Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 4 Foundation Certification?UntitledYour Entry Point into Modern ITSM

    The ITIL 4 Foundation (ITIL-F) certification is the entry-level qualification in the ITIL 4 scheme from AXELOS, delivered by PeopleCert, that introduces IT service management through an end-to-end operating model for creating, delivering and continually improving tech-enabled products and services. Invensis Learning's ITIL 4 Foundation certification training in Las Vegas prepares IT and business professionals to understand the ITIL 4 Service Value System, the four dimensions of service management, the seven guiding principles and the core practices that keep modern IT services reliable. The current edition, ITIL 4, reflects how service management now works alongside Agile, DevOps and Lean. Las Vegas employers in gaming, hospitality, data centers and healthcare run always-on IT services, so recognized ITSM skills are in demand from the service desk upward. Delivered in live online and classroom formats, the program prepares you for the 40-question PeopleCert exam and a confident first step into service management. Start your ITIL 4 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Las Vegas, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    What Is the ITIL 4 Foundation Certification?Your Entry Point into Modern ITSM

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Las Vegas, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    Key Highlightsof the ITIL 4 Foundation Certification Training Course

    ITIL 4 Foundation Certification Eligibility in Las VegasDo You Qualify for the ITIL 4 Foundation Exam?

    Why ITIL 4 Foundation Is Worth EarningSkills, Recognition and Career Lift

    ITIL 4 Foundation Exam Format in Las VegasWhat to expect on exam day

    The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

    ITIL 4 Foundation Certification Cost in Las Vegas

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 4 Takes Your Career in Las VegasRoles, Demand and Pay

    ITIL 4 Foundation has become a baseline credential for IT service management roles across Las Vegas, valued by casino resorts, hospitality groups, data-center operators and healthcare systems that run always-on IT services. As employers modernize service desks and migrate to the cloud, certified ITSM professionals are in demand from service desk analyst up to IT service delivery manager and IT director, and here is what the local market is telling us right now.

    What Is Driving ITIL 4 Demand in Las Vegas

    ITIL 4 Foundation is more than a certificate. It is your entry into modern IT service management. Join professionals turning everyday IT support into reliable, value-driven services. Start your journey today.

    Your Las Vegas Career Transformation

    From Daily IT Firefighting to Service Leadership,

    Your ITIL 4 Transformation

    Las Vegas runs on always-on IT, from casino floors to data centers, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, ZipRecruiter, Glassdoor (Las Vegas, NV) 2026.

    How to Get ITIL 4 Founfdation Certified in Las VegasStep-by-Step Certification Process

    The ITIL 4 Foundation certification path in Las Vegas is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL 4 Foundation Course

    Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Prepare with Practice Resources

    Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

    Step 4: Sit the ITIL 4 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

    Step 5: Earn Your ITIL 4 Foundation Certificate

    On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain and Progress Your Certification

    ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

    Module 1: Service Management Key Concepts

    • Value, value co-creation, and value streams
    • Organizations, service providers, consumers, and stakeholders
    • Products and services; service offerings and service relationships
    • Outcomes, costs, risks, utility, and warranty

    Module 2: The Four Dimensions of Service Management

    • Organizations and people
    • Information and technology
    • Partners and suppliers
    • Value streams and processes; external influencing factors (PESTLE)

    Module 3: The ITIL Service Value System (SVS)

    • Overview and purpose of the service value system
    • How the SVS components fit together
    • Opportunity, demand, and value
    • Governance and continual improvement in the SVS

    Module 4: The Seven Guiding Principles

    • Focus on value; start where you are
    • Progress iteratively with feedback; collaborate and promote visibility
    • Think and work holistically; keep it simple and practical
    • Optimize and automate; applying the principles together

    Module 5: The Service Value Chain

    • Purpose of the service value chain
    • The six value chain activities: plan, improve, engage, design & transition, obtain/build, deliver & support
    • How value chain activities combine into value streams
    • Connecting the value chain to ITIL practices

    Module 6: ITIL Practices Overview

    • General management, service management, and technical management practices
    • Purpose of the 34 ITIL practices
    • How practices support value chain activities
    • Continual improvement as a practice and a model

    Module 7: Key ITIL Practices in Detail

    • Incident management, problem management, and service desk
    • Change enablement, service request management, and service level management
    • Information security management, relationship management, and supplier management
    • ITIL 4 Foundation exam preparation and the PeopleCert exam

    Course Curriculumof the ITIL 4 Foundation Certification Training

    The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Value, value co-creation, and value streams
    • Organizations, service providers, consumers, and stakeholders
    • Products and services; service offerings and service relationships
    • Outcomes, costs, risks, utility, and warranty

    Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

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    What You Will Master in ITIL 4 FoundationSkills You Can Apply on Day One

    Skills covered in ITIL 4 Foundation span the concepts, system and practices behind modern IT service management. By the end of the program, you can explain the ITIL 4 Service Value System and apply its guiding principles and core practices at work.

