Is ITIL 5 Foundation worth it for professionals in Munich?

Yes. ITIL 5 Foundation is widely recognised by Munich's automotive, insurance, industrial and IT services employers, who run large digital service operations. With Germany facing an IT skills shortage, certified service management knowledge strengthens your CV and career options.

Why choose Invensis Learning for ITIL 5 Foundation training?

Invensis Learning is an accredited provider offering syllabus-aligned courseware, experienced trainers, flexible delivery and full PeopleCert exam preparation, helping you move from learning to certification with a clear, supported path.

Are there any prerequisites for ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone. No prior ITIL or IT service management experience is required, which makes it an ideal entry point into the field.

How long is the ITIL 5 Foundation certification valid?

The certification is valid for three years. To keep it current, you renew within each three-year cycle by earning 60 CPD points, as specified by PeopleCert.

Which body governs ITIL 5 Foundation?

ITIL is owned by AXELOS, with examinations delivered by PeopleCert. All syllabus, terminology and exam details for ITIL 5 Foundation come from AXELOS and PeopleCert.

How much does ITIL 5 Foundation training cost in Munich?

ITIL 5 Foundation training fees in Munich vary by format, such as live online or corporate group training. Pricing is available on request, and the PeopleCert exam fee is billed separately. Request a quote to see the option that suits you.

Is the PeopleCert exam fee included in the training price?

Exam pricing is set by PeopleCert and varies by region and channel, so it is usually billed separately from training. Confirm the current exam fee with PeopleCert before booking. Talk to a learning advisor for full details.

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes syllabus-aligned courseware, practice questions, mock exams, learner support and a course completion certificate. Exam preparation guidance is part of the programme.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams. Contact us for a tailored quote for your organisation.

What payment options are available?

We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that works for you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book with 40 multiple-choice, single-answer questions. It is delivered by PeopleCert, either online proctored through OnVUE or at an authorised test centre.

How many questions are on the exam and what is the pass mark?

The exam has 40 questions, and you need 65%, that is 26 correct answers, to pass. You have 60 minutes to complete it.

How long is the ITIL 5 Foundation exam?

You have 60 minutes to answer the 40 questions. The exam is closed book and uses single-answer multiple-choice questions based on the ITIL 5 Foundation syllabus.

How do I take the ITIL 5 Foundation exam?

You can sit the exam online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre. Your trainer can guide you on booking and preparation.

What happens if I do not pass the first time?

You can resit the ITIL 5 Foundation exam with PeopleCert. Our training includes structured practice and mock exams to help you prepare thoroughly and approach your attempt with confidence.

Which edition is the exam based on?

The exam is based on the current ITIL 5 Version 5.0 syllabus published by AXELOS and PeopleCert, covering the ITIL Value System, guiding principles, four dimensions and management practices.

What topics does the ITIL 5 Foundation training cover?

The training covers digital product and service management, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices and continual improvement.

Can a beginner take ITIL 5 Foundation?

Yes. ITIL 5 Foundation is an entry-level certification with no prerequisites, so beginners are welcome. The course is structured to build understanding step by step, with practical examples and support throughout.

What learning materials are provided?

You receive syllabus-aligned courseware, practice questions, mock exams, quizzes and reference materials that map to the ITIL 5 Foundation syllabus and support your exam preparation.

Are there practice tests and mock exams included?

Yes. The programme includes practice questions and full mock exams that mirror the real exam format, helping you identify weak areas and build readiness before your attempt.

Is the courseware aligned to the latest ITIL 5 syllabus?

Yes. The courseware is aligned to the current ITIL 5 Version 5.0 syllabus from AXELOS and PeopleCert, so you study the latest concepts and exam content.

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website, choose your format, and gain access to schedules and courseware. New live online and classroom batches run regularly in Munich. Talk to an advisor to see upcoming dates.

What training formats are available?

We offer live online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

Do you offer weekend or weekday batches?

Yes. We run both weekday and weekend ITIL 5 Foundation batches to suit working professionals in Munich. Check upcoming schedules or ask an advisor about the timing that works best for you.

Can I reschedule or transfer my enrolment?

Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL Version 5 Foundation Certification Training in Munich

Walk Out Certified

Build modern digital service management skills with instructor-led ITIL 5 Foundation training in Munich. Delivered by an experienced ITIL Version 5 Foundation training company, this AXELOS-based programme prepares IT and business professionals to understand the ITIL Value System and pass the PeopleCert exam, in live online and classroom formats that fit Munich's enterprise and industrial teams.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

10 enrolled this week

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Munich

Starts from

EUR 1210

What Is the ITIL 5 Foundation Certification?Your Entry into Digital Service Management

The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme from AXELOS, introducing the core concepts of digital product and service management, the ITIL Value System, and value co-creation in the modern digital era. ITIL Version 5 Foundation certification training in Munich gives IT and business professionals a clear, structured route to this globally recognised credential.

