Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the AgilePM Foundation and Practitioner Certification?UntitledYour Route to Structured Agile Delivery

    The Agile Project Management (AgilePM) Foundation and Practitioner certification is a structured, DSDM-based agile project management credential that proves you can run agile projects within a clear governance framework. AgilePM Foundation and Practitioner certification training in South Africa prepares you to earn both levels, from understanding the framework to applying and tailoring it on real projects. The credential is governed by the Agile Business Consortium (formerly the DSDM Consortium) and aligned to the current edition of the AgilePM Handbook and the current AgilePM Foundation and Practitioner exam syllabi. You learn the eight AgilePM principles, the six-phase lifecycle, defined team roles, MoSCoW prioritisation and timeboxing, then progress to scenario-based application at Practitioner level. Delivered in live virtual and corporate formats, this combined programme suits project managers, business analysts, delivery leads and team members across South Africa's banking, telecoms, IT services and public-sector projects. Recognised in over 150 countries, AgilePM gives you a portable, governance-focused agile credential. Start your AgilePM journey with Invensis Learning and move from study to certified with a clear, supported path.

    What Is the AgilePM Foundation and Practitioner Certification?Your Route to Structured Agile Delivery

    Certification Badge

    Key Highlightsof the Agile PM Certification Training Course

    Agile PM Foundation and Practitioner Certification Eligibility in South AfricaDo You Qualify for the Agile PM Foundation and Practitioner Exam?

    What You Gain from AgilePM CertificationSkills, Recognition and Career Growth

    Agile PM Foundation and Practitioner Exam Format in South AfricaWhat to expect on exam day

    The Agile PM examination in South Africa evaluates your understanding of the Agile PM v3 framework, including philosophy, principles, process, products, roles, and practices. It is administered online or at approved test centers.

    Agile PM Foundation and Practitioner Certification Cost in South Africa

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    AgilePM Career Scope in South AfricaRoles, Sectors and Salaries

    AgilePM certified professionals are increasingly sought after across South Africa, where banks, telecoms, IT services and public-sector bodies run large agile programmes that need governance alongside speed. A persistent digital skills shortage has kept demand for capable delivery leaders high. From agile project manager and scrum master to delivery lead and programme manager, here is what the South African market is telling us right now.

    Why Agile Delivery Skills Are in Demand in South Africa

    AgilePM is more than a certificate. It equips you to lead agile projects with governance and control. Join professionals across South Africa who deliver value iteratively and lead at project level. Start your journey today.

    Your South Africa Career Transformation

    Where You Stand Today

    The AgilePM Career Shift

    South Africa's project delivery market is expanding with digital transformation and cloud modernisation, and employers increasingly separate certified agile practitioners from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (South Africa) 2026.

    How to Get Agile PM Certified in South AfricaStep-by-Step Certification Process

    The path to Online Agile PM certification follows a structured two-exam route. There are no prerequisites for the Foundation examination. After completing the combined Foundation and Practitioner training, candidates progress through both certification exams to demonstrate their knowledge of Agile Project Management principles and practices. Most learners complete the process within 1 to 2 weeks after training.

    Step 1: Complete the Agile PM Foundation and Practitioner Training

    Enrol in the Invensis Learning Agile PM Foundation and Practitioner Certification training in South Africa (5-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The integrated programme covers the Agile PM lifecycle, roles and responsibilities, project control, requirements, estimating, and risk management.

    Step 2: Sit the Agile PM Foundation Exam

    Take the Foundation exam: 50 multiple-choice questions, 40 minutes, 50% pass mark (25 of 50), closed book. Delivered online proctored from your home or office in South Africa, or at an approved test centre.

    Step 3: Earn the Agile PM Foundation Credential

    On passing the Foundation exam, your Agile PM Foundation certificate is issued. The Foundation credential validates your knowledge of Agile project management fundamentals.

    Step 4: Sit the Agile PM Practitioner Exam

    Take the Practitioner exam: 4 objective-test questions, 2.5 hours, 50% pass mark (40 of 80 points), open book to the official Agile PM manual. The Practitioner exam is scenario-based and tests applied knowledge in realistic project contexts.

