What is the Certified ScrumMaster certification?

The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most recognised Scrum Master credential worldwide.

Who should take the CSM course?

The CSM suits aspiring Scrum Masters, project managers moving to agile, and developers, testers and team leads who work within Scrum teams. There is no formal education or experience requirement, so it works for newcomers and for those formalising existing Scrum knowledge.

Why choose Invensis Learning for CSM training?

Invensis Learning is a Scrum Alliance Registered Education Provider, delivering the CSM through a Certified Scrum Trainer with course materials aligned to the official CSM Learning Objectives. You get experienced trainers, flexible delivery, and a clear, supported path from the course to your online exam.

How long is the CSM certification valid?

The CSM is valid for two years. To renew it, you earn 20 Scrum Education Units (SEUs) and pay the Scrum Alliance renewal fee (USD 100) within each two-year cycle. SEUs can be earned through training, conferences, coaching and self-study.

What is the next step after the CSM?

The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also requires experience in a Scrum Master role.

How much does CSM training cost in Zambia?

CSM training fees vary by delivery format and schedule, and the Scrum Alliance exam is typically included in the course fee paid to the training provider. For current pricing in your preferred format, the fee is available on request. Talk to a learning advisor for a quote.

What is included in the CSM course fee?

The fee typically includes instructor-led training by a Certified Scrum Trainer, Scrum Alliance-aligned courseware, the online CSM exam access, and a two-year Scrum Alliance membership on passing. Practice activities and learner support are also included. Request a quote for the full inclusions.

Is the exam fee included in the training price?

For the CSM, the online exam fee is usually included in the course fee paid to the training provider, as Scrum Alliance requires you to complete an approved course before sitting the exam. Confirm the exact inclusions with a learning advisor when you enquire.

Do you offer group or corporate discounts for CSM training?

Yes. We offer corporate group training with customised schedules and volume-based pricing for product teams, PMOs and departments adopting agile. Contact us for a tailored quote for your team in Zambia.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to ask about corporate or group pricing.

What is the format of the CSM exam?

The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. There is no proctor. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

How many questions are on the CSM exam and how long is it?

The CSM exam has 50 multiple-choice questions and you have 60 minutes (one hour) to complete it. It is taken online and is open book, so you can refer to your materials during the exam.

What is the passing score for the CSM exam?

The passing score is 74 per cent, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across Scrum theory, the values, the team, the events, the artefacts and the Scrum Master role.

How many attempts do I get, and what if I do not pass first time?

Candidates typically have two free attempts to pass the CSM exam within 90 days of receiving the welcome email. If you do not pass on the first try, you can retake it within that window. Our trainer guidance is designed to help you prepare for a confident attempt.

Do I need to attend a course to sit the CSM exam?

Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam is unlocked only after you complete the course, and you then have 90 days to sit it through your Scrum Alliance member portal.

What will I learn in the CSM course?

You will learn the full Scrum framework: Scrum theory and empiricism, the five Scrum values, the Scrum Team and its accountabilities, all five Scrum events, the three artefacts and their commitments, and the servant-leadership role of the Scrum Master.

Which Scrum Guide edition is the course based on?

The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, along with the Scrum Alliance CSM Learning Objectives. This edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

Can a complete beginner take this course?

Yes. The CSM has no formal prerequisites, so beginners are welcome. The course starts with Scrum theory and builds up to facilitation and coaching through practical, trainer-led exercises, so you gain both the knowledge and the confidence to apply it.

How long is the CSM training?

The instructor-led CSM programme runs for 16 hours, delivered as two full days or four half days depending on the schedule. This exceeds the Scrum Alliance minimum of 14 contact hours required for the course.

Are practical exercises and case studies included?

Yes. The course uses industry-driven case studies and practical activities on facilitation, coaching and impediment removal, so you can connect Scrum concepts to real delivery scenarios rather than only reading theory.

How do I enrol in the CSM course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to the schedule, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

What training formats are available?

We offer live virtual (online) instructor-led training and classroom training for individuals, plus customised corporate group training for teams. You can choose the format and schedule that best fit your work commitments in Zambia.

How soon can I start and get certified?

You can enrol in an upcoming batch and complete the 16-hour course, then sit the online exam within 90 days. Many learners take the exam within days of finishing the course. See upcoming schedules or ask an advisor about the next available batch.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that fits your availability.

Is online (live virtual) CSM training available in Zambia?