Delivered by Invensis Learning in live online and classroom formats, the programme prepares you for the PeopleCert ITIL 5 Foundation exam while building practical understanding you can apply at work. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, and ITIL's management practices, all aligned to the current ITIL 5 Version 5.0 syllabus.

Munich's automotive, industrial, insurance and IT services employers run large, complex service operations, so professionals who understand modern ITSM are in steady demand. Whether you are starting in IT support, formalising your service management knowledge, or moving into a service governance role, this is a strong first step. Start your ITIL 5 journey with Invensis Learning.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Munich, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Munich designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Munich
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Munich

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Munich
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Munich
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in MunichDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why ITIL 5 Foundation Pays OffA Credential Employers Trust

For Individuals

ITIL 5 Foundation training helps IT and business professionals build a clear understanding of digital product and service management and prepare for the PeopleCert exam. The programme suits service desk staff, support analysts, and anyone moving into IT service management. Whether you are entering IT, formalising existing experience, or working with service teams in automotive, insurance or software, the training builds capability aligned to current industry expectations.

If you want a recognised first credential in IT service management, ITIL 5 Foundation is a practical, accessible path. You gain the concepts, the guiding principles, and the exam readiness that Munich employers value.

Validates your understanding of modern digital service management and the ITIL Value System
Opens entry into IT support, service desk and service management roles across Munich
Builds a shared ITSM vocabulary that improves how you work with teams and suppliers
Provides a globally recognised AXELOS credential that travels across employers and sectors
Gives you the seven guiding principles to make better, value-led decisions at work
Prepares you fully for the PeopleCert ITIL 5 Foundation exam with structured practice
Strengthens your CV in a market where certified IT talent is in short supply
Lays the foundation for higher ITIL 5 qualifications and a service management career

For Organizations

ITIL 5 Foundation group training helps organisations equip teams with a shared, modern approach to digital service management. It can be delivered for IT operations, service desks, or whole departments. For organisations modernising legacy systems and moving to cloud, the training provides a scalable way to align services with strategy and value.

If your teams manage services without a common framework, ITIL 5 Foundation training creates consistency. Staff gain a standardised approach to value co-creation, governance and continual improvement.

Builds a common service management language across IT and business teams
Improves incident, change and service quality through consistent ITIL practice
Connects digital services to real business value and customer outcomes
Supports cloud, automation and modernisation programmes with structured governance
Enables customised training aligned to your service operating model
Standardises ITSM practice across departments and supplier relationships
Offers flexible delivery for teams across Munich and global sites
Strengthens in-house service management capability and staff retention

ITIL V5 Foundation Exam Format in MunichWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Munich

The total cost of getting ITIL V5 Foundation certified in Munich includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Munich delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Munich is EUR 1210

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Why ITIL 5 Is in Demand in MunichJobs, Sectors and Salary Outlook

ITIL 5 Foundation is a trusted marker of service management capability across Munich, valued by automotive, industrial, insurance and IT services employers that run large, complex digital operations. As these organisations modernise legacy systems, move to cloud, and tighten compliance, demand for professionals who can govern services end to end keeps rising. Roles span service desk analyst, incident and change manager, IT service manager and head of IT, and here is what the Munich market is telling us right now.

€72,500

Average IT Service Manager salary, Germany

per year, Glassdoor 2026

€114,500

Head of IT salary, Munich

average, Glassdoor 2026

109,000

Unfilled IT roles in Germany

Bitkom 2025

7.7 months

Average time to fill an IT role

Bitkom 2025

SECTORS HIRING

—Automotive and Mobility Technology
—Industrial and Manufacturing IT
—Insurance and Financial Services
—Semiconductors and Electronics
—IT and Software Services
—Telecommunications and Media

GROWTH TRENDS

—Germany-wide IT skills shortage raising demand for certified talent
—Cloud and infrastructure-as-a-service adoption accelerating ITSM needs
—Legacy modernisation across automotive and manufacturing
—GDPR and sovereign cloud compliance driving structured governance
—Growth in managed services and multi-supplier operations
—AI and automation reshaping service management practice

Sources: Glassdoor, PayScale, SalaryExpert (Germany and Munich) 2026; Bitkom IT skills shortage report 2025.

