Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Course?Your Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day PeopleCert certification that lets professionals who already hold ITIL 4 Foundation update their knowledge and credential to ITIL 5. Our ITIL 5 Foundation Bridge certification training in Gothenburg focuses only on what is new and changed, so you transition efficiently without repeating content you already know. Aligned to the AXELOS (PeopleCert) ITIL Foundation Bridge Version 5 syllabus, the course covers the ITIL Value System, the product and service lifecycle, value stream management, and updated practices for digital and AI-enabled service delivery. Pass the 20-question bridge exam and you hold the ITIL 5 Foundation credential outright. Built for ITSM professionals across Gothenburg's automotive, manufacturing and technology employers, the training is delivered live online and in classroom formats by accredited trainers. Keep your ITIL credential current and progress toward higher ITIL 5 qualifications with a supported, exam-ready path.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Gothenburg, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Course?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Gothenburg, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in GothenburgDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain from the ITIL 5 BridgeSkills, Credential and Career Value

    ITIL V5 Foundation Exam Format in GothenburgWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Gothenburg

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Take Your Career in GothenburgRoles, Demand and Pay

    ITIL remains the leading service management framework across Gothenburg's automotive, manufacturing, telecom and life-science employers, and moving your credential to ITIL 5 keeps you aligned with how these organisations now run digital services. Demand spans service desk and incident roles through to IT service, delivery and operations management, and here is what the local market is telling us right now.

    Why Gothenburg Employers Need ITIL 5 Ready Teams

    The ITIL 5 Foundation Bridge keeps your service management skills current in one focused day. Join Gothenburg professionals upgrading to ITIL 5. Start today.

    Your Gothenburg Career Transformation

    From ITIL 4 Certified to ITIL 5 Ready

    The Bridge in One Day

    As AXELOS establishes ITIL 5 as the current framework, Gothenburg employers increasingly expect service teams to work to the latest standard. Here is the difference the bridge makes to how you are seen and what you can do.

    Sources: Glassdoor, SalaryExpert, PayScale (Sweden) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in GothenburgStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Gothenburg is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Sweden is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in the ITIL 5 BridgeFrom Value Streams to Lifecycle Practice

    The ITIL 5 Foundation Bridge teaches what is new and changed in ITIL 5 relative to ITIL 4, so ITIL 4 holders can apply the updated framework straight away. By the end you can work confidently with ITIL 5's structure, language and practices.

    Spot What Changed in ITIL 5

    Identify the key enhancements, new concepts and structural updates introduced in ITIL 5, and understand why they matter for practising ITSM professionals moving from ITIL 4.

    Manage the Product and Service Lifecycle

    Apply ITIL 5's product and service lifecycle to structure digital product and service management across discovery, design, build, operation, delivery and support.

    Use Updated ITIL 5 Language

    Communicate confidently with the new and refined ITIL 5 terminology across teams, partners and stakeholders adopting the framework at different speeds.

    Drive Enhanced Value Co-Creation

    Link strategy, delivery and measurable outcomes across the full stakeholder ecosystem using ITIL 5's enhanced value-creation approach.

    Work in Digital and AI-Enabled Environments

    Understand how ITIL 5 reflects cloud, automation and AI-enabled delivery, and how the framework helps manage growing service and product complexity.

    Apply ITIL 5 to Your Daily Work

    Integrate the ITIL 5 enhancements into your existing practice to improve collaboration, performance and measurable service results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Gothenburg?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    SEK 5180

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    SEK 5180

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for ITIL 5 Bridge in GothenburgAccredited, Practical, Learner-First

    Invensis Learning delivers accredited ITIL 5 Foundation Bridge training for professionals and teams across Gothenburg who want to keep their service management skills current. As an accredited training partner for PeopleCert and AXELOS, we combine official courseware, experienced ITSM trainers, and flexible live online and classroom delivery. As a trusted ITIL 5 Foundation Bridge training company, we ensure that whether you enrol as an individual or upgrade a whole team, you get a structured, learner-focused experience built around practical understanding and a smooth path to the ITIL 5 Foundation credential.

    • Accredited training partner for PeopleCert and AXELOS
    • Experienced, certified ITSM trainers with real-world service management practice
    • Official ITIL courseware aligned to the current ITIL 5 syllabus
    • Flexible online (live virtual) and classroom delivery to suit working schedules
    • One-day bridge format designed for a smooth, efficient upgrade
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across multiple industries

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    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in GothenburgInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Gothenburg

    Upper House, Gothia Towers, Mässans gata 24, 402 26, Göteborg

    ITIL V5 Foundation Bridge Training Location in Gothenburg

    Elite Plaza Hotel Gothenburg, Västra Hamngatan 3, 404 22 Göteborg

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    Corporate ITIL 5 Bridge Training in GothenburgFor Your Teams

    • Move your entire ITIL 4 team to ITIL 5 in one training day per person
    • Customised schedules around shift, project and release cycles
    • Delivery via onsite, live virtual or hybrid formats
    • Experienced ITSM trainers with automotive and enterprise service experience
    • Role-based examples drawn from real service management scenarios
    • Dedicated coordination and support for group enrolments
    • Scalable delivery for teams across Gothenburg and global sites

    Leading Gothenburg Employers

    Volvo CarsVolvo GroupSKFEricssonAstraZenecaPolestar

    What Our Learners Say

    Updated to ITIL 5 in a Single Day

    "The one-day bridge was exactly what I needed. It focused only on what changed in ITIL 5, so I updated my credential without sitting through material I already knew. The trainer made the value-stream and lifecycle updates easy to apply."