    Core Service Management Concepts

    Understand what a service is, how value is co-created between providers and consumers, and how utility and warranty combine to make services fit for purpose and fit for use across IT operations.

    The ITIL 4 Service Value System

    Learn how guiding principles, governance, the service value chain, practices and continual improvement work together as one system to create value from end to end.

    The Four Dimensions of Service Management

    Balance organizations and people, information and technology, partners and suppliers, and value streams and processes so services are designed and run holistically.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate, think holistically, keep it simple and practical, and optimize and automate.

    Key ITIL Practices for the Service Desk

    Put incident management, problem management, change enablement, service request management and service level management to work in real day-to-day IT service delivery.

    Continual Improvement and Metrics

    Use the continual improvement model, service level agreements, KPIs and critical success factors to measure service quality and drive ongoing improvement.

    Who Should TakeITIL 4 Foundation Certification Training in Las Vegas?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL 4 Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

    ITIL 4 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1325

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL 4 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL 4 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives. Training can be tailored to business objectives, team roles, and organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL 4 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format allows greater flexibility and individualized attention throughout the learning journey.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL 4 Foundation Live Virtual Training

    ITIL 4 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1325

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for ITIL 4 in Las VegasAccredited, Flexible Learning

    As a trusted ITIL 4 Foundation training company in Las Vegas, Invensis Learning delivers structured ITIL 4 Foundation training for individual professionals and organizations looking to build modern IT service management capability and pass the PeopleCert exam. As an accredited training partner for AXELOS and PeopleCert, we combine experienced ITSM trainers, flexible delivery formats, organized courseware and learner-focused support. Whether you enroll as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certified processes.

    • Accredited training partner for AXELOS and PeopleCert ITIL 4 courses
    • Experienced ITSM trainers with real-world service management backgrounds
    • Live online and classroom formats that fit working professionals
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • Practice tests, exam simulators and study guides included
    • Post-training support and ITIL 4 exam guidance
    • Corporate and group training for gaming, hospitality and tech teams
    • 60+ certification courses across ITSM, Agile and project management

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    Certification Courses

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    Professionals Trained

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

    Over 5000 five star reviews

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    ITIL 4 Foundation Training Locations in Las VegasInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL 4 Foundation Training Location in Las Vegas

    Bellagio Las Vegas, 3600, South Las Vegas Boulevard, Las Vegas, Clark County, Nevada, 89109, United States

    ITIL 4 Foundation Training Location in Las Vegas

    Aria Resort & Casino, 3730, Aria Place, Las Vegas, Clark County, Nevada, 89109, United States

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    Corporate ITIL 4 Training in Las VegasBuild Service Excellence

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    • Customized ITIL 4 training for IT teams of any size
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with gaming, hospitality and data-center experience
    • Role-based ITSM examples mapped to your service desk and operations
    • Standardize service management practice across departments
    • Progress tracking and dedicated coordination for group training
    • Scalable delivery for local and multi-site teams

    Leading Organizations

    Caesars EntertainmentMGM ResortsWynn ResortsBoyd GamingStation CasinosSwitch

    What Our Learners Say

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    Passed the Exam with a Clear Framework in Hand

    "The ITIL 4 Foundation training finally connected all the service desk work I was already doing to a real framework. The Service Value System and guiding principles made sense quickly, and I passed the PeopleCert exam on my first try."

    Marcus Reyes

    IT Support Specialist

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    Practical Examples I Could Use Right Away

    "As a service desk analyst, I wanted to move up. The trainer used real hospitality and casino IT examples, which made incident and problem management easy to apply. I feel ready for a team-lead role now."

    Danielle Carter

    IT Service Desk Analyst

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    A Confident First Step into IT Service Management

    "I came in as a career changer with no formal ITSM background. The course was beginner friendly and the practice tests built my confidence. ITIL 4 gave me the vocabulary to talk to IT teams credibly."

    Brian Whitfield

    Career Changer, Junior IT Analyst

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    Standardized Our Service Desk in Weeks

    "We enrolled our service desk team to standardize how they handle incidents and changes. After the training, our teams share one ITIL vocabulary and our change failures dropped. The corporate delivery fit our shift schedules."

    Olivia Hartman

    L&D Manager, Hospitality Group

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    Tailored Training That Improved Our IT Operations

    "Invensis Learning delivered ITIL 4 Foundation onsite for our IT operations group. The trainer tailored sessions to our always-on gaming environment, and the team now applies continual improvement to real service issues."

    Derrick Nguyen

    IT Operations Director, Gaming Sector

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    We also deliver ITIL 4 Foundation Certification Trainingacross multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 4 Foundation is a globally recognized entry credential in IT service management that helps you qualify for service desk, IT support and ITSM roles. In Las Vegas, service desk managers average around $115,000 a year, and certified professionals stand out with employers across gaming, hospitality and data centers.

    General

    Is the ITIL 4 Foundation certification worth it?