Designation

ITIL Version 5 Foundation Certified Professionals in Munich : Salary Insights and Trends

Hiring Companies in Munich

€38K

Min

€45K

Average

€55K

Max

Glassdoor · PayScale (Germany) 2026

BMW GroupSiemensAllianzTelefonica

Source: BMW Group · Siemens · Allianz · Telefonica

Market Pressures Fuelling Demand for ITSM Skills in Munich

Germany's IT Talent Shortage

Germany has around 109,000 unfilled IT roles and an average 7.7 months to fill one, so employers prize candidates who can show structured service management knowledge.

ITIL 5 Foundation builds in-demand ITSM skills

Legacy Systems Moving to Cloud

Munich's automotive and manufacturing firms are modernising legacy systems, and that shift needs people who can govern services consistently through constant change.

ITIL 5 Foundation builds modern service governance

Sovereign Cloud and GDPR Compliance

Sovereign cloud and EU data sovereignty rules push organisations to formalise service controls, exactly the structured practice ITIL 5 provides.

ITIL 5 Foundation builds structured service controls

AI and Automation in Service Desks

As teams adopt AIOps and automation, the ITIL principle to optimise and automate helps professionals apply new tools without losing control of value.

ITIL 5 Foundation applies optimise and automate

Complex Multi-Supplier Operations

Large Munich enterprises rely on many partners and suppliers, raising the need for the four dimensions and coordinated, end-to-end service management.

ITIL 5 Foundation builds end-to-end coordination

Pressure to Prove Business Value

Boards expect IT to show measurable value, and ITIL 5 value co-creation gives teams a way to link digital services to real customer and business outcomes.

ITIL 5 Foundation builds value co-creation skills

Sources: Bitkom 2025; Glassdoor, SalaryExpert (Germany and Munich) 2026; industry cloud market reports.

ITIL 5 Foundation is more than a certificate. It is a practical foundation for a service management career. Join professionals across Munich who help their organisations deliver reliable, value-led digital services. Start your journey today.

Your Munich Career Transformation

Your Career Before and After ITIL 5 Foundation

The Shift Munich Employers Notice

Munich's IT market is expanding with cloud adoption, automation and the modernisation of traditional industry, and employers increasingly separate professionals who understand service management from those who do not. Here is which side of that line you want to be on.

Today

Pay limited by the absence of a recognised service management credential

After ITIL 5

IT service management roles in Germany average around €72,500, with senior Munich roles reaching far higher

Today

Passed over for service management roles that list ITIL as preferred

After ITIL 5

Eligible for service desk, service management and operations roles across Munich's top employers

Today

Confident in tasks, but lacking a shared service management framework

After ITIL 5

Fluent in the ITIL Value System, guiding principles and end-to-end service practice

You earn ITIL 5 Foundation

Before

Service knowledge built on the job, with no formal recognition

Now you have

A globally recognised AXELOS credential trusted by Munich and international employers

Before

No clear route into IT service management roles

Now you have

A structured path into service desk, ITSM and service governance roles

Before

Working without a common service management language

Now you have

The principles and practices employers expect from modern service teams

Before

A credential gap when changing employer or sector

Now you have

A portable certification that travels across sectors and regions

"The gap between doing IT work and managing services as value is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, SalaryExpert (Germany and Munich) 2026.

How to Get ITIL V5 Foundation Certified in Munich Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Munich is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

100% Secure and Safe download

Skills You Will Build in ITIL 5 FoundationFrom the Value System to Real Practice

This programme covers the core skills of digital service management. By the end you can explain the ITIL Value System, apply the guiding principles, and describe how products and services create value across their lifecycle. Each topic maps to the current ITIL 5 Foundation syllabus.

Digital Product and Service Management

Explain what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing.

The ITIL Value System

Describe how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one connected system.

The Seven Guiding Principles

Apply principles such as focus on value, start where you are, and optimise and automate to make better, more practical decisions in real digital environments.

The Four Dimensions

Use the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.

The Product and Service Lifecycle

Understand the purpose of each lifecycle activity, from discovery and design to operation, delivery and support, and how they work together to create value.

Management Practices and Improvement

Explore ITIL's management practices, continual improvement and value stream mapping, and how they support consistent, effective ways of working across an organisation.

Who Should TakeITIL V5 Foundation Certification Training in Munich?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1210

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Choose Invensis Learning for ITIL 5 Training in MunichAccredited, Expert-Led and Flexible

A trusted ITIL Version 5 Foundation training company in Munich, Invensis Learning delivers structured ITIL 5 Foundation training for individuals and organisations preparing for the PeopleCert exam. Our programmes combine experienced, accredited trainers, flexible delivery, organised courseware and dedicated learner support. As an ISO 9001:2015 and ISO 27001:2022 certified provider working with leading certification bodies, we give learners in Munich a professional experience built around practical understanding, real-world application and measurable outcomes.

