Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and Why It Matters for IT Teams in GreeceUntitledYour Route to Leaner IT Operations

    Lean IT training in Greece equips IT professionals to apply Lean principles across IT services and operations, so teams deliver more value with less waste. The Lean IT Foundation Training is a two-day, 16-hour programme built on the five Lean principles, customer value, value stream, flow, pull and perfection, and proven models such as the Deming circle (PDCA), the Shingo model, DMAIC and Kaizen. Across eight structured modules you learn to see waste (muda), variability (mura) and overburden (muri) in IT workflows, map value streams, listen to the Voice of the Customer, and use visual management tools like Kanban to keep work flowing. The course is accredited by EXIN and delivered by experienced Lean practitioners. Whether you work in a Greek technology firm, a bank, a telecom operator or a shared-services team, these are practical, transferable skills you can use from day one. Start your Lean IT journey with Invensis Learning and bring continuous improvement to your IT team.

    What Is Lean IT and Why It Matters for IT Teams in GreeceYour Route to Leaner IT Operations

    Lean IT training in Greece equips IT professionals to apply Lean principles across IT services and operations, so teams deliver more value with less waste. The Lean IT Foundation Training is a two-day, 16-hour programme built on the five Lean principles, customer value, value stream, flow, pull and perfection, and proven models such as the Deming circle (PDCA), the Shingo model, DMAIC and Kaizen.

    Across eight structured modules you learn to see waste (muda), variability (mura) and overburden (muri) in IT workflows, map value streams, listen to the Voice of the Customer, and use visual management tools like Kanban to keep work flowing. The course is accredited by EXIN and delivered by experienced Lean practitioners.

    Whether you work in a Greek technology firm, a bank, a telecom operator or a shared-services team, these are practical, transferable skills you can use from day one. Start your Lean IT journey with Invensis Learning and bring continuous improvement to your IT team.

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    End-to-End Skill Development

    • Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the Greece
    • Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
    • Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
    • Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

    Structured Courseware and Learning Resources

    • Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
    • Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
    • Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the Greece
    • Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

    Instructor-Led, Practical Learning Experience

    • Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
    • Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
    • Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
    • Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

    Flexible Learning Support in Greece

    • Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
    • Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
    • Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the Greece
    • Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

    Learn the Core Concepts Covered in the Course

    • Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
    • Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
    • Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
    • Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

    Practice, Assessment, and Completion Support

    • Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
    • Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
    • Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
    • Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

    Career and Workplace Application

    • Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the Greece
    • Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
    • Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
    • Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

    EXIN-Accredited Training Provider

    • Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
    • EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
    • EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
    • Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
    • Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

    Lean IT Foundation Training Eligibility in the GreeceWho Can Enroll?

    • There are no formal prerequisites for enrolling in the Lean IT Foundation training program

    • Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels

    • No prior Lean, Six Sigma, or formal process improvement training is required to participate

    • Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement

    • Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

    The Value Lean IT Skills Bring to You and Your TeamBenefits for You and Your Organisation

    For Individuals

    For Individuals

    Lean IT training helps IT professionals in Greece turn everyday frustration with slow, wasteful processes into practical improvement. You learn to apply Lean thinking to real IT workflows, so services run faster and more reliably. Whether you are a developer, tester, team lead or service manager, the course builds skills you can use immediately to deliver more value to customers.

    If you want to stand out in a competitive Greek IT market, Lean IT capability signals that you can improve services, not just run them. It is a strong foundation for roles in IT operations, service management and continuous improvement.

    • Apply Lean principles directly to your daily IT work from day one
    • Spot and remove waste (muda) that slows IT service delivery
    • Map value streams and improve flow across IT processes
    • Use Kanban and visual management to keep work moving
    • Strengthen problem-solving with DMAIC and the Kaizen mindset
    • Put the customer first with Voice of the Customer techniques
    • Add a globally relevant, transferable skill valued across sectors
    • Grow toward service management and continuous improvement roles
    For Organizations

    For Organizations

    Lean IT group training helps Greek organisations embed continuous improvement across IT teams. When developers, testers, service managers and operations staff share Lean tools and language, waste falls and service quality rises. The programme can be tailored for IT departments, shared-services centres or whole delivery teams.

    For organisations under pressure to do more with tighter IT budgets, Lean IT creates a practical, repeatable way to improve. Teams learn to prioritise value, cut low-value work and sustain gains through Kaizen.

