Quality Function Deployment Training in Jordan

Turn Customer Needs into Design

Master the House of Quality and the Voice of the Customer with instructor-led QFD training built for product, design and quality professionals across Jordan. Learn to translate customer requirements into clear engineering specifications, prioritise design decisions and build products right the first time, delivered by Invensis Learning, a trusted Quality Function Deployment training company with experienced trainers.

Flexible

Training Schedules

Instructor-led

Mode

Hours

17K+ already enrolled

4.1 (970+ Reviews)

11 enrolled this week

6 viewing right now

Want to Train Your Team?

Master QFD and Lead Customer-Driven Design in Jordan

Starts from

USD 395

What Is Quality Function Deployment Training in Jordan?Your Guide to Customer-Driven Design

Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and process characteristics at every stage of product and service development. This Quality Function Deployment training in Jordan teaches you to build and interpret the House of Quality, the central QFD planning matrix, so that customer requirements drive every design decision.

Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD is now used across manufacturing, pharmaceuticals, automotive, healthcare and software. Over one practical day you learn to capture customer needs, translate them into measurable engineering characteristics, resolve design trade-offs and cascade the analysis through product planning, parts deployment, process planning and production planning.

The programme suits product designers, design and quality engineers, R&D professionals, product managers and Six Sigma practitioners in Amman and across Jordan who want to design quality in from the start. Build the skill with Invensis Learning and apply it to your own products straight away.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the Jordan designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in Jordan

Flexible training formats available for individual learners and corporate teams in the Jordan
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Jordan
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Jordan
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Jordan industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the JordanWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the Jordan
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Jordan will benefit from this program

What You Gain from Mastering QFDPractical Value from Day One

For Individuals

Quality Function Deployment training turns you into a customer-driven designer who can prove that every engineering decision traces back to a real customer need. The skill suits product designers, design and quality engineers, R&D professionals, product managers and Six Sigma practitioners. Whether you are launching new products, improving a service, or leading a cross-functional design team in Jordan's manufacturing, pharmaceutical or technology sectors, QFD gives you a structured, repeatable way to design quality in from the start.

If you want practical, on-the-job capability rather than theory, QFD is one of the most immediately useful tools in product development. You leave able to facilitate a House of Quality workshop and build a working matrix for your own product.

Translate the Voice of the Customer into clear, measurable design specifications
Build and read a full House of Quality matrix with confidence
Prioritise design decisions using customer importance, not guesswork
Spot and resolve engineering trade-offs before costly prototypes
Cut design rework and speed up time to market for new products
Apply QFD within Design for Six Sigma and DMAIC projects
Stand out as a customer-driven product, design or quality professional in Jordan
Earn an Invensis Learning course completion certificate you can apply at work

For Organizations

QFD group training helps organisations build a customer-driven design capability across product, engineering, quality and marketing teams. Delivered for cross-functional groups, it gives everyone a shared language for translating customer needs into design and process decisions. For manufacturers, pharmaceutical firms and technology companies in Jordan, this training standardises how teams capture the Voice of the Customer and design quality into new products and services.

When a cross-functional team learns QFD together, they can build a House of Quality for one of your own products during the session, creating value from day one. The result is fewer design iterations, faster launches and products genuinely aligned to customer needs.

Aligns product, engineering, quality and marketing around one customer voice
Reduces late design changes, warranty costs and value leakage
Builds a shared, repeatable House of Quality method across teams
Connects customer requirements to production controls with a clear audit trail
Strengthens new product development and Design for Six Sigma capability
Delivered onsite or live virtual for cross-functional teams in Jordan
Creates immediate value by working on your own real product in the room

Where QFD Skills Take Your Career in JordanRoles, Sectors and Demand

Quality Function Deployment skills are increasingly valued across Jordan's manufacturing, pharmaceutical, automotive and technology sectors, where employers must translate customer and regulatory requirements into reliable product designs. As Jordan grows its high-value industry base, professionals who complete Quality Function Deployment training and can run the House of Quality and connect customer needs to design decisions stand out for product, design, quality and R&D roles. Here is what the local market looks like now.

