outcomes, this training provides a scalable, flexible way to raise service quality.
If your teams run digital services on informal, inconsistent practices, ITIL 5 Foundation group training creates a shared service management language. Teams gain a standardised approach to value co-creation, continual improvement and delivery.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has quickly become a sought-after marker of modern service management skill across Riyadh, valued by government digital programmes, banks, telecoms and IT services firms delivering Vision 2030. As the Kingdom opens more than 150,000 tech roles in 2026 and migrates services to the cloud, employers want professionals who can run incidents, changes and service delivery to a recognised standard. Demand spans service desk analyst through to IT service manager and service delivery lead, and here is what the market shows.
ITIL 5 Foundation is more than a credential. It is a career step for anyone running digital services in Riyadh. Join professionals who manage value, quality and continual improvement to a recognised standard. Start your journey today.
Your Riyadh Career TransformationRiyadh's IT market is expanding fast with Vision 2030, and employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, Hays Saudi Arabia Salary Guide 2026.
The ITIL V5 Foundation certification path in Riyadh is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation course builds practical, current-edition service management capability across all nine topic areas of the official AXELOS (PeopleCert) syllabus. By the end, you can explain digital product and service management, apply the guiding principles, and map value streams to improve flow and outcomes.
Explain what sets digital products and services apart, how value is created across their lifecycle, and why continual improvement is foundational to modern IT service management.
Understand how value is co-created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions of service management, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic view.
Describe how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated ITIL Value System.
Use the guiding principles, from focus on value to optimise and automate, to make better decisions and adapt ITIL practices to real digital environments.
Understand the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create value.
Explore the role of ITIL management practices such as incident, problem and change enablement, and how official practice guides support consistent ways of working.
Apply the continual improvement model and value stream mapping to make work visible, reduce waste, and improve flow, visibility and outcomes.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
SAR 4780
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Riyadh looking to build modern service management capability and prepare for the Foundation exam. Our programmes combine PeopleCert-aligned instructors, flexible delivery formats, organised courseware, and learner-focused support. Whether you are enrolling as an individual learner or planning corporate training for your team, Invensis Learning, a trusted ITIL 5 Foundation training company in Riyadh, provides a professional training experience built around practical understanding, real-world application, and measurable learning outcomes.
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ITIL Version 5 Foundation Training Location in Riyadh
The Ritz-Carlton Riyadh, Riyadh
ITIL Version 5 Foundation Training Location in Riyadh
Four Seasons Hotel, King Fahd Branch Road, Al-Wurud, Riyadh, Riyadh Governorate, Riyadh Region, 12215, Saudi Arabia
Leading Organisations
Passed on My First Attempt
"The trainer explained the ITIL Value System and the guiding principles in a way that mapped straight onto our service desk. I passed the Foundation exam on my first attempt and now handle incidents and changes with far more structure."
Abdullah Al-Harbi
Service Desk Lead
0/0
A Clear Update from ITIL 4
"Coming from ITIL 4, I wanted to understand what changed in ITIL 5. The lessons on the product and service lifecycle and value stream mapping were clear and practical. The mock exams matched the real exam format closely."
Reem Al-Qahtani
IT Operations Analyst
0/0
Beginner Friendly and Practical
"I joined with no prior ITIL knowledge and the course still made sense from day one. The digital product and service management concepts helped me speak the same language as our IT teams and move towards a service manager role."
Omar Nasser
Aspiring IT Service Manager
0/0
Standardised Our Team's Practices
"We trained our operations team ahead of a major cloud migration. The onsite sessions were tailored to our services, and the team now applies continual improvement and change enablement consistently. Coordination with Invensis was smooth throughout."
Khalid Al-Otaibi
IT Operations Manager, Banking Sector
0/0
Ideal for Large Group Training
"As an L&D lead in a government digital programme, I needed a current-edition credential for a large group. The flexible virtual delivery and progress reporting made it easy to run, and completion rates were excellent. A strong corporate training partner."
Sara Al-Dossari
Learning and Development Lead, Public Sector
0/0
4.6
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Yes. ITIL 5 Foundation is a current-edition, globally recognised ITSM credential from AXELOS (PeopleCert), valued by Riyadh employers across government, banking, telecom and IT services. With Vision 2030 opening more than 150,000 tech roles in 2026, proven service management skills help you move into incident, change and service delivery roles.