From Study to Certified
Build modern IT service management skills with instructor-led ITIL 5 Foundation training in Wroclaw. Aligned to the current PeopleCert syllabus, this course prepares IT and business professionals across the city's fast-growing technology and shared-services sector to pass the ITIL 5 exam and apply digital service management at work.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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Starts from
PLN 4770
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry Point into Modern ITSM
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Wroclaw, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Lift
For Individuals
ITIL 5 Foundation training helps you convert hands-on IT experience into a recognised service management credential. The course suits service desk analysts, IT support staff, product owners and DevOps or Agile practitioners who want current, digital-era knowledge. Whether you are new to ITIL or updating from an earlier version, the training builds capability aligned with what Wroclaw employers expect from service management professionals.
If you want to prove modern ITSM skills to employers in Poland's technology and shared-services sector, ITIL 5 Foundation is a clear first step. You gain the concepts, the vocabulary and the exam readiness to move from ticket handling to managing services with confidence.
For Organizations
ITIL 5 group training helps organisations build service management capability by equipping teams with a shared framework and practical, digital-era skills. It can be delivered for IT operations, service desks, or whole delivery functions. For organisations connecting digital services to value and improving reliability, the training provides a scalable, flexible solution.
If your teams manage services with habit rather than a common framework, ITIL 5 training creates a shared approach to value co-creation, governance and continual improvement. It is well suited to Wroclaw's shared-services and R&D centres running complex, multi-supplier operations.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Earning Outlook
ITIL 5 Foundation is a strong career signal in Wroclaw, one of Poland's leading technology hubs, where an ICT sector of 45,000-plus specialists is pivoting from business process services to high-value R&D, 5G, cybersecurity and cloud. Employers such as UBS, Nokia, Capgemini, EY and IBM run large service-management operations and value professionals who can standardise ITSM practice. Demand spans service desk analysts through to service delivery and IT operations managers, and here is what the local market shows.
Designation
ITIL Version 5 Foundation Certified Professionals in Wroclaw : Salary Insights and Trends
Hiring Companies in Wroclaw
PayScale · PensjoMetr (Poland) 2026
Source: Capgemini · IBM · EY · Nokia
ITIL 5 Foundation is more than a certificate. It is a career move for IT professionals who want to manage services, not just tickets. Join learners across Wroclaw building modern ITSM skills. Start your journey today.
Your Wroclaw Career TransformationWroclaw's IT market is moving from business process services towards high-value digital work, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line ITIL 5 puts you on.
Sources: PayScale, Glassdoor (Poland) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Wroclaw is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Core ITSM Capabilities You Gain
What you will learn in ITIL 5 Foundation spans all nine official topic areas, from digital product and service management concepts to value stream mapping and management. By the end of the programme you can apply the ITIL value system and guiding principles to everyday service work.
Understand what sets digital products and services apart from traditional IT services, and how value is created and continually improved across their lifecycle.
Explain how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system.
Apply focus on value, start where you are, progress iteratively with feedback and the other principles to make better, real-world service decisions.
Balance organisations and people, value streams and processes, information and technology, and partners and suppliers for a holistic approach to services.
Understand how ITIL practices such as incident, problem, change enablement and service desk enable consistent, effective ways of working.
Map value streams to improve flow and visibility, and use the continual improvement model to drive lasting gains across the product and service lifecycle.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
PLN 4770
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led ITIL 5 Training
As a trusted ITIL Version 5 Foundation training company in Wroclaw, Invensis Learning delivers structured ITIL 5 Foundation training for individuals and organisations building modern service management capability. Our programmes combine PeopleCert-accredited delivery, certified trainers, organised courseware and learner-focused support. Whether you enrol as an individual in Wroclaw or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application, and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Wroclaw
DoubleTree by Hilton Hotel Wroclaw, 84, Podwale, Trójkąt, Przedmieście Oławskie, Wrocław, Lower Silesian Voivodeship, 50-414, Poland
ITIL Version 5 Foundation Training Location in Wroclaw
Radisson Blu Hotel, Jana Evangelisty Purkyniego, Ostrów Tumski, Stare Miasto, Wrocław, Lower Silesian Voivodeship, 50-153, Poland
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"Interactive training, hands-on knowledge and great use of visual tools!"
"Pritesh Shah was helpful content and patient"
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
"Victor is a very good instructor"
"PD is very comprehensive in explaining the justifications to the answers in the sample papers provided. Thank you PD for taking the time to train me and Cjhay! It was a productive 4-day training!"
"The teacher was great , very intereactive he came up with alot of examples . "
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"The trainer could customize the training for our company needs and teams could relate them better."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Poland to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 (Version 5.0) scheme created by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL value system, and the practices that help organisations co-create value. It suits IT and business professionals in Wroclaw.
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