Yes. Live virtual instructor-led CSM training is available across Zambia, delivered in real time by a Certified Scrum Trainer and accessible from any location. It offers the same interaction and exam readiness as classroom training with added flexibility.

Certified ScrumMaster Certification Training in Zambia

From Study to Certified

As a trusted CSM training company, Invensis Learning helps you build the facilitation and servant-leadership skills that agile teams across Zambia rely on. This Scrum Alliance-aligned, instructor-led CSM programme prepares aspiring and practising Scrum Masters for the online certification exam, and is delivered by a Certified Scrum Trainer in flexible live virtual and classroom formats that fit working professionals.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

15K+ already enrolled

4.4 (1250+ Reviews)

100% Money-back Guarantee*

Want to Train Your Team?

Get CSM Certified and Lead Scrum with Confidence in Zambia

Starts from

ZMW 12690

What Is the CSM Certification and Who Is It For?

Your Route into Scrum Leadership

Certified ScrumMaster (CSM) certification training in Zambia prepares you to take on the Scrum Master role and help teams deliver value using the Scrum framework. Awarded by Scrum Alliance, the CSM is the world's most widely recognised Scrum Master credential, with more than a million certificates issued worldwide.

The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and to the Scrum Alliance CSM Learning Objectives. It covers Scrum theory and empiricism, the five Scrum values, team accountabilities, all five Scrum events, the three Scrum artefacts and servant leadership. Scrum Alliance requires the programme to be delivered by a Certified Scrum Trainer (CST), and completing it unlocks your online exam.

The programme suits aspiring Scrum Masters, project managers moving to agile, and developers and team leads across Zambia's telecom, banking, fintech and mining sectors. After the course you access the online CSM exam through your Scrum Alliance member portal and move from learning to certified with a clear, supported path. Start your Scrum Master journey with Invensis Learning.

Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Zambia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

Next: What's Included

What's Included in Your CSM Training

16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost

Next: Course Highlights

Key Highlights

of the CSM Certification Training Course

End-to-End Learning and Certification Readiness

Structured CSM Certification training in Zambia designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised CSM course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Zambia

Flexible training formats for individual professionals and corporate teams in Zambia
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to CSM
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance on certification requirements and learning milestones as part of the CSM certification programme in Zambia
Earn a CSM certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Zambia
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability building through CSM corporate training in Zambia and team-based learning initiatives

Next: Eligibility Criteria

CSM Certification Eligibility in Zambia

Do You Qualify for the CSM Exam?

Certified ScrumMaster (CSM) has no formal prerequisites. The credential is suitable for anyone moving into or supporting a Scrum team:

No formal prerequisites - open to anyone interested in Scrum and the Scrum Master role.
A basic familiarity with the latest Scrum Guide is helpful but not required.
Suitable for team members, team leads, project managers, and professionals moving into Scrum roles.
Active participation in the full 2-day (16-hour) course is required to take the CSM test and earn the credential.

Next: Benefits

Why Earning Your CSM Pays Off

Recognition and Skills That Travel

For Individuals

CSM training helps you formalise your Scrum knowledge and step confidently into the Scrum Master role. The course suits professionals who are new to Scrum or who already work within agile teams and want recognised proof of their capability. Whether you are moving from traditional project management, formalising the Scrum you already practise, or facilitating delivery in IT, banking, fintech or mining, the training builds the servant-leadership skills employers expect.

If you want a globally recognised, transferable credential that opens agile roles in Zambia and beyond, the CSM is a clear path forward. You gain Scrum framework fluency, exam readiness, and a two-year Scrum Alliance membership that supports your ongoing growth.

Validates your Scrum knowledge with the world's most recognised Scrum Master credential
Positions you for Scrum Master, agile delivery lead and product owner roles
Builds practical skills in facilitation, coaching and impediment removal
Grounds you in the current Scrum Guide and the five Scrum values
Includes a two-year Scrum Alliance membership and an official digital badge
Opens opportunities across Zambia's telecom, banking, fintech and mining employers
Provides a clear first step towards Advanced Certified ScrumMaster (A-CSM)
Strengthens your credibility with employers running agile delivery

For Organizations

CSM group training helps organisations build agile delivery capability by equipping teams with a shared understanding of Scrum. The training can be delivered for product teams, PMOs or whole departments adopting agile ways of working. For organisations scaling digital products or modernising delivery, the training provides a practical, flexible route to stronger, more predictable Scrum teams.

