How does ITIL 5 differ from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core structure, Value Stream Mapping and Management as a dedicated topic, and an updated ITIL Value System with a stronger digital-era and sustainability emphasis.

Who should take ITIL 5 Foundation?

It suits IT and service desk staff, DevOps and Agile practitioners, digital product owners, and business professionals who work with digital service teams. It also suits anyone updating from an earlier ITIL version to the current edition.

Do I need ITIL 4 before taking ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to all. Professionals who hold ITIL 4 will recognise some concepts, but ITIL 4 is not required. Verify any transition provisions at peoplecert.org.

How long is ITIL 5 Foundation valid?

ITIL 5 Foundation certification is valid for three years. To maintain it, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. Verify current renewal requirements at peoplecert.org.

How much does ITIL 5 Foundation training cost in Lodz?

Training is usually purchased as a combined training and exam package, and the price varies by delivery format and schedule. We quote fees in local currency for learners in Lodz. Contact us for a current quote or ask about corporate and group pricing.

What is included in the course fee?

The fee typically includes ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, a PeopleCert exam voucher, first-attempt guidance and learner support. Confirm the exact inclusions for your chosen plan when you enrol.

How much is the ITIL 5 Foundation exam fee?

The exam fee is set by PeopleCert and varies by region and purchasing channel, so it is available on request. It is often bundled into the training and exam package. Verify current pricing at peoplecert.org or ask our team.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service desk and delivery teams. Request a tailored quote for your team.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus. You can sit it online through PeopleCert online proctoring, or at an authorised test centre.

How many questions are on the exam and how long is it?

The ITIL 5 Foundation exam has 40 questions and a duration of 60 minutes (one hour). It is a closed-book, multiple-choice paper.

What is the passing score for ITIL 5 Foundation?

The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. The programme prepares you across all nine topic areas so you go in ready.

What topics does the exam cover?

The exam covers nine topic areas: Digital Product and Service Management Concepts, Value Co-creation, The Dimensions of Product and Service Management, the ITIL Value System, the ITIL Guiding Principles, the Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

What if I do not pass on the first attempt?

Our training includes first-attempt guidance, mock exams and practice questions to prepare you thoroughly. If a re-sit is needed, PeopleCert's re-sit policy applies; verify current re-examination terms at peoplecert.org, and our team can guide you through booking.

Which edition of ITIL does the course follow?

The course follows ITIL 5 (Version 5.0), the current edition published by AXELOS (PeopleCert). The courseware is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus.

Can a beginner take this course?

Yes. There are no prerequisites, so beginners are welcome. The training builds concepts from the ground up and includes practical examples, so no prior ITIL knowledge is needed.

How long is the training and how is it delivered?

The programme is a 16-hour course, delivered as two full days or four half-days depending on the schedule. It is available live virtual (online), in the classroom, or as corporate group training.

Are practice tests and materials included?

Yes. You receive ITIL 5 aligned courseware, industry case studies, practice questions and mock exams aligned to the 40-question exam format, so you can identify weak areas and build readiness.

How do I enrol in ITIL 5 Foundation training in Lodz?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

What training formats are available?

We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

How soon can I start?

New batches run regularly across live virtual and classroom formats. See upcoming schedules for the next available dates, or ask our team about a start date that suits you.

Can I reschedule or transfer to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

Where can I take the exam after training?

You can take the ITIL 5 Foundation exam online through PeopleCert online proctoring, or at an authorised PeopleCert test centre. Our team can help you book once you are ready.

ITIL 5 Foundation Certification Training in Lodz

From Study to Certified

Gain a current, globally recognised service management credential with instructor-led ITIL 5 Foundation training in Lodz. Aligned to the latest ITIL 5 (Version 5.0) syllabus from AXELOS (PeopleCert), the programme prepares IT, service desk and business professionals across Lodz's fast-growing business services sector to co-create value in modern digital environments.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

8 enrolled this week

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Lodz

Starts from

PLN 4770

What Is ITIL 5 Foundation?

Your Route into Modern Service Management

The ITIL 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL 5 Foundation certification training in Lodz gives professionals a modern, internationally respected credential.

Built on the current ITIL 5 (Version 5.0) syllabus, the programme suits IT staff, service desk analysts, DevOps practitioners, digital product owners and business professionals across Lodz's growing shared services and IT outsourcing sector. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, and Value Stream Mapping and Management.