    Step 5: Activate Your Agile PM Foundation and Practitioner Credentials

    On passing both exams, you earn both the Agile PM Foundation and Practitioner certificates. The Foundation credential is lifetime valid; the Practitioner credential typically has a 5-year validity, renewable via continuing professional development (CPD) or re-examination.

    Step 6: Maintain Your Practitioner Credential

    Maintain your Agile PM Practitioner credential by earning CPD points each year or by re-sitting the Practitioner exam before the 5-year validity expires. Foundation does not require renewal.

    Module 1: What is Agile? Choosing an Appropriate Agile Approach

    • Understand Agile methodologies
    • Compare different Agile frameworks
    • Select the right Agile approach for projects

    Module 2: Philosophy, Principles, and Project Variables

    • Exploring Agile philosophy and principles
    • Understanding project variables in Agile
    • Applying Agile principles to project management

    Module 3: Preparing for Success

    • Setting Agile project objectives
    • Identifying project requirements and stakeholders
    • Creating a project vision and roadmap

    Module 4: The DSDM Process

    • Introduction to Dynamic Systems Development Method (DSDM)
    • Understanding the DSDM process lifecycle
    • Implementing DSDM in project management

    Module 5: The People - DSDM Roles and Responsibilities

    • Identifying DSDM roles and responsibilities
    • Understanding the role of the DSDM team
    • Collaborating effectively within DSDM roles

    Module 6: The DSDM Products

    • Defining DSDM products and deliverables
    • Understanding product descriptions and quality criteria
    • Managing and reviewing DSDM products

    Module 7: Key Practices - Prioritization and Timeboxing

    • Implementing prioritization techniques in Agile
    • Understanding the concept and benefits of timeboxing
    • Applying timeboxing in project planning and execution

    Module 8: Planning and Control Throughout the Lifecycle

    • Developing Agile project plans
    • Monitoring and controlling Agile projects
    • Adapting plans and strategies throughout the project lifecycle

    Module 9: Other Practices - Facilitated Workshops, Modeling, and Iterative Development

    • Conducting effective facilitated workshops
    • Utilizing modeling techniques in Agile
    • Implementing iterative development practices

    Module 1: Roles and Responsibilities - The Project Manager View

    • Understanding Agile roles and responsibilities
    • Role of the Project Manager in Agile projects
    • Collaborating with Agile teams and stakeholders

    Module 2: Agile Project Management - Through the Lifecycle

    • Applying Agile principles throughout the project lifecycle
    • Managing Agile projects from initiation to closure
    • Adapting to changing project requirements and scope

    Module 3: The Effective Use of the Products

    • Utilizing Agile products and deliverables effectively
    • Ensuring product quality and alignment with requirements
    • Reviewing and validating Agile products

    Module 4: Deliver on Time - Combining MoSCoW Prioritization and Timeboxing

    • Implementing the MoSCoW prioritization technique
    • Applying timeboxing to ensure timely delivery
    • Monitoring progress and adjusting priorities as needed

    Module 5: People, Teams, and Interactions

    • Building and leading Agile teams
    • Fostering collaboration and communication
    • Managing conflicts and promoting a positive team culture

    Module 6: Requirements and User Stories

    • Gathering and documenting Agile requirements
    • Creating and managing user stories
    • Validating requirements with stakeholders

    Module 7: Estimating - How and When

    • Techniques for Agile project estimation
    • When and how to conduct Agile estimation
    • Adjusting estimates based on project progress and changes

    Module 8: Project Planning Through the Lifecycle

    • Developing Agile project plans and roadmaps
    • Monitoring and updating plans throughout the lifecycle
    • Aligning planning with Agile principles and practices

    Module 9: Quality - Never Compromise Quality

    • Ensuring quality in Agile projects
    • Implementing Agile testing and quality assurance practices
    • Continuous improvement and quality management

    Module 10: Risk Management

    • Identifying and assessing risks in Agile projects
    • Developing and implementing risk mitigation strategies
    • Monitoring and managing risks throughout the project

    Module 11: Tailoring the Approach

    • Adapting Agile practices to suit project needs and context
    • Tailoring Agile frameworks and methodologies
    • Implementing a flexible and adaptable Agile approach

    Course Curriculumof the Agile PM Foundation and Practitioner Certification Training

    The Agile PM Foundation and Practitioner training program in South Africa is built around the latest Agile PM v3 syllabus. Modules are sequenced for both Foundation and Practitioner readiness, with scenario practice woven through every area.