If your teams struggle with inconsistent agile practice, CSM group training creates a common Scrum language across the organisation. Teams gain a standardised approach to Scrum events, artefacts and the Scrum Master role that supports faster, higher-value delivery.

Builds consistent Scrum practice across delivery teams
Improves predictability and value delivery in agile projects
Equips Scrum Masters to remove impediments and coach self-managing teams
Standardises agile ways of working across business units
Supports digital transformation and product delivery goals
Offers flexible live virtual, onsite and blended delivery for teams
Strengthens in-house agile capability and talent retention
Aligns teams to a shared Scrum vocabulary, events and artefacts

Next: Exam Format

CSM Exam Format in ZambiaWhat to expect on exam day

The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

Exam Component	Details
Assessment Name	CSM Test
Conducted By	Scrum Alliance
Exam Duration	60 minutes
Number of Questions	50 multiple-choice questions
Passing Score	74% (37 of 50 correct)
Format	Online, multiple-choice; taken after the live 2-day course
Attempts	2 free attempts within 90 days of course completion
Testing Basis	CSM Learning Objectives (Scrum Alliance)
Delivery	Online, taken after the live 2-day course
Credential Validity	2 years; renew with 20 SEUs + renewal fee

Next: Certification Cost

CSM Certification Cost in Zambia

The total cost of earning the Certified ScrumMaster (CSM) credential typically includes the fee for CSM training and exam access, along with certification benefits provided by Scrum Alliance.

Training Cost Includes:

Certified Scrum Trainer®-led CSM training and official Scrum Alliance courseware
Hands-on Scrum workshops, exercises, and the latest Scrum Guide
2-year Scrum Alliance membership and digital badge on certification
The Certified ScrumMaster (CSM) training cost in Zambia is ZMW 12690

Next: Who Can Take

Who Should Take CSM Training in Zambia?

Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

Where a CSM Can Take Your Career in Zambia

Why a CSM Opens Doors in Zambia

The Scrum Master role is gaining ground across Zambia as telecoms, banks, fintechs and mining companies scale digital products and modernise delivery. As MTN, Airtel and Zamtel roll out 5G, banks digitise their platforms, and a fintech sector that has more than doubled since 2018 races to expand, employers increasingly want people who can facilitate agile teams. Demand runs from Scrum Master and Product Owner through to Agile Delivery Lead and Agile Coach, and here is what the market is telling us right now.

K420,000

Average Scrum Master salary, Zambia

per year, PayScale and Glassdoor 2026 (estimate)

K660,000

Agile Coach salary, Zambia

per year, market estimate 2026

57+

Fintech firms operating in Zambia

UNCDF, up from 25 in 2018

14.7M

Internet subscriptions, Zambia

2025, up from 10.4M in 2021

SECTORS HIRING

—Telecommunications and Mobile Money
—Banking and Financial Services
—Fintech and Digital Lending
—Mining and Resources Technology
—Government and Public Sector Digital
—IT Services and Consulting

GROWTH TRENDS

—5G rollout by MTN, Airtel and Zamtel expanding digital delivery
—Fintech base more than doubling since 2018 to over 50 firms
—Banks digitising customer channels and core platforms
—SMART Zambia and Huawei cloud and AI infrastructure push
—Copper-sector modernisation creating data and automation demand
—Certified Scrum Masters scarce versus a growing developer pool

Sources: PayScale, Glassdoor, worldsalaries, Paylab (Zambia) 2025-2026; Fintech News Africa, World Bank, Trade.gov (Zambia digital economy).

Designation

Certified ScrumMaster (CSM) Certified Professionals in Zambia : Salary Insights and Trends

Hiring Companies in Zambia

K228K

Min

K336K

Average

K540K

Max

PayScale * worldsalaries (Zambia) 2026

ZanacoFNB ZambiaStanbic Bank

Source: Zanaco * FNB Zambia * Stanbic Bank

Market Forces Driving Scrum Demand in Zambia

Digital Delivery Outpacing Discipline

Zambian banks and telecoms are shipping digital products fast, but many teams lack disciplined agile delivery, the exact gap a Certified ScrumMaster is trained to close.

CSM builds Scrum framework and facilitation skills

Fintech Scaling Under Pressure

With more than 50 fintechs now operating in Zambia, firms racing to scale need Scrum Masters who keep delivery predictable through short, inspected iterations.

CSM builds predictable delivery and empiricism skills

Agile Skills Gap

Zambia has a growing pool of developers but few certified Scrum Masters. The globally recognised CSM makes holders visible and sought-after by agile employers.