Accredited, experienced trainers with real IT service management background
Flexible formats: live online, classroom and corporate group training
Courseware aligned to the current ITIL 5 Foundation syllabus
Full preparation for the PeopleCert ITIL 5 Foundation exam
Dedicated learner support before, during and after training
Customised schedules for Munich teams and global organisations
ISO 9001:2015 quality and ISO 27001:2022 information security certified
Trusted by professionals and organisations across many industries

50+

Industries Served

1-to-1

Doubt-Clearing Sessions

60+

Global Course Portfolio

100+

Countries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in MunichInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Munich

Mandarin Oriental, Munich Neuturmstraße 1, 80331 München

ITIL Version 5 Foundation Training Location in Munich

Sofitel Munich, Bayerpost, Bayerstraße 12, 80335 München

Corporate ITIL 5 Training in MunichUpskill Your Service Teams

Suitable for small, medium and large IT and service teams
Customised schedules based on your team's availability
Flexible delivery through onsite, live virtual, hybrid or blended formats
Accredited trainers with practical service management expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and support for corporate programmes
Scalable delivery for teams across Munich and global sites

What Our Learners Say

A Clear Framework for Service Desk Work

"The ITIL 5 Foundation course finally gave me a clear framework for the service desk work I already did. The guiding principles changed how I prioritise tickets, and I passed the PeopleCert exam on my first attempt."

Lukas Brandl

IT Support Analyst

0/0

Concepts I Could Apply Straight Away

"The trainer used real examples from industry, which made the four dimensions and the value system easy to apply. I came away able to explain ITSM to my team with confidence."

Sophie Wagner

Service Desk Team Lead

0/0

Accessible and Well Structured

"As someone new to IT service management, I found the course accessible and well structured. The mock questions were close to the real exam and built my confidence ahead of the test."

Daniel Hofmann

Junior IT Service Coordinator

0/0

A Shared Language Across Our Team

"We trained our service desk team with Invensis Learning, and the shared ITIL vocabulary improved how we handle incidents and changes. Delivery was flexible around our shift patterns."

Katharina Vogel

IT Operations Manager, Insurance Sector

0/0

Tailored to Our Operating Model

"The corporate programme was tailored to our operating model. Our teams now apply continual improvement consistently, and onboarding new staff into our service processes is faster."

Markus Lehmann

Head of IT Service Management, Manufacturing

0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

Drop us a query and our learning consultant will reach out to you shortly

Get Course Details & Pricing

Fill out this form and we will respond quickly.

We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

Berlin Bonn Cologne Dortmund Dresden Dusseldorf Essen Frankfurt Hamburg Hanover Karlsruhe Nuremberg Stuttgart

Explore Our Other Course Categories

Agile

Project Management

Quality Management

DevOps

IT Governance

Other Related Courses

Foundation

ITIL 4 Foundation

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS, covering digital product and service management and the ITIL Value System. It is designed for IT and business professionals at any stage who want to understand modern service management.

ITIL Version 5 Foundation Certification Training in Munich

What Is the ITIL 5 Foundation Certification?Your Entry into Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in MunichDo You Qualify for the ITIL V5 Foundation Exam?

Why ITIL 5 Foundation Pays OffA Credential Employers Trust

ITIL V5 Foundation Exam Format in MunichWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Munich

Why ITIL 5 Is in Demand in MunichJobs, Sectors and Salary Outlook

SECTORS HIRING

GROWTH TRENDS

Market Pressures Fuelling Demand for ITSM Skills in Munich

Germany's IT Talent Shortage

Legacy Systems Moving to Cloud

Sovereign Cloud and GDPR Compliance

AI and Automation in Service Desks

Complex Multi-Supplier Operations

Pressure to Prove Business Value

Your Career Before and After ITIL 5 Foundation

The Shift Munich Employers Notice

How to Get ITIL V5 Foundation Certified in Munich Step-by-Step Certification Process

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in ITIL 5 FoundationFrom the Value System to Real Practice

Digital Product and Service Management

The ITIL Value System

The Seven Guiding Principles

The Four Dimensions

The Product and Service Lifecycle

Management Practices and Improvement

Who Should TakeITIL V5 Foundation Certification Training in Munich?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis Learning for ITIL 5 Training in MunichAccredited, Expert-Led and Flexible

ITIL Version 5 Foundation Training Locations in MunichInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

Corporate ITIL 5 Training in MunichUpskill Your Service Teams

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

Explore Our Other Course Categories

Other Related Courses