    • Build a shared Lean language across IT and service teams
    • Reduce waste and rework in IT operations and support
    • Improve service reliability and customer satisfaction
    • Standardise continuous improvement practice across units
    • Equip teams with Kanban, value stream mapping and Kaizen tools
    • Flexible delivery for onsite, live virtual or blended groups
    • Strengthen in-house improvement capability for the long term

    Where Lean IT Skills Lead in GreeceRoles, Demand and Earning Outlook

    Lean IT skills are increasingly valued across Greece as technology firms, banks, telecom operators and public-sector teams modernise IT services under a national drive toward full digitisation. Professionals who can cut waste and improve service delivery, the focus of Lean IT training, are in demand for roles from IT process analyst to service delivery manager and continuous improvement lead. Here is what the Greek market is showing right now.

    €51,587

    Average IT service delivery manager salary, Greece

    per year, PayScale/ERI 2026

    €58,846

    IT manager salary in Athens

    gross per year, SalaryExpert 2026

    930+

    Continuous improvement roles listed, Greece

    Glassdoor 2026

    USD 9.8bn

    Greek ICT market size

    2026, Mordor Intelligence

    SECTORS HIRING

    • —Technology and Software Services
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Shared Services and GCCs
    • —Healthcare and Pharmaceuticals
    • —Public Sector and gov.gr Digital Services

    GROWTH TRENDS

    • —Greek ICT market worth around USD 9.8bn in 2026, growing over 12% a year
    • —National drive toward full digitisation by 2030
    • —Projected shortfall of up to 76,000 IT specialists by 2030
    • —EU Recovery and Resilience funds accelerating IT projects
    • —Banks and public services driving IT service demand
    • —Global tech firms expanding their Athens presence

    Sources: PayScale, ERI SalaryExpert, Glassdoor (Greece) 2026; Mordor Intelligence Greece ICT Market; trade.gov Greece ICT.

    IT Pressures in Greece That Lean Skills Help Solve

    Waste in Stretched IT Teams

    With a projected shortfall of up to 76,000 IT specialists in Greece by 2030, teams are stretched thin. Lean IT helps them remove waste and focus on higher-value work with the people they have.

    Lean IT helps you do more with less

    Slow, Unreliable Service Delivery

    As Greek banks, telecoms and public services digitise, users expect faster, more reliable IT. Lean tools like value stream mapping expose delays so teams can improve flow.

    Lean IT builds flow and reliability

    Fragmented Improvement Efforts

    Many IT teams improve in isolated pockets with no shared method. Lean IT provides a common language, from Kaizen to the Deming circle, so improvement sticks across the organisation.

    Lean IT gives teams a shared method

    Budget Pressure on IT Operations

    IT budgets in Greece face scrutiny even as demand rises. Lean thinking helps teams cut low-value work and rebalance effort toward what customers actually need.

    Lean IT builds portfolio-of-work discipline

    Rising Complexity from Fast Digitisation

    Greece's drive to full digitisation by 2030 adds systems and dependencies quickly. Lean IT brings visual management and flow control to keep complex IT work moving.

    Lean IT keeps complex work moving

    Scarce Continuous Improvement Talent

    Employers want people who can improve services, not just maintain them. Professionals with Lean IT skills are still uncommon in Greece, making them stand out to hiring managers.

    Lean IT makes your skills stand out

    Sources: trade.gov Greece ICT; Mordor Intelligence; OnOff.gr digital skills; Glassdoor (Greece) 2026.

    Lean IT is more than a course. It is a practical toolkit for improving IT services in Greece. Build the skills employers are looking for and start applying them at work.

    Your Greece IT Career Shift

    From Firefighting to Flow

    Your Before and After with Lean IT

    Greece's IT sector is modernising fast, and employers increasingly value people who can improve services, not just keep them running. Here is how Lean IT skills change where you stand.

    Today

    Reacting to incidents and firefighting recurring IT problems

    After Lean IT

    Preventing waste at the source with Lean tools and the Kaizen mindset

    Today

    Improvement happens in isolated pockets with no shared method

    After Lean IT

    A common improvement language across your team, from PDCA to value stream mapping

    Today

    Pay tied to general IT roles with limited differentiation

    After Lean IT

    Service delivery and improvement roles in Greece pay around €50,000 and up, and Lean skills help you compete

    You Build Lean IT Skills

    Before

    Skills limited to running IT, not improving it

    Now you have

    A practical Lean toolkit to cut waste and raise service quality

    Before

    No structured way to show improvement impact

    Now you have

    Proven methods such as DMAIC and Kaizen to deliver measurable gains

    Before

    Recognition tied to one employer or team

    Now you have

    Globally relevant Lean IT skills that travel across sectors and regions

    Before

    Customer needs get lost in day-to-day delivery

    Now you have

    A customer-first view using Voice of the Customer and Critical to Quality

    "The gap between running IT services and improving them is exactly what Lean IT closes, and Greek employers are noticing."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, ERI SalaryExpert, Glassdoor (Greece) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Greece.

