Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
EUR 390
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Route from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Valletta, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Benefits for Your Career and Team
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay in Maltese IT
ITIL 5 skills are increasingly sought after in Valletta as iGaming operators, fintech firms, banks and managed-service providers modernise always-on digital services. Holding the current ITIL credential sets you apart in a market with a sharp ICT skills shortage, opening roles from Service Desk Analyst and Service Delivery Manager to IT Service Manager and Head of IT Operations. With digital sectors now driving Malta's growth, certified service-management professionals are in strong demand, and here is what the local market shows.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Valletta : Salary Insights and Trends
Hiring Companies in Valletta
PayScale . SalaryExpert (Malta) 2026
Source: BMIT Technologies . GO plc . Betsson
The ITIL 5 Foundation Bridge is the fastest way to bring your service management skills up to date. Join professionals across Malta who are transitioning to the current framework. Start your ITIL 5 journey today.
Malta's digital economy is expanding fast, and employers increasingly separate professionals who work to the current ITIL framework from those who do not. Here is which side of that line the Bridge puts you on.
Sources: SalaryExpert, PayScale, Glassdoor (Malta) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Valletta is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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From New Concepts to Everyday Practice
In the ITIL 5 Foundation Bridge you will learn exactly what is new and changed in ITIL 5, so you can apply the current framework at work. The course focuses only on the delta from ITIL 4 across five updated areas, building on the knowledge you already hold.
Pinpoint what is new, refined and restructured in ITIL 5 versus ITIL 4, from updated terminology to the introduction of the product and service lifecycle as a core organising principle.
Apply ITIL 5's digital product and service management approach to cloud, AI and platform-based delivery, and structure services across the full Discovery to Operation lifecycle.
Communicate confidently with the new and refined terminology and core concepts so you can work clearly with teams, partners, suppliers and business stakeholders.
Link strategy, delivery and measurable outcomes across the full stakeholder ecosystem, including the broadened focus on sustainability and experience.
Integrate the enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management work.
Map value streams and use the updated ITIL Value System to connect strategic intent to operational delivery and continual improvement.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Expert-Led, Accredited and Flexible
Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations in Valletta who want to update their service management knowledge and credential to the current framework. Our programmes combine accredited, experienced trainers, AXELOS-aligned courseware, flexible delivery and focused exam preparation. As a trusted ITIL 5 Foundation Bridge training company in Valletta, we ensure that whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around practical understanding, real-world application and a clear path to the ITIL 5 Foundation credential.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Valletta
Grand Hotel Excelsior, Triq l'Assediu l'Kbir, Il-Floriana, Port Region, FRN 1810, Malta
ITIL V5 Foundation Bridge Training Location in Valletta
The Phenicia, Vjal ir-Re Dwardu VII, Il-Floriana, Port Region, FRN 1400, Malta
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"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
"The course was delivered very well by Vivek. The one 2 one format really helped."
"Sathish Kumar was a great course facilitator, took the time to explaine with a calm voice and lots of patience all the topics and questions. Really recommend that course with him. "
"Sathish ensured that I understood all the concepts. He was patient, and responded to my queries in an understandable manner. We were able to cover the whole course in time."
"The best part about this experience is the trainer. He is incredibly good. He actually shows insightful videos related to the topics covered and goes out of his way to answer our questions and to make sure that we understood everything, on top of being friendly and interesting. Previous trainer pales in comparison. "
"Pritesh Shah was helpful content and patient"
"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
"Good training from Pritesh Shah"

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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Malta to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, and on passing it you hold the ITIL 5 Foundation credential.