Built Around the Latest Exam
Build modern digital service management skills with instructor-led ITIL 5 Foundation training in Vilnius, aligned to AXELOS and delivered by PeopleCert-accredited trainers. Master the ITIL Value System, the seven guiding principles and the product and service lifecycle, then sit the 40-question ITIL 5 (Version 5.0) exam with confidence.
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16
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16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Vilnius, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
A Credential Employers Recognise
For Individuals
ITIL 5 Foundation training helps you build modern service management skills and earn a globally recognised AXELOS credential validated by PeopleCert exams. It suits IT and business professionals in Vilnius who want to understand digital product and service management from the current ITIL edition. Whether you are new to ITIL, moving from ITIL 4, or supporting fintech, banking or GBS teams, this training builds capability aligned with what employers now expect.
If you want a portable, in-demand credential that opens roles from service desk analyst to IT service manager, ITIL 5 Foundation is a clear first step. You gain current service management knowledge, exam readiness and a supported path from learning to certified.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared, current service management capability across IT and business teams. It equips people with the ITIL Value System, guiding principles and value stream thinking they need to deliver reliable digital services. For Vilnius employers scaling GBS, fintech or banking operations, this training standardises practice and connects delivery to value.
If your teams work across incident, problem, change and continual improvement without a common framework, ITIL 5 Foundation gives them one language. Flexible live virtual and onsite delivery lets you upskill whole teams together.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
Why ITIL 5 Foundation Is Worth It
ITIL 5 Foundation is a strong career signal in Vilnius, where a fast-growing base of global business services centres, Nordic banks, fintech scale-ups and IT outsourcing firms run digital services at scale. As organisations adopt the current ITIL edition for modern service management, certified professionals are sought for roles from service desk analyst to IT service manager and head of service management. Here is what the local market is telling us right now.
ITIL 5 Foundation turns modern service management theory into workplace value. Join Vilnius professionals building the skills employers want and start your ITIL 5 journey today.
Your Vilnius Career TransformationVilnius's IT and service management market is expanding with fintech, global business services and digital transformation, and employers increasingly distinguish certified service professionals from the rest. Here is the shift ITIL 5 Foundation helps you make.
Sources: Glassdoor, CV-Online, Manoalga.lt (Lithuania) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Vilnius is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Practical, Job-Ready Capability
This ITIL 5 Foundation training builds practical, current service management skills mapped to the official nine topic areas of the AXELOS ITIL 5 (Version 5.0) syllabus. By the end you can apply the ITIL Value System and guiding principles to real digital services.
Understand what distinguishes digital products and services, how value is created across their lifecycle, and why continual improvement sits at the heart of modern ITIL 5 practice.
Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, moving from output-focused to outcome-focused delivery.
Apply the four dimensions of product and service management: organisations and people, value streams and processes, information and technology, and partners and suppliers.
Explain how guiding principles, governance, value chain activities, management practices and continual improvement combine into the integrated ITIL Value System.
Use the seven guiding principles, from focus on value to optimise and automate, to make better decisions and adapt ITIL practices to real digital environments.
Understand the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.
Explore the role of ITIL 5 management practices and how official practice guides support consistent, effective ways of working across teams and organisations.
Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term organisational success.
ITIL V5 Foundation Certification Training in Vilnius?
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1110
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
A Trusted Learning Partner
Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training to professionals and teams in Vilnius and worldwide. Our programmes combine PeopleCert-accredited trainers, courseware aligned to the ITIL 5 (Version 5.0) syllabus, flexible delivery formats and dedicated learner support. With ISO 9001:2015 and ISO 27001:2022 certification, a global network of accredited experts and a track record of training 50,000+ professionals, we help you move from learning to a recognised credential with a clear, supported path. All of this makes Invensis Learning a leading ITIL Version 5 Foundation training company in Vilnius.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Vilnius
Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Piromontas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania
ITIL Version 5 Foundation Training Location in Vilnius
Grand Hotel Kempinski Vilnius, Vilnius
Upskill Your Vilnius Team
Trusted by Leading Organisations
Passed First Time with Real Confidence
"The training made the ITIL Value System and guiding principles genuinely click for me. The mock exams matched the real 40-question paper closely, and I passed on my first attempt and now handle incidents with far more structure at work."
Tomas Kazlauskas
Service Desk Analyst
0/0
The Right Credential for the Next Step
"As someone moving from ITIL 4, I wanted the current edition on my CV. The trainer explained the product and service lifecycle and value stream mapping clearly, and the certification helped me step up into a service management role in Vilnius."
Ruta Petrauskaite
IT Service Coordinator
0/0
Practical and Relevant for Delivery Teams
"Coming from a DevOps background, I found the continual improvement model and value streams mapped neatly onto how our teams already work. Practical sessions, no filler, and strong exam preparation throughout."
Mindaugas Jankauskas
DevOps Engineer
0/0
A Shared Framework Across Our Teams
"We trained a group of service managers with Invensis Learning to standardise our practices to ITIL 5. Delivery was flexible around our shifts, and the shared vocabulary has already improved how our teams handle problems and changes."
Egle Vaitkute
L&D Manager, Fintech Sector
0/0
Tailored, Well-Run Corporate Training
"The corporate programme was tailored to our banking services centre and the trainers understood our governance and resilience pressures. Our people are now aligned to the current ITIL edition and applying it to daily operations."
Andrius Butkus
Head of IT Operations, Banking Services
0/0
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and improve value.