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Build modern digital service management skills with instructor-led ITIL 5 Foundation training in Munich. Delivered by an experienced ITIL Version 5 Foundation training company, this AXELOS-based programme prepares IT and business professionals to understand the ITIL Value System and pass the PeopleCert exam, in live online and classroom formats that fit Munich's enterprise and industrial teams.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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Starts from
EUR 1210
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Munich, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
A Credential Employers Trust
For Individuals
ITIL 5 Foundation training helps IT and business professionals build a clear understanding of digital product and service management and prepare for the PeopleCert exam. The programme suits service desk staff, support analysts, and anyone moving into IT service management. Whether you are entering IT, formalising existing experience, or working with service teams in automotive, insurance or software, the training builds capability aligned to current industry expectations.
If you want a recognised first credential in IT service management, ITIL 5 Foundation is a practical, accessible path. You gain the concepts, the guiding principles, and the exam readiness that Munich employers value.
For Organizations
ITIL 5 Foundation group training helps organisations equip teams with a shared, modern approach to digital service management. It can be delivered for IT operations, service desks, or whole departments. For organisations modernising legacy systems and moving to cloud, the training provides a scalable way to align services with strategy and value.
If your teams manage services without a common framework, ITIL 5 Foundation training creates consistency. Staff gain a standardised approach to value co-creation, governance and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Jobs, Sectors and Salary Outlook
ITIL 5 Foundation is a trusted marker of service management capability across Munich, valued by automotive, industrial, insurance and IT services employers that run large, complex digital operations. As these organisations modernise legacy systems, move to cloud, and tighten compliance, demand for professionals who can govern services end to end keeps rising. Roles span service desk analyst, incident and change manager, IT service manager and head of IT, and here is what the Munich market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Munich : Salary Insights and Trends
Hiring Companies in Munich
Glassdoor · PayScale (Germany) 2026
Source: BMW Group · Siemens · Allianz · Telefonica
ITIL 5 Foundation is more than a certificate. It is a practical foundation for a service management career. Join professionals across Munich who help their organisations deliver reliable, value-led digital services. Start your journey today.
Your Munich Career TransformationMunich's IT market is expanding with cloud adoption, automation and the modernisation of traditional industry, and employers increasingly separate professionals who understand service management from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Germany and Munich) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Munich is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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From the Value System to Real Practice
This programme covers the core skills of digital service management. By the end you can explain the ITIL Value System, apply the guiding principles, and describe how products and services create value across their lifecycle. Each topic maps to the current ITIL 5 Foundation syllabus.
Explain what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing.
Describe how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one connected system.
Apply principles such as focus on value, start where you are, and optimise and automate to make better, more practical decisions in real digital environments.
Use the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.
Understand the purpose of each lifecycle activity, from discovery and design to operation, delivery and support, and how they work together to create value.
Explore ITIL's management practices, continual improvement and value stream mapping, and how they support consistent, effective ways of working across an organisation.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led and Flexible
A trusted ITIL Version 5 Foundation training company in Munich, Invensis Learning delivers structured ITIL 5 Foundation training for individuals and organisations preparing for the PeopleCert exam. Our programmes combine experienced, accredited trainers, flexible delivery, organised courseware and dedicated learner support. As an ISO 9001:2015 and ISO 27001:2022 certified provider working with leading certification bodies, we give learners in Munich a professional experience built around practical understanding, real-world application and measurable outcomes.
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Over 5000 five star reviews
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Munich
Mandarin Oriental, Munich Neuturmstraße 1, 80331 München
ITIL Version 5 Foundation Training Location in Munich
Sofitel Munich, Bayerpost, Bayerstraße 12, 80335 München
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"Interactive training, hands-on knowledge and great use of visual tools!"
"Nice Experience "
"I loved the course! The instructor was great—they pointed out essential details I should pay attention to and shared some valuable notes that will definitely help me with the upcoming exam."
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
"The Instructor. (Sathish Kumar) He delivers the content that are easy to understand. "
"The trainer has shared simple explanations by providing easy to understand examples when it came to the foundation training and theory. Also, I got a good understanding on what methods should I use when reviewing/ understanding and answering the questions for the Practitioner exam. Overall the 4 days of trainings I believe were fundamentanl in preparing myself for both exams (foundation & practitioner). I feel confident that I got the necessary information to prepare to take the exams. "
"The 1st day was good. But not very satisfied with the 2nd day. "
"Fundamentals session was good. I would prefer a more fast pace."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Germany to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS, covering digital product and service management and the ITIL Value System. It is designed for IT and business professionals at any stage who want to understand modern service management.
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