From Study to Certified
Build modern IT service management capability with instructor-led ITIL Version 5 Foundation certification training in Gothenburg. Designed for IT and business professionals across the city's automotive, ICT and logistics employers, this AXELOS (PeopleCert) aligned programme prepares you for the ITIL 5 (Version 5.0) exam and the digital product and service management practices that employers now expect.
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16
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
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Modern Service Management for the Digital Era
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Gothenburg, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation training helps professionals build practical service management knowledge and prepare for the ITIL 5 (Version 5.0) exam. The programme suits IT operations staff, service desk analysts, digital product owners and business professionals who work with digital service teams. Whether you are new to ITIL, updating from an earlier edition, or supporting digital products in automotive, ICT or logistics, this training builds capability aligned to how modern organisations create and deliver value.
If you want to prove modern IT service management skills with a recognised credential, ITIL 5 Foundation is a clear first step. You gain digital product and service management knowledge, exam preparation, and a structured, supported journey that employers across Gothenburg value.
For Organizations
ITIL 5 Foundation group training helps organisations equip teams with structured, current service management knowledge. The training can be delivered for IT operations groups, service desks, product teams or wider departments. For organisations transitioning from ITIL 4 or maturing their digital service delivery, this training provides a scalable, flexible way to build shared capability.
If your teams manage growing digital product and service portfolios, ITIL 5 Foundation group training creates a common framework. Staff gain a standardised approach to value co-creation, the product and service lifecycle, and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
Why ITIL 5 Certification Pays Off
ITIL 5 Foundation is a strong entry marker for IT service management roles across Gothenburg, valued by automotive, ICT, logistics and life sciences employers that run large digital product and service portfolios. As Volvo, Polestar and Zeekr move to software-defined products and the ICT sector keeps expanding, employers increasingly look for professionals trained on the current ITIL 5 framework. Demand runs from service desk and incident roles up to IT service and delivery managers, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Gothenburg : Salary Insights and Trends
Hiring Companies in Gothenburg
SalaryExpert, PayScale (Sweden) 2026
Source: Volvo Cars, SKF, Tietoevry, CGI
ITIL 5 Foundation is more than a credential. It is a modern service management foundation for Gothenburg's digital employers. Join professionals who connect IT services to value and outcomes. Start your journey today.
Your Gothenburg Career TransformationGothenburg's digital and industrial economy is expanding with software-defined vehicles, cloud and logistics technology, and employers increasingly separate professionals trained on the current framework from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, PayScale, Glassdoor (Sweden) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Gothenburg is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Grounded in the Official ITIL 5 Syllabus
Skills covered in ITIL 5 Foundation span all nine topic areas of the official AXELOS (PeopleCert) syllabus. By the end of the programme you can describe the ITIL Value System, apply the guiding principles, and explain the product and service lifecycle, management practices and value stream management.
Skills covered in ITIL 5 Foundation begin here: understand what defines digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains that value over time.
Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, including the external PESTLE factors that shape them.
Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system.
Use the guiding principles, from focus on value and start where you are to keep it simple and practical and optimise and automate, to make better decisions in real digital environments.
Explore the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.
Understand the role of ITIL 5 management practices and official practice guides that support consistent ways of working, including incident, problem, change enablement and service desk.
Work through the continual improvement model step by step and learn to identify, map and manage value streams to improve flow, visibility and outcomes across digital services.
ITIL V5 Foundation Certification Training in Gothenburg?
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
SEK 13270
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For ITIL 5 Foundation Certification Training in Gothenburg
Invensis Learning is a PeopleCert Accredited Training Organization delivering structured ITIL 5 Foundation training for individual professionals and organisations in Gothenburg. Our programmes combine accredited trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 quality and ISO 27001:2022 information security certification.
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Hours of Training Delivered
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Leaders in Training industry for 12+ years
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Gothenburg
Upper House, Gothia Towers, Mässans gata 24, 402 26, Göteborg
ITIL Version 5 Foundation Training Location in Gothenburg
Elite Plaza Hotel Gothenburg, Västra Hamngatan 3, 404 22 Göteborg
For Your Team in Gothenburg
Leading Regional Employers
Passed on My First Attempt
"The trainer explained the ITIL Value System and the four dimensions in a way that finally made service management click for me. The mock exams matched the real 40-question format, and I passed the ITIL 5 Foundation exam on my first attempt."
Johan Bergstrom
IT Service Desk Analyst
A Smooth Step up from ITIL 4
"I was moving from ITIL 4 and wanted the current edition. The sessions on the product and service lifecycle and value stream mapping were practical and easy to apply at work. Very well structured and worth the time."
Anna Lindqvist
Incident Manager
Relevant Beyond Traditional IT
"As a digital product owner I joined to understand how ITIL 5 connects to product management. The guiding principles and continual improvement model gave me a clear language to work with my IT teams. Good pace and knowledgeable trainer."
Erik Nyman
Digital Product Owner
Standardised Our Team on ITIL 5
"We enrolled our service management team for corporate training to move everyone onto the current ITIL 5 framework. Delivery was flexible around our shifts, and the team now shares a common language for incident and change work. Coordination was excellent."
Karin Ohlsson
IT Operations Lead, Automotive Sector
Strong Outcomes for Our Teams
"Invensis Learning ran an onsite ITIL 5 Foundation programme for our support and delivery groups. The syllabus-aligned content and sector-relevant examples helped adoption, and pass rates across the cohort were strong. A reliable training partner."
Fredrik Sandberg
L&D Manager, ICT Services
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and management practices. It suits IT and business professionals, service desk and operations staff, and digital product owners.