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Build modern IT service management skills with instructor-led ITIL 5 Foundation training in Malta. Aligned to the AXELOS ITIL 5 (Version 5.0) syllabus and the PeopleCert exam, this programme prepares IT and business professionals to co-create value across the digital product and service lifecycle, in flexible formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern ITSM
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Malta, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
For Your Career and Your Organisation
For Individuals
ITIL 5 Foundation training helps professionals understand how modern organisations create and deliver value through digital products and services. The programme suits IT support staff, service desk analysts, aspiring service managers, and business professionals who work alongside digital teams. Whether you are new to ITIL, updating from ITIL 4, or moving into a service management role in Malta's technology sector, this training builds the awareness-level knowledge the Foundation exam validates.
If you want a recognised, digital-era ITSM credential that travels across sectors and borders, the ITIL 5 Foundation is a clear first step. You gain structured knowledge, practice questions aligned to the exam, and a supported path from study to certified.
For Organizations
ITIL 5 Foundation group training helps organisations equip teams with a consistent, current understanding of digital product and service management. It can be delivered for IT operations, service desks, project teams or mixed business groups. For organisations modernising their IT services, this training provides a scalable way to align people, practices and technology around value.
If your teams manage a growing set of digital products and services, ITIL 5 Foundation training gives them a common framework. They gain a shared approach to prioritisation, improvement and value delivery that supports better service outcomes.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Consider the ITIL 5 Foundation Certification?
The ITIL 5 Foundation is a strong entry marker for IT service management roles across Malta, valued by iGaming operators, fintech firms, telecoms providers and public sector organisations that run large digital service portfolios. As MITA drives public administration modernisation and the gaming and fintech sectors keep scaling, employers increasingly want professionals who understand modern ITSM. Demand spans service desk, incident, change and service delivery roles, and here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Malta : Salary Insights and Trends
Hiring Companies in Malta
PayScale · Paylab (Malta) 2026
Source: GO plc · Melita · BMIT Technologies · Betsson Group
The ITIL 5 Foundation is more than a certificate. It is a practical toolkit for modern IT service management. Join professionals in Malta who connect delivery to value and lead better service outcomes. Start your ITIL 5 journey today.
Your Malta Career TransformationMalta's technology market is expanding with iGaming, fintech and public sector digital investment, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line the ITIL 5 Foundation puts you on.
Sources: SalaryExpert, PayScale, Glassdoor, Paylab (Malta) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Malta is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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In the ITIL 5 Foundation Training
The ITIL 5 Foundation training builds awareness-level knowledge across all nine Foundation topic areas so you can speak the language of modern IT service management and prepare for the exam. By the end, you can explain how organisations co-create value through digital products and services.
Understand what sets digital products and services apart, how value is created, and how products and services are managed across their full lifecycle in the modern digital era.
Learn how value is co-created with consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, and apply the four dimensions of product and service management holistically.
Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.
Describe the purpose of each lifecycle activity, from discovery and design to operation, delivery and support, and the role of ITIL management practices and official practice guides.
Use the continual improvement model and Value Stream Mapping and Management to identify waste, improve flow and visibility, and drive better outcomes across digital services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1110
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL Version 5 Foundation Certification Training in Malta?
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Malta who want a current-edition IT service management credential. As a PeopleCert Accredited Training Organization, we combine accredited trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we, a trusted ITIL Version 5 Foundation training company in Malta, provide a professional experience built around practical understanding, real-world application and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Malta
Hilton Malta, Portomaso Avenue, St. Julian's, Eastern Region, STJ 4012, Malta
ITIL Version 5 Foundation Training Location in Malta
InterContinental, St. George Street, St. Julian's, Eastern Region, STJ 3310, Malta
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"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Malta to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. The ITIL 5 Foundation is a current-edition, globally recognised IT service management credential valued by Malta's iGaming, fintech, telecoms and public sector employers. It opens service desk, incident, change and service delivery roles, where IT service salaries commonly reach 48,000 to 55,000 euro a year.