With no formal prerequisites and a 40-question exam, the fifth iteration of ITIL is an achievable first step into modern service management. Start your ITIL journey with Invensis Learning and prepare with confidence.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlights

of the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Lodz designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification programme in Lodz
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Lodz

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Lodz
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Lodz
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 5 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in Lodz

Do You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Benefits

Of Becoming ITIL 5 Certified

For Individuals

ITIL 5 Foundation training helps professionals gain a modern, globally recognised service management credential and the confidence to apply it at work. The programme suits IT staff, service desk analysts, DevOps practitioners and business professionals in Lodz's expanding business services sector. Whether you are new to ITIL or updating from an earlier version, the course builds current-edition knowledge that employers increasingly expect.

If you want to prove modern service management skills to employers, ITIL 5 Foundation is a clear first step. You gain digital service management knowledge, structured exam preparation, and a credential that travels across sectors and regions.

Earns a current, globally recognised service management credential from AXELOS (PeopleCert)
Helps you stand out for service desk, ITSM and service delivery roles in Lodz
Builds knowledge of digital product and service management, not just IT services
Teaches you to apply the seven guiding principles and the ITIL Value System at work
Prepares you for the 40-question, closed-book Foundation exam with confidence
Sets a foundation for progressing to higher ITIL 5 qualifications
Opens with no prerequisites, so any professional can begin
Delivers skills valued across shared services and IT outsourcing employers

For Organizations

ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with current, practical knowledge. It can be delivered for IT, service desk and delivery teams across Lodz and beyond. For organisations modernising service delivery, the training provides a scalable, flexible way to standardise practice across business units.

If your teams manage digital products and services across multiple suppliers, ITIL 5 Foundation training creates a shared framework for value co-creation, continual improvement and value stream management.

Builds a shared service management language across teams
Aligns IT and digital service delivery to business value
Improves incident, change and service quality across the organisation
Supports digital transformation with modern ITSM practice
Enables customised, on-site or live virtual team training
Standardises practice across shared service and delivery teams
Prepares teams for the current ITIL 5 edition
Strengthens in-house service management capability

ITIL V5 Foundation Exam Format in LodzWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam

ITIL V5 Foundation Certification Cost in Lodz

The total cost of getting ITIL V5 Foundation certified in Lodz includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Lodz delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Value System, the Product and Service Lifecycle, Guiding Principles, the Continual Improvement Model, value stream mapping and management, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Lodz is PLN 4770

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam)

Where ITIL Skills Take You in Lodz

Roles, Demand and Pay

ITIL 5 Foundation is a strong career marker across Lodz's business services and IT outsourcing sector, where global employers such as Fujitsu, Accenture, Nordea and ABB run large service delivery operations. As shared service centres mature and digital transformation accelerates, certified service management professionals are increasingly sought after, from service desk analyst to service delivery and IT service integration manager. Here is what the local market is telling us right now.

221,387 zl

IT service integration manager salary, Lodz

average per year, SalaryExpert 2026

157,000 zl

Service delivery manager salary, Poland

average per year, PayScale 2026

35,000+

Business services professionals in Lodz

across around 120 centres, 2026

650,000+

IT professionals in Poland

sector footprint USD 34.75bn, 2026

SECTORS HIRING

—IT Outsourcing and Shared Services (SSC/BPO)
—Banking and Financial Services
—Manufacturing and Engineering
—Consulting and Professional Services
—Telecommunications and Technology
—Retail and Consumer Goods Operations

GROWTH TRENDS

—IT outsourcing is the strongest business services segment in Lodz
—35,000+ business services professionals across around 120 centres
—Lower cost base than Warsaw is attracting new investment
—Maturing shared service centres lift demand for certified ITSM talent
—Poland is home to 650,000+ IT professionals
—Digital transformation raises demand for value-focused service management

Sources: SalaryExpert, PayScale, Glassdoor (Poland) 2026; KiTalent, HRK Poland recruitment market 2026.

Designation

ITIL Version 5 Foundation Certified Professionals in Lodz : Salary Insights and Trends

Hiring Companies in Lodz

zl45K

Min

zl61K

Average

zl90K

Max

PayScale (Poland) 2026

FujitsuAccentureComarchInfosys BPM

Source: Fujitsu . Accenture . Comarch . Infosys BPM

What Is Driving Demand for ITIL Skills in Lodz

Service Management Maturity Gap

Lodz shared service centres scale fast, but many lack a standardised service management approach, the exact gap the current ITIL 5 framework is designed to close.

