Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
ITIL 5 Foundation Bridge Certification Training in Split
Walk Out Certified
Move from ITIL 4 Foundation to the latest ITIL 5 credential in a single day. Built for IT service management professionals across Split's technology cluster, this accredited bridge programme covers only what is new in ITIL 5 and is delivered by AXELOS (PeopleCert) approved trainers in live online and classroom formats.
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Training Schedules
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the ITIL 5 Foundation Bridge and Why Update Now?
Your Fast Route to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Split, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
Next: What's Included
What's Included in Your ITIL V5 Foundation Bridge Training
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
Next: Course Highlights
Key Highlights
of the ITIL (Version 5) Foundation Bridge Training Course
Next: Eligibility Criteria
ITIL V5 Foundation Bridge Certification Eligibility in Split
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Next: Benefits
Why Upgrading to ITIL 5 Pays Off
Skills Employers in Split Value
For Individuals
ITIL 5 Bridge training helps practising professionals update their credential to the latest version with minimal time away from work. The course suits service desk leads, incident and change practitioners, and service managers who already hold any ITIL 4 certification. Whether you are keeping pace with an employer rollout, advising clients as a consultant, or moving into a more senior ITSM role in Split, this bridge builds confidence in the new ITIL 5 concepts that matter day to day.
If you want a current, recognised credential without re-sitting two days of foundational content, the ITIL 5 Bridge is the shortest path. You gain updated knowledge, a fresh badge, and a clear, supported route from study to certified.
- Earn the current ITIL 5 Foundation credential in a single training day
- Keep your ITIL knowledge relevant as employers adopt the latest framework
- Skip the full Foundation exam by passing the focused bridge assessment
- Speak ITIL 5 fluently across teams, partners and clients in Split's ICT cluster
- Stand out for service delivery and ITSM roles that list current ITIL as preferred
- Hold a globally recognised AXELOS (PeopleCert) credential valid for three years
- Apply the product and service lifecycle to real digital and AI-enabled work
- Strengthen your case for promotion into service management leadership
For Organizations
ITIL 5 Bridge group training helps organisations move their service management teams to the latest framework quickly and consistently. The training can be delivered for service desks, delivery units or whole ICT functions. For companies that need a common, current ITSM vocabulary across distributed teams, this bridge offers a scalable, low-disruption upgrade path.
If your service delivery teams are split across ITIL versions, group bridge training creates one shared ITIL 5 language. Teams gain a standardised approach to lifecycle thinking, value streams and measurable outcomes.
- Transition an entire ITSM team to ITIL 5 in one training day per person
- Standardise service management language across squads and suppliers
- Keep nearshore delivery teams aligned to the latest client expectations
- Embed the product and service lifecycle across service operations
- Reduce retraining time versus full Foundation re-certification
- Build shared fluency in value stream management and value co-creation
- Deliver flexible live virtual or onsite cohorts for teams in Split
- Strengthen in-house capability for AI-enabled service delivery
Next: Exam Format
ITIL V5 Foundation Exam Format in SplitWhat to expect on exam day
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
Next: Certification Cost
ITIL V5 Foundation Bridge Certification Cost in Split
Next: Who Can Take
Who Should Take ITIL V5 Foundation Bridge Certification Training in Split?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
IT Service Management Careers in Split
Where the Credential Takes You
Service management skills are in steady demand across Split, where product companies, nearshore delivery centres and telecoms all run customer-facing IT services. As these employers adopt the latest ITIL and scale AI-enabled delivery, professionals who can apply current service management practice are increasingly valued. Demand spans the ladder, from service desk and support roles to incident, problem, delivery and IT operations management, and here is what the local market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Split : Salary Insights and Trends
Hiring Companies in Split
EUR14KMin
EUR18KAverage
EUR26KMax
MojaPlaca.hr - SalaryExpert (Croatia) 2026
SpanInfobipA1 Hrvatska
Source: Span - Infobip - A1 Hrvatska
Why Service Management Skills Are in Demand Across Split
The ITIL 5 Bridge is more than a credential refresh. It keeps you current as Split's service delivery teams adopt the latest framework. Update your knowledge and lead with confidence. Start your journey today.
