Is the ITIL 4 Foundation certification worth it for professionals in Nanjing?

Yes. ITIL is a widely recognised IT service management framework, and certified professionals report a pay uplift of around 20% on average. With Nanjing's Software Valley expanding cloud and DevOps adoption, the credential helps you stand out for service desk, support and operations roles.

Is ITIL 4 Foundation recognised in Nanjing and across China?

Yes. ITIL 4 is a globally recognised framework valued by employers across China, including software, telecom, cloud and BFSI organisations in Nanjing and the wider Yangtze River Delta that are scaling their IT service management practices.

Do I need any prior experience or prerequisites?

No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. It is designed as an introduction to ITIL 4, so you can start regardless of your current IT background or experience level.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through PeopleCert or by passing a higher ITIL 4 qualification before it expires.

What is included in the ITIL 4 Foundation course fee?

The training fee typically includes accredited courseware, instructor-led sessions, practice questions, mock exams and learner support. Inclusions vary by format, so request a quote to see exactly what your chosen option covers.

How much does ITIL 4 Foundation training cost in Nanjing?

Training fees vary by format and inclusions, so pricing is available on request. Live virtual and corporate options are quoted separately. Speak with a learning advisor for a tailored quote for Nanjing.

Is the exam fee included in the training price?

The PeopleCert exam fee may be bundled or billed separately depending on the package you choose. Exam pricing varies by region and channel, so confirm the current fee when you request a quote.

Do you offer group or corporate discounts for ITIL 4 training?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desk and digital teams. Contact us for a group quote.

What payment methods and instalment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is a closed-book, multiple-choice examination based on the official ITIL 4 Foundation syllabus from AXELOS and PeopleCert. It tests your knowledge and comprehension of ITIL 4 key concepts.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and lasts 60 minutes. The pass mark is 65%, which means you need 26 of the 40 questions correct.

What is the passing score for the ITIL 4 Foundation exam?

You need to score 65%, or 26 out of 40 questions correct, to pass. Structured preparation across all nine syllabus areas is the best way to reach this comfortably.

What if I do not pass on the first attempt?

You can resit the exam through PeopleCert. Our preparation includes mock exams and practice questions to help you build readiness and reduce the chance of needing a retake. Verify current resit policies with PeopleCert.

How do I book and sit the ITIL 4 Foundation exam?

The exam is delivered by PeopleCert, either online proctored from home or office through PeopleCert online proctoring, or at an authorised test centre. You can schedule it once you are ready, and our team can guide you through the booking steps.

What topics does the ITIL 4 Foundation training cover?

The training covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the service value chain, key ITIL practices, continual improvement, SLAs and key metrics.

Can a beginner take this course without an IT background?

Yes. ITIL 4 Foundation is an entry-level course with no prerequisites. The training builds concepts step by step, so beginners and experienced IT staff alike can follow it and prepare for the exam.

What learning resources and materials are provided?

You receive accredited ITIL 4 courseware, practice questions, mock exams and supporting study materials. These help you understand each syllabus area and prepare confidently for the Foundation exam.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams that mirror the real format, helping you identify weak areas and build exam readiness before your attempt.

Is the courseware aligned with the latest ITIL 4 syllabus?

Yes. The courseware is aligned to the current ITIL 4 Foundation syllabus from AXELOS and PeopleCert, covering the Service Value System and the ITIL 4 service management approach.

How do I enrol in the ITIL 4 Foundation course in Nanjing?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

What training formats are available?

We offer online (live virtual) instructor-led training and customised corporate group training. You can choose the format that best fits your schedule and learning preference in Nanjing.

How soon can I start the ITIL 4 Foundation training?

New batches run regularly across flexible schedules. Check the upcoming schedules or speak with a learning advisor to find the next available cohort that suits you.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 4 Foundation Certification Training in Nanjing

From Study to Certified

Master the world's leading IT service management framework with AXELOS-aligned, instructor-led ITIL 4 Foundation training built for Nanjing's IT and business professionals. Learn the Service Value System, guiding principles and core practices, and prepare with confidence for the ITIL 4 Foundation exam in flexible live virtual and corporate formats that fit working schedules.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

33 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Nanjing

Starts from

CNY 9430

What Is the ITIL 4 Foundation Certification?