    Agile PM Foundation Course Curriculum

    • Understand Agile methodologies
    • Compare different Agile frameworks
    • Select the right Agile approach for projects

    Frequently tested through comparison-style questions, making this a high-yield module to master early.

    Agile PM Practitioner Course Curriculum

    • Understanding Agile roles and responsibilities
    • Role of the Project Manager in Agile projects
    • Collaborating with Agile teams and stakeholders

    Builds directly on Foundation-level content, making it one of the fastest modules to master for the Practitioner exam.

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    Skills You Will Master with AgilePMFoundation Knowledge to Applied Practice

    This AgilePM training builds the skills to run agile projects with governance, from the eight principles and the lifecycle to MoSCoW prioritisation, timeboxing and scenario-based application. By the end you can apply and tailor the framework on real projects.

    Apply the Eight AgilePM Principles

    Use the eight DSDM-based principles, from focus on the business need to demonstrating control, to guide real project decisions and keep delivery aligned to business value.

    Navigate the AgilePM Lifecycle

    Work through the six phases, Pre-Project, Feasibility, Foundations, Exploration, Engineering and Deployment, and produce the management products each phase requires.

    Prioritise with MoSCoW

    Apply Must, Should, Could and Won't-have prioritisation to protect time and cost while flexing scope, guaranteeing on-time delivery of the minimum viable solution.

    Run Effective Timeboxes

    Plan and control timeboxes through Kick-Off, Investigation, Refinement and Closing, delivering increments iteratively without extending fixed deadlines.

    Assign AgilePM Team Roles

    Map the business, technical and management roles, from Business Sponsor to Project Manager, and adapt the structure to team size, complexity and organisational maturity.

    Tailor the Framework to Scenarios

    At Practitioner level, apply and tailor AgilePM to realistic project scenarios, managing risk, planning at strategic, tactical and operational levels, and passing the open-book exam.

    Who Should TakeAgile PM Foundation and Practitioner Training in South Africa?

    Project Managers

    Programme Managers

    Business Analysts

    Scrum Masters and Agile Coaches

    Team Leads and Team Managers

    Agile Team Members

    Product Owners and Product Managers

    PMO Analysts supporting agile delivery

    Consultants advising on agile transformation

    IT, Digital, and Operations Managers leading agile projects

    Functional Leads with agile delivery responsibilities

    Anyone preparing for Agile PM Foundation and Practitioner

    Who Can Take This Certification Training

    Agile PM Foundation and Practitioner Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Agile project management learning journey.

    Agile PM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 17240

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Agile PM training option enables professionals to participate from any location.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Agile PM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Agile PM training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Agile PM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen Agile project delivery capabilities, improve collaboration across teams, and support workforce development through customized learning initiatives. This format is ideal for Agile PM training for companies in South Africa seeking to establish consistent Agile project management practices.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent learning experiences across teams.

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    Agile PM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Agile PM coaching for professionals seeking individualized support with Agile project governance, delivery techniques, examination preparation, and practical implementation guidance.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Agile PM Live Virtual Training

    Agile PM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 17240

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Agile PM training option enables professionals to participate from any location.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor AgilePM Foundation and Practitioner Training in South Africa?