JD 720

Quality Engineer salary, Jordan

per month, average, Glassdoor and PayScale 2026

254,000+

Manufacturing workforce, Jordan

across around 18,000 industrial establishments

JD 748m

Pharmaceutical exports, Jordan

2023, up 7% year on year

JD 1,500

Product Manager salary, Jordan

per month, average, market estimate

SECTORS HIRING

—Pharmaceuticals and Medical Devices
—Manufacturing and Industrial Products
—Automotive and Engineering Industries
—FMCG and Consumer Goods
—Software and Telecom Services
—Healthcare and Service Design

DEMAND DRIVERS

—A manufacturing base worth around $21bn across 18,000+ establishments
—Pharmaceutical exports of JD 748m raising design-quality standards
—Investment Promotion Strategy 2023-2026 targeting high-value industry
—Growing electronics, medical device and automotive investment
—Design for Six Sigma and Quality by Design adoption in regulated sectors
—Zarqa and Sahab industrial estates expanding product manufacturing

Sources: Glassdoor, PayScale, WorldSalaries (Jordan) 2026; Jordan Ministry of Industry and Trade, Invest Jordan, JAPM 2023-2026.

Designation

Quality Function Deployment Professionals in Jordan : Salary Insights and Trends

Hiring Companies in Jordan

JD450

Min

JD720

Average

JD1K

Max

Glassdoor - PayScale (Jordan) 2026

Source: Hikma Pharmaceuticals - JPM - Ram Pharma - Nuqul Group

Why Jordan's Industries Need QFD Skills

Customer-Design Translation Gap

Many Jordanian manufacturers still design from assumption rather than evidence, so products miss what customers actually need. QFD closes the gap between customer language and engineering specifications.

QFD closes the customer-to-design gap

Regulated Pharma Quality Demands

Jordan's pharmaceutical exporters must meet strict standards across 78+ markets. QFD and Quality by Design translate patient and regulatory needs into robust, traceable product characteristics.

QFD builds design-quality skills

Costly Late Design Changes

Late-stage redesigns inflate development cost and delay launches. The House of Quality surfaces design conflicts early, reducing rework, warranty costs and time to market.

QFD surfaces design conflicts early

Rising Automotive and Electronics Investment

New automotive, electronics and medical-device investment demands stronger product engineering. QFD gives teams a structured way to set and trace design targets at scale.

QFD sets and traces design targets

Scarce Customer-Driven Design Talent

Jordan has strong engineering graduates but few professionals trained in structured methods for turning customer needs into design. QFD skills make product and quality engineers stand out.

QFD makes product engineers stand out

Fragmented Cross-Functional Teams

Product, engineering, quality and marketing often work in silos, losing the customer voice in handoffs. QFD gives cross-functional teams one shared design language.

QFD gives teams one design language

Sources: Jordan Ministry of Industry and Trade, Invest Jordan, JAPM; Glassdoor, PayScale (Jordan) 2026.

QFD is one of the most practical product-design skills you can build. Join professionals across Jordan who design quality in from the start. Start your journey today.

Your Jordan Product-Design Transformation

Where You Stand Today,

And Where QFD Skills Take You Next

Jordan's product and manufacturing sectors increasingly separate teams that design around real customer needs from those that design by assumption. Here is which side of that line you want to be on.

Today

You design from opinion and internal assumptions about what customers want

After QFD

You design from the structured Voice of the Customer, with evidence behind every choice

Today

You design from opinion and internal assumptions about what customers want

Today

Late design changes drive up cost and delay your product launches

After QFD

You catch design conflicts early in the House of Quality, cutting rework and time to market

Today

Late design changes drive up cost and delay your product launches

Today

Customer needs get lost in the handoffs between design, quality and production

After QFD

You keep one traceable line from customer need to production control

Today

Customer needs get lost in the handoffs between design, quality and production

You master QFD

Before

Product credibility resting on seniority rather than a clear method

Now you have

A recognised, structured product-design skill valued across Jordan's industries

Before

Product credibility resting on seniority rather than a clear method

Before

Limited to delivering to a fixed brief handed down from others

Now you have

The ability to facilitate Voice of the Customer and House of Quality workshops for any product or service

Before

Limited to delivering to a fixed brief handed down from others

Before

QFD understood as theory from a textbook, hard to apply at work

Now you have

Hands-on capability to build a working House of Quality for your own product

Before

QFD understood as theory from a textbook, hard to apply at work

Before

Design quality reviewed late, after problems have already appeared

Now you have

Quality designed in from the start, across product, parts and process planning

Before

Design quality reviewed late, after problems have already appeared

"The gap between building products and genuinely designing them around the customer is a structured method, and the teams that matter already use one."