Your Entry into Modern ITSM

The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 service management scheme, created by AXELOS and examined by PeopleCert. It introduces an end-to-end operating model for creating, delivering and continually improving tech-enabled products and services. ITIL 4 Foundation certification training in Nanjing helps IT and business professionals master this globally recognised framework and prepare with confidence for the 40-question Foundation exam.

Nanjing's Software Valley is home to more than 4,800 software enterprises and a deep pool of IT talent, so employers increasingly value a shared service management language. This entry-level credential suits service desk staff, support engineers, IT operations teams and anyone moving into IT service management, with no prior experience required.

Delivered in live virtual and corporate formats by experienced trainers, the programme connects ITIL concepts to real workplace decisions. Start your ITIL 4 journey with Invensis Learning and build a foundation that scales toward higher Managing Professional and Strategic Leader qualifications.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlights

of the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Nanjing designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification programme in Nanjing
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Nanjing

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Nanjing
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Nanjing
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 4 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in Nanjing

Do You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why ITIL 4 Foundation Is Worth Earning

Outcomes for Professionals and Teams

For Individuals

ITIL 4 Foundation training builds the IT service management knowledge that employers across Nanjing's technology sector increasingly expect. The credential suits service desk analysts, support engineers, IT operations staff and professionals moving into ITSM roles. Whether you are formalising your service management skills, switching into IT, or supporting cloud and DevOps delivery, this programme gives you a recognised, transferable foundation.

If you want to prove your service management capability with a credential employers recognise worldwide, ITIL 4 Foundation is a clear first step. You gain framework knowledge, exam readiness and a structured route toward advanced ITIL qualifications.

Earn a globally recognised, entry-level ITSM credential governed by AXELOS
Speak the common service management language used across modern IT teams
Stand out for service desk, support and IT operations roles across Nanjing
Apply the seven guiding principles to everyday workplace service decisions
Open a clear path to higher ITIL 4 Managing Professional and Strategic Leader qualifications
Start with no prerequisites, whatever your current IT background
Prepare for the 40-question Foundation exam with structured, instructor-led guidance

For Organizations

ITIL 4 group training helps organisations build consistent service management capability by equipping teams with a shared framework and practical practices. The training can be delivered for IT operations, service desk and digital teams. For organisations scaling cloud adoption and managed services across the Yangtze River Delta, this training provides a flexible, standardised way to raise service quality.

If your teams handle incidents and changes inconsistently across tools and suppliers, ITIL 4 group training creates a common service management language. Teams gain a shared approach to value, governance and continual improvement.

Standardise IT service management practices across teams and suppliers
Improve incident, problem and change handling to reduce downtime
Align IT delivery with business value using the ITIL Service Value System
Build a shared ITSM vocabulary across distributed and multi-vendor teams
Support cloud, DevOps and digital transformation with mature service practices
Upskill whole teams through flexible live virtual or onsite delivery
Embed a culture of continual improvement and measurable service quality

ITIL 4 Foundation Exam Format in NanjingWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite

ITIL 4 Foundation Certification Cost in Nanjing

The total cost of getting ITIL 4 Foundation certified in Nanjing includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Nanjing delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Nanjing is CNY 9430

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL 4 Foundation certificate valid for 3 years (renew with 60 CPD points via PeopleCert Plus or another course in the same product suite)

IT Service Management Careers in Nanjing

Why Earn the Credential?

ITIL 4 Foundation has become a baseline credential for IT service roles across Nanjing, valued by software, telecom, cloud and BFSI employers in Software Valley and the wider Yangtze River Delta. As enterprises expand cloud adoption and integrate ITSM with DevOps, professionals who understand the framework are increasingly sought after. Demand spans service desk and support roles up to IT service delivery and operations management, and here is what the local market is telling us right now.

