From Study to Certified
Master modern digital service management with live, instructor-led ITIL 5 Foundation training built for IT and business professionals in Dusseldorf. Learn the ITIL Value System, guiding principles and management practices, then sit the PeopleCert exam with confidence and earn a credential recognised by employers across the region.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
10 enrolled this week
Want to Train Your Team?
Starts from
EUR 1210
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Dusseldorf, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals build modern service management knowledge and prepare for the PeopleCert exam. The course suits service desk staff, analysts, engineers, project members and managers who want a recognised credential. Whether you are entering IT service management, formalising existing experience, or supporting digital transformation in telecom, manufacturing, finance or consulting, this training builds capability aligned to current industry expectations.
If you want to prove your service management skills with a credential employers across Dusseldorf and beyond recognise, ITIL 5 Foundation is a clear first step. You gain practical knowledge, structured exam preparation, and a globally portable qualification.
For Organizations
ITIL 5 Foundation group training helps organisations build modern service management capability by equipping teams with shared knowledge and a common framework. The training can be delivered for IT functions, service desks or wider business units. For organisations modernising service delivery and supporting digital transformation, this training provides a scalable, flexible solution.
If your teams use inconsistent service practices, ITIL 5 Foundation training creates a shared approach to value, governance and continual improvement. Staff gain a standardised way of working that improves service quality and customer outcomes.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is increasingly valued across Dusseldorf's telecom, manufacturing, energy, insurance and IT services employers, who run large, service-critical operations. As organisations modernise service delivery and adopt cloud and AI, credentialed service professionals are in steady demand, from service desk analysts to IT service managers and ITSM leads. Here is what the local market is telling us right now.
ITIL 5 Foundation is more than a credential. It is a practical toolkit for modern service management. Join professionals across Dusseldorf who deliver value and continual improvement. Start your journey today.
Your Dusseldorf Career TransformationDusseldorf's IT and service market is expanding with digital transformation, cloud adoption and telecom investment, and employers increasingly separate professionals with a recognised service framework from those without. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Germany and Dusseldorf) 2026.
The ITIL V5 Foundation certification path in Dusseldorf is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
100% Secure and Safe download
Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
100% Secure and Safe download
ITIL 5 Foundation training teaches the core skills of modern digital service management. By the end of the course you can explain the ITIL Value System, apply the guiding principles, and describe how value is created across the product and service lifecycle.
Explain what distinguishes digital products and services, how value is created in digital environments, and how products and services are managed across their lifecycle.
Describe how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system to create value.
Understand how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability.
Apply a holistic view across organisations and people, value streams and processes, information and technology, and partners and suppliers.
Use the ITIL guiding principles, such as focus on value, start where you are, and keep it simple and practical, to make better service decisions.
Describe the purpose of each lifecycle activity, from discovery and design to operation, delivery and support, and how continual improvement runs throughout.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
https://media.invensislearning.com/training-options-corporate.webp
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
https://media.invensislearning.com/training-options-corporate.webp
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Dusseldorf who want to build modern service management capability and prepare for the PeopleCert exam. Our programmes combine accredited trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support. As a trusted ITIL Version 5 Foundation training company in Dusseldorf, Invensis Learning is committed to your success. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Dusseldorf
Steigenberger Parkhotel Königsallee 1A, 40212 Düsseldorf, Germany
ITIL Version 5 Foundation Training Location in Dusseldorf
Hotel Land Gut Höhne Düsseldorfer Str. 253, 40822 Mettmann Germany
Leading Dusseldorf Employers
Passed the Foundation Exam First Time
"The trainer made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real PeopleCert format, and I passed the Foundation exam on my first sitting."
Lukas Becker
Service Desk Team Lead
0/0
Beginner-Friendly and Practical
"As someone new to service management, I found the course beginner-friendly and well structured. I now understand the four dimensions and the lifecycle, and I use that thinking in my support role every day."
Sophie Wagner
IT Support Analyst
0/0
Up to Date and Well Delivered
"Strong, up-to-date content on ITIL 5 and value co-creation. The live virtual sessions were interactive, and the practice questions helped me focus my revision before the exam."
Jonas Schmidt
ITSM Consultant
0/0
A Shared Language for Our Team
"We trained a full service desk team and the impact was immediate. Everyone now shares the same language for incidents, change and continual improvement, which has made our handovers far smoother."
Anna Hoffmann
Head of IT Service Management, Telecom Sector
0/0
Tailored Corporate Training That Worked
"Invensis Learning tailored the corporate sessions to our manufacturing environment and scheduled them around shift patterns. The standardised approach to service management has improved how our IT teams work together."
Markus Krause
Learning and Development Manager, Manufacturing Sector
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme, awarded by AXELOS through PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.