IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Canada for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIT Service Management (ITSM) skills are in high demand in Canada's growing technology industry. ITSM refers to the set of policies, processes, and procedures used to design, deliver, manage, and improve IT services. Professionals in Canada's IT industry need a deep understanding of ITSM best practices to manage IT services effectively. ITSM skills include incident management, problem management, change management, service level management, and configuration management, among others. ...Read More
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