ITIL 5 builds practice and value system knowledge

Talent Retention Pressure

Lodz's business services sector loses people to Warsaw and other cities over pay and language demands. A recognised ITSM credential helps professionals stand out and progress locally.

ITIL 5 helps certified professionals stand out

Digital Transformation Demand

Employers are shifting from managing IT services to managing digital products and services end to end, precisely the focus that sets ITIL 5 apart from earlier versions.

ITIL 5 covers digital product and service management

Multi-Supplier Complexity

Lodz centres run EMEA-wide operations across many partners and suppliers, demanding the four-dimension thinking and value stream management that ITIL 5 Foundation teaches.

ITIL 5 builds value stream and practice skills

Cost and Value Pressure

A lower cost base is attractive, but employers must prove value continually. ITIL 5's value co-creation and Value Stream Mapping help teams cut waste and improve flow.

ITIL 5 builds value co-creation skills

Skills Currency Gap

Many professionals hold older ITIL versions. ITIL 5 (Version 5.0) is the latest iteration, and updating to it signals the current knowledge employers now look for.

ITIL 5 is the current edition employers expect

Sources: KiTalent Lodz business services 2026; HRK Poland recruitment market 2026; Just Join IT hiring trends 2025-2026.

ITIL 5 Foundation is more than a credential. It is a practical toolkit for the service management challenges Lodz employers face every day. Join professionals building modern, value-focused delivery skills. Start your journey today.

Your Lodz Career Transformation

Your Career Before and After ITIL 5

The Shift Certification Makes

Lodz's business services and IT outsourcing market is expanding with digital transformation and record investment, and employers increasingly separate professionals with current, recognised service management knowledge from the rest. Here is which side of that line you want to be on.

Today

Pay capped at support-desk levels with limited room to negotiate

After ITIL 5

Service delivery manager roles in Poland average around 157,000 zl, with senior ITSM bands reaching far higher

Today

Shortlisted less often for roles that list ITIL knowledge as preferred

After ITIL 5

Eligible for ITSM roles across IT outsourcing, banking, manufacturing and consulting in Lodz

Today

Confident in tasks, but employers want structured service management practice

After ITIL 5

Fluent in the guiding principles, value streams and continual improvement

You earn your ITIL 5 Foundation

Before

Service management skills learned on the job, with no recognised credential

Now you have

A current AXELOS (PeopleCert) service management credential recognised worldwide

Before

Familiar with day-to-day IT tasks, but not the wider service value picture

Now you have

Knowledge of digital product and service management and the ITIL Value System

Before

An older ITIL version, or no formal service management framework at all

Now you have

The current ITIL 5 edition employers in Lodz increasingly ask for

Before

Recognition limited when you change team, sector or employer

Now you have

A credential that travels across sectors, employers and regions

"The gap between doing IT support and leading modern service delivery is increasingly a current, recognised credential, and Lodz employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: SalaryExpert, PayScale, Glassdoor (Poland) 2026.

How to Get ITIL V5 Founfdation Certified in Lodz

Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Lodz is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test centre.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test centre.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam. From here you can progress toward higher ITIL designations.

Course Curriculum

of the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Build with ITIL 5

Ready to Apply on the Job

This programme builds practical, current-edition service management knowledge mapped to the nine ITIL 5 Foundation topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and work with value streams and continual improvement.

Digital Product and Service Management

Skills covered in ITIL 5 Foundation start here: understand what distinguishes digital products and services, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing from discovery to delivery.

The ITIL Value System

Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

The Seven Guiding Principles

Apply the seven guiding principles, focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

The Four Dimensions

Take a holistic view across the four dimensions of service management: organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the external PESTLE factors that shape them.

Continual Improvement

Use the continual improvement model as a repeatable, step-by-step approach, from vision and current-state assessment through to taking action and sustaining momentum across teams and services.

Value Stream Mapping and Management

Identify, map and manage value streams to improve flow, visibility and outcomes, using value stream mapping to make work visible, spot waste, and design better delivery across digital products and services.

Who Should Take

ITIL V5 Foundation Certification Training in Lodz?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

PLN 4770

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis Learning

For Your ITIL 5 Foundation Certification Training in Lodz?

Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want a current, recognised service management credential. Our programmes combine accredited instructors, flexible delivery formats, ITIL 5 aligned courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

PeopleCert Accredited Training Organization delivering official ITIL 5 content
Experienced, accredited trainers with real IT service management expertise
Live virtual (online), classroom and corporate delivery to fit your schedule
ITIL 5 aligned courseware, industry case studies and mock exams
PeopleCert exam voucher and first-attempt guidance included
ISO 9001:2015 and ISO 27001:2022 certified training operations
Dedicated learner support before, during and after training
Corporate and group training for teams across Lodz and Poland

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

4.7/5

Rated by Learners Worldwide

500+

Corporate Clients

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Lodz

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Lodz

DoubleTree by Hilton Lodz, 29, Łąkowa, Stare Polesie, Łódź-Polesie, Łódź, Łódź Voivodeship, 90-554, Poland

ITIL Version 5 Foundation Training Location in Lodz

Vienna House by Wyndham Andel's Lodz, Lodz

ITIL 5 Foundation Corporate Training

For Your Teams in Lodz

Suitable for small, medium and large teams
Customised schedules based on team availability
Delivery through onsite, live virtual or hybrid formats
Accredited trainers with relevant ITSM and industry expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Lodz and global locations

What Our Learners Say

Passed the Foundation Exam First Time

"The trainer made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real format closely, and I passed the 40-question Foundation exam on my first attempt."

Katarzyna Wozniak

Service Desk Analyst

A Real Step up in My Career

"I moved from general IT support into a service management role after this course. Learning the four dimensions and continual improvement gave me the vocabulary my team already uses every day."

Piotr Kaminski

IT Support Specialist

Practical and Relevant to DevOps

"As a DevOps engineer I wanted to see how ITIL 5 fits with our way of working. The sessions on value streams and flow were practical and connected well to what we do in delivery."

Aleksandra Nowak

DevOps Engineer

Great Fit for Our Shared Services Team

"We trained a full shared services team on ITIL 5 Foundation. The customised, live virtual delivery fitted around shifts, and we now have a shared service management language across the group."

Marcin Lewandowski

IT Service Delivery Manager, Shared Services Centre

Standardised Practice Across Our Teams

"The corporate programme helped us standardise practice across teams supporting EMEA operations. The trainers understood a multi-supplier environment and tailored examples to our context."

Ewa Zielinska

Head of IT Operations, Financial Services SSC

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

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Frequently Asked Questions

Here's everything you may ask...

Yes. ITIL 5 Foundation is a current, globally recognised service management credential valued across Lodz's IT outsourcing, banking and shared services sector. It opens roles from service desk analyst to service delivery and IT service integration manager, where salaries in Poland run well into six figures in zloty. Talk to a learning advisor about your goals.

ITIL 5 Foundation Certification Training in Lodz

What Is ITIL 5 Foundation?

Key Highlights

ITIL V5 Foundation Certification Eligibility in Lodz

Benefits

ITIL V5 Foundation Exam Format in LodzWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Lodz

Where ITIL Skills Take You in Lodz

SECTORS HIRING

GROWTH TRENDS

What Is Driving Demand for ITIL Skills in Lodz

Service Management Maturity Gap

Talent Retention Pressure

Digital Transformation Demand

Multi-Supplier Complexity

Cost and Value Pressure

Skills Currency Gap

Your Career Before and After ITIL 5

The Shift Certification Makes

How to Get ITIL V5 Founfdation Certified in Lodz

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculum

Module 1: Key ITIL Terms & Definitions

Skills You Will Build with ITIL 5

Digital Product and Service Management

The ITIL Value System

The Seven Guiding Principles

The Four Dimensions

Continual Improvement

Value Stream Mapping and Management

Who Should Take

ITIL V5 Foundation Certification Training Modes

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis Learning

ITIL Version 5 Foundation Training Locations in Lodz

ITIL 5 Foundation Corporate Training

What Our Learners Say

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Frequently Asked Questions

Is ITIL 5 Foundation worth it for professionals in Lodz?

What is ITIL 5 Foundation?

How does ITIL 5 differ from ITIL 4?

Who should take ITIL 5 Foundation?

Do I need ITIL 4 before taking ITIL 5 Foundation?

How long is ITIL 5 Foundation valid?