CSM makes certified Scrum Masters stand out

Copper-Sector Modernisation

Mining modernisation in automation, remote operations and data analysis is creating demand for iterative delivery, where Scrum practices help teams adapt quickly.

CSM builds iterative delivery and adaptation skills

Public-Sector Digital Programmes

SMART Zambia and e-government programmes need teams that work transparently and adapt to feedback, the empirical way of working at the heart of Scrum.

CSM builds transparency and adaptation skills

Distributed and Hybrid Teams

As Zambian teams work across offices and remotely, strong facilitation of Scrum events keeps distributed delivery focused, aligned and moving toward the Sprint Goal.

CSM builds event facilitation and coaching skills

Sources: Fintech News Africa, World Bank Digital Economy Diagnostic, Trade.gov, African Mining Market (Zambia) 2025-2026.

The CSM is more than a certificate. It is proof you can help teams deliver. Join professionals across Zambia who facilitate agile delivery and lead as servant leaders. Start your journey today.

Your Zambia Career Transformation

Your Career Before and After CSM,

And Where the Credential Takes You

Zambia's digital economy is expanding with 5G, fintech growth and public-sector transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

Today

Pay capped with limited leverage to negotiate in the Zambian market

After CSM

Scrum Master roles in Zambia average around K420,000, with Agile Coach bands reaching higher

Today

Shortlisted less often for roles that list a Scrum credential as preferred

After CSM

Eligible for agile roles across telecom, banking, fintech and mining

Today

Confident in delivery, but employers want proven Scrum framework skills

After CSM

Fluent in the Scrum events, artefacts and values that make teams effective

You earn your CSM

Before

Scrum knowledge that rests on experience, with no recognised proof

Now you have

A Scrum Alliance credential recognised by leading Zambian and global employers

Before

Working in agile teams without a formal Scrum Master mandate

Now you have

A clear route into Scrum Master, Product Owner and delivery lead roles

Before

Delivery focused, with limited grounding in the Scrum framework

Now you have

The facilitation and servant-leadership skills agile employers look for

Before

Recognition that fades when you change employer or move sector

Now you have

A globally portable credential that travels across sectors and borders

"The gap between working in a Scrum team and leading one is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: PayScale, Glassdoor, worldsalaries (Zambia) 2025-2026.

How to Get CSM Certified in Zambia

Step-by-Step Certification Process

The path to online CSM certification in Zambia is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

Step 1

Enrol in the 2-Day CSM Course

Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

Step 2

Attend and Participate in the Full Course

Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

Step 3

Receive Your Scrum Alliance Test Invitation

After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

Step 4

Take the CSM Test

Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of receiving the welcome email.

Step 5

Accept the License Agreement and Earn CSM

On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

Step 6

Maintain Your Credential

CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

Course Curriculum

of the Certified ScrumMaster (CSM) Training

The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

100% Secure and Safe download

Module 1: Agile and Scrum Overview

Agile Manifesto
12 Principles
4 values
Scrum Foundations (5 Scrum Values)

Foundational to nearly every question on the exam, best mastered early.

100% Secure and Safe download

The Scrum Skills You Will Build

Facilitation, Coaching and Delivery

Skills covered in the CSM course span the whole Scrum framework, from theory and values to events, artefacts and the Scrum Master role. By the end of the programme you can facilitate Scrum teams, remove impediments and help your organisation deliver value iteratively.

Scrum Theory and Empiricism

Understand the empirical foundation of Scrum and the three pillars of transparency, inspection and adaptation, and see why the framework thrives in complex, changing environments like digital product delivery.

Living the Five Scrum Values

Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective, and learn how the Scrum Master models these values day to day.

Building Effective Scrum Teams

Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how self-managing, cross-functional teams organise their own work to create a valuable Increment each Sprint.

Facilitating the Five Scrum Events

Facilitate the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective, keeping each within its timebox and focused on progress toward the Sprint Goal.

Managing Scrum Artefacts and Commitments

Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and uphold quality.

Serving as a Servant Leader

Practise servant leadership across the three service areas of the Scrum Master role, coaching the team, supporting the Product Owner and helping the wider organisation adopt Scrum and remove impediments.

Certified ScrumMaster (CSM) Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

CSM Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Zambia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official Scrum Alliance International-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

CSM Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Zambia seeking to strengthen Agile delivery and team collaboration across the organisation.

Official Scrum Alliance International-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

CSM Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Zambia for professionals seeking individualized support and focused learning guidance.