¥288,709

Average IT Manager salary, China

per year, PayScale 2026

¥450,988

Senior IT Manager salary, China

8+ years, PayScale 2026

~20%

Reported ITIL pay uplift

industry estimate, verify

4,800+

Software enterprises, Nanjing

Nanjing Software Valley

SECTORS HIRING

—Software and IT Services (Nanjing Software Valley)
—Telecommunications and Networking R&D
—Cloud, Data Centre and Managed Services
—Banking, Financial Services and Insurance
—Electronics and Smart Manufacturing
—Government, Smart City and Public Sector

GROWTH TRENDS

—Made in China 2025 and smart-city programmes driving ITSM demand
—Over 69% of Chinese enterprises expanding cloud ITSM usage
—ITSM platforms integrating with DevOps for agile service delivery
—Nanjing Software Valley scaling past 4,800 software enterprises
—Talent subsidies under Nanjing's 321 Plan attracting IT professionals
—Service quality and automation pressure raising demand for ITIL skills

Sources: PayScale, SalaryExpert, Glassdoor (China) 2026; China (Nanjing) Software Valley / Invest Nanjing; Mordor Intelligence and SNS Insider ITSM market 2026.

Designation

ITIL 4 Foundation Certified Professionals in Nanjing : Salary Insights and Trends

Hiring Companies in Nanjing

¥84K

Min

¥120K

Average

¥180K

Max

PayScale · Paylab (China) 2026

HuaweiZTEiSoftStoneDell

Source: Huawei · ZTE · iSoftStone · Dell

Market Forces Driving ITSM Demand in Nanjing

Cloud and DevOps Scale-Up

More than 69% of Chinese enterprises are expanding cloud ITSM, and platforms now integrate with DevOps. Teams need the ITIL service value system to manage fast-moving service lifecycles with agility.

ITIL 4 builds service value and practice skills

Service Quality Gap in Fast Growth

Nanjing Software Valley hosts over 4,800 software firms growing at speed, yet service desk and incident handling often vary by team. ITIL 4 practices bring the consistency employers now expect.

ITIL 4 standardises incident and change practices

Made in China 2025 Digital Push

National digital transformation and smart-city programmes are accelerating ITSM adoption across China. Organisations need professionals who can connect IT services to measurable business outcomes.

ITIL 4 aligns IT delivery to business value

Multi-Supplier IT Environments

Managed services and outsourcing across the Yangtze River Delta create complex multi-vendor estates. The four dimensions of service management help teams govern partners and suppliers coherently.

ITIL 4 builds the four dimensions and partner skills

Certified ITSM Talent Shortage

Demand for service management skills is rising faster than the supply of credentialed talent. An entry-level, globally recognised ITIL qualification makes candidates stand out to local employers.

ITIL 4 Foundation helps candidates stand out

Cost and Risk Pressure on IT

Enterprises face pressure to cut downtime, automate routine work and prove IT value. ITIL 4 continual improvement and key metrics give teams the tools to optimise services and control risk.

ITIL 4 builds continual improvement skills

Sources: Mordor Intelligence and SNS Insider ITSM market 2026; China (Nanjing) Software Valley / Invest Nanjing; China Briefing 2026.

ITIL 4 Foundation is more than a certificate. It is a shared language that helps IT teams deliver value reliably. Join professionals in Nanjing building modern service management skills. Start your journey today.

Your Nanjing Career Transformation

Where You Stand Today,

And Where ITIL 4 Foundation Takes You

Nanjing's IT market is expanding with cloud adoption, DevOps and national digital transformation, and employers increasingly separate professionals who understand service management from those who do not. Here is which side of that line you want to be on.

