Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is ITIL 5 Foundation?

    Your Route into Modern Service Management

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Lodz

    Do You Qualify for the ITIL V5 Foundation Exam?

    Benefits

    Of Becoming ITIL 5 Certified

    ITIL V5 Foundation Exam Format in LodzWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Lodz

    Who Should Take ITIL V5 Foundation Certification Training in Lodz?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    Where ITIL Skills Take You in Lodz

    Roles, Demand and Pay

    ITIL 5 Foundation is a strong career marker across Lodz's business services and IT outsourcing sector, where global employers such as Fujitsu, Accenture, Nordea and ABB run large service delivery operations. As shared service centres mature and digital transformation accelerates, certified service management professionals are increasingly sought after, from service desk analyst to service delivery and IT service integration manager. Here is what the local market is telling us right now.

    What Is Driving Demand for ITIL Skills in Lodz

    ITIL 5 Foundation is more than a credential. It is a practical toolkit for the service management challenges Lodz employers face every day. Join professionals building modern, value-focused delivery skills. Start your journey today.

    Your Lodz Career Transformation

    Your Career Before and After ITIL 5

    The Shift Certification Makes

    Lodz's business services and IT outsourcing market is expanding with digital transformation and record investment, and employers increasingly separate professionals with current, recognised service management knowledge from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Poland) 2026.

    How to Get ITIL V5 Founfdation Certified in Lodz

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Lodz is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build with ITIL 5

    Ready to Apply on the Job

    This programme builds practical, current-edition service management knowledge mapped to the nine ITIL 5 Foundation topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and work with value streams and continual improvement.

    Digital Product and Service Management

    Skills covered in ITIL 5 Foundation start here: understand what distinguishes digital products and services, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing from discovery to delivery.

    The ITIL Value System

    Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

    The Seven Guiding Principles

    Apply the seven guiding principles, focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    The Four Dimensions

    Take a holistic view across the four dimensions of service management: organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the external PESTLE factors that shape them.

    Continual Improvement

    Use the continual improvement model as a repeatable, step-by-step approach, from vision and current-state assessment through to taking action and sustaining momentum across teams and services.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, using value stream mapping to make work visible, spot waste, and design better delivery across digital products and services.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

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    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 4770

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning

    For Your ITIL 5 Foundation Certification Training in Lodz?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want a current, recognised service management credential. Our programmes combine accredited instructors, flexible delivery formats, ITIL 5 aligned courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 content
    • Experienced, accredited trainers with real IT service management expertise
    • Live virtual (online), classroom and corporate delivery to fit your schedule
    • ITIL 5 aligned courseware, industry case studies and mock exams
    • PeopleCert exam voucher and first-attempt guidance included
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training
    • Corporate and group training for teams across Lodz and Poland

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Lodz

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Lodz

    DoubleTree by Hilton Lodz, 29, Łąkowa, Stare Polesie, Łódź-Polesie, Łódź, Łódź Voivodeship, 90-554, Poland

    ITIL Version 5 Foundation Training Location in Lodz

    Vienna House by Wyndham Andel's Lodz, Lodz

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    ITIL 5 Foundation Corporate Training

    For Your Teams in Lodz

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with relevant ITSM and industry expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Lodz and global locations

    Trusted by Leading Enterprises in Poland

    FujitsuAccentureNordeaABBInfosys BPMComarch

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

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    What Our Learners Say About Us

    "As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"

    Jan Steenekamp

    (5.0/5)

    South AfricaTrustpilot

    "Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "

    Amjad

    (5.0/5)

    "good experince with this training, and make make new knowledge about solving problem"

    Mutiara Firda Aviolita

    (5.0/5)

    IndonesiaTrustpilot

    "In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "

    Cova

    (3.0/5)

    "I have learned a lot of important things , useful for my work. Very compressed info for 4 days, maybe too short for me as not a native trainee. Thanks a lot for the best trainer , Pritesh , who guided us through and gave us a grate understanding of overall method. "

    Emese Bakk

    (5.0/5)

    GermanyTrustpilot

    "Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."

    Truphenah Guyumba

    (5.0/5)

    SwitzerlandTrustpilot

    "Nice Experience "

    Harikrishnan

    (4.0/5)

    Saudi ArabiaTrustpilot

    "Great experience where knowledge are valuable "

    Fawaz Alkhawaji

    (5.0/5)

    Saudi ArabiaTrustpilot


    Trustpilot

    4.7

    Ratings

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    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in Poland

    ITIL Version 5 Foundation training for individuals and teams. Select a city in Poland to view upcoming dates, formats and pricing.

    ITIL Version 5 Foundation Training Course in BydgoszczITIL Version 5 Foundation Training Course in KrakowITIL Version 5 Foundation Training Course in LublinITIL Version 5 Foundation Training Course in SzczecinITIL Version 5 Foundation Training Course in WarsawITIL Version 5 Foundation Training Course in Wroclaw

    Frequently Asked Questions

    Here's everything you may ask...

    Yes. ITIL 5 Foundation is a current, globally recognised service management credential valued across Lodz's IT outsourcing, banking and shared services sector. It opens roles from service desk analyst to service delivery and IT service integration manager, where salaries in Poland run well into six figures in zloty. Talk to a learning advisor about your goals.

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