Official Scrum Alliance International-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

CSM Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

ZMW 12690

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Zambia option enables professionals to participate from any location.

Official Scrum Alliance International-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis Learning for CSM Certification Training in Zambia

Trusted by Professionals and Teams

Invensis Learning delivers structured CSM training for professionals and organisations across Zambia who want to build agile delivery capability and earn the world's most recognised Scrum Master credential. As a Scrum Alliance Registered Education Provider, our programmes combine a Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. Whether you are enrolling as an individual or planning team training, Invensis Learning, a trusted CSM training company in Zambia, provides a professional learning experience built around practical understanding, real-world application and clear certification outcomes.

Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
Course materials aligned to the official Scrum Alliance CSM Learning Objectives
Experienced, accredited trainers with real agile delivery expertise
Flexible live virtual and classroom formats for individuals and teams
Industry-driven case studies on facilitation, coaching and impediment removal
Two-year Scrum Alliance membership included on completing the course
Guidance on earning SEUs to renew your CSM every two years
ISO 9001:2015 and ISO 27001:2022 certified training operations

50+

Industries Served

1-to-1

Doubt-Clearing Sessions

60+

Global Course Portfolio

100+

Countries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

CSM Training Locations in Zambia

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

CSM Training Location in Zambia

Radisson Blu, 19029, Great East Road, Kalundu, Lusaka, Lusaka District, Lusaka Province, Zambia

CSM Training Location in Zambia

Taj Pamodzi Hotel Lusaka, Zambia

Corporate CSM Training in Zambia

Upskill Your Delivery Team

Suitable for small, medium and large delivery teams
Customised schedules based on team availability
Flexible delivery through onsite, live virtual or blended formats
Certified Scrum Trainer with real agile delivery experience
Role-based, industry-relevant examples for stronger application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Zambia and global locations

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Certified ScrumMaster (CSM) Training in Zambia

Frequently Asked Questions

Here's everything you may ask...

Yes. The CSM is the world's most widely recognised Scrum Master credential, valued by agile employers across Zambia's telecom, banking, fintech and mining sectors. It opens roles from Scrum Master and Product Owner to Agile Delivery Lead, where certified professionals are in growing demand.

Certified ScrumMaster Certification Training in Zambia

What Is the CSM Certification and Who Is It For?

What's Included in Your CSM Training

Key Highlights

CSM Certification Eligibility in Zambia

Why Earning Your CSM Pays Off

CSM Exam Format in ZambiaWhat to expect on exam day

CSM Certification Cost in Zambia

Who Should Take CSM Training in Zambia?

Where a CSM Can Take Your Career in Zambia

SECTORS HIRING

GROWTH TRENDS

Market Forces Driving Scrum Demand in Zambia

Digital Delivery Outpacing Discipline

Fintech Scaling Under Pressure

Agile Skills Gap

Copper-Sector Modernisation

Public-Sector Digital Programmes

Distributed and Hybrid Teams

Your Career Before and After CSM,

And Where the Credential Takes You

How to Get CSM Certified in Zambia

Enrol in the 2-Day CSM Course

Attend and Participate in the Full Course

Receive Your Scrum Alliance Test Invitation

Take the CSM Test

Accept the License Agreement and Earn CSM

Maintain Your Credential

Module 2: The Three Roles in Scrum

Module 3: Scrum Ceremonies

Module 4: Scrum Artifacts

Module 5: Sprint Execution

Module 6: Daily Scrum and Sprint Retrospective

Module 7: Definition of Done (DoD) and Acceptance Criteria

Module 8: Definition of Ready

Module 9: Release Planning

Module 10: Sprint Burndown Chart

Module 11: Release Burn-Up Chart

Module 12: Product Planning

Module 13: User Stories

Module 14: Agile Estimation

Module 15: Planning Poker

Course Curriculum

Module 1: Agile and Scrum Overview

The Scrum Skills You Will Build

Scrum Theory and Empiricism

Living the Five Scrum Values

Building Effective Scrum Teams

Facilitating the Five Scrum Events

Managing Scrum Artefacts and Commitments

Serving as a Servant Leader

Certified ScrumMaster (CSM) Training Modes

CSM Classroom Training

CSM Corporate Group Training

CSM Focused 1-to-1 Training

CSM Live Virtual Training

Why Choose Invensis Learning for CSM Certification Training in Zambia

CSM Training Locations in Zambia

Corporate CSM Training in Zambia

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Frequently Asked Questions

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