Today

Limited leverage to move beyond ad hoc IT support work

After ITIL 4

Service desk and support roles in Nanjing open up as you prove ITSM capability

Today

Shortlisted less often for roles that list ITIL as preferred

After ITIL 4

Eligible for service delivery and IT operations roles across software, telecom and BFSI

Today

Capable in support, but missing the framework employers ask for

After ITIL 4

Fluent in the Service Value System and core practices employers adopt

You earn your ITIL 4 Foundation

Before

Service management skills picked up on the job, with nothing to prove them

Now you have

A globally recognised AXELOS service management credential employers value

Before

Each team handling incidents and changes in its own inconsistent way

Now you have

A shared ITIL vocabulary for incidents, changes and service value

Before

No structured progression beyond your current support or ops role

Now you have

A clear route toward Managing Professional and Strategic Leader paths

Before

Reacting to issues without a framework to guide the response

Now you have

Confidence to apply guiding principles to real service decisions

"The gap between keeping IT running and managing services for value is increasingly a recognised framework, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: PayScale, SalaryExpert, Glassdoor (China) 2026.

How to Get ITIL 4 Founfdation Certified in Nanjing

Step-by-Step Certification Process

The ITIL 4 Foundation certification path in Nanjing is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test centre.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculum

of the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organisations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

100% Secure and Safe download

The Service Management Skills You Will Build

Skills Covered in ITIL 4 Foundation

ITIL 4 Foundation training gives you a practical command of modern IT service management, from the Service Value System to the practices teams use every day. By the end of the programme you can speak the language of ITIL and apply its concepts at work.

Service Management Foundations

In ITIL 4 Foundation you will learn how modern service management creates value, defining services, products and stakeholders, and explaining value co-creation, utility and warranty.

The ITIL Service Value System

Understand how the Service Value System brings together guiding principles, governance, the service value chain, practices and continual improvement to enable end-to-end value.

Applying the Seven Guiding Principles

Use principles such as focus on value, start where you are, and progress iteratively with feedback to adopt and adapt ITIL practices in your own context.

The Four Dimensions of Service Management

Balance organisations and people, information and technology, partners and suppliers, and value streams and processes to deliver services holistically.

Core ITIL Management Practices

Explore key practices including incident management, problem management, change enablement, service desk and service level management at Foundation level.

Continual Improvement and Key Metrics

Apply the continual improvement model and learn how SLAs, metrics and KPIs measure and drive better service performance over time.

Who Should Take

ITIL 4 Foundation Certification Training in Nanjing?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

CNY 9430

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Choose Invensis Learning in Nanjing

Accredited, Expert-Led Exam Prep

As a trusted ITIL 4 Foundation training company in Nanjing, Invensis Learning delivers structured ITIL 4 Foundation training for professionals and organisations building modern IT service management capability. Our programmes combine experienced, accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual learner or plan group training for your team, Invensis Learning provides a professional learning experience designed around practical understanding, real-world application and exam success.

Accredited training aligned to AXELOS and PeopleCert ITIL 4 standards
Experienced, certified trainers with real IT service management experience
Flexible formats for individuals, working professionals and corporate teams
Online (live virtual) instructor-led training that fits Nanjing schedules
Structured courseware, practice questions and mock exams for exam readiness
Dedicated learner support before, during and after the training
Scalable delivery for local, regional and global teams
ISO 9001:2015 and ISO 27001:2022 certified training operations

60+

Certification Courses

50,000+

Professionals Trained

121K+

Expert Training Hours

100+

Countries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in Nanjing

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Nanjing

The Westin Nanjing Resort & Spa, Nanjing

ITIL 4 Foundation Training Location in Nanjing

Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China

Corporate ITIL 4 Training for Teams

Upskill Your Whole IT Team

Suitable for small, medium and large IT teams
Customised schedules based on team and shift availability
Flexible delivery through onsite, live virtual or hybrid formats
Experienced trainers with real IT service management expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across Nanjing and global locations

What Our Learners Say

Passed on My First Attempt

"The trainer made the Service Value System and guiding principles easy to follow, and the mock exams matched the real test well. I passed the ITIL 4 Foundation exam on my first attempt and now use the practices on the service desk every day."

Li Wei

IT Support Engineer

Practical and Well Structured

"Clear, practical sessions on incident, problem and change practices. I finally have a shared language to use with developers and operations, which has made our handovers far smoother."

Chen Min

Service Desk Team Lead

Flexible and Relevant to My Role

"I joined the live virtual sessions around my work schedule. The continual improvement model and the four dimensions gave me a framework I now apply when planning service changes."

