From Study to Certified
Build in-demand IT service management skills with instructor-led ITIL 5 Foundation training for professionals across Poland. Learn the ITIL Value System, the product and service lifecycle and value co-creation, then prepare for the AXELOS (PeopleCert) exam in flexible live virtual formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
100% Money-back Guarantee*
Want to Train Your Team?
Starts from
PLN 4770
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Poland, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills That Pay off Across Poland
For Individuals
ITIL 5 Foundation training helps individual professionals build modern service management capability and prepare for the Foundation exam. The course suits IT support staff, service desk analysts, digital product owners and DevOps or Agile practitioners who want a recognised, current credential. Whether you are entering ITSM, moving into a management practice, or refreshing older ITIL 4 knowledge, the programme grounds you in the ITIL 5 concepts employers value.
If you want to prove your service management skills with a credential recognised across Poland and worldwide, ITIL 5 Foundation is a clear path forward. You gain digital product and service management knowledge, exam preparation and a structured route from learning to certified.
For Organizations
ITIL 5 Foundation group training helps organisations raise service management maturity by equipping teams with current, structured knowledge. Training can be delivered for service desks, ITSM functions, shared-services centres or wider digital teams. For organisations modernising their service management and moving to ITIL 5, this training provides a scalable, flexible solution.
If your teams work to inconsistent service management practices, ITIL 5 Foundation group training creates a common framework. Staff gain a shared approach to value co-creation, the service lifecycle, management practices and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why ITIL 5 Foundation Opens Doors
ITIL 5 Foundation is becoming a recognised marker of modern service management skill across Poland, valued by IT services firms, shared-services and GBS centres, banks and telecoms that run large digital service portfolios. As enterprises modernise their IT operations and migrate from ITIL 4, credentialed practitioners are increasingly sought after. Demand spans service desk, incident, problem, change and service delivery roles, and here is what the Polish market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Poland : Salary Insights and Trends
Hiring Companies in Poland
PayScale · Glassdoor (Poland) 2026
Source: Capgemini Poland · Atos · Shell · Comarch
ITIL 5 Foundation is more than a credential. It is a springboard into modern service management roles across Poland's IT and shared-services sectors. Join professionals who connect IT delivery to real business value. Start your journey today.
Your Poland Career TransformationPoland's IT services market is expanding with digital transformation, nearshoring and public-sector digitalisation, and employers increasingly separate professionals trained on the current framework from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, SalaryExpert (Poland) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Poland is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
100% Secure and Safe download
Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
100% Secure and Safe download
Across the Nine ITIL 5 Topic Areas
Skills covered in ITIL 5 Foundation span all nine official topic areas of the AXELOS (PeopleCert) syllabus. By the end of the programme you can explain the ITIL Value System, describe the product and service lifecycle, and apply the guiding principles to modern digital services.
Understand what sets digital products and services apart, how value is created, and how products and services are managed across their lifecycle, the core concepts that open ITIL 5 Foundation.
Learn how value is co-created with consumers and stakeholders while balancing outcomes, costs, risks, experience and sustainability, and view service management through Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers.
Grasp how the ITIL Value System brings together governance, value chain activities, practices and improvement, and apply the seven guiding principles, from focus on value to optimise and automate, to real decisions.
Work through the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and see how they connect to create value end to end.
Explore the role of ITIL management practices and official practice guides, and use the continual improvement model to drive lasting, step-by-step organisational progress.
Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
PLN 4770
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For ITIL 5 Foundation Certification Training in Poland?
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Poland that want current, recognised service management skills. As a PeopleCert Accredited Training Organization, our programmes combine accredited trainers, courseware aligned to the AXELOS ITIL 5 syllabus, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
500+
Corporate Clients
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Poland
InterContinental, 49, Emilii Plater, Żelazna Brama, Śródmieście Północne, Śródmieście, Warsaw, Masovian Voivodeship, 00-125, Poland
ITIL Version 5 Foundation Training Location in Poland
The Westin Warsaw, 21, Aleja Jana Pawła II, Mirów, Wola, Warsaw, Masovian Voivodeship, 00-854, Poland
For Your Teams in Poland
Trusted by Leading Enterprises in Poland
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
"The instructor is very knowledgeable and shared variety of examples to explain different concepts. The training was tailored to my understanding level which was very helpful. I had plenty of flexibility in break time as well as scheduling these sessions with my medical issues. Very grateful for this training and all the tips and additional materials. Thank you"
"Great experience, Sathish is a very thorough instructor."
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"The trainer has shared simple explanations by providing easy to understand examples when it came to the foundation training and theory. Also, I got a good understanding on what methods should I use when reviewing/ understanding and answering the questions for the Practitioner exam. Overall the 4 days of trainings I believe were fundamentanl in preparing myself for both exams (foundation & practitioner). I feel confident that I got the necessary information to prepare to take the exams. "
"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
"the support which i have gained from people cert on technical issues while i try to register and book my exam , was super . i have been strugling to solve it by my self, however, upon request and with the support of Manjilat i have been able to register with snap support which is helpful and on time. i realy apreciaate it! "
"The training exceeded my expectations. The instructors were knowledgeable, and the course content was well-structured. The emphasis on real-world applications made the learning experience highly relevant.I now feel more confident in implementing ITIL practices in my role."
Sarah Rodriguez
(4.5/5)
4.7
Ratings
230K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
ITIL Version 5 Foundation training for individuals and teams. Select a city in Poland to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the product and service lifecycle. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.
kurs ITIL Wersja 5 Foundationszkolenie certyfikacyjne ITIL Wersja 5 Foundationcertyfikacja ITIL Wersja 5 Foundationszkolenie ITIL Wersja 5 Foundationkursy ITIL Wersja 5 Foundation w Polskaszkolenie do certyfikacji ITIL Wersja 5 Foundation Polskaszkolenie ITIL Wersja 5 Foundation w Polskacertyfikacja online ITIL Wersja 5 Foundation Polskacena egzaminu ITIL Wersja 5 Foundation Polskawymagania certyfikacyjne ITIL Wersja 5 Foundation Polskaprzygotowanie do ITIL Wersja 5 Foundation Polskakurs online ITIL Wersja 5 Foundation Polskakurs ITIL Wersja 5 Foundation Polskacertyfikacja ITIL Wersja 5 Foundation Polskaegzamin ITIL Wersja 5 Foundation Polska