Join thousands of professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, WorldSalaries (Jordan) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the Jordan is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

100% Secure and Safe download

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

Skills You Will Build in This CourseThe Full QFD Toolkit

This Quality Function Deployment training gives you the practical skills to run QFD from end to end. By the end of the day you can capture the Voice of the Customer, build a House of Quality, set engineering targets and cascade the analysis through to production.

Capture the Voice of the Customer

Collect and structure customer needs using interviews, observation and surveys, organise them with the affinity diagram, and classify them with the Kano model into must-be, performance and delighter requirements.

Build the House of Quality

Construct the full House of Quality step by step: customer requirements, engineering characteristics, the relationship matrix, the correlation roof, competitive benchmarking and engineering targets.

Prioritise Design Decisions

Calculate absolute and relative technical importance to identify the vital few engineering characteristics that drive customer satisfaction, so design effort goes where it matters most.

Resolve Design Trade-Offs

Read the correlation roof to find design hot spots and conflicts, and make deliberate, evidence-based trade-offs before committing to expensive prototypes.

Cascade QFD Through Four Phases

Flow customer requirements through product planning, parts deployment, process planning and production planning, keeping a clear audit trail from customer need to quality control.

Apply QFD in Six Sigma and Services

Use QFD within Design for Six Sigma and DMAIC projects, and adapt the House of Quality to service, healthcare and software design contexts.

Who Should TakeQuality Function Deployment Training in Jordan?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

USD 395

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

Untitled

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Untitled

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Untitled

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Untitled

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Untitled

Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Untitled

Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

Untitled

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

Untitled

Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Untitled

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

Untitled

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

Quality Function Deployment Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

USD 395

Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Train with Invensis LearningA Trusted Global Training Partner

As a trusted Quality Function Deployment training company in Jordan, Invensis Learning delivers practical, instructor-led programmes for professionals and organisations that want to design quality into their products and services. Our trainers are experienced quality and product-development practitioners, and our programmes combine clear frameworks, real-world examples and hands-on House of Quality exercises. Whether you join as an individual in Amman or arrange corporate training for a cross-functional team, you get an ISO-certified provider, flexible delivery formats and support that focuses on real workplace application.

Experienced trainers who are practising quality and product-development professionals
Hands-on House of Quality exercises using real product and service examples
Flexible formats: live virtual (online), classroom and onsite corporate training
ISO 9001:2015 and ISO 27001:2022 certified training provider
Course completion certificate from Invensis Learning on finishing the programme
Practical, apply-at-work focus rather than theory alone
Dedicated learner support before, during and after training
Trusted by professionals and organisations across many industries and countries

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

1-to-1

Doubt-Clearing Sessions

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in JordanAll our classroom training is now available online at your convenience

Quality Function Deployment in Jordan

InterContinental, Islamic Scientific College Street, Jabal Amman, Zahran District, Amman, Amman District, Kasbah District of Amman, Amman, 11180, Jordan

Quality Function Deployment in Jordan

Landmark Amman Hotel, Jordan

Quality Function Deployment in Jordan

InterContinental, Islamic Scientific College Street, Jabal Amman, Zahran District, Amman, Amman District, Kasbah District of Amman, Amman, 11180, Jordan

Quality Function Deployment in Jordan

Landmark Amman Hotel, Jordan

Corporate QFD Training in JordanBuilt for Your Teams

Untitled

Train product, engineering, quality and marketing teams together in one shared method
Build a House of Quality for your own real product during the session
Flexible delivery: onsite, live virtual or blended for teams across Jordan
Role-based examples from manufacturing, pharma and technology sectors
Customised schedules aligned to your team's availability
Dedicated coordination and support for group training
Scalable delivery for local and regional teams

What Our Learners Say

Untitled

The House of Quality Finally Clicked

"The hands-on House of Quality exercise made everything practical. I went back to work and built a QFD matrix for a new product line the same week. The trainer explained the Voice of the Customer and Kano model clearly."

Yousef Al-Masri

Product Development Engineer

Untitled

0/0

Practical from the First Hour

"I liked how the course connected customer requirements to measurable engineering targets. The examples from manufacturing and pharma were directly relevant to my work in Amman."

Rana Haddad

Quality Engineer

Untitled

0/0

A Structured Way to Design Quality

"QFD gave me a repeatable method instead of relying on opinion. Cascading customer needs through parts and process planning was the most useful part for our development projects."