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

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    The Lean IT Skills You Will BuildTools You Can Use at Work

    In this Lean IT training you will learn to apply Lean principles across IT services, from spotting waste to mapping value streams and running continuous improvement. Each skill maps to the official eight-module syllabus.

    Apply the Five Lean Principles to IT

    Put customer value, value stream, flow, pull and perfection to work in real IT services, and classify activity as value-add, necessary non-value-add or waste.

    See and Eliminate Waste

    Identify waste (muda), variability (mura) and overburden (muri) in IT workflows, and use the Deming circle (PDCA) to drive steady quality improvement.

    Put the Customer First

    Capture the Voice of the Customer, define what is Critical to Quality, and link customer needs to how IT work is prioritised and delivered.

    Map and Improve IT Processes

    Use SIPOC, value stream mapping, Heijunka and 5S to understand processes end to end and improve flow, cycle efficiency and throughput.

    Manage Work with Visual Boards

    Apply Kanban and visual management to make IT work visible, control flow and speed up communication across the team.

    Lead Continuous Improvement

    Use DMAIC, Kaizen and the Shingo model to solve problems, sustain gains and build a lasting culture of improvement in IT operations.

    Who Should TakeLean IT Training in Greece?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1050

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1050

    Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for Lean IT Training in GreeceTrusted by Professionals and Teams Worldwide

    Invensis Learning delivers practical, instructor-led Lean IT training for professionals and organisations across Greece and worldwide. Our programmes are led by experienced, accredited trainers and built around real IT scenarios, so you leave able to apply Lean tools at work, not just understand them. As an EXIN-accredited training provider that works to ISO 9001:2015 and ISO 27001:2022 standards, Invensis Learning combines quality-assured courseware, flexible delivery and dedicated learner support to help you and your team improve IT services with confidence.

    • Experienced Lean practitioners with hands-on IT improvement experience
    • EXIN-accredited Lean IT courseware and quality-assured study materials
    • Flexible formats: live virtual, classroom and corporate group training
    • Real IT case studies and practical exercises, not just theory
    • Flexi Pass lets you attend the training twice within two months
    • Dedicated learner support before, during and after your training
    • ISO 9001:2015 and ISO 27001:2022 standards across our operations
    • Trusted by 50,000+ professionals across sectors and regions

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    Rated by Learners Worldwide

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in GreeceAll our classroom training is now available online at your convenience

    Lean IT in Greece

    InterContinental Athenaeum Athens, Greece

    Lean IT in Greece

    Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece

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    Corporate Lean IT Training in GreeceUpskill Your IT Teams

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    • Tailored Lean IT curriculum aligned to your team's IT services
    • Onsite, live virtual or blended delivery to fit your schedule
    • Experienced trainers with real IT process improvement expertise
    • Role-based examples for developers, testers and service managers
    • Volume pricing and flexible scheduling for teams of any size
    • Progress tracking and dedicated coordination for your programme
    • Scalable delivery for teams across Greece and global locations

    Trusted by Leading Organisations

    CosmoteNetcompany-IntrasoftUnisystemsSpace HellasEurobankPiraeus Bank

    What Our Learners Say

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    Practical from Day One

    "I came in running IT support day to day and left with practical Lean tools I could use immediately. Mapping our value streams showed us where work was piling up, and we cut a lot of waste from our ticket flow."

    Nikos Papadopoulos

    IT Service Analyst

    Untitled

    0/0

    Lean Thinking That Sticks

    "The trainer made Lean concepts easy to connect to real IT work. Kanban and the Kaizen mindset have changed how my team plans and improves our sprints."

    Eleni Georgiou

    Software Team Lead

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    A Repeatable Way to Improve

    "Clear, hands-on and well structured. The DMAIC and PDCA sessions gave me a repeatable way to solve recurring IT problems instead of just firefighting."

    Dimitris Katsaros

    IT Operations Engineer

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    A Shared Improvement Language

    "We trained our IT service team together and now everyone shares the same Lean language. Handovers are smoother and our service delivery has become noticeably more reliable."

    Maria Nikolaou

    IT Service Manager, Banking Sector

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    Tailored and Effective for Our Team

    "Invensis delivered a tailored Lean IT programme for our operations group. The role-based examples landed well, and we are already seeing less rework across our IT processes."

    Yannis Vasileiou

    Head of IT Operations, Telecom Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT is the application of Lean principles to IT services and operations to cut waste, improve flow and deliver more customer value. This foundation training suits IT professionals, team leads, service managers, developers, testers and process practitioners who want practical improvement skills.

