Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training in Hanoi
Get Certified with Confidence
As a trusted CSM training company, we help you step into the Scrum Master role with Scrum Alliance aligned Certified ScrumMaster training in Hanoi. Built for professionals and teams across Vietnam's software, outsourcing and banking sectors, this instructor-led programme prepares you for the CSM online exam and the servant leadership that agile teams rely on, in flexible formats that fit working schedules.
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Training Schedules
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16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the Certified ScrumMaster Certification?
A Foundation for Agile Delivery Roles
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hanoi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Key Highlights
of the CSM Certification Training Course
CSM Certification Eligibility in Hanoi
Do You Qualify for the CSM Exam?
What You Gain from Becoming a Certified ScrumMaster
For Your Career and Your Team
For Individuals
CSM training helps professionals move into or formalise the Scrum Master role with a credential recognised worldwide. It suits aspiring Scrum Masters, project managers shifting from traditional delivery, and developers, testers or business analysts already working on Scrum teams. Whether you are facilitating your first sprint, transitioning from waterfall delivery, or leading an agile team in Hanoi's software or banking sector, the training builds the practical facilitation and coaching skills employers expect.
If you want a globally respected agile qualification that travels across sectors, the Certified ScrumMaster is a clear first step. You gain Scrum framework fluency, real facilitation techniques, and a supported route from learning to a passed exam.
- Earns the world's most widely recognised Scrum Master credential from Scrum Alliance
- Opens Scrum Master, agile team facilitator and delivery lead roles in Hanoi
- Builds servant leadership skill to coach teams and remove impediments
- Deepens command of Scrum events, artefacts and the five Scrum values
- Strengthens your standing on distributed teams serving global clients
- Includes a two-year Scrum Alliance membership on passing the exam
- Creates a clear path towards the Advanced Certified ScrumMaster credential
- Boosts earning potential in Vietnam's competitive technology market
For Organizations
CSM group training helps organisations build consistent agile delivery capability by equipping teams with Scrum framework knowledge and facilitation skill. The training can be delivered for product teams, delivery units or whole engineering functions. For organisations in Hanoi scaling agile across software, outsourcing and financial services, this training creates a common approach to sprints, events and artefacts.
If your teams apply Scrum inconsistently, CSM group training gives everyone the same foundation. Facilitators learn to run effective events, uphold the Definition of Done, and coach teams towards genuine self-management.
- Builds a shared Scrum vocabulary across delivery teams and departments
- Improves sprint predictability, transparency and value delivery
- Equips team facilitators to remove impediments and protect focus
- Standardises agile practice across business units and locations
- Supports digital transformation and product delivery goals
- Enables tailored training aligned to your ways of working
- Strengthens collaboration on cross-border and outsourced projects
- Develops in-house Scrum leadership and reduces delivery risk
CSM Exam Format in HanoiWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
CSM Certification Cost in Hanoi
Scrum Master Career Outlook and Pay in Hanoi
Why CSM Is Worth It
The Certified ScrumMaster has become a baseline marker of agile delivery capability across Hanoi, valued by software outsourcing firms, product companies, banks and telecoms that run Scrum at scale. As Vietnam's digital economy expands and enterprises mature their agile practice, employers increasingly separate certified Scrum Masters from self-taught practitioners. Demand runs from agile team facilitator through Scrum Master to Agile Coach, and here is what the Hanoi market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Hanoi : Salary Insights and Trends
Hiring Companies in Hanoi
₫360000KMin
₫440000KAverage
₫540000KMax
SalaryExpert · Glassdoor (Hanoi) 2026
FPT SoftwareCMC GlobalNashTech
Source: FPT Software · CMC Global · NashTech
What Is Fuelling Scrum Master Demand in Hanoi
The Certified ScrumMaster is more than a credential. It is a career step for professionals who want to lead agile delivery in Hanoi. Join the teams connecting Scrum practice to real business value. Start your journey today.
Your Hanoi Career TransformationFrom Delivery Contributor to Agile Leader
Your CSM Transformation in Hanoi
Hanoi's technology market is expanding with software outsourcing, product development and banking digital transformation, and employers increasingly prefer certified Scrum Masters for agile delivery roles. Here is which side of that line you want to be on.
Sources: SalaryExpert, ERI, Glassdoor, Paylab (Vietnam) 2026.
