IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Bulgaria for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIT Service Management (ITSM) skills are essential for professionals in Bulgaria who work in the IT industry. The country has a growing IT sector that requires competent and skilled professionals to manage IT services effectively. ITSM skills refer to the set of processes, policies, and procedures used to design, deliver, manage, and improve IT services. These skills include incident management, problem management, change management, service level management, and configuration management, among others. ...Read More
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