Module 2: Getting Started with Jira
- What is Jira
- Jira architecture & core concepts
- Jira Software differences
- Jira for issue tracking and project management
- Key Jira features summary
JIRA Training in Zambia for Agile Teams
Skills You Apply from Day One
This hands-on programme equips developers, testers, Scrum Masters, project managers and Jira administrators across Zambia to plan, track and deliver work confidently in Atlassian Jira. Learn to run Scrum and Kanban boards, manage sprints, design workflows and report on delivery using the platform that local software and IT teams rely on every day.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
15K+ already enrolled
4.2 (1540+ Reviews)
20 enrolled this week
Want to Train Your Team?
Starts from
ZMW 15510
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
What Jira Training Covers and Who It Is For
Your Route to Agile Delivery Skills
Key Highlights
of the JIRA Training Course
JIRA Training Eligibility in the Zambia
Who Can Enrol?
The Value You Gain from Learning Jira
Practical Skills for Real Delivery
For Individuals
Jira training helps you move from using Jira occasionally to driving it with confidence. You learn to create and manage issues, run Scrum and Kanban boards, plan sprints, build workflows and report on delivery using realistic Agile scenarios. Whether you are a developer, tester, Scrum Master, business analyst or aspiring Jira administrator in Zambia, the skills map directly to how modern software and IT teams work.
If you want to prove practical delivery-tooling ability to employers, Jira proficiency is a clear, in-demand skill. You finish with hands-on capability and a course completion record from Invensis Learning to show for it.
- Use Jira confidently to create, assign and track issues across the Epic, Story, Task and Bug hierarchy
- Run full Scrum sprints, from backlog refinement to sprint review, on the Jira board
- Manage continuous Kanban flow with work-in-progress limits and clear column configuration
- Find and report on work fast using saved filters and Jira Query Language (JQL)
- Read Agile reports such as velocity, burndown and cumulative flow to guide delivery
- Design workflows, schemes and automation rules that fit your team's process
- Stand out to Zambian employers hiring Agile and DevOps delivery talent
- Apply your skills immediately, with a course completion record from Invensis Learning
For Organizations
Jira group training helps organisations build consistent, high-quality delivery practice across software, IT and business teams. Sessions can be delivered for PMOs, engineering squads, IT service groups or mixed delivery teams. For organisations standardising Agile delivery, the training creates a shared way of planning, tracking and reporting work in Jira.
If your teams use Jira inconsistently or under-use its capabilities, group training closes the gap. Administrators learn to configure schemes, permissions and automation safely, while teams learn to run boards, sprints and reports the same reliable way.
- Standardise how teams plan, track and report delivery in Jira across the business
- Improve sprint predictability and flow with consistent board and workflow practice
- Reduce tool misuse and rework by building genuine in-house Jira proficiency
- Give administrators the skills to configure schemes, permissions and automation safely
- Connect Jira to Confluence, Bitbucket, GitHub and CI/CD for end-to-end visibility
- Train PMOs, software teams and IT service groups together on one platform
- Choose flexible delivery: live virtual, classroom, onsite or blended for teams
- Scale Agile delivery capability across Lusaka and the wider region
Where Jira Skills Take Your Career in Zambia
Roles, Demand and Employers
Jira is the standard platform for Agile software delivery, and demand for people who can drive it is rising across Zambia. Telecoms, banking, fintech and public sector digitisation, led by initiatives such as SMART Zambia and the 2023 to 2026 National e-Government Plan, are pushing organisations to deliver faster and track work better. That puts Jira-fluent developers, testers, Scrum Masters, business analysts and delivery managers in demand, from Lusaka startups to established banks and operators.
Market Forces Driving Demand for Jira Skills in Zambia
Jira skills are becoming a day-to-day expectation for Agile and delivery teams in Zambia. Build real, hands-on proficiency and stand out to employers. Start your Jira journey with Invensis Learning today.
Your Zambia Career TransformationWhere You Stand Today,
And Where Jira Skills Take You
Zambia's software and IT delivery market is growing as telecoms, banks and government digitise, and employers increasingly separate people who can drive Jira from those who cannot. Here is which side of that line you want to be on.
Sources: WorldSalaries, Glassdoor, PayScale, Paylab (Zambia) 2026.
