Built Around the Latest Exam
Built for IT and business professionals across Basel's pharma, banking and technology employers, this instructor-led programme builds practical service management capability and readies you for the AXELOS ITIL 5 Foundation exam delivered by PeopleCert, in flexible online (live virtual) and classroom formats.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
10 enrolled this week
Want to Train Your Team?
Starts from
CHF 1130
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Basel, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals build practical service management capability and prepare for the PeopleCert exam. The course suits service desk staff, analysts, project members, developers and managers who want to run IT services to a recognised framework. Whether you are starting in IT support, moving into a service role, or working in pharma, banking or technology in Basel, this training builds capability that maps to real hiring needs.
If you want a recognised first credential in IT service management, ITIL 5 Foundation is a clear path forward. You gain framework knowledge, structured exam preparation and a credential employers value across sectors and regions.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management by equipping IT and service teams with a shared framework and practical skills. It can be delivered for service desks, operations teams or wider digital functions. For employers connecting IT delivery to strategy and improving day-to-day service quality, this training provides a scalable, flexible solution.
If your teams handle incidents, changes and requests without a common approach, ITIL 5 Foundation group training creates a shared service language. Teams gain a standardised way to manage value, quality and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has quickly become a sought-after marker of modern IT service management across Basel, valued by the pharma, banking, chemicals and technology employers that anchor the region's economy. As life sciences firms digitise research and banks tighten operational resilience, employers want professionals who can run services to a recognised framework. Demand spans the ladder, from Service Desk Analyst to IT Service Manager, and here is what the Basel market is showing right now.
ITIL 5 Foundation is more than a certificate. It is a practical foundation for a service management career in one of Europe's strongest IT job markets. Start your ITIL journey today.
Your Basel Career TransformationBasel's IT job market is expanding with pharma digitalisation, banking modernisation and a deep talent shortage, and employers increasingly separate professionals who run services to a recognised framework from those who do not. Here is which side of that line ITIL 5 Foundation puts you on.
Sources: Glassdoor, PayScale, SalaryExpert (Switzerland) 2026.
The ITIL V5 Foundation certification path in Basel is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
100% Secure and Safe download
Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
100% Secure and Safe download
This ITIL 5 Foundation training builds awareness-level command of the modern ITIL framework. By the end you can describe how organisations create value through digital products and services and run them across the full lifecycle, ready for the PeopleCert exam.
What you will learn in ITIL 5 Foundation starts here: how digital products and services create value, how continual improvement is embedded throughout, and how the product and service lifecycle is managed from end to end.
Learn how value is co-created with consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, and apply the four dimensions for a holistic view of service management.
Explore how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system.
Apply the guiding principles, including focus on value, start where you are, progress iteratively with feedback, and keep it simple and practical, to real digital service decisions.
Understand the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.
Get to grips with ITIL's management practices, continual improvement and value stream mapping, so you can help teams work consistently and improve services over time.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
https://media.invensislearning.com/training-options-corporate.webp
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
https://media.invensislearning.com/training-options-corporate.webp
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CHF 1130
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations across Basel that want to build modern service management capability and prepare for the PeopleCert exam. Our programmes combine experienced, accredited instructors, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you can rely on a trusted ITIL Version 5 Foundation training company in Basel for a professional learning experience built around practical understanding, real-world application and measurable outcomes.
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Basel
Hotel Les Trois Rois, Blumenrain 8, 4001 Basel, Switzerland
ITIL Version 5 Foundation Training Location in Basel
Hotel Basel, Münzgasse 12, 4001 Basel, Switzerland
Leading Organisations
Cleared the Exam and Use It Daily
"The training made the ITIL Value System and the guiding principles genuinely clear, not just theory. The mock exams matched the real 40-question paper closely, and I passed comfortably and now use the language with my service desk every day."
Lukas Brunner
IT Service Desk Lead
0/0
Beginner Friendly and Practical
"I came in with no formal ITIL background and the trainer built every concept from the ground up. The four dimensions and the lifecycle finally clicked, and the certification helped me move into a stronger IT support role."
Sophie Keller
IT Support Analyst
0/0
Clear, Flexible and Relevant
"Well structured sessions with good real-world examples. The continual improvement and value co-creation topics changed how I think about coordinating IT work, and the live virtual format fit around my schedule in Basel."
Andrea Meier
Project Coordinator
0/0
A Shared Framework for Our Team
"We trained our operations team and now everyone shares the same ITIL vocabulary for incidents and changes. Handovers are smoother and our reporting to the business has improved. The corporate delivery was well organised and tailored to our pharma environment."
Daniel Frei
IT Operations Manager, Pharmaceuticals
0/0
Consistent Training That Scaled
"As an L&D lead I needed consistent, accredited training across several IT teams. Invensis Learning delivered flexible schedules and practical content, and the standardised service management approach is already showing in our service quality."
Nadia Huber
Learning and Development Manager, Financial Services
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any stage.