What is ITIL 4 Foundation and who is it for?

ITIL 4 Foundation is the entry-level qualification in the ITIL 4 scheme from AXELOS and PeopleCert, introducing modern IT service management. It is designed for IT and business professionals at any career stage, including service desk staff, support specialists, system administrators and anyone moving into service-focused roles. No prior experience is required.

Do I need any prerequisites to take ITIL 4 Foundation?

No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. It is the entry point to the ITIL 4 certification scheme, so no prior ITIL or service management knowledge is needed before you begin the training.

Who is the governing body for ITIL 4 Foundation?

ITIL was created by AXELOS, which was acquired by PeopleCert in 2021. PeopleCert is now the owner, publisher and examination body for all ITIL qualifications, and delivers the ITIL 4 Foundation exam through online proctoring or authorised test centres.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through a PeopleCert subscription or by passing a higher ITIL 4 qualification. Confirm current renewal requirements on the PeopleCert website.

What is included in the ITIL 4 Foundation course fee?

The training fee typically includes accredited courseware aligned to the current ITIL 4 syllabus, practice questions, mock exams, learner support and a course completion certificate. Exam vouchers may be bundled or purchased separately. Speak with a learning advisor for a detailed quote.

How much does ITIL 4 Foundation training cost in Rijeka?

Training prices vary by format, schedule and whether the PeopleCert exam voucher is included. We quote local pricing in euros for learners in Croatia. Request a quote for current fees, group rates and any available offers.

Is the exam fee included in the training price?

It depends on the package you choose. Some plans bundle the official PeopleCert exam voucher with the training, while others quote it separately. PeopleCert sets the exam fee, which can vary by region and channel. Ask a learning advisor which option suits you.

Do you offer group or corporate discounts for teams?

Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, IT operations and project teams. Contact us for a tailored quote for your organisation in Rijeka.

What payment methods and instalment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that works best for you.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is closed book with 40 multiple-choice questions to be completed in 60 minutes. It is delivered online with PeopleCert proctoring or at an authorised test centre. The pass mark is 65 percent, which is 26 out of 40 correct answers.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and lasts 60 minutes. You need at least 26 correct answers, a score of 65 percent, to pass. It is a single-answer, multiple-choice format based on the current ITIL 4 Foundation syllabus.

What if I do not pass the exam the first time?

You can resit the ITIL 4 Foundation exam if you are not successful. Our training includes mock exams and practice questions to build your readiness, and we can guide you on rebooking through PeopleCert. Confirm the current resit policy and any fees on the PeopleCert website.

How and where do I take the ITIL 4 Foundation exam?

You can take the exam online from home or office through PeopleCert's online proctoring, available 24/7, or at an authorised PeopleCert test centre. You schedule your exam through the PeopleCert portal once your voucher is active.

Which syllabus version is the exam based on?

The exam is based on the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, covering the Service Value System, the four dimensions, the guiding principles and core practices. Our courseware is kept aligned to this current edition.

Can a beginner take this course without IT experience?

Yes. ITIL 4 Foundation is designed as an introduction with no prerequisites, so beginners are welcome. The training builds concepts step by step, from what a service is to the Service Value System, with examples and practice that suit newcomers and experienced staff alike.

What topics are covered in the ITIL 4 Foundation training?

The training covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the service value chain, core ITIL practices, continual improvement, service level agreements, and key metrics and performance indicators.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams modelled on the PeopleCert format, plus topic-wise quizzes. These help you identify weak areas and build confidence before the real exam.

Is the courseware aligned with the latest ITIL 4 syllabus?

Yes. Our courseware is aligned to the current AXELOS and PeopleCert ITIL 4 Foundation syllabus, so you study the concepts and terminology exactly as the exam tests them.

Will I receive a certificate after the training?

Yes. You receive a course completion certificate from Invensis Learning after meeting the course requirements. The official ITIL 4 Foundation certification itself is awarded by PeopleCert once you pass the exam.

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website by choosing your preferred format and completing payment, after which you receive access to schedules and learning resources. We run regular live online and classroom batches for learners in Rijeka. See upcoming schedules or talk to a learning advisor to get started.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training. This lets you choose the format that fits your schedule, whether you prefer learning from home in Rijeka or training with your team onsite.

Are weekend or weekday batches available?

Yes. We schedule both weekday and weekend batches to suit working professionals. Check the upcoming schedules for current dates, or ask a learning advisor to recommend a batch that fits your availability.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexible options let you reschedule or move to another batch where needed. Contact our support team to arrange this and they will confirm the options that apply to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations are handled under our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment before you book.

ITIL 4 Foundation Certification Training in Rijeka

From Study to Certified

Build job-ready IT service management skills with accredited ITIL 4 Foundation training in Rijeka. This instructor-led programme, delivered by an experienced ITIL 4 Foundation training company, prepares IT and business professionals to apply the ITIL 4 service value system, pass the PeopleCert exam, and stand out to maritime, logistics and technology employers across the Kvarner region.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

8 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Rijeka

Starts from

EUR 1110

What Is ITIL 4 Foundation?Your Entry into Modern IT Service Management

ITIL 4 Foundation certification training in Rijeka gives IT and business professionals a clear, end-to-end introduction to modern IT service management, built on the globally recognised ITIL 4 framework from AXELOS and PeopleCert. It is the entry point to the ITIL 4 scheme and needs no prior experience to begin.

The certification teaches you how organisations create and deliver value through the ITIL 4 Service Value System, the four dimensions of service management, the seven guiding principles, and core practices such as incident, problem and change enablement. You learn the language and concepts that service desks, IT operations and digital teams use every day.

For professionals in Rijeka's maritime, port logistics, shipbuilding and technology sectors, ITIL 4 Foundation is a practical first credential that signals service-minded thinking to employers. Train with Invensis Learning and move from study to a recognised PeopleCert certification with a clear, supported path.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rijeka, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlightsof the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Rijeka designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification program in Rijeka
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Rijeka

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Rijeka
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Rijeka
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 4 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in RijekaDo You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from Getting ITIL 4 CertifiedSkills, Recognition and Career Momentum

For Individuals

ITIL 4 Foundation training helps IT and business professionals build practical service management capability and prepare for the PeopleCert exam. The certification suits service desk staff, IT support specialists, system administrators and anyone moving into service-focused roles. Whether you are starting in IT, formalising on-the-job experience, or supporting digital services in port logistics, shipbuilding or the public sector, this training maps directly to how modern teams deliver value.

If you want a recognised first credential that travels across employers and sectors, ITIL 4 Foundation is a clear next step. You gain end-to-end service management knowledge, exam-focused practice, and the confidence to apply ITIL concepts from day one.

Earn a globally recognised, entry-level ITSM credential from AXELOS and PeopleCert
Speak the common service management language used across IT teams
Open doors to service desk, IT support and service delivery roles in Rijeka
Apply the seven guiding principles to everyday work, not just the exam
Stand out to maritime, logistics, telecom and banking employers in Croatia
Build a strong base for higher ITIL 4 Managing Professional study later
Benefit from a reported pay premium for ITIL 4 certified professionals
Gain confidence to support incidents, changes and service requests

For Organizations

ITIL 4 Foundation group training helps organisations build a consistent approach to IT service management by equipping teams with shared concepts and practical skills. The training can be delivered for service desks, IT operations and project teams. For employers in Rijeka modernising port, logistics and digital services, this training provides a scalable, flexible way to lift service quality and reduce avoidable disruption.

If your teams handle IT incidents and changes inconsistently, ITIL 4 Foundation training creates a common service management language. People gain a standardised approach to value creation, prioritisation and continual improvement.

Builds a shared service management language across IT and business teams
Improves incident, problem and change handling for steadier operations
Connects everyday IT work to value for customers and the organisation
Raises service quality across the service desk and support functions
Supports digital transformation and cloud adoption with a common framework
Enables customised, role-relevant training for teams across Croatia
Standardises practice across departments and supplier relationships
Strengthens in-house ITSM capability without disrupting delivery

ITIL 4 Foundation Exam Format in RijekaWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL 4 Foundation Certification Cost in Rijeka

The total cost of getting ITIL 4 Foundation certified in Rijeka includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Rijeka delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Rijeka is EUR 1110

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL 4 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

ITIL 4 Career Scope in RijekaRoles, Demand and Earnings

ITIL 4 Foundation is a recognised first step into IT service management roles across Rijeka and Croatia, valued by maritime, port logistics, telecom, banking and public-sector employers that depend on stable digital services. As the Port of Rijeka automates and the city grows its smart-city and technology base, service-minded professionals are increasingly sought after. Demand spans the service desk, IT support, system administration and service delivery, and here is what the local market is telling us right now.

EUR 2,052

Average IT sector salary, Croatia

gross per month, MojaPlaca.hr 2026

EUR 1,166-2,350

IT System Administrator pay

net per month, MojaPlaca.hr 2026

EUR 2,065-4,705

IT Manager pay, Croatia

net per month, MojaPlaca.hr 2026

About 11%

ITIL 4 Foundation pay premium

above non-certified peers, industry estimate

SECTORS HIRING

—Maritime, Ports and Logistics
—Shipbuilding and Marine Engineering
—IT and Software Services
—Telecommunications
—Banking and Financial Services
—Public Sector and Smart City Services

GROWTH TRENDS

—Port of Rijeka automation expanding digital operations
—Rijeka growing as an autonomous-vessel research hub
—Smart-city programmes increasing public IT services
—EU funding and ICT growth driving cloud adoption in Croatia
—ITSM maturity rising across logistics and finance
—Demand for ITIL-certified professionals outpacing supply

Sources: MojaPlaca.hr, SalaryExpert, Glassdoor (Croatia) 2026; trade.gov ICT Croatia; Port of Rijeka reporting.

Designation

ITIL 4 Foundation Certified Professionals in Rijeka : Salary Insights and Trends

Hiring Companies in Rijeka

€13K

Min

€18K

Average

€26K

Max

MojaPlaca.hr · Glassdoor (Croatia) 2026

InfobipCombisA1 HrvatskaSpan

Source: Infobip · Combis · A1 Hrvatska · Span

What Is Driving ITIL 4 Demand in Rijeka

Port and Logistics Automation

The Port of Rijeka is moving towards near-total automation run from a single control room, and that scale of digital operations needs structured service management to stay reliable.

ITIL 4 builds service value and operations skills

Maritime Innovation Complexity

Rijeka is becoming a centre for autonomous vessels and marine electronics, where complex IT services must be supported, monitored and improved without disruption to operations.

ITIL 4 builds incident and change practices

Smart City Service Demands

As one of Croatia's leading smart cities, Rijeka delivers more digital services to citizens, increasing the need for teams that can manage and continually improve those services.

ITIL 4 builds value-stream thinking

ITSM Maturity Gap

Many Croatian organisations still run IT reactively, without a common service management approach, the exact gap the ITIL 4 framework is designed to close.

ITIL 4 introduces a shared service framework

Certified Talent Shortage

Demand for service-minded IT professionals is rising faster than supply in the region, making a recognised ITIL 4 credential a clear differentiator for hiring and promotion.

ITIL 4 helps professionals stand out

Cloud and Digital Transformation

EU funding is pushing cloud adoption across logistics, finance and the public sector, and employers need people who can tie new technology to real service outcomes.

ITIL 4 connects delivery to business value

Sources: Total Croatia News (Port of Rijeka, autonomous vessels), ship-technology.com (ICTSI Port of Rijeka), trade.gov ICT Croatia 2026.

ITIL 4 Foundation is more than a certificate. It is a practical first step into IT service management. Join professionals in Rijeka who bring structure, value and confidence to digital services. Start your journey today.

Your Rijeka Career Transformation

Where You Stand Today,

And Where ITIL 4 Foundation Takes You

Rijeka's port, logistics and technology base is modernising fast, and employers increasingly separate service-minded, certified professionals from the rest. Here is which side of that line you want to be on.

Today

Pay capped with little evidence to justify a move up in the local market

After ITIL 4

Service desk and support roles in Croatia sit on solid IT pay bands, rising into service delivery

Today

Shortlisted less often for roles that list ITIL as preferred

After ITIL 4

Eligible for service-focused roles across maritime, logistics, telecom and banking

Today

Capable in daily tasks, but employers want structured service thinking

After ITIL 4

Fluent in the ITIL 4 service value system and guiding principles

You earn ITIL 4 Foundation

Before

On-the-job IT experience with no recognised service management credential

Now you have

A globally recognised AXELOS and PeopleCert credential employers know

Before

Limited proof of service-focused skills when applying for IT roles

Now you have

A clear route into service desk, support and service delivery roles

Before

Task focused, with little visibility of the bigger service picture

Now you have

A shared ITSM language for incidents, changes and service value

Before

Skills tied to one employer or one toolset, hard to evidence elsewhere

Now you have

A transferable credential that travels across sectors and across the EU

"The difference between doing IT tasks and managing services is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: MojaPlaca.hr, SalaryExpert, Glassdoor (Croatia) 2026.

How to Get ITIL 4 Founfdation Certified in RijekaStep-by-Step Certification Process

The ITIL 4 Foundation certification path in Rijeka is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculumof the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organizations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

100% Secure and Safe download

Skills You Will Build in This ITIL 4 CourseFrom Concepts to the Service Value System

This programme covers the full ITIL 4 Foundation syllabus, from service management concepts and the Service Value System to guiding principles, core practices and continual improvement. By the end, you can apply ITIL 4 language and concepts at work and approach the exam with confidence.

Service Management Foundations

Understand what a service is, how value is co-created, and the role of utility and warranty, so you can explain service management to colleagues and stakeholders with confidence.

The ITIL 4 Service Value System

Learn how the Service Value System brings guiding principles, governance, the service value chain, practices and continual improvement together to create value end to end.

The Seven Guiding Principles

Apply principles such as focus on value, start where you are, and keep it simple and practical to real decisions, not just exam questions.

The Service Value Chain

Work through the six value chain activities, plan, improve, engage, design and transition, obtain or build, and deliver and support, and how they form value streams.

Core ITIL Practices

Get to grips with key practices including incident management, problem management, change enablement, the service desk and service level management used by IT teams daily.

Continual Improvement and Metrics

Use the continual improvement model, SLAs, KPIs and key metrics to measure performance and keep services improving over time.

Who Should TakeITIL 4 Foundation Certification Training in Rijeka?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1110

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Train with Invensis Learning in RijekaYour Accredited ITIL 4 Partner in Croatia

Invensis Learning delivers structured ITIL 4 Foundation training for individual professionals and organisations looking to build IT service management capability and prepare for the PeopleCert exam. Our programmes combine experienced, accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual learner or planning corporate training for your team in Rijeka, Invensis Learning provides a professional training experience designed around practical understanding, real-world application and measurable learning outcomes.

Accredited ITIL 4 training delivered by experienced, certified ITSM trainers
Live online and classroom formats that fit working professionals in Rijeka
Courseware aligned to the current AXELOS ITIL 4 Foundation syllabus
Practice questions and mock exams modelled on the PeopleCert exam
Dedicated learner support before, during and after the training
Flexible scheduling for individuals and corporate teams across Croatia
ISO 9001 and ISO 27001 certified training operations
Trusted by professionals and organisations across multiple industries

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Certification Courses

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Quality Standard

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Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in RijekaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Rijeka

Hilton Rijeka Costabella Beach Resort, Rijeka

ITIL 4 Foundation Training Location in Rijeka

Grand Hotel Bonavia Rijeka, Rijeka

Corporate ITIL 4 Training in RijekaUpskill Your Service Team

Suitable for small, medium and large teams
Customised schedules built around your team's availability
Flexible delivery through onsite, live virtual or hybrid formats
Experienced trainers with real IT service management expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across Croatia and global locations

What Our Learners Say

Passed First Time and Using It at Work

"The trainer made the Service Value System and guiding principles genuinely clear, and the mock exams matched the real test closely. I passed the PeopleCert exam first time and now use the ITIL language daily on our service desk."

Ivan Kovačić

Service Desk Analyst

0/0

A Practical First Credential in ITSM

"As someone moving from general IT support into a service-focused role, ITIL 4 Foundation gave me the structure I was missing. The sessions were practical and the trainer answered every question patiently."

Petra Novak

IT Support Specialist

0/0

Clear, Well-Paced and Relevant

"Clear explanations of incident, problem and change practices, with real examples I could relate to my own work. The flexible online schedule made it easy to fit around a busy week."

Marko Babić

System Administrator

0/0

Stronger, More Consistent Service Team

"We trained our service desk and operations staff with Invensis Learning, and the common ITIL language has noticeably reduced confusion during incidents. Scheduling around shift work was handled smoothly."

Sanja Horvat

IT Operations Lead, Logistics Sector

0/0

Tailored Corporate Training That Delivered

"The corporate programme was tailored to our maritime IT environment, and the trainer connected ITIL practices to our day-to-day operations. Our managers now share a clear view of service value and improvement."

Davor Matić

L&D Manager, Maritime Sector

0/0

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