Module 3: Foundations of Agile
- The Iron Triangle
- Fundamentals of Agile and Agile Scrum
- Product Backlog, Epic, and User Story
- Backlog prioritisation and refinement
- Capacity planning and Agile estimation
- Versions and Components
Module 4: Jira for Agile Projects
- Scrum overview and Scrum board setup in Jira
- Define product backlog, create Epics and User Stories
- Estimation techniques, ranking and prioritising issues
- Sprint planning, starting and working on a sprint
- Jira for Kanban - concepts, creating and customising Kanban board
Module 5: Agile Board Customisation (Scrum/Kanban)
- Manage Scrum board and customise columns
- Swimlanes by query, quick filters, card colours and layouts
- Estimation, working days, issue view details
Module 6: Issue Management
- Create, edit, delete, move, assign, share, link, clone issues
- Vote, watch, time tracking, comments, permalinks, attach screenshots
- Issue types, subtasks, issue type schemes
- Issue priorities and priority schemes
Module 7: Advanced User Features
- JQL basics (Jira Query Language)
- Create, modify and optimise JQL queries
- Filter subscriptions - benefits and best practices
- Bulk operations and CSV import
Module 8: Global Settings, Layout, Design, and User Communication
- Modify Jira configuration - look & feel, logo, language, navigation
- Modify system, user and team dashboards and filter columns
- Global settings - attachments, issue links, time tracking, sub-tasks, whitelist, general configuration
- Communicate updates to users
Module 1: Work Type Scheme
- Work type hierarchy and overview
- Configure and deploy work type scheme to projects
Module 2: Field Management
- Jira fields basics and custom fields
- Field configuration and field configuration schemes
Module 3: Screen Management
- Create and design screens
- Organise screens using tabs and sections
- Screens vs issue operations; link screens to projects
Module 4: Workflow Management
- Workflow basics in Jira; connection with screens
- Status, transitions, conditions, validators and post functions
- Build workflows with the workflow designer
- Apply workflows to projects
Module 5: Priority Management
- Configure priorities and priority schemes
- Custom priorities by project
Module 6: Work Item Attributes
- Configure statuses and resolutions
- Security schemes, notification schemes, permission schemes
Module 7: System-Level Configuration
- General configuration and audit log
- Site optimizer, global roles & permissions
- Issue collectors
Module 8: Jira Automation
- Project-level automation
- Global automation
- Automation deep dive
Module 9: Jira User Interface
- Default dashboard for all users
- Jira look & feel configuration
- Global announcements
Module 10: Import & Export
- Manage backups
- External system import and import to Jira Cloud
Module 11: User Management
- Invite users
- Manage groups and permissions
Module 12: Jira Plug-ins
- Jira Marketplace deep dive
- Configure plug-ins and apps
- Key plug-in installation steps
Course Curriculum
of the JIRA Training
The JIRA training course curriculum in the Zambia is structured across two levels: JIRA Fundamentals and JIRA Advanced. Together they cover everything from initial cloud setup and agile board navigation through to advanced workflow configuration, automation, user management, and JIRA administration. Each level is designed to be practical, with modules that align to real job responsibilities and team workflows.
100% Secure and Safe download
JIRA Fundamentals Training Course Currriculum
Module 1: Jira Cloud Setup and Configuration
- Jira Software setup and configuration
- Confluence setup and configuration
- Connecting Jira and Confluence
Get this connection right once, and every future project inherits it automatically.
JIRA Advanced Training Course Currriculum
Module 1: Work Type Scheme
- Work type hierarchy and overview
- Configure and deploy work type scheme to projects
Getting the work type hierarchy right early prevents a messy rebuild once dozens of projects depend on it.
100% Secure and Safe download
Jira Skills You Will Build and Apply
From Boards and Sprints to Automation
This is what you will be able to do in Atlassian Jira after the training, drawn directly from the Fundamentals and Advanced curriculum. Each skill maps to real day-to-day Agile delivery work, not just theory.
Configure Jira Projects and Boards
Create and set up Scrum, Kanban and business projects, configure project keys, roles and settings, and choose between team-managed and company-managed projects for the way your team works.
Run Scrum Sprints End to End
Refine the backlog, estimate with story points, plan and start sprints, manage the active board with swimlanes and quick filters, and close sprints using the sprint report and velocity chart.
Manage Kanban Flow and WIP Limits
Set up Kanban boards, apply work-in-progress limits, configure columns and the Kanban backlog, and use the cumulative flow diagram to spot bottlenecks and keep delivery moving.
Search and Report with JQL
Build and save filters, write Jira Query Language (JQL) queries using fields, operators and functions, and read velocity, burndown and cumulative flow reports to guide decisions.