    General

    What is Lean IT and who is this training for?

    Lean IT is the application of Lean principles to IT services and operations to cut waste, improve flow and deliver more customer value. This foundation training suits IT professionals, team leads, service managers, developers, testers and process practitioners who want practical improvement skills.

    Is Lean IT training worth it for my career in Greece?

    Yes. Greek employers across technology, banking, telecom and public services increasingly want people who can improve IT services, not just run them. Lean IT skills apply from day one and support roles in service delivery, IT operations and continuous improvement. Talk to a learning advisor to see how it fits your goals.

    Do I need any prior experience or qualifications?

    No mandatory prerequisites are needed. A basic understanding of IT services and familiarity with Lean concepts can help you get more value, but the course is suitable for beginners and does not require prior qualifications.

    Which frameworks and models does the training cover?

    The training is built on the five Lean principles and proven models including the Deming circle (PDCA), the Shingo model, DMAIC and Kaizen, plus tools such as value stream mapping, SIPOC, Kanban, 5S and Voice of the Customer.

    Who accredits the Lean IT Foundation course?

    The Lean IT Foundation course is accredited by EXIN, and Invensis Learning delivers it as an experienced training provider. On completion you receive a course completion certificate from Invensis Learning recognising your learning.

    Pricing

    How much does the Lean IT training cost in Greece?

    Lean IT training fees vary by delivery format, live virtual or corporate onsite, and by group size, so pricing is available on request. Contact us for a quote tailored to your needs, and ask about group rates if you are training a team.

    What is included in the course fee?

    The fee typically includes instructor-led training, EXIN-accredited courseware, a study guide from subject matter experts, chapter-end quizzes, practice assessments and learner support. You also receive a course completion certificate. Request a quote for the full inclusions.

    Do you offer corporate or group discounts?

    Yes. We offer group and corporate pricing for teams, with volume-based rates and tailored delivery for IT departments and shared-services groups. Ask about corporate pricing for a quote suited to your team size.

    Is there a retake option if I want to attend again?

    Yes. With the Flexi Pass, following the pay once attend twice principle, you can retake the training within the next two months at no extra charge.

    How do I pay and are instalments available?

    We accept major cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Training Format

    How long is the Lean IT Foundation training?

    The course runs over two days, 16 hours in total, covering Lean principles applied to IT across an eight-module syllabus, with practical exercises, case studies and chapter-end quizzes.

    What delivery formats are available?

    The training is available as live virtual instructor-led sessions, delivered online, and as corporate onsite training for teams. Choose the format that fits your schedule and location.

    Is the Lean IT training available online in Greece?

    Yes. You can join live virtual instructor-led Lean IT training online from anywhere in Greece, with the same trainer interaction and practical exercises as classroom sessions.

    Is there an exam at the end of the course?

    No. This is a skills-focused training course with no examination. On completing the programme you receive a course completion certificate from Invensis Learning recognising your learning achievement.

    Who delivers the training?

    Sessions are led by experienced, accredited trainers who are practising Lean professionals. They combine structured instruction with real IT case studies and practical exercises so you can apply the tools at work.

    Course Content

    What will I learn in the Lean IT training?

    You will learn to apply the five Lean principles to IT, identify and remove waste, capture the Voice of the Customer, map value streams, use Kanban and visual management, and run continuous improvement with DMAIC and Kaizen, across an eight-module syllabus.

    What topics are covered in the syllabus?

    The eight modules cover an introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen.

    What learning materials will I receive?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50+ chapter-end quizzes, practice assessments and practice-based learning support.

    Are there practical exercises and case studies?

    Yes. The training combines instruction with practical exercises, industry-driven case studies and chapter-end quizzes so you can connect Lean concepts to real IT situations.

    Can beginners follow the course content?

    Yes. The course is suitable for beginners. It provides a clear introduction to Lean concepts in an IT environment and does not require prior experience or qualifications.

    Enrollment

    How do I enrol in the Lean IT training?

    You can enrol through Invensis Learning by choosing your preferred format and completing registration. You then receive access to the schedule, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What schedules are available in Greece?

    Live virtual instructor-led sessions run on regular schedules, and corporate onsite training is arranged to suit your team's availability. Ask about upcoming dates that fit your calendar.

    Can the training be delivered in-house for my team?

    Yes. The training is available as a corporate group programme, customised for your team and delivered onsite or via live virtual instructor-led sessions across locations. Request a quote for corporate training.

    Can I reschedule or transfer my booking?

    Yes. Flexi options let you reschedule or transfer to another batch, and the Flexi Pass lets you attend the training twice within two months. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your booking before you enrol.