Your Split Career TransformationWhere You Stand Today,
And Where the ITIL 5 Bridge Takes You
Split's technology sector is growing and adopting the latest service management practice, and employers increasingly notice who holds a current credential. Here is which side of that line you want to be on.
Sources: MojaPlaca.hr, SalaryExpert, Croatia Week (Croatia) 2026.
How to Get ITIL V5 Foundation Bridge Certified in Split
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Split is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
Module 3: Unified Digital Product and Service Lifecycle
- Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
- Understanding how products and services are managed together in a single, integrated lifecycle
Module 4: AI Integration and AI Governance
- AI-native framework principles
- Responsible AI adoption guidance
- AI governance concepts and frameworks
- Managing AI-driven automation
- Ethical AI considerations
- Risk management for AI-enabled services
Module 5: Value Streams and Value Co-Creation
- Identifying, mapping, and managing value streams
- Enhanced value stream mapping techniques
- Improving flow, visibility, and outcomes
- Value co-creation with stakeholders
Module 6: Experience Management (New Emphasis)
- Customer experience focus
- User experience integration
- Experience-driven service delivery
- Measuring experience outcomes
- Transparency and measurable value
Module 7: Four Dimensions of Product and Service Management
- Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
- How dimensions apply to digital products and services
Module 8: Digital Operating Models
- Modern organisational structures
- Digital-first business approaches
- Agile and adaptive ways of working
- Integration with Design Thinking, Agile, and DevOps
Module 9: Sustainability Integration
- Sustainability-driven service design
- Environmental responsibility in IT operations
- Long-term operational resilience
- Sustainable value creation
Module 10: Updated ITIL Practices
- Terminology updates in the 34 ITIL practices
- How practices apply in Version 5 context
- Practice alignment with unified lifecycle
Module 11: Transformation and Change
- Managing transformation in digital environments
- Organisational Change Management (OCM) integration
- Leading change in AI-enabled contexts
Module 12: Role-Aligned Guidance
- Clearer, more targeted guidance for specific roles
- Practical, actionable frameworks
- Less abstract, more dynamic models
Course Curriculum
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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Module 1: What's New in ITIL Version 5
- Overview of the evolution from ITIL 4 to Version 5
- Understanding the 40% retained, 24% modified, and 36% new content breakdown
- Key reasons for the Version 5 update
With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Skills You Will Gain from the ITIL 5 Bridge
Updated Knowledge You Can Apply at Work
What you will learn in the ITIL 5 Foundation Bridge is focused entirely on what is new and changed in ITIL 5. By the end of the one-day programme, you can apply the updated concepts, language and value approach to your own service management work.
Spot What Has Changed Since ITIL 4
Identify the key enhancements, new concepts and structural updates introduced in ITIL 5, so you understand exactly what is new and refined relative to ITIL 4.
Apply the Product and Service Lifecycle
Use the product and service lifecycle as a core organising structure, moving from managing IT services to managing digital products and services across their full lifecycle.
Manage Digital and AI-Enabled Delivery
Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how increasing complexity in cloud and platform delivery shapes service management.
Use Updated ITIL 5 Language and Concepts
Communicate confidently with the new and refined terminology of ITIL 5, including updates to value co-creation, the guiding principles and core concepts.
Drive Enhanced Value Co-Creation
Apply ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, linking strategy, delivery and measurable, outcome-focused results.
Embed ITIL 5 into Daily Practice
Integrate the ITIL 5 enhancements into your existing ways of working to improve collaboration, performance and results in real service delivery contexts.