    As a trusted Agile PM Foundation & Practitioner Certification Course training company, Invensis Learning delivers structured AgilePM training in South Africa for professionals and teams building agile delivery capability within a clear governance framework. Our programmes combine experienced agile trainers, flexible delivery formats, courseware aligned to the current exam syllabi, and structured preparation for both the Foundation and Practitioner exams. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced agile trainers with real project delivery and DSDM-based framework expertise
    • Live virtual and corporate formats to fit working professionals across South Africa
    • Structured preparation for both the Foundation and Practitioner exams
    • Practice questions, mock exams and case studies mapped to the current exam syllabi
    • ISO 9001:2015 certified training and ISO 27001:2022 information security
    • Dedicated learner support before, during and after training
    • Customised group training for corporate and PMO teams
    • Recognised globally, with training delivered across 100+ countries

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Agile PM Foundation and Practitioner Certification Training Locations in South AfricaAll our classroom training is now available online at your convenience

    Agile PM Foundation and Practitioner Certification in South Africa

    The Westin Cape Town Convention Square, Lower Long Street, Cape Town Ward 115, Cape Town, City of Cape Town, Western Cape, 8000, South Africa

    Agile PM Foundation and Practitioner Certification in South Africa

    Southern Sun Katherine Street Sandton, 115, Linden Street, Atholl Gardens, Johannesburg Ward 91, Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2146, South Africa

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    AgilePM Corporate Training in South AfricaFor Delivery Teams

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    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Onsite, live virtual or hybrid delivery across South Africa
    • Experienced agile trainers with sector-relevant project examples
    • Role-based scenarios drawn from banking, telecoms and IT delivery
    • Progress tracking, assessments and learner feedback
    • Scalable delivery for teams in Johannesburg, Cape Town and Durban

    Leading Organisations

    Standard BankAbsaVodacomMTNDiscoveryNedbank

    What Our Learners Say

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    From Scrum Team to Leading Agile Projects

    "The combined course finally gave me the governance side of agile I was missing. Moving from Foundation to Practitioner, the scenario practice made the open-book exam far less daunting. I now lead delivery with real structure."

    Nomsa Dlamini

    Project Manager

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    MoSCoW and Timeboxing Finally Clicked

    "I have run sprints for years, but AgilePM showed me how that fits into a full project lifecycle. The trainer used real banking examples that mirrored my day job, and MoSCoW and timeboxing finally clicked. Passed both exams first go."

    Pieter van der Merwe

    Scrum Master

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    Practical and Well Structured

    "Clear sessions on the AgilePM roles, lifecycle and prioritisation. The mock exams were the most useful part for me heading into the Practitioner paper. I feel much more confident bridging business and delivery teams."

    Thandiwe Nkosi

    Business Analyst

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    Consistent Agile Language Across Teams

    "We trained several delivery squads together. The teams now share one framework for governance and prioritisation, which has smoothed how our projects move from strategy to delivery. Coordination with the Invensis team was excellent."

    Sipho Mahlangu

    L&D Manager, Financial Services

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    Governance Without Losing Agility

    "Our regulators expect control and our business wants speed. AgilePM gave our project leads a way to do both. The corporate sessions were tailored to our delivery model and the outcomes were measurable."

    Karen Botha

    Head of Delivery, Telecommunications

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    Frequently Asked QuestionsHere's everything you may ask...

    AgilePM Foundation and Practitioner is a combined agile project management credential based on DSDM. It validates both your knowledge of the framework at Foundation level and your ability to apply and tailor it on real projects at Practitioner level. It is governed by the Agile Business Consortium and recognised in over 150 countries.

    General

    What is the AgilePM Foundation and Practitioner certification?

    AgilePM Foundation and Practitioner is a combined agile project management credential based on DSDM. It validates both your knowledge of the framework at Foundation level and your ability to apply and tailor it on real projects at Practitioner level. It is governed by the Agile Business Consortium and recognised in over 150 countries.

    Who should take AgilePM training in South Africa?

    It suits project managers, business analysts, delivery leads, scrum masters and team members who want to run agile projects within a governance framework. It is popular across South Africa's banking, telecoms, IT services and public-sector projects that need agile speed with control.

    Is AgilePM certification worth it for my career?

    Yes. AgilePM proves you can deliver agile projects with governance, a skill in short supply in South Africa's digital job market. Agile project managers here average around R626,000 a year, rising well beyond R1 million at senior delivery and programme level.

    What is the difference between Foundation and Practitioner?

    Foundation tests your knowledge and understanding of the AgilePM framework. Practitioner tests your ability to apply and tailor it to real project scenarios in an open-book exam. The combined programme covers both levels and leads to two separate certificates.

