ITIL 4 Foundation Training and Certification Course in Munich, Germany

Invensis Learning's ITIL 4 Foundation Training Course in Munich is delivered by highly qualified trainers with extensive experience. Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation.

ITIL 4 Foundation is an entry-level service management certification course that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this training will receive a copy of the course material and 16 PDUs certificate.

We deliver ITIL 4 Foundation Training through classroom and live online classroom modes. Enroll now and gain this ITIL 4 Foundation certification in Munich today.

ITIL 4 Foundation Training in Munich, Germany

Training Modes

- Instructor-led Classroom Training (   view training dates and cost )

- Instructor-led Online Training ( view training dates and cost )

- On-site Group Training  request for more information )

- Focused 1-to-1 Training

Areas of Study

- Key concepts and guiding principles of the ITIL 4 framework

- Understand the Service Value system and the four dimensions of Service Management

- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean

- ITIL management practices, and more

ITIL 4 Foundation Training Schedule Click here to view the ITIL 4 Foundation training Schedule in Munich 
ITIL 4 Foundation Course Duration

2 days (View daywise training agenda )

ITIL 4 Foundation Training Course Syllabus
  • Introduction
  • Key Concepts of Service Management
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • ITIL Management Practices
 Download detailed Course Syllabus (PDF)
Admission Requirements

There are no pre-requisite criteria for taking the ITIL 4 Foundation certification examination.

ITIL 4 Foundation Exam Format
  • Multiple choice examination questions
  • 40 questions
  • 65% required to pass
  • 60 minutes’ duration
  • Closed book
ITIL 4 Foundation Training Fees
  • The ITIL 4 Foundation Online Training cost in Germany is EUR 1135
 Click here to view the ITIL 4 Foundation Training Schedule in Munich
Who should Attend ITIL 4 Foundation Certification training

Job roles that can benefit from ITIL 4 Foundation training course in Munich include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders
Accreditation AXELOS Certified Partner ITIL Training Organization

All Upcoming ITIL 4 Foundation Training in Munich, Germany

Invensis Learning ITIL 4 Foundation Training Course Features

  • Interactive instructor-led ITIL 4 Foundation training
  • Highly qualified, certified, and accredited trainers
  • ITIL 4 Foundation course adhered to global standards
  • Study Guide prepared by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • Achieve 16 PDUs Certificate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

ITIL 4 Foundation Certification Course Syllabus

 

In this module, participants will learn about IT Service Management in the modern world, about ITIL 4, and the structure and benefits of the ITIL 4 framework.

In this module, participants will understand value and value co-creation, service providers, service consumers, organizations, products and services, service relationships, outcomes, costs, and risks.

In this module, participants will learn about organizations and people, IT, partners and suppliers, value streams and processes, and external factors.

This module covers topics on service value system overview, the ITIL guiding principles, governance, service value chain, and continual improvement.

In this module, participants will learn about general management practices, service management practices, and technical management practices.

ITIL 4 Foundation Training Agenda

The daily agenda of the 2-day ITIL 4 Foundation Training is detailed below:

    • Introduction
    • Key Concepts of Service Management
    • The Four Dimensions of Service Management
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
    • ITIL Service Value System
    • ITIL Management Practices
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review

FAQs on ITIL 4 Foundation Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your ITIL 4 Foundation training, you will receive:

  • Hard copy/soft copy of the course material
  • ITIL 4 Foundation syllabus
  • ITIL 4 Foundation exam (optional)
  • Achieve 16 PDUs certificate

At Invensis, we provide ITIL 4 Foundation training in Munich in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

The existing version of ITIL is known as ‘V3’. Whereas the new ITIL update happening in Q1 of 2019 is known as ITIL 4 and not ITIL V4. As there is a complete change of framework which integrates the best practices of Agile, DevOps, and Lean. Also, the name reflects the role ITIL 4 will play in supporting individuals and organizations to navigate the Fourth Industrial Revolution.

Yes, the examination fee is included in the course fee.

The ITIL 4 Foundation credential is valid for the lifetime of an individual

Yes, Invensis Learning is a PeopleCert Accredited Training Organization (A.T.O) for providing ITIL 4 Foundation Training and Certification course worldwide.

AXELOS is the governing body for ITIL 4 Foundation course. PeopleCert provides accreditation for the course.

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Munich is one of the largest cities in Germany and the capital of the state of Bavaria. Spread over 300 sq. km just north of the Bavarian Alps, Munich is home to over 1.5 million people. Munich grew rapidly in the 2nd half of the 20th century and is now one of the most prosperous cities in Germany. The city has a diverse population, with over 37% the population being of foreign origin.

Munich is a leading center for art, technology, finance, culture, education, and tourism. Munich is home to major universities such Technische Universität München (TUM), Bundeswehr University Munich and Ludwig Maximilian University (LMU). Munich’s €146 billion GDP contributes significantly to Germany’s economy. Munich has the highest employment rate among major German cities, with over 97% of the population being employed. The largest employers in Munich are BMW, Siemens, MAN, Linde, Munich Airport, Allianz, Stadtsparkasse München, and Munich.

The highest average salary in Munich for professionals in Project Management is €101,167, ITSM is €118,612, and Quality Management is €113,027. Whereas a senior project manager with PMP certification the salary goes up to €124,645, with ITIL certification it goes up to €137,217, and with Six Sigma certification, it goes up to €135,076.

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