ITIL V5 Foundation Bridge Certification Training Modes
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
ITIL V5 Foundation Bridge Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
ITIL V5 Foundation Bridge Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
ITIL V5 Foundation Bridge Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.
ITIL V5 Foundation Bridge Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
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Why Choose Invensis Learning in Split
Accredited Trainers, Flexible Formats
As a trusted ITIL (Version 5) Foundation Bridge training company in Split, Invensis Learning delivers accredited ITIL training for individual professionals and organisations that want to move to the latest ITIL 5 credential with confidence. Our bridge programme combines certified, experienced trainers, AXELOS (PeopleCert) aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan a team upgrade, Invensis Learning provides a professional training experience built around practical understanding and real-world application. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold ourselves to international standards of quality and information security.
- Accredited ITIL training aligned to AXELOS (PeopleCert) standards
- Experienced, certified trainers with real service management practice
- Flexible formats: live online (live virtual) and classroom training
- Focused one-day bridge designed for ITIL 4 Foundation holders
- Structured courseware that targets only what is new in ITIL 5
- Dedicated learner support before, during and after training
- Customised corporate cohorts for service teams in Split
- Trusted by professionals and organisations across many industries
4.7/5
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Corporate Clients
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ISO 27001:2022 Certified
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ITIL (Version 5) Foundation Bridge Course Training Locations in Split
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Split
Radisson Blu Resort & Spa Split, Split
ITIL V5 Foundation Bridge Training Location in Split
Le Méridien Lav Split, 2A, Grljevacka Street, Miljevac, Podstrana – Miljevac, Podstrana Municipality, Split-Dalmatia County, 21312, Croatia
Corporate Bridge Training in Split
Upgrade Your Service Teams
- Upgrade a whole service management team to ITIL 5 in one day per person
- Customised schedules aligned with your team's availability
- Flexible delivery through onsite, live virtual or hybrid formats
- Certified trainers with practical IT service management experience
- Role-based examples relevant to Split's product and delivery teams
- Dedicated coordination and support for corporate cohorts
- Scalable delivery for teams across Split, Croatia and global sites
Trusted by Leading Enterprises in Croatia
InfobipEndavaSpanInfinumLemaxHrvatski Telekom
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What Our Learners Say About Us
"Fundamentals session was good. I would prefer a more fast pace."
"My instructor PD is really knowledgeable and explained really well the concepts, giving me examples and clarifying when needed. Moreover, he has been very supportive in my learning progress. The materials have been comprehensive and clear too."
"The instructor was exceptionally clear in their explanations and patiently repeated any concepts I struggled to understand, ensuring a smooth learning experience. I highly recommend Invensis for their outstanding teaching approach and commitment to student success"
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"Great instructor lots of really good examples & ties back to our business "
"Sathish Kumar was a great course facilitator, took the time to explaine with a calm voice and lots of patience all the topics and questions. Really recommend that course with him. "
"This is a good conduct of the information contained in e-mail for me ."
"The trainer has shared simple explanations by providing easy to understand examples when it came to the foundation training and theory. Also, I got a good understanding on what methods should I use when reviewing/ understanding and answering the questions for the Practitioner exam. Overall the 4 days of trainings I believe were fundamentanl in preparing myself for both exams (foundation & practitioner). I feel confident that I got the necessary information to prepare to take the exams. "
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We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities in Croatia
ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Croatia to view upcoming dates, formats and pricing.
ITIL (Version 5) Foundation Bridge Training Course in OsijekITIL (Version 5) Foundation Bridge Training Course in RijekaITIL (Version 5) Foundation Bridge Training Course in ZadarITIL (Version 5) Foundation Bridge Training Course in Zagreb
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Frequently Asked Questions
Here's everything you may ask...
Yes. The bridge gives ITIL 4 Foundation holders the current ITIL 5 Foundation credential in a single day, which employers across Split's product, nearshore delivery and telecom sectors increasingly expect. It keeps your service management knowledge relevant without repeating content you already know.