    How is AgilePM different from Scrum?

    Scrum is a team-level delivery framework. AgilePM is a project-level governance framework covering the full lifecycle, from strategic alignment to benefit realisation, with defined business, technical and management roles. AgilePM provides the governance wrapper around agile delivery.

    Pricing

    How much does AgilePM training cost in South Africa?

    AgilePM Foundation and Practitioner training fees vary by format and schedule. Pricing for live virtual and corporate options is available on request. Contact a learning advisor for a quote tailored to your needs and to ask about group pricing.

    What is included in the course fee?

    The training typically includes trainer-led sessions, courseware aligned to the current exam syllabi, practice questions, mock exams for both levels, case studies and learner support. Exam voucher inclusion varies by package, so confirm the details when you enrol.

    Are the exam fees included in the training price?

    Exam voucher inclusion depends on the package you choose. Some packages bundle the Foundation and Practitioner exam vouchers, while others price them separately. Confirm the current inclusions with a learning advisor before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and business units across South Africa. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the AgilePM Foundation exam?

    The Foundation exam is closed book, with 50 multiple-choice questions in 40 minutes. The pass mark is 50%, meaning 25 out of 50 correct. It is usually taken at the end of the Foundation part of the course, via online proctoring or an authorised test centre.

    What is the format of the AgilePM Practitioner exam?

    The Practitioner exam is open book, with the AgilePM Handbook permitted. It has 4 scenario-based questions worth 15 marks each, 60 marks in total, over 2 hours. The pass mark is 50%, meaning 30 out of 60 marks.

    How many exams are in the combined programme?

    Two separate exams. You sit the Foundation exam first, then the Practitioner exam. You must pass both to hold both credentials. The 5-day combined programme prepares you for each.

    What standard are the AgilePM exams based on?

    Both exams are based on the current AgilePM Foundation and Practitioner exam syllabi, aligned to the current edition of the AgilePM Handbook published by the Agile Business Consortium, formerly the DSDM Consortium.

    What does open book mean for the Practitioner exam?

    The AgilePM Handbook is permitted during the Practitioner exam. However, the scenario questions require analysis and judgment, so you cannot simply look up answers. Deep method knowledge and efficient handbook navigation are both essential.

    Are there prerequisites to sit the exams?

    Foundation has no formal prerequisites and is open to all. Practitioner requires you to hold AgilePM Foundation, or an accepted equivalent. The combined course is designed so you take Foundation first, then progress to Practitioner.

    Course Content

    What topics does the AgilePM course cover?

    The course covers the eight AgilePM principles, the six-phase lifecycle and management products, the business, technical and management roles, MoSCoW prioritisation, timeboxing, and planning, control and risk. Practitioner adds applying and tailoring these to scenarios.

    Will a beginner cope with this course?

    Yes. Foundation assumes no prior AgilePM knowledge and builds concepts from the ground up. Trainer-led sessions, examples and practice questions support newcomers, while the Practitioner content develops applied skill for those ready to progress.

    What learning materials are provided?

    You receive courseware aligned to the current exam syllabi, industry case studies, practice questions and mock exams for both Foundation and Practitioner, plus reference to the AgilePM Handbook used in the open-book Practitioner exam.

    Is the courseware aligned to the latest AgilePM syllabus?

    Yes. The courseware is aligned to the current AgilePM Foundation and Practitioner exam syllabi and the current edition of the AgilePM Handbook from the Agile Business Consortium.

    How long is the combined training?

    The combined AgilePM Foundation and Practitioner programme runs for around 40 hours, typically delivered as a 5-day intensive or spread across more days in a part-time format, depending on the schedule you choose.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and resources. Contact a learning advisor to see upcoming batches for South Africa.

    What training formats are available?

    We offer online (live virtual) instructor-led training and customised corporate group training. Live virtual sessions let you learn online from anywhere in South Africa, while corporate delivery can be onsite or virtual for your team.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment before you book.

    Do you offer support after the training?

    Yes. You receive post-training learner support, including guidance on approaching the Foundation and Practitioner exams. Our team can also help you plan your exam booking through the online proctoring or test-centre options.