    Yes. ITIL 4 Foundation is a globally recognized entry credential in IT service management that helps you qualify for service desk, IT support and ITSM roles. In Las Vegas, service desk managers average around $115,000 a year, and certified professionals stand out with employers across gaming, hospitality and data centers.

    What is ITIL 4 Foundation and who is it for?

    ITIL 4 Foundation is the entry-level qualification in the ITIL 4 scheme from AXELOS, delivered by PeopleCert. It introduces modern IT service management and suits IT and business professionals, service desk staff, support analysts and career changers. There are no formal prerequisites to take the exam.

    Why choose Invensis Learning for ITIL 4 training in Las Vegas?

    Invensis Learning is an accredited training partner for AXELOS and PeopleCert, offering ITIL 4-aligned courseware, experienced ITSM trainers, flexible online and classroom formats and exam support. ISO 9001:2015 and ISO 27001:2022 certified delivery helps you move from learning to certified with confidence.

    Is ITIL 4 Foundation recognized in Las Vegas?

    Yes. ITIL 4 is a globally recognized IT service management framework valued by employers across Las Vegas and worldwide, including casino resorts, hospitality groups, data-center operators and healthcare systems that depend on always-on IT services.

    How long is the ITIL 4 Foundation certification valid?

    ITIL 4 Foundation is valid for three years. You can renew it by earning the required CPD points through your PeopleCert account or by passing a higher ITIL 4 qualification. Verify current renewal requirements at peoplecert.org.

    Pricing

    What is included in the ITIL 4 Foundation course fee?

    The training fee typically includes ITIL 4-aligned courseware, practice tests, exam simulator access, study guides, learner support and a course completion certificate. The PeopleCert exam fee may be bundled or billed separately depending on the package. Request a quote for the option that fits you.

    How much does ITIL 4 Foundation training cost in Las Vegas?

    Pricing varies by format and whether the exam is bundled, so the fee is available on request. Choose live online or classroom delivery and ask for a tailored quote. Talk to a learning advisor for current schedules and pricing.

    Is the PeopleCert exam fee included in the price?

    It depends on the package. Some bundles include the PeopleCert exam voucher, while others quote training and exam separately. PeopleCert exam pricing varies by region and channel, so confirm the current figure at peoplecert.org or ask us for a combined quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for IT teams, service desks and operations groups. Contact us for a tailored quote for your team.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 4 Foundation exam?

    The ITIL 4 Foundation exam is a closed-book, multiple-choice examination based on the ITIL 4 Foundation syllabus from AXELOS and PeopleCert. It covers service management concepts, the Service Value System, the four dimensions, guiding principles and core practices.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and you have 60 minutes to complete it. The pass mark is 65 percent, which means answering 26 of the 40 questions correctly.

    What is the passing score for ITIL 4 Foundation?

    You need to score 65 percent to pass, which is 26 out of 40 questions correct. There are no formal prerequisites to sit the exam, though attending accredited training is recommended.

    How and where do I take the ITIL 4 Foundation exam?

    You can take the exam online through PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorized test center. Both options are available in Las Vegas and worldwide. Our team can guide you through booking the exam.

    What if I do not pass the exam on the first attempt?

    You can resit the ITIL 4 Foundation exam. Our training includes practice tests, an exam simulator and trainer guidance to prepare you thoroughly, and selected plans offer retake support. Confirm current resit policies and fees at peoplecert.org.

    Course Content

    What will I learn in the ITIL 4 Foundation course?

    You will learn the core service management concepts, the ITIL 4 Service Value System, the four dimensions of service management, the seven guiding principles, key ITIL practices such as incident and change enablement, and continual improvement with metrics and SLAs.

    Do I need prior experience to take this course?

    No. ITIL 4 Foundation has no formal prerequisites and is designed as an entry point to modern ITSM. The course is beginner friendly, with hands-on examples and practice tests, so career changers and those new to IT service management can succeed.

    What learning resources and materials are provided?

    You receive ITIL 4-aligned courseware, study guides, practice questions, an exam simulator and topic-wise quizzes. These materials map to the ITIL 4 Foundation syllabus and help you identify weak areas before the exam.

    Is the courseware aligned with the current ITIL 4 syllabus?

    Yes. The courseware is aligned to the current ITIL 4 edition and the ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, covering the Service Value System and the core management practices tested in the exam.

    Will I receive a certificate after the training?

    Yes. After completing the training you receive a course completion certificate from Invensis Learning. Passing the PeopleCert exam separately earns you the official ITIL 4 Foundation certification and digital badge.

    Enrollment

    How do I enroll in the ITIL 4 Foundation course?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer live online (live virtual) instructor-led training and classroom training, plus customized corporate group training. Choose the format that fits your schedule and learning style in Las Vegas or remotely.

    How soon can I start the training?

    New batches open regularly for both live online and classroom delivery. Check the upcoming schedules on our website, or speak with a learning advisor to find a start date that works for you.

    Can I reschedule or transfer my enrollment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training twice. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.