    Erik Lindqvist

    IT Service Manager

    0/0

    Practical and to the Point

    "Clear, practical sessions on the ITIL 5 changes. The product and service lifecycle finally clicked for me, and I could use the updated terminology with my team the following week."

    Anna Bergstrom

    Service Delivery Lead

    0/0

    Fast, Credible Upgrade

    "As an ITIL 4 holder I wanted a fast, credible way to move to ITIL 5. The trainer knew the syllabus inside out and the practice questions had me exam-ready by the end of the day."

    Johan Karlsson

    Incident and Problem Manager

    0/0

    Upskilled the Whole Team with No Downtime

    "We moved our whole service desk to ITIL 5 in a single day per person. The schedule flexed around our shifts, and the team now shares a consistent, current service language. Minimal disruption, real result."

    Sofia Andersson

    IT Operations Manager, Automotive Sector

    0/0

    Standardised Our Practice on ITIL 5

    "Invensis Learning helped us standardise on ITIL 5 across our service management group. The onsite delivery and role-based examples made adoption straightforward, and our credentials are now aligned to what clients expect."

    Marcus Nilsson

    Head of Service Management, Manufacturing

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a one-day PeopleCert certification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and passing the exam grants the ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a one-day PeopleCert certification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and passing the exam grants the ITIL 5 Foundation credential.

    Is the ITIL 5 Bridge worth it for professionals in Gothenburg?

    Yes. As Gothenburg employers in automotive, manufacturing and tech adopt ITIL 5, holding the current credential keeps you competitive for IT service, delivery and operations roles. The one-day format delivers that update with minimal time away from work. Talk to a learning advisor to plan your upgrade.

    Who should take the ITIL 5 Foundation Bridge?

    It is designed for professionals who already hold ITIL 4 Foundation and want to move to ITIL 5. That includes service desk, incident, change and service delivery staff, ITSM managers, consultants and trainers keeping their credential current.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation, or an equivalent, is the prerequisite for the bridge. If you do not hold it, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 Foundation credential valid?

    The certification is valid for three years. You renew it by earning 60 CPD points within the cycle or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Is ITIL 5 recognised internationally?

    Yes. ITIL is the world's most widely adopted IT service management framework, and the ITIL 5 credential from AXELOS (PeopleCert) is recognised by employers across Sweden and globally.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The fee typically covers accredited instructor-led training, official ITIL courseware to the current syllabus, practice materials and learner support. Exam vouchers can be bundled or purchased separately. Request a quote for exact inclusions.

    How much does ITIL 5 Foundation Bridge training cost in Gothenburg?

    Pricing varies by delivery format and whether the exam voucher is bundled, so it is quoted on request. Contact us for current bridge training and exam package pricing in Gothenburg.

    Is the exam fee included in the training price?

    It depends on the package you choose. PeopleCert exam fees can be bundled with the training or bought separately through PeopleCert. Confirm current exam pricing when you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer group pricing for teams upgrading to ITIL 5 together, with customised schedules for service desks, IT operations and PMOs. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation Bridge exam?

    The exam is closed book with multiple-choice questions, delivered online with PeopleCert proctoring or at an authorised test centre.

    How many questions are on the ITIL 5 Bridge exam?

    The exam has 20 multiple-choice questions with a 30-minute duration.

    What is the passing score for the ITIL 5 Bridge exam?

    You need 65%, which is 13 of 20 questions correct, to pass and earn the ITIL 5 Foundation credential.

    How is the ITIL 5 Bridge exam delivered?

    You can sit it online through PeopleCert's proctored system, available 24/7, or at an authorised PeopleCert test centre.

    What if I do not pass the exam the first time?

    You can resit the exam. Our trainers provide preparation support to help you pass, and our team can guide you on rebooking through PeopleCert.

    Which syllabus is the exam based on?

    The exam is based on the AXELOS (PeopleCert) ITIL Foundation Bridge Version 5 syllabus, focused on what is new and changed relative to ITIL 4.

    Course Content

    What topics does the ITIL 5 Foundation Bridge cover?

    It covers the key enhancements in ITIL 5, digital product and service management, updated language and core concepts, the enhanced value-creation approach, and applying ITIL 5 in practice.

    Do I need experience beyond ITIL 4 Foundation?

    No extra experience is required beyond holding ITIL 4 Foundation. The course assumes that knowledge and focuses only on the ITIL 5 updates.

    What learning materials are provided?

    You receive official ITIL courseware aligned to the current ITIL 5 syllabus, along with practice questions and revision resources to prepare for the bridge exam.

    How long is the training?

    The bridge is a focused one-day course, delivered live online or in the classroom, covering only what is new in ITIL 5.

    Will I be ready for the exam after the course?

    Yes. The one-day course is designed to prepare ITIL 4 holders for the bridge exam, supported by practice materials and trainer guidance.

    Enrollment

    How do I enrol in the ITIL 5 Foundation Bridge course?

    Enrol through the Invensis Learning website by choosing your format and completing payment, after which you receive schedules, courseware and joining details. Talk to an advisor if you need help choosing a batch.

    What training formats are available in Gothenburg?

    You can choose online (live virtual) instructor-led training or classroom sessions, plus customised corporate group training for teams.

    How soon can I start?

    New live online and classroom batches run regularly. See upcoming schedules or speak with a learning advisor to find the next available date.

    Can I reschedule my enrolment to another batch?

    Yes. Flexible options let you reschedule to another batch. Contact support to arrange it.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.