Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
USD 725
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Vietnam. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
The Certified ScrumMaster credential has become a baseline qualification for agile delivery roles across Vietnam, valued by IT outsourcing firms, banks, fintechs and global R&D centres. As enterprises digitise and scale Scrum, employers increasingly seek certified Scrum Masters who can facilitate teams and remove impediments. Demand runs from Scrum Master to Senior Scrum Master, Agile Coach and Product Owner, and here is what the market shows right now.
CSM is more than a certificate. It is a career step for agile professionals in Vietnam. Join the Scrum Masters keeping delivery teams focused, transparent and effective. Start your journey today.
Vietnam's agile talent market increasingly separates certified Scrum Masters from teams practising Scrum informally. Here is the gap the CSM credential closes, and where it takes you.
Sources: ERI SalaryExpert, Glassdoor, ITviec (Vietnam) 2026.
The path to online CSM certification in Vietnam is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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In this CSM training you will learn the Scrum framework end to end: its empirical foundations, the five Scrum values, the three accountabilities, all five Scrum events and the three artifacts, plus how the Scrum Master serves the team, the Product Owner and the organisation.
Apply empirical process control and the three pillars of transparency, inspection and adaptation to guide teams through complex, changing work.
Use commitment, focus, openness, respect and courage to build trust and psychological safety within a Scrum team.
Understand how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team without hierarchy.
Plan and run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes to keep delivery on track.
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done.
Coach self-management, remove impediments and serve the team, Product Owner and organisation using practical facilitation techniques.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Vietnam format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Vietnam seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Vietnam for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 725
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Vietnam option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers Certified ScrumMaster training for professionals and teams across Vietnam who want to move into the Scrum Master role and pass the Scrum Alliance CSM exam. As a Scrum Alliance Registered Education Provider and a trusted CSM training company in Vietnam, our courses are led by a Certified Scrum Trainer and aligned to the current CSM Learning Objectives. Whether you enrol as an individual or plan group training for your organisation, you get accredited trainers, flexible live virtual and onsite formats, and learner-focused support built around real-world agile application.
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CSM Training Location in Vietnam
Sofitel Legend Metropole Hanoi, 15, Ngo Quyen Street, Hoan Kiem Ward, Hanoi City, 11024, Vietnam
CSM Training Location in Vietnam
Caravelle Saigon Hotel, Lam Son Square, Quarter 5, Saigon Ward, Thu Duc, Ho Chi Minh City, 71006, Vietnam
Moved into a Scrum Master Role
"The CSM course finally made the Scrum framework click for me. I now facilitate Sprint Planning and Retrospectives with real confidence, and I moved into a Scrum Master role within three months of certifying."
Nguyen Minh Anh
Scrum Master
0/0
Theory That Made Sense of My Day Job
"As a developer I had worked in sprints for years but never understood the theory behind them. The trainer explained empiricism and the Scrum values clearly, and the practice questions made the online exam straightforward."
Tran Quoc Bao
Software Developer
0/0
Practical and Directly Useful
"Coming from a business analyst background, I wanted to understand how the Scrum Master serves the team and the Product Owner. The sessions were practical and the facilitation techniques are things I use every week now."
Le Thi Huong
Business Analyst
0/0
Consistent Scrum Practice Across Squads
"We enrolled two squads for onsite CSM training. Our teams now share a common Scrum vocabulary, run tighter events and deliver more predictably. The trainer tailored examples to our fintech delivery context."
Pham Van Duc
Delivery Manager, Fintech Company
0/0
Smooth Corporate Rollout
"Invensis Learning arranged live virtual CSM training for our distributed teams across two cities. Scheduling was flexible, the Certified Scrum Trainer was excellent, and our agile maturity improved measurably afterwards."
Vo Thi Lan
L&D Lead, IT Services Firm
0/0
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential globally.