Zhang Hao

IT Operations Analyst

Standardised Practices Across Our Teams

"We trained our support and operations teams together, and the standardised ITIL practices have reduced rework and improved how we report on service quality. The corporate delivery was well coordinated."

Wang Jun

IT Service Delivery Manager, Software Sector

Smooth Rollout for a Distributed Team

"As an L&D lead, I needed a provider that could upskill a distributed team on a shared framework. The tailored schedule and accredited courseware made it easy to roll out, and the team now shares one service management vocabulary."

Sun Lei

Learning and Development Manager, Telecom Sector

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We also deliver ITIL 4 Foundation Certification Training across multiple cities

Invensis Learning delivers industry-leading ITIL 4 Foundation training solutions tailored for individuals and organizations.

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Foundation

ITIL 4 Foundation Training in Nanjing

Frequently Asked Questions

Here's everything you may ask...

ITIL 4 Foundation is the entry-level qualification in the ITIL 4 service management scheme from AXELOS, examined by PeopleCert. It is designed for IT and business professionals who want to understand modern service management, including service desk, support, operations and ITSM team members.

Related Search Terms

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ITIL 4 Foundation Certification Training in Nanjing

What Is the ITIL 4 Foundation Certification?

Key Highlights

ITIL 4 Foundation Certification Eligibility in Nanjing

Why ITIL 4 Foundation Is Worth Earning

ITIL 4 Foundation Exam Format in NanjingWhat to expect on exam day

ITIL 4 Foundation Certification Cost in Nanjing

IT Service Management Careers in Nanjing

SECTORS HIRING

GROWTH TRENDS

Market Forces Driving ITSM Demand in Nanjing

Cloud and DevOps Scale-Up

Service Quality Gap in Fast Growth

Made in China 2025 Digital Push

Multi-Supplier IT Environments

Certified ITSM Talent Shortage

Cost and Risk Pressure on IT

Where You Stand Today,

And Where ITIL 4 Foundation Takes You

How to Get ITIL 4 Founfdation Certified in Nanjing

Enrol in the 2-Day ITIL 4 Foundation Course

Complete the Accredited Training

Prepare with Practice Resources

Sit the ITIL 4 Foundation Exam

Earn Your ITIL 4 Foundation Certificate

Maintain and Progress Your Certification

Module 2: The Four Dimensions of Service Management

Module 3: The ITIL Service Value System (SVS)

Module 4: The Seven Guiding Principles

Module 5: The Service Value Chain

Module 6: ITIL Practices Overview

Module 7: Key ITIL Practices in Detail

Course Curriculum

Module 1: Service Management Key Concepts

The Service Management Skills You Will Build

Service Management Foundations

The ITIL Service Value System

Applying the Seven Guiding Principles

The Four Dimensions of Service Management

Core ITIL Management Practices

Continual Improvement and Key Metrics

Who Should Take

ITIL 4 Foundation Training Modes

ITIL 4 Foundation Classroom Training

ITIL 4 Foundation Corporate Group Training

ITIL 4 Foundation Focused 1-to-1 Training

ITIL 4 Foundation Live Virtual Training

Why Choose Invensis Learning in Nanjing

ITIL 4 Foundation Training Locations in Nanjing

Corporate ITIL 4 Training for Teams

What Our Learners Say

Enquire with us now

Request Training Details

We also deliver ITIL 4 Foundation Certification Training across multiple cities

Explore Our Other Course Categories

Other Related Courses

ITIL Version 5 Foundation Training in Nanjing

VeriSM™ Foundation Training in China

ITIL (Version 5) Foundation Bridge Training in Nanjing

SIAM Foundation Training in China

SIAM Professional Training in China

ITIL 4 Foundation Training in Nanjing

Frequently Asked Questions

What is the ITIL 4 Foundation certification and who is it for?

Is the ITIL 4 Foundation certification worth it for professionals in Nanjing?

Is ITIL 4 Foundation recognised in Nanjing and across China?

Do I need any prior experience or prerequisites?

How long is the ITIL 4 Foundation certification valid?

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