How to Get CSM Certified in Hanoi
Step-by-Step Certification Process
The path to online CSM certification in Hanoi is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
100% Secure and Safe download
Skills You Will Build as a Scrum Master
Practical Agile Capabilities for the Workplace
This Certified ScrumMaster training builds the Scrum framework knowledge and facilitation skill a Scrum Master needs day to day. By the end, you can run Scrum events, coach teams and prepare with confidence for the CSM online exam.
Scrum Theory and Empiricism
Apply the three pillars of transparency, inspection and adaptation, and explain why empirical process control lets teams thrive in complex, changing environments.
The Five Scrum Values in Practice
Model commitment, focus, openness, respect and courage, and coach teams so these values build the trust that effective Scrum depends on.
Facilitating the Five Scrum Events
Run Sprint Planning, the Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, and protect the integrity of the Sprint itself.
Managing the Three Scrum Artefacts
Support a healthy Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments.
Servant Leadership and Impediment Removal
Serve the Scrum Team, Product Owner and organisation as a servant leader, removing impediments and enabling genuine self-management.
Coaching and Retrospective Techniques
Use facilitation methods such as dot voting, affinity mapping and structured retrospective formats to create safe, productive team conversations.
Who Should Take
CSM Training in Hanoi?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Hanoi format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Hanoi seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Hanoi for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 725
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hanoi option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for CSM Certification Training in Hanoi
Your Trusted Agile Training Partner
As a trusted CSM training company in Hanoi, Invensis Learning delivers structured CSM training for individual professionals and organisations in Hanoi looking to build agile delivery capability and prepare for the Certified ScrumMaster exam. Our programmes combine experienced Scrum Alliance aligned trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning team training, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.
- Scrum Alliance Registered Education Provider delivering CSM aligned courseware
- Experienced trainers with real Scrum facilitation and coaching expertise
- Live virtual, classroom and corporate delivery formats to suit your schedule
- Case studies covering facilitation, coaching and impediment removal
- Guidance to complete the course and pass the Scrum Alliance online exam
- Two-year Scrum Alliance membership included on certification
- Dedicated learner support before, during and after training
- Trusted by professionals and organisations across many industries
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
500+
Corporate Clients
15+
Years of Training Excellence
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Locations in Hanoi
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Hanoi
Sofitel Legend Metropole Hanoi, 15, Ngo Quyen Street, Hoan Kiem Ward, Hanoi City, 11024, Vietnam
CSM Training Location in Hanoi
InterContinental Hanoi Westlake, 5, Tu Hoa Street, Nghi Tam, Tay Ho Ward, Hanoi City, 11214, Vietnam
Corporate CSM Training in Hanoi
Build Agile Teams at Scale
- Suitable for small, medium and large delivery teams
- Customised schedules aligned to your team's availability
- Flexible delivery through onsite, live virtual or hybrid formats
- Experienced trainers with real agile and Scrum expertise
- Role-based examples relevant to software, banking and telecoms
- Dedicated coordination and support for group training
- Scalable delivery for teams across Hanoi and other locations
Trusted by Leading Enterprises in Vietnam
FPT SoftwareViettelVNPTCMC GlobalMISATechcombank
What Our Learners Say
Moved into a Scrum Master Role
"The trainer made Scrum theory and the five events genuinely click for me. I moved from a developer role into a Scrum Master position soon after passing the CSM exam, and I now facilitate our sprints with real confidence."
Nguyen Van Anh
Scrum Master
(5/5)
Clear Shift from Managing to Serving
"Coming from a waterfall project background, I finally understood servant leadership and how a Scrum Master serves the team rather than manages it. The retrospective techniques alone have improved how my team works together."
Tran Thi Mai
Agile Team Facilitator
(5/5)
Practical and Exam-Ready
"Very practical sessions on the artefacts and the Definition of Done. The exam guidance was well structured and I passed the Scrum Alliance online exam on my first attempt. Highly worthwhile for anyone new to the role."
Le Minh Duc
Software Team Lead
(4/5)
Consistent Scrum Across Our Team
"We enrolled our delivery team and the impact was immediate. Everyone now shares the same Scrum vocabulary, our events run to time, and sprint predictability has clearly improved across the group."
Pham Quang Huy
Delivery Manager, Software Outsourcing
(5/5)
Tailored Corporate Training That Worked
"As an L&D lead in banking, I needed a trainer who could tailor Scrum to our digital delivery context. The corporate programme was flexible, well organised and left our teams genuinely more capable of running agile."
Hoang Thi Lan
Learning and Development Lead, Banking
(5/5)
4.6
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We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities in Vietnam
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Frequently Asked Questions
Here's everything you may ask...
The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master certification worldwide.