From Study to Certified
Build in-demand IT service management skills with instructor-led ITIL 5 Foundation training for professionals across Poland. Learn the ITIL Value System, the product and service lifecycle and value co-creation, then prepare for the AXELOS (PeopleCert) exam in flexible live virtual formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
7 enrolled this week
Want to Train Your Team?
Starts from
PLN 4770
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Poland, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps individual professionals build modern service management capability and prepare for the Foundation exam. The course suits IT support staff, service desk analysts, digital product owners and DevOps or Agile practitioners who want a recognised, current credential. Whether you are entering ITSM, moving into a management practice, or refreshing older ITIL 4 knowledge, the programme grounds you in the ITIL 5 concepts employers value.
If you want to prove your service management skills with a credential recognised across Poland and worldwide, ITIL 5 Foundation is a clear path forward. You gain digital product and service management knowledge, exam preparation and a structured route from learning to certified.
For Organizations
ITIL 5 Foundation group training helps organisations raise service management maturity by equipping teams with current, structured knowledge. Training can be delivered for service desks, ITSM functions, shared-services centres or wider digital teams. For organisations modernising their service management and moving to ITIL 5, this training provides a scalable, flexible solution.
If your teams work to inconsistent service management practices, ITIL 5 Foundation group training creates a common framework. Staff gain a shared approach to value co-creation, the service lifecycle, management practices and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is becoming a recognised marker of modern service management skill across Poland, valued by IT services firms, shared-services and GBS centres, banks and telecoms that run large digital service portfolios. As enterprises modernise their IT operations and migrate from ITIL 4, credentialed practitioners are increasingly sought after. Demand spans service desk, incident, problem, change and service delivery roles, and here is what the Polish market is telling us right now.
ITIL 5 Foundation is more than a credential. It is a springboard into modern service management roles across Poland's IT and shared-services sectors. Join professionals who connect IT delivery to real business value. Start your journey today.
Your Poland Career TransformationPoland's IT services market is expanding with digital transformation, nearshoring and public-sector digitalisation, and employers increasingly separate professionals trained on the current framework from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, SalaryExpert (Poland) 2026.
The ITIL V5 Foundation certification path in Poland is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
100% Secure and Safe download
Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
100% Secure and Safe download
Skills covered in ITIL 5 Foundation span all nine official topic areas of the AXELOS (PeopleCert) syllabus. By the end of the programme you can explain the ITIL Value System, describe the product and service lifecycle, and apply the guiding principles to modern digital services.
Understand what sets digital products and services apart, how value is created, and how products and services are managed across their lifecycle, the core concepts that open ITIL 5 Foundation.
Learn how value is co-created with consumers and stakeholders while balancing outcomes, costs, risks, experience and sustainability, and view service management through Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers.
Grasp how the ITIL Value System brings together governance, value chain activities, practices and improvement, and apply the seven guiding principles, from focus on value to optimise and automate, to real decisions.
Work through the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and see how they connect to create value end to end.
Explore the role of ITIL management practices and official practice guides, and use the continual improvement model to drive lasting, step-by-step organisational progress.
Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
PLN 4770
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Poland that want current, recognised service management skills. As a PeopleCert Accredited Training Organization, our programmes combine accredited trainers, courseware aligned to the AXELOS ITIL 5 syllabus, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
500+
Corporate Clients
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Poland
InterContinental, 49, Emilii Plater, Żelazna Brama, Śródmieście Północne, Śródmieście, Warsaw, Masovian Voivodeship, 00-125, Poland
ITIL Version 5 Foundation Training Location in Poland
The Westin Warsaw, 21, Aleja Jana Pawła II, Mirów, Wola, Warsaw, Masovian Voivodeship, 00-854, Poland
Trusted by Leading Organisations
Cleared the Foundation Exam and Changed Roles
"The trainer explained the ITIL Value System and the guiding principles in a way that finally clicked. I moved from first-line support into an incident management role in a Warsaw services centre soon after passing."
Marek Kowalski
Incident Manager
0/0
A Clean Update to the Latest Framework
"I updated my knowledge from ITIL 4 to ITIL 5 with this course. The product and service lifecycle content was practical, and the mock exams matched the real 40-question format well."
Agnieszka Nowak
Service Desk Team Lead
0/0
Relevant Beyond the Exam
"Clear sessions and strong practice material on value streams and continual improvement. As a digital product owner, the value co-creation topics were directly useful in my day-to-day work."
Piotr Wisniewski
Digital Product Owner
0/0
One Framework Across the Whole Team
"We trained our shared-services team on ITIL 5 Foundation and now speak one service management language. Delivery quality across our client accounts has become far more consistent."
Katarzyna Zielinska
Service Delivery Lead, GBS Centre
0/0
Well Organised Corporate Delivery
"The corporate programme was tailored to our banking IT operations and scheduled around live-service work. Our people came away confident applying management practices and continual improvement."
Tomasz Lewandowski
IT Operations Manager, Financial Services
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the product and service lifecycle. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.