Omar Khalil

R&D Specialist

Untitled

0/0

Great Fit for Our Cross-Functional Team

"We trained a mixed team of design, quality and production staff. Building a House of Quality for one of our own products created real alignment and cut back-and-forth between functions."

Lina Qasem

Quality Manager, Pharmaceutical Manufacturer

Untitled

0/0

Aligned Our Teams Around the Customer

"The corporate session gave product, engineering and marketing one shared language. We now start new features with a proper Voice of the Customer and prioritisation step."

Tareq Nsour

Head of Product, Technology Firm

Untitled

0/0

Well-Structured Corporate Training

"Invensis Learning tailored the examples to our industry and delivered onsite for our team. The facilitation and materials were professional and genuinely practical."

Dina Sabbagh

Learning and Development Lead

Untitled

0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

Drop us a query and our learning consultant will reach out to you shortly

Get Course Details & Pricing

Fill out this form and we will respond quickly.

We also deliver Quality Function Deployment Trainingacross multiple cities

Invensis Learning delivers industry-leading Quality Function Deployment training solutions tailored for individuals and organizations.

Amman

Explore Our Other Course Categories

Agile

Project Management

ITSM

Quality Management

DevOps

IT Governance

Other Related Courses

Foundation

Root Cause Analysis

Frequently Asked QuestionsHere's everything you may ask...

Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and process characteristics. It uses the House of Quality matrix to make sure customer requirements drive every product or service design decision.

General

What is Quality Function Deployment (QFD)?

Who should take QFD training in Jordan?

The training suits product designers, design and quality engineers, R&D professionals, product managers, marketing professionals and Six Sigma practitioners. It is ideal for anyone in Jordan's manufacturing, pharmaceutical, automotive or technology sectors who turns customer needs into product designs.

Is QFD training worth it for my career?

Yes. QFD is one of the most practical product-development skills you can build, and it applies across manufacturing, pharma, healthcare and software. Professionals who can run the House of Quality stand out for product, design, quality and R&D roles across Jordan.

Do I need prior experience to take this course?

No. There are no prerequisites, and the course introduces QFD and the House of Quality from first principles. Familiarity with product development or quality concepts is helpful but not required.

What method and framework does the training follow?

The training is built on the QFD methodology developed by Yoji Akao and Shigeru Mizuno, centred on the House of Quality. It covers the four-phase QFD model: product planning, parts deployment, process planning and production planning.

Pricing

How much does QFD training cost in Jordan?

Pricing depends on the delivery format (live virtual, classroom or corporate) and group size, so fees are available on request. Contact a learning advisor for a tailored quote for individual or team training in Jordan.

What is included in the course fee?

The fee typically includes instructor-led training across all QFD modules, hands-on House of Quality exercises, learning materials and templates, and a course completion certificate from Invensis Learning. Request a quote for full details.

Do you offer group or corporate pricing?

Yes. We offer corporate group training with customised schedules and volume-based pricing for cross-functional teams and departments. Ask about corporate pricing for your team in Jordan.

Are there rates for teams in Jordan?

Group and corporate rates are available for teams, and pricing scales with group size. Talk to a learning advisor about the best option for training your product and quality team together.

How do I get a price for my team?

Request a quote through the Invensis Learning website or speak with a learning advisor. Share your preferred format, group size and location, and we will provide a tailored proposal.

Assessment

Is this course assessed or graded?

No. QFD training is a practical, non-assessed skills course with no test. Learning is reinforced through hands-on House of Quality exercises, realistic case studies and team discussion throughout the day.

Will I receive anything on completion?

Yes. You receive a course completion certificate from Invensis Learning confirming you finished the programme. The QFD skills you gain are immediately usable at work and do not expire.

How is learning reinforced during the course?

Through practical exercises: capturing the Voice of the Customer, classifying needs with the Kano model, and building a full House of Quality from a realistic product or service scenario. You leave able to apply QFD straight away.

Is QFD recognised by employers?

QFD is a widely used, established methodology valued across manufacturing, pharmaceutical, automotive, healthcare and software organisations. Employers value professionals who can apply the House of Quality to design products around real customer needs.

How long does the training take?

The programme runs for one full day (8 hours), or can be split into two half-days totalling 8 hours. It covers all QFD modules, from the Voice of the Customer through the House of Quality to four-phase cascading.

Course Content

What topics does the QFD training cover?

The course covers QFD principles and the business case, capturing and structuring the Voice of the Customer, building and interpreting the House of Quality, four-phase QFD cascading, and applying QFD in Design for Six Sigma, DMAIC and service design.

What is the House of Quality?

The House of Quality is the central QFD planning matrix. It links customer requirements to engineering characteristics, weights their relationships, maps design conflicts in the correlation roof, benchmarks competitors and sets measurable engineering targets.

Does the course cover the Voice of the Customer and Kano model?

Yes. You learn to collect and structure customer needs using interviews, observation and surveys, organise them with the affinity diagram, and classify them with the Kano model into must-be, performance and delighter requirements.

Is QFD useful for services and software, not just manufacturing?

Yes. While QFD began in manufacturing, the course covers applications in services, healthcare, financial services and software, where customer requirements must be translated into delivery standards, process parameters and test criteria.

Will I practise on a real product during the course?

Yes. Hands-on exercises run throughout, and you build a working House of Quality from a realistic scenario. In corporate sessions, teams can build one for their own product, creating immediate value.

Enrollment

How do I enrol in QFD training in Jordan?

You can enrol through the Invensis Learning website or by speaking with a learning advisor. Choose your preferred format, confirm your place, and you will receive schedules, materials and joining details.

What delivery formats are available?

QFD training is available live virtual (online), in classroom, and as onsite corporate training for teams. You can pick the format that best fits your schedule and location in Jordan.

When can I start?

Public sessions run on scheduled dates, and corporate sessions are arranged to suit your team's availability. Contact a learning advisor to see upcoming batches and book a convenient date.

Can you deliver training onsite for our team in Jordan?

Yes. We deliver onsite and live virtual corporate training for cross-functional teams across Jordan, with customised schedules and industry-relevant examples. Request corporate training to arrange a session.

What is the reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and flexible options are available on selected plans. Reach out to our team for the details that apply to your enrolment.

Quality Function Deployment Training in Jordan

What Is Quality Function Deployment Training in Jordan?UntitledYour Guide to Customer-Driven Design

What Is Quality Function Deployment Training in Jordan?Your Guide to Customer-Driven Design

Key Highlightsof the Quality Function Deployment Training Course

Quality Function Deployment Training Eligibility in the JordanWho Can Enroll?

What You Gain from Mastering QFDPractical Value from Day One

Where QFD Skills Take Your Career in JordanRoles, Sectors and Demand

SECTORS HIRING

DEMAND DRIVERS

Why Jordan's Industries Need QFD Skills

Customer-Design Translation Gap

Regulated Pharma Quality Demands

Costly Late Design Changes

Rising Automotive and Electronics Investment

Scarce Customer-Driven Design Talent

Fragmented Cross-Functional Teams

Where You Stand Today,

And Where QFD Skills Take You Next

Module 1: QFD Introduction

Module 2: Pre-Planning a QFD Project

Module 3: Voice of the Customer

Module 4: Needs vs. Features

Module 5: Calculating a QFD Matrix

Module 6: Rooms in the House of Quality

Module 7: Beyond the House of Quality

Module 8: Affinity Diagrams

Module 9: Tree Diagrams

Module 10: Cause-and-Effect Diagrams

Module 11: Flowcharts

Course Curriculumof the Quality Function Deployment Training

Module 1: QFD Introduction

Skills You Will Build in This CourseThe Full QFD Toolkit

Capture the Voice of the Customer

Build the House of Quality

Prioritise Design Decisions

Resolve Design Trade-Offs

Cascade QFD Through Four Phases

Apply QFD in Six Sigma and Services

Who Should TakeQuality Function Deployment Training in Jordan?

Quality Function Deployment Training Modesfor Professionals and Teams

Quality Function Deployment Live Virtual Training

Quality Function Deployment Classroom Training

Quality Function Deployment Corporate Group Training

Quality Function Deployment Focused 1-to-1 Training

Quality Function Deployment Live Virtual Training

Why Train with Invensis LearningA Trusted Global Training Partner

Quality Function Deployment Training Locations in JordanAll our classroom training is now available online at your convenience

Corporate QFD Training in JordanBuilt for Your Teams

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver Quality Function Deployment Trainingacross multiple cities

Explore Our Other Course Categories

Other Related Courses

Poka Yoke

Lean Six Sigma Yellow Belt

Business Process Management

Six Sigma Awareness

7 QC Tools Training

Lean Six Sigma Black Belt