From Study to Certified
Build modern IT service management capability with AXELOS (PeopleCert) aligned ITIL Version 5 Foundation certification training in Split. This instructor-led programme grounds you in digital product and service management, the ITIL Value System and the practices Split's growing ICT employers value, then prepares you for the ITIL 5 (Version 5.0) exam in flexible formats that fit working professionals.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
EUR 1110
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Split, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals build modern IT service management capability and prepare for the Version 5.0 exam. The programme suits IT support staff, service desk analysts, DevOps and Agile practitioners, and business professionals working with digital service teams. Whether you are new to ITIL or updating ITIL 4 knowledge, the training builds capabilities aligned with how Split's software studios and outsourcing partners deliver services to European clients.
If you want a current, employer-recognised service management credential, ITIL 5 Foundation is a practical first step. You gain digital service management knowledge, exam preparation and a structured path that hiring managers across Croatia understand.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management practice by equipping teams with a common framework and vocabulary. It can be delivered for service desks, operations teams or whole delivery units. For Split-based studios and Croatian firms serving European clients, this training creates a scalable way to raise service quality and standardise ways of working.
If your teams handle incidents, requests and changes differently across projects, ITIL 5 Foundation training gives them one approach. Teams gain a standardised, value-focused method for delivering and improving digital services.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is valued across Split's expanding technology economy, where software studios, nearshore delivery partners, telecoms and public digital programmes need people who can run services to a recognised standard. As the coastal ICT sector grows faster than local talent supply, professionals who can prove modern service management skills are increasingly sought after. Demand runs from service desk and incident roles up to service delivery and IT operations leadership, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a badge. It is a practical upgrade for anyone delivering digital services in Split. Join professionals who bring structure, value and continual improvement to IT service management. Start your journey today.
Your Split Career TransformationSplit's technology economy is expanding with nearshoring and digital transformation, and employers increasingly separate certified service professionals from the rest. Here is which side of that line you want to be on.
Sources: MojaPlaca.hr, SalaryExpert, Croatian Bureau of Statistics 2026.
The ITIL V5 Foundation certification path in Split is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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The ITIL 5 Foundation programme takes you across all nine topic areas of the Version 5.0 syllabus. By the end, you can describe digital service management concepts, apply the guiding principles, and explain how the ITIL Value System and value streams create and improve value.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their lifecycle.
Learn how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Balance organisations and people, value streams and processes, information and technology, and partners and suppliers for a holistic approach to digital services.
Explore the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create value.
Map value streams to improve flow and visibility, remove waste, and use the continual improvement model to keep services getting better over time.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1110
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Split, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Split and the wider Croatian market. Our programmes combine accredited, experienced instructors, AXELOS (PeopleCert) aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and clear exam readiness.
1-to-1
Doubt-Clearing Sessions
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Global Course Portfolio
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ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Split
Radisson Blu Resort & Spa Split, Split
ITIL Version 5 Foundation Training Location in Split
Le Méridien Lav Split, 2A, Grljevacka Street, Miljevac, Podstrana – Miljevac, Podstrana Municipality, Split-Dalmatia County, 21312, Croatia
Leading Organisations
Passed on My First Attempt
"The trainer explained the ITIL Value System and value streams in a way that finally clicked. The mock exams matched the real Version 5.0 format, and I passed the ITIL 5 Foundation exam on my first attempt."
Ivan Kovacevic
IT Support Specialist
0/0
A Clean Update from ITIL 4
"Coming from an ITIL 4 background, I wanted to update to the current edition. The course made the differences clear, especially the product and service lifecycle. Very practical for our nearshore delivery work in Split."
Ana Maric
Service Desk Team Lead
0/0
Beginner Friendly and Practical
"I joined with no ITIL background and never felt lost. The guiding principles and continual improvement model are things I now use at work every week. The live virtual format fit around my job perfectly."
Marko Babic
Junior DevOps Engineer
0/0
Consistency Across the Team
"We trained our whole service team on ITIL 5 Foundation to standardise how we handle incidents and requests for European clients. The corporate sessions were tailored to our context and the impact on consistency was quick."
Petra Juric
L&D Manager, Software Services
0/0
Strong Onsite Corporate Delivery
"Invensis Learning delivered onsite ITIL 5 training for our operations group. The trainer connected the framework to our real delivery challenges, and we now share one service management language across projects."
Tomislav Horvat
IT Operations Director, Telecoms
0/0
4.6
Ratings
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Happy Learners
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Locations Worldwide
99%
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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value in modern digital environments.