Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is Quality Function Deployment Training in Jordan?

    Your Guide to Customer-Driven Design

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    What's Included in Your Quality Function Deployment Training

    • One-day interactive instructor-led training across eleven modules

    • 8 PDUs on completion of the training

    • Coverage of the four phases of the QFD process

    • Copy of course material and SME-prepared study guide

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the Jordan

    Who Can Enrol?

    What You Gain from Mastering QFD

    Practical Value from Day One

    Who Should Take Quality Function Deployment Training in Jordan?

    • R&D Personnel

    • Project Managers

    • Service Team Leaders

    • Design and Process Engineers

    • Manufacturing Engineers and Managers

    • Quality Personnel and Consultants

    • Marketing and Sales Professionals

    • Product Development Personnel

    Where QFD Skills Take Your Career in Jordan

    Roles, Sectors and Demand

    Quality Function Deployment skills are increasingly valued across Jordan's manufacturing, pharmaceutical, automotive and technology sectors, where employers must translate customer and regulatory requirements into reliable product designs. As Jordan grows its high-value industry base, professionals who complete Quality Function Deployment training and can run the House of Quality and connect customer needs to design decisions stand out for product, design, quality and R&D roles. Here is what the local market looks like now.

    Why Jordan's Industries Need QFD Skills

    QFD is one of the most practical product-design skills you can build. Join professionals across Jordan who design quality in from the start. Start your journey today.

    Your Jordan Product-Design Transformation

    Where You Stand Today,

    And Where QFD Skills Take You Next

    Jordan's product and manufacturing sectors increasingly separate teams that design around real customer needs from those that design by assumption. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, WorldSalaries (Jordan) 2026.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritise design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritise design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Jordan is structured across eleven modules delivered in a one-day intensive programme. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    Skills You Will Build in This Course

    The Full QFD Toolkit

    This Quality Function Deployment training gives you the practical skills to run QFD from end to end. By the end of the day you can capture the Voice of the Customer, build a House of Quality, set engineering targets and cascade the analysis through to production.

    Capture the Voice of the Customer

    Collect and structure customer needs using interviews, observation and surveys, organise them with the affinity diagram, and classify them with the Kano model into must-be, performance and delighter requirements.

    Build the House of Quality

    Construct the full House of Quality step by step: customer requirements, engineering characteristics, the relationship matrix, the correlation roof, competitive benchmarking and engineering targets.

    Prioritise Design Decisions

    Calculate absolute and relative technical importance to identify the vital few engineering characteristics that drive customer satisfaction, so design effort goes where it matters most.

    Resolve Design Trade-Offs

    Read the correlation roof to find design hot spots and conflicts, and make deliberate, evidence-based trade-offs before committing to expensive prototypes.

    Cascade QFD Through Four Phases

    Flow customer requirements through product planning, parts deployment, process planning and production planning, keeping a clear audit trail from customer need to quality control.

    Apply QFD in Six Sigma and Services

    Use QFD within Design for Six Sigma and DMAIC projects, and adapt the House of Quality to service, healthcare and software design contexts.

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 345

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Train with Invensis Learning

    A Trusted Global Training Partner

    As a trusted Quality Function Deployment training company in Jordan, Invensis Learning delivers practical, instructor-led programmes for professionals and organisations that want to design quality into their products and services. Our trainers are experienced quality and product-development practitioners, and our programmes combine clear frameworks, real-world examples and hands-on House of Quality exercises. Whether you join as an individual in Amman or arrange corporate training for a cross-functional team, you get an ISO-certified provider, flexible delivery formats and support that focuses on real workplace application.

    • Experienced trainers who are practising quality and product-development professionals
    • Hands-on House of Quality exercises using real product and service examples
    • Flexible formats: live virtual (online), classroom and onsite corporate training
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Course completion certificate from Invensis Learning on finishing the programme
    • Practical, apply-at-work focus rather than theory alone
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries and countries

    12+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in Jordan

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in Jordan

    InterContinental, Islamic Scientific College Street, Jabal Amman, Zahran District, Amman, Amman District, Kasbah District of Amman, Amman, 11180, Jordan

    Quality Function Deployment Training Location in Jordan

    Landmark Amman Hotel, Jordan

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    Corporate QFD Training in Jordan

    Built for Your Teams

    • Train product, engineering, quality and marketing teams together in one shared method
    • Build a House of Quality for your own real product during the session
    • Flexible delivery: onsite, live virtual or blended for teams across Jordan
    • Role-based examples from manufacturing, pharma and technology sectors
    • Customised schedules aligned to your team's availability
    • Dedicated coordination and support for group training
    • Scalable delivery for local and regional teams

    Trusted by Leading Enterprises in Jordan

    Hikma PharmaceuticalsJordanian Pharmaceutical ManufacturingDar Al DawaNuqul GroupArab Potash CompanyAramex

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Request Training Details

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    We also deliver Quality Function Deployment Training across multiple cities in Jordan

    Quality Function Deployment training for individuals and teams. Select a city in Jordan to view upcoming dates, formats and pricing.

    Quality Function Deployment Training Course in AmmanQuality Function Deployment Training Course in AqabaQuality Function Deployment Training Course in Irbid

    Frequently Asked Questions

    Here's everything you may ask...

    Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and process characteristics. It uses the House of Quality matrix to make sure customer requirements drive every product or service design decision.

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