Design Workflows and Automation
Design custom workflows with statuses, transitions, conditions, validators and post-functions, and build no-code automation rules for auto-assignment, transitions and DevOps triggers.
Administer Jira and Integrations
Manage users, groups, permission and notification schemes and custom fields, and connect Jira to Confluence, Bitbucket, GitHub and CI/CD tools for end-to-end delivery visibility.
Who Should Take
JIRA Training in Zambia?
Project Managers
Scrum Masters
Product Owners
Software Developers
Business Analysts
QA Engineers
IT Operations Professionals
JIRA Administrators
JIRA Course Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best JIRA online training options available.
JIRA Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom JIRA training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
JIRA Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised team learning initiatives and JIRA training for companies.
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
JIRA Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our JIRA training institute.
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
JIRA Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
ZMW 15510
Please Note: Attend fully interactive JIRA coaching sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Loading schedules…
Why Choose Invensis Learning for JIRA Training in Zambia
A Trusted Global Training Partner
Invensis Learning delivers practical, instructor-led Jira training for individual professionals and organisations across Zambia and worldwide. Our programmes combine experienced trainers, hands-on exercises in a live Jira environment, organised courseware and learner-focused support. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around real-world application and measurable outcomes, backed by our ISO 9001:2015 and ISO 27001:2022 certified processes.
- Experienced trainers with real Agile delivery and Jira administration expertise
- Hands-on exercises in a live Jira environment throughout the training
- Flexible formats: live online, classroom, onsite and corporate group training
- Course content covering both Jira Fundamentals and Advanced levels
- Real-world Agile and DevOps scenarios, not just tool walkthroughs
- Dedicated learner support before, during and after the training
- ISO 9001:2015 and ISO 27001:2022 certified training operations
- A trusted global provider with regional support across Zambia
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
99%
Training Satisfaction
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
JIRA Training Locations in Zambia
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts
JIRA Training Location in Zambia
Radisson Blu, 19029, Great East Road, Kalundu, Lusaka, Lusaka District, Lusaka Province, Zambia
JIRA Training Location in Zambia
Taj Pamodzi Hotel Lusaka, Zambia
Corporate JIRA Training for Teams in Zambia
Upskill Your Team
- Suitable for small, medium and large delivery teams
- Customised schedules aligned with your team's availability
- Delivery via onsite, live virtual, hybrid or blended formats
- Trainers experienced in Agile delivery and Jira administration
- Role-based, industry-relevant Jira exercises for your context
- Configure Jira using your own real projects during exercises
- Scalable delivery for teams across Lusaka and the wider region
Leading Employers in Zambia
MTN ZambiaAirtel ZambiaZamtelZanacoStanbic Bank ZambiaDot Com Zambia
What Our Learners Say
The Sprint Exercises Made Jira Click
"The hands-on sprint exercises finally made Jira click for me. I now run our board, manage the backlog and pull velocity reports without second-guessing myself."
Chanda Mwale
Software Developer
From Beginner to Daily Jira User
"I came in barely able to raise a ticket properly. After the Fundamentals training I manage issues, link them and use JQL filters every single day at work."
Natasha Phiri
QA Engineer
Automation That Saves Real Time
"The Advanced sessions on workflows and automation were exactly what I needed. Building rules to auto-assign and transition issues has saved my team real time."
Kunda Mulenga
Scrum Master
Dashboards Our Stakeholders Love
"Practical, well paced and grounded in real scenarios. I now build dashboards and JQL reports that give our stakeholders the visibility they always asked for."
Bwalya Tembo
Business Analyst
Consistent Delivery Across the Team
"We trained our whole delivery team and the difference in how consistently they use Jira is clear. Sprint tracking and reporting are far cleaner across projects now."
Mwansa Banda
IT Delivery Manager
Tailored Training That Fit Our Projects
"Invensis tailored the corporate sessions to our own projects. Our administrators can now manage schemes and permissions safely, and our teams speak one Jira language."
Thandiwe Lungu
Head of PMO, Banking Sector
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
Enquire with us now
Drop us a query and our learning consultant will reach out to you shortly
Request Training Details
Fill out this form and we will respond quickly.
Other Related Courses
Frequently Asked Questions
Here's everything you may ask...
JIRA training builds practical skills in Atlassian Jira, the leading issue tracking and Agile project management platform. It suits developers, testers, Scrum Masters, project managers, business analysts and Jira